Randi and Leo at the cash register is so awesome !!! They…read morereally make my day. SO friendly and helpful.

Disappointed by this location. The employees don't seem like they care about customers. The Lacey…read moreACE are much nicer and very helpful finding what you need. I hope they get better!

Went on a Sunday took a while for waitress to get to our table started off friendly took our order…read morewhen food came my order was wrong asked for cup of chowder instead of fries she brought fries, on Bill charged for the chowder that I didn't get my wife ordered bowl of chowder witch was served with burnt toast for six bucks mostly charcoal, waitress seemed to be mad that we complained sorry Erica not my fault! On the other hand food was good except charcoal bread!

Fantastic special tonight (gnocchi and heirloom tomato). We sat at the bar and of course friendly…read morestaff and bartender that chatted with us and enjoyed the conversation n

They're affordable, have all kinds of niche items to meet my weirdo needs and the staff are always…read morehelpful with finding the goods and also for advising on how to get the job done. I will always shop local first..small business lifts up our communities.

Super well stocked hardware store, even by non-big-box hardware store standards. Staff is…read moreaccessible, helpful, and friendly. Realize there are two rooms to this store, the back room seems to be a lot bigger. So if you don't spot what's on your list in the room you enter from the street, go through the double doors & check the further back room. Or just ask one of the rather abundant staff, who will likely lead you to the appropriate section.

I went to buy some scrap wood from their bin in the back by the dimensional lumber and there were…read moreat least 3 rotes of wood that I simply didn't know what they were. So I go ask 3 different employees what it was and to my surprise and frustration none of them knew what it was. like how do you work in a lumber store and not one of you know what kind of wood you have in front of you?! Absolutely clueless, embrassing and helpless! sad just sad!

Staff is very helpful. They ordered everything I needed. They cut my boards for me before I left…read morethe store.

Check your receipts before leaving the store…read more I like buying half dead plants. It makes me feel good I can save them plus they are always on sale for a good price. Last time I went the person at the register rang them all for a full price. I asked for a sale price and pointed to a sale sticker. They fixed it and said they didn't notice the sale sticker. I was wondering why my last purchase was so expensive when I bought only a couple of sale plants, 3 ground covers at a full price, and 2 different heavy duty tomato cages (green and silver). I was lucky I didn't throw away my last receipt. Sale plants were at a full price, I was supposed to have 2 tomato cages - silver at $7.97 and green $16.98 . Both of them were checked out at $16.98. I really hope it was an honest mistake. 3 stars because all dying plants survived.

Been going there for years and like it. Some of the…read moreemployees have been there for many years. They keep the place well stocked.

Terrible. Tried to charge me tax on a gift card I was purchasing. Waited 15 minutes for them to…read morefigure it out - eventually they figured out how to remove the tax but this seems dishonest. Washington State does not allow tax on a gift card because it's the equivalent of cash. Check your total before checking out.

Needed some wood on a Sunday. Remembered this place which save us time vs driving into town…read more Went to the lumber yard and two very helpful people asked what we needed. We were vague on what we needed so they helped us figure out what we needed. Some of the plywood they cut to size for us. Everything was loaded into the truck and we were very happy campers. Definitely come here first.

I checked in and shortly after a customer service representative was available to fetch my 7 cubic…read morefoot Midea freezer. They assisted me to the parking area with a hand truck. I am always impressed with there customer support services. The gentleman helping me was beyond exemplary. This is exactly why I shop at Lowe,s. 9/11/26.

Get it together Lowe's. Waited over 10 minutes for someone to help us with carpet. Went to find…read moresomeone to help, the associate girl looked up at me and said "yeah" I asked if someone could help me with carpet, she turned away from me and said she would call someone to help. This is ridiculous. The call button for help doesn't even work. Waited a total of 25 minutes. Finally a nice employee talked to his manager and got someone to help us. Customer service is obviously not a top priority here.

110% WASTE of time. Tried to get a quote thru using their 'get a quote' on their webpage - NO…read moreresponse. Then called to get price on a Timber Tech decking product - NEVER contacted me back. I am doing 2 decks and an outbuilding and the Builder's FirstSource will get ZERO business from me - the one in WEST OLYMPIA is AWFUL - how do they stay in business? Truely amazed at the awful - complete lack of service - on BOTH occasions. DO NOT WASTE YOUR TIME with Builder's FirstSource - especially the one in West Olympia. Go somewhere else who wants your business.

From the owner: Builders FirstSource is a leading U.S. supplier of building materials and building products for…read morebuilders, contractors, and remodelers, providing trusted products, industry expertise, and support for new construction, remodeling, and home improvement projects. Our Olympia, WA lumber yard serves customers throughout Littlerock, Rochester, Mccleary, Lacey, Tenino and surrounding Puget Sound Area. We provide framing lumber and other essential building products to support residential construction and remodeling projects. With reliable service, convenient pickup and delivery options, and knowledgeable local expertise, we're proud to be known as builders' first choice.

I visited the new Harbor Freight Store after the grand Opening,…read moreThey had everything I was looking for and it seems to be the closest store to Shelton, now there is no need to go to Lacey, Wa. I was welcomed with a friendly & warm smile, I am a disabled person and the Nice Lady there was very helpful as it is hard to me ignored and being handicapped. The only thing we miss are the coupons we used to get in the mail and discounts on store and if that is the case we stop at Walmart or ACE and save the trip to Olympia, otherwise it is a nice store.

Very friendly and helpful. We had very greasy bike parts to clean and I was able to pick up an…read moreultrasonic cleaner that was a really good price and worked wonders on the parts. I didn't know where in the store to find what I was looking for and the employees were very helpful. I am always pleased to shop here. Even during the time of Covid, I was comfortable with shopping here.

Service horrible Phone service 45 minutes on hold without…read morean answer. Employee helpfulness. Non existent

I've been a customer of them for years at this point. service will depend on who you find in the…read moreorange apron. I've had great help from them and also a few that left me feeling, "why did I come here?" prices and can be hit or miss. selection has been good for the most part. if it's common, they'll have it. if it's a little off the beaten path (like Apple HomeKit products) then good luck.