My computer was slowing down plus the storage drives were 8 years old and almost full. I love my older Toshiba Qosmio and rather than replace it and having to start new, I sent it to Fortress Computers. I got my laptop back and the technicians replaced the old drives with SSD drives with all my programs are running so fast I thought I had the latest computer. I had other issues I put up with and made a list and they took care of those s well. I've used them before and they've always been excellent and priced fair for the great work they do. They always give me options that I haven't thought of - but I'm just a novice and just want a computer to work with no surprises. I'm so blessed they are in business throughout this pandemic. If you are looking for quality and professional help, Marc and his techs are the only place to go! Gregory and Carol read more

It was my first time building my own custom gaming/workstation PC. My lack of experience led me to an issue where my rig refused to power my gpu, fans and even boot up. Unable to figure out why that was, I brought my build to this place. Marc was very friendly and wasted no time taking it in for a 60 dollar diagnostic. Turnover time was less then 24 hours with explanation as to why I had the issues I had. They also adjusted/rewired my fans without costing me extra! Everything works now and I am ecstatic! read more

cloudIT - IT Services & Computer Repair Near Me - San Diego, California

I went in with 15 minutes left until closing and the technician solved my ethernet questions and my corrupt drive issue, for free! Nice guy and very knowledgeable. read more

I have been doing business with them for over 20 years. I have an old Sony Vaio all in one (11 yrs old) that had a failing hard drive. I went to Fortress Computer with the unit, and they were able to save my programs and files, and install them on a new 2TB Samsung SSD. WOW what a difference from my old drive (even when it was working well). I had a few issues with the windows system when I first received the computer back, and they gave me free tech support, and straightened everything out. The Vaio runs faster and better than it was brand new. If you have computer issues, this is the place to go, straight up, honest people with integrity. Thanks so much Marc and Fortress!!!!! read more

Wow Wow Wow is all I can say about the professional, intelligent and hard workers at Fortress Computers! My mom has been a long time client of Fortress (MORE than 15 years) and they have never disappointed. Today, Dale helped revolutionize my mother's life by helping her log into her computer (via Log Me In) remotely so she can be with my family in San Francisco. Now My mom is able to work from my home and still be with us here. Thank you Marc and thank you Dale! Highly, Highly recommend. read more

So happy I found this place. It will be my new computer spot. I tried them because they were open on a Saturday. Bonus when you are in a jam. You would be surprised how many of these type of places are closed on Saturday and Sunday. The owner himself greeted me on a Saturday. He is a super nice guy, Marc, he was thorough and took his time explaining the process. They weren't able to fix my laptop with out having to reset it, but I recently backed my data up so . Oh yeah! I have learnt that lesson already before. I was called by Fortress every step of the way as problems were discovered. I was given correct time frames, and excellent follow up. The prices are reasonable. Parking is plentiful. Unfortunately, I have been to several computer places in the past. They can be run down, depressing and dingy. But Fortress is clean with a cool, classy, modern logo for customers to take in which feels fresh. I am a satisfied customer and will be back.; Umm...hopefully not to soon though. read more

cloudIT - That was too easy! Checked in twice. But I will take it. - IT Services & Computer Repair Near Me - San Diego, California

Found this gem of a place close to where I live! I came here for water damage for my MacBook Air hoping to get the data retrieved. I was helped by Ron, and he was fantastic! Super friendly and kept me up to date on how the retrieval was going. My data was retrieved and laptop was ready for pickup within the same day also! I highly recommend this place for anyone with computer issues and needs, they are very fair with pricing and customer service is impeccable. Thanks Ron and Fortress Computer Pros! read more

These guys are GREAT. They've helped with a batch of things from computer repairs, to putting in a new router (and the code they give you is GREAT because they do something so it's easy to remember). They have NEVER let me down. A special shout out to Ron who was an ENORMOUS help on a computer problem I brought to him on a very busy day. HIGHLY RECOMMENDED. Five stars and A++++. read more

Super friendly and helpful staff! Very knowledgeable. I had some older computer questions that they were able to answer and provide recommendations on. read more

After doing our own troubleshooting with my son's gaming pc, we finally took it to the experts & went to Fortress. We're so happy we did! Excellent service by Ron. I highly recommend! read more

Sorry to say my opinion of this company has changed very quickly. They custom built a computer for me less than a year ago, which cost nearly $3000. Recently, I have had a recurring problem which I was hoping I could have them address remotely. I think it should have been a simple fix, but the guy who just answered me call told me he couldn't help me without even taking the time to listen to what the issue is. He told me the owner retired, they weren't servicing "residential clients" (whatever that means), and said his "hands were tied" and couldn't help. I spent $3000 with you, and you won't even hear me out? The guy cut me off several times and wouldn't let me finish a thought. Appalling customer service. I did like doing business with the now-retired owner, but I would urge "residential clients" to look elsewhere if they expect service after the sale. read more

