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5 years ago

My experience with Fortress Computer Pros was brilliant. RON was super helpful and extremely kind. Thank you !

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Ask the Community - cloudIT

Review Highlights - cloudIT

Fortress Computer Pros is a professional, local company that I would recommend for computer repair and beyond.

Mentioned in 14 reviews

Read more highlights

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The Computer Guy

The Computer Guy

(225 reviews)

Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

On November 20, 2025, Eric "The Computer Guy" arrived on time at my residence and without tools, he…read morehad to borrow my tools in order to attempt to make repairs. He did not complete work assignments and to date he refused to return my calls in order to complete work assignments. I took a financial loss in paying him for his services and returning defective computer to Costco. I DO NOT RECOMEND HIS SERVICES! No thanks to The Computer Guy.

SD Laptops Repair Services - The defected flash drive and the replacement.

SD Laptops Repair Services

(214 reviews)

Normal Heights

I needed the screen fixed on my laptop, so I messaged five different companies. Some wouldn't give…read morean estimate without me bringing my computer in. Two places were at least willing to give me a ballpark price. They had good reviews, so I went to both for a firm quote. SD Laptops had a better vibe, and they gave me options for my repair, at different price points. Bottomline: they did the repair quickly (24 hour turnaround) and stuck to their estimate. I wouldn't hesitate to go back.

There are many places to take your devices, I for one have had only positive experiences with SD…read moreLaptops. Time and time again they have solved my issues and allayed my concerns. Though I can not speak for anyone else, anytime I have to pay for my service, if there were any residual concerns or issues they go out of their way to allow you to bring it back as many times as needed until it is sorted out. I can recall on multiple occasions where, what was needed to be addressed, the "fix" was so simple they didn't even charge me. On my most recent issue, I was having a problem where my issue was reoccurring at home but no where else. LST it was user error, but they were went above and beyond in the services they did provide to eliminate all the other variables. Lastly, they continue to be in business. I have had to find various shops over the years, but thus far SD Laptops has been open the longest. This review is not paid for, this review was not solicited. This review was earned over years of great customer service!

24/7PcTech - Highly qualified PC & Mac technician at your service

24/7PcTech

(275 reviews)

Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

Amazing customer service and Time spent. Really fast and well done. The value of the service was…read moretop tier and worth my time. I am 20 years old who just came in because my PC wasn't working and am a PC enthusiast myself, i've only built 5, but had trouble working this PC so I went here and Caesar told me what my issues were so I don't make the same mistakes again. He was not only fixing the problem but help me learn from my mistakes. He only took less than 2 hours so really fast and helped my PC look really clean too. Well done and Great job. Thank you again. He deserves it all!

cloudIT - itservices - Updated May 2026

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