I pulled up to the big tank right out front where all the hoses were and the lady came out quickly…read more She checked my tank and said it was pretty much full already, but she topped it off. I only needed a little under 2lbs so she only had to charge me $5. I liked that she had both Andes Mints and Peppermint Pattys at the desk. I was in and out of there in minutes.

Refill service was quick and courteous, and the price was good. Will be returning here for all…read morefuture refills.

Raising my rating from 3 to 4…read more This is the second time in a year I've rented a truck from thus U-Haul location. Today, I did not have a reservation but was able to get a van on short notice to move a large screen TV that just came on sale and we bought. The staff had a vehicle that was clean, operated well and the size to do the job. Although this was a couple hour job, the price was right and filled a niche, for me, in a vehicle suited for such a small job as mine. One watch out - and this is no rub on this location but of all vehicle rental businesses - they advertise $19.95 a day then in small print "plus additional fees". Those "additional fees" are largely taxes and fees added by the friggin government. My bill came to almost double the 20 bucks. I've had this same experience with Hertz and car rental places,

I brought my new car to this location on June 8, 2026 for a trailer hitch and wiring installation…read more The experience was a disaster from start to finish. The installation took over five hours. When I finally picked up my car, warning lights were flashing on the dashboard. The installer told me he had accidentally disconnected a parking sensor during the job. A week later, when my niece sat in the rear seat for the first time, I discovered the interior trim had been reinstalled incorrectly, pinching the rear seatbelt so it cannot retract. This is a serious safety hazard. I also found one trim clip badly mangled, consistent with someone using the wrong tool, and a second clip missing entirely on the other side. I now have to take my brand new car to an authorized Toyota dealership for a full inspection before I can even trust that the hitch is safe to use. When I tried to contact U-Haul corporate to file a formal complaint, both of their published email addresses bounced back as undeliverable. If you value your vehicle, I would strongly recommend finding a professional installer elsewhere.

We have been with Acme since we built our house in 1967. They were a wonderful company. Since…read moreselling out to Blue Star, things have changed however. Billing system is awkward and although we are on autofill, we have run out of propane three times, twice within a month! When I called the office the first time, they wouldn't believe me that the tanks were empty until I sent them photos of the gauges. I was told that the young delivery man "couldn't find" our house although it is clearly marked so he just skipped us twice and didn't say anything to anyone apparently. Running dry necessitated a service visit from the furnace co., an extra charge. We will now have another cold night and no cooking as our range also runs on propane. I've had it!

I must change my rating of this business after selling out to Blue Star Propane. Once a reliable…read morebusiness, Acme sold to Blue Star Propane who is not locally owned or operated. They implemented changes right before this last cold snap (December 2021) and both delivery and billing were delayed. I watched my propane drop to below 10% and was not able to heat my house above 60 degrees while temperatures were just above freezing outside. When the 276$ bill came there was no way to pay it. They had not successfully set up the payment system. The bill has nasty warnings about finance charges if late, so I was concerned. Acme's discount if paying early was removed. Acme told me to wait until I received a paper bill in the mail and then pay it, so I did. I paid it directly over the phone. And cancelled our account, switching to Peak Propane. However, Blue Star continued to bill me, this time adding those finance charges. I received a second bill with finance charges two days after paying the bill over the phone. Clearly Blue Star is not at the level Acme was and I would not recommend this company. I was recommended by a propane servicing company to try Peak Propane, a locally owned company.

We returned from a trip to discover we ran out of propane. Friday after 4 - their closing time - we…read morespoke with Justin. He determined we were not an emergency call out and a regular service call would be coming out the next day. He was polite and kind and we liked speaking with him about our problem. The next day Erik arrived at 10am and got to work. In addition to cleaning spiderwebs away, he not only filled our tank but made sure all of our appliances were working. As he checked the appliances, he took his time and explained each on/off procedure with us. We have used this company for over 7 years and have been nothing less than impressed with their services.

Avoid. Started out 2 years ago great. Price was good and service was excellent. They asked me for a…read morereview and I gave them 5 stars. They got down my driveway without going off and knocked on the door to give me the bill. Then they started going off the driveway just a little and leaving the bill fastened to the garage door handle, Still ok but always some cleanup after a visit. Then they promised a delivery when my tank was low just before a cold snap and did not show. Then (last visit) they went 2' off the driveway and destroyed my rock garden. I found the bill blowing in the wind in the driveway.

Fast, friendly, propane fill in Lacey. I was in and out in mere minutes. I came in on a late…read moreweekday afternoon and popped in for a quick fill of my 5lb and 20lb propane tanks. Once I asked for a propane fill, I was directed to drop my tanks by the fill station just outside of the office to the left of the building. Once my tanks were filled up, I headed back in, paid for my propane and off I went. I appreciate the friendly and patient gentleman who helped me got me squared away with mindful intent. I noticed that there is clear abscence of propane refill reviews for this side of Lacey and I've always had great experiences with the Central Welding Supply in Seattle (4th Ave location) and figured I would drop by this location to see if I would get a similar customer experience. I was glad that I did. I am very well aware of the alternatives. I am not a fan of propane tank exchanges for numerous reasons at the big box store on the other side of the block. Nor am I a fan of going to the other locations where the employees give you the feeling that you're bothering them every time you ask for a propane fill.

What can I say? They've got the stuff you need for welding at decent prices- with student…read morediscounts. The workers are funny and sincere guys. I just wish that they'd have more smaller sizes/stuff for women on hand- they can special order things, but I prefer to try before I buy.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

absolutely the best !! fast response , great { lowest price on tank & install } & super friendly…read morestaff & employees !!!!!!!!!

Called twice to get help in getting a larger propane tank for my motorhome. First call was fine,…read moretalked to receptionist and she didn't have a lot of answers but said someone would call me. Later got a call from Junior. He asked what I needed and I told him, expecting to pay for a site survey and a large tank. Was prepared to spend the $600-800 to get the tank in for winter but never got a callback. Texted the number again and got no response. Ended up going somewhere else.