Was in the market for a secondary home PC that would be used for light computing and was interested in a refurbished machine as I have heard good things. I contacted Fortress which was right down the road and Marc hooked me up with a great secondhand machine that has been fast, quiet, and thus far a perfect investment. I got exactly what I was after for a fraction of what I would have paid for a new machine. Glad to have Fortress so close by. Will definitely be doing business with them again! Thanks Marc! read more

Windows 10's forced update caused my computer to lock me out during sign-in. After two calls, 4 days, and no work-around in sight from Microsoft, Ron found a solution to get me into my computer and back to work. With looming deadlines, words cannot express my gratitude to this team of super heroes (Ron and Mark)! They have earned my loyalty forever more. Thank you for your skill, expertise and platinum customer service! read more

I can't thank the staff at fortress enough! I came in panicking because I spilled coffee on my MacBook early in the morning. They were able to clean out the coffee and got my computer back to me up and running the next morning! read more

I have used Fortress Computer Pros for many years. They have always been extremely helpful and have fixed many of my computer issues, even, when possible, they have guided me over the phone to figure out exactly what is going on. I feel very lucky to have a company so responsive. I go to them for advice whenever I have computer questions and/or issues. So helpful!! read more

I'm pretty familiar with most problems on my computer or others, but when a combination of a bad virus and my girlfriends cat caused my laptop to not bootup without having to reformat I found fortress comp pros. I must say that they solved the issue in about a week and a half ( due to high business volume ), and were very friendly. My only complaint is I asked them to clean underneath all the keys, and when I came to pick it up they hadn't even wiped it down. When I told the guy at the front it had not been done he took it in the back and used an air blowing unit. Not exactly taking the keys off and performing a thorough cleaning, but hey my comp works again. Well worth $125. read more

These guys saved me so much time, I was attempting to build a computer on my own and just couldn't figure it out exactly, and when I finally found the Fortress team it only took them a couple of days. I was blown away by the customer service and the quality of work. My PC runs great now! Will definitely use again. It's a bonus they were very close by, too. read more

Fortress is my "go-to" place for all my PC/server needs in San Diego. Marc and his team are very knowledgeable and can take on any task in the IT world. I highly recommend their services to anyone who's looking for real IT professionals. Thanks for the help Fortress! read more

My experience with Fortress Computer Pros was brilliant. RON was super helpful and extremely kind. Thank you !

If you need help with computers or WiFi networks these guys are the best. Affordable, competent, right on time, available to answer all your questions. To a guy like me who knows how to turn computer on and off these guys are gold! read more

Reasonable prices, fast excellent service and extremely knowledgeable staff. A pleasure to do business with as an individual consumer or business regardless of complexity. read more

Marc the owner is great but when working with his staff, please make sure you are very clear on what you need, how long it will take and what the process will be. read more

Very knowledgeable and trustworthy company, trust is a big deal when it comes to technology. My computer crashed and I needed the information transferred to a new computer. The owner was very helpful in getting me back on my feet quickly so I can work. read more

I'm doing a presentation this Friday morning and my new computer does not have the right adapter to connect to my ViewSonic projector. I'm in a panic seeing it is Wednesday, and I need to use this device in two days. I call Mark at Fortress Computer Pros and explain my problem to him describing the part I need. He says no problem, he can have it for me by tomorrow afternoon. He calls me Thursday morning to say it arrived with the morning FedEx shipment. Great! I went down to their store where Seth showed me how to connect my computer to the projector with the mini HDMI to VGA adapter. Being a small business man it's so great have all of the highly trained and customer service oriented technicians at Fortress Computer Pros available. As I tell everyone, they are like having my own IT department. Thank you. read more

Expensive,takes forever to get the computer back. Not worth the money. All I told them was take Windows 10 off because it hadn't worked good since I installed it read more

This was our 2nd time in 3 years utilizing Fortress. The 1st time, they told me straight out that our laptop had been so damaged (by TSA scanner in Canada) that not a single part was worth saving, after trying for 2 days and then charged me $0! This time, they fixed my issues on the new laptop, on a 7 day time line I gave them, and it appears to be humming along perfectly. Thanks guys! read more

I highly recommend Fortress!! Excellent experience with Fortress!! Marc and Ron went above and beyond to repair and update my laptop. They are incredibly knowledgeable, very professional with amazing communication. Thank you so much Marc and Ron!! read more

No this isn't a Best Buy, Fortress Computer Pros will actually fix your computer. I came here a little while ago, needing to figure out what was wrong with my laptop and hopefully get the problem fixed. There were several places I had gone to before for computer problems, but the service at those places were less than satisfactory. Not only was the service fast here, the price was more than reasonable. Other Electronic stores seemed to always take forever to fix anything, then try to sell me something when I finally received back what I had taken in to them. This place was nothing but friendly. It seems also the owner is there the vast majority of the time, making sure everything is done, and properly. This place is a must for any demanding electronic user is Northern County San Diego in need of any sort of repair. They also offer upgrades and customizations for computers too, but have not done any through them yet. Though If they are as good with this as they are repairs, then they'd be a sure thing. read more

I can't say enough positive things about Mark and his crew. They are very reliable and trustworthy. We have used them for years, and they have never let us down. We are in our 80's and are not computer literate like the kids today, but they are always patient with us and I feel very comfortable doing what they recommend. Dorothy read more

This company charges you for services they don't do ! They also erase things on your computer without telling you, and when you ask them about it, they tell you too bad. The "price may be right " but after you do pay for their "services" you don't have much left over. DONT USE THEM ! read more

Fortress Computer Pros is a professional, local company that I would recommend for computer repair and beyond. We started using them to repair our company computers a few years ago, and recently trusted them to build and maintain our new network. They really know their stuff, and they are honest, hardworking people. I highly recommend them for personal or business computer needs. You get personal service that you don't get from the big box stores. read more

Fortress Computer Pros are fast, friendly and affordable. They've repaired my home PC, setup the network server for my business, and have even made house calls... That's what I call Service. Thanks Fortress! read more

There have been many times we have been caught with a crashed computer or hard drive and needing help immediately. Marc Jobin and his staff have always been helpful and willing to do what ever it takes to get us up and running. I would highly recommend Fortress and the team of highly skilled people. They will take good care of you, offering excellent service as very reasonable prices. read more

The Fortress Computer Pros have become my "go-to" for ALL of my personal & business computer repair needs. Their Computer Repair services are reliable, efficient, professional & reasonably priced. If you live in San Diego, and you hate Computer Issues as much as I do, then Fortress Computer Pros is just what the Doctor Ordered! ;) read more

Marc took my wife's HP notebook into his shop to reconnect the power switch. This machine is 3 or more years old, so he kept the cost of repair down to be consistent with its cash value, although I would have liked it to be cheaper. Probably, I should have taken the machine to a shop that could have charged more consistently with the needed repair. The repair was completed within 7d, during a busy time for them. I plan to take my next pc repair to Fortress, especially a difficult one. read more

I recently stripped a T5 screw on my laptop and could not find a way to remove the screw without doing some major damage to the laptop case. Found this shop near where I lived and decided to give it a try to see if they could do anything. The gentleman came out of the office to ask how they could assist me and I explained the situation. He politely asked if he could take my laptop to show his technician. I had no problem with it and waited a few minutes. He returned with the laptop and said that they removed the screw and replaced it with a regular Phillips screw for me. I asked if they would charge for this service and he said no. Very nice fellow too. This place can easily be my to-go shop for any of my computer troubleshooting issues that I cannot solve myself in the future! Yes, I would recommend it to others who needs computer repair service. read more

I can't say enough good things about Fortress. This is your typical family run business. The Jobins are top notch people and Mark, the owner, should be very proud of his sons who work there. Fortress is a great business run by great people. The staff is great, their shop is super tidy and THEY COME TO YOU! How could things get better than that? read more

I went in to have the virus removed from my computer without losing all my other data. Good service, very knowledgeable people. I thought there was something wrong with my printer but one look and it turns out all it needed was color cartridge! My only concern was that I was told I'd get a call in 7 days but it took 10. I used the yelp coupon for a little discount and I'm happy with the result. read more

Excellent business. They were professional, knowledgable, understanding, and kind. I called asking if I could purchase standoffs from them, for my Linux Box, because the fellow who sold me the asus motherboard on ebay didn't include them and they told me I could come in and take some for free. I came in had a lovely chat with one of the associates and he gave me the package and I was on my way. read more

TL;DR - Only come here if you like being accused of being a con-artist. I sent my Acer laptop in after running into problems with the OS, which wouldn't allow it boot up properly. They held onto it for a week, call me back saying they've tested it and haven't run into any problems. Sounds good, so I go back in to pick it up. I talk to Ron, who helped me out when I originally dropped the laptop off, and he explains that they couldn't get the laptop to work. I ask how can that be? The tech I just spoke to on the phone said it was fine. So I ask him to bring it out. He comes back out holding a Macbook, and I immediately say to him: "That's not my laptop." He immediately becomes aggressive and says "Are you trying to pull a fast one on me?! This is YOUR laptop." The most unprofessional thing I have ever heard. Your techs mess up by attaching my form to the wrong computer, and your first instinct is to accuse me of trying to fuck you over. After explaining to him that I brought in an Acer, not a Macbook, he goes in the back and retrieves the correct laptop. He apologizes several times, and waives the diagnostic fee, but that was just too ridiculous. This one star review is for you, Ron. Don't just work on your customer service skills, learn some basic fucking human decency. read more