One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

This is a wonderful business! They are attentive about your technological needs and the man who…read morehelped me even walked my computer down to my car, so I wouldn't have to traverse the stairs. Their Balboa location is unfortunately closed, but if you call the number provided he will let you know exactly where he is and how much he can help you. This was the most straightforward a tech company has ever been with me and I truly appreciate all the work he does!

SD PC Repair uses a flat-rate pricing model: $40 for hardware diagnosis and a set $140 for software…read moreissues. I brought my PC in because it kept crashing, and it turned out to be just a driver problem that needed a reinstall. Paying $140 felt pretty steep for what ultimately came down to redownloading drivers, you could definitely find a simpler fix cheaper elsewhere. It would be great if the pricing had some flexibility for quick, straightforward jobs rather than a strict flat rate. That said, he did an amazing job getting my system stable again and fixed the issue completely. Great service and solid work, just on the pricier side for minor software fixes.

Professional courteous service and highly knowledgeable when I stopped by to discuss data transfer…read morefrom a bad laptop to a seagate drive...and I learned a lot. Great value too. Highly recommended.

They no longer do phone work. Just Mac computers…read more Wasted my time. Indeed, they were closed during business hours. To be fair, they have a terrific AI set up to answer the phone. It was first rate. The wave of the "answering phone" future.

AVOID going here!!! They are no longer reliable. I'm not sure what's going on with this place. It…read moreused to be great... and now they've disappeared. My son dropped off his MacBook weeks ago and was promised an update... and it's been crickets. No returned calls, no returned texts, no returned emails. Meanwhile, he's tracking his MacBook in locations all over town. We have gone by the store during posted "open" hours and there's no one there. This is no way to run a business!

John came through for me. I'm a high-maintenance consumer, so the fact that in the end I'm super…read morehappy is a huge tribute to John's patience and focus. For some details . . . My 2016 HP laptop suddenly had a black screen. John diagnosed that it needed a new motherboard. While he was at it, he replaced the old internal hard disk drive (HDD) drive with a solid-state drive (SSD). Some surprises happened along the way, sort of like a home reno project, but he worked through them. I'm using my laptop already, and it seems to be performing better than before the black screen, thanks to the SSD and John's handiwork.

Like the second coming of Christ (I am so going to Hell), John got my notebook, then a PC up and…read morerunning in a couple days after my flake of a computer repair person was MIA!

I had an issue with Windows(go figure) on my laptop. I called M&E Computers and they said come on…read moredown. I brought my laptop in and he had the issues squared away within minutes. I have been coming here for awhile, and ALWAYS the best service and professional advice by super dialed in technicians. I feel so blessed to have them so close to where I live and work. I highly recommend them and I will continue to be a happy repeat customer

Very straightforward, assisted me with my PC issues and helped narrow down the problems I was…read morehaving with my computer. I highly recommend this place i've coming here for years!

Had my hard drive removed from a 20+ year old mac desktop. Fast, friendly service. Recycling of the…read moreold relic included.

Brought in my 2021 Macbook Pro with a major keyboard issue. I got quoted $800 by Apple to fix and…read moreit would take a week (possibly wiping my machine). SD Laptops fixed it for $300 and it took a few hours. High quality work

My computer is just as screwed up as it was before Mr. Chip got his hands on it and supposedly…read more'fixed' it for over $200. When I first brought my 2025 MacBook Air to him my concern was that the cursor would freeze for 15 - 30 seconds quite often, and the round balloon kept appearing and would not let me do anything on the computer also for 15 - 30 seconds throughout the day. Also, it just seemed slow when I tried to open a pages document. Maddening. I told him I know nothing about computers and that I wanted it to work the way it always had since I bought it. He told me he would have to reinstall the operating system. What do I know? I said sure. Even now while typing, the computer stops typing every so often and I have to wait about 15 - 30 seconds for my computer to catch up and print my words. Continuing with my sad tale of woe. I came back the next day and paid him $170. Unfortunately when I got home the computer was not the same. To start with my desktop did not have any of the documents I had saved to it and there were other problems. So I called him and I asked him why he returned my computer to me when it was not the same computer I brought into him. He said I could put everything back on the desktop and he started to rattle off what I needed to do. Ridiculous! I stopped him and reminded him that I said I was tech challenged and did not feel competent to do that. His response was for another $70. he would put my desktop back the way it was. Outrageous that he would half fix my computer, return it to me not the way I gave it to him and then he wanted to charge me more. So I foolishly paid him and the next day my desktop was what it used to be. However, there remained other problems such as my Passkey not working but decided, rather than call him, to call Apple support and they were able to resolve these several issues. Here it is 2 -3 weeks later and I am again having the same problems with the ball and the cursor freezing throughout the day. Also, my computer is being very slow to open my Pages documents. The very same problems he supposedly fixed when he reinstalled my operating system. For sure I will not let Mr. Chip touch my machine again but I will take it to a repair shop that I have used before. The only reason I didn't use them this time is they were backed up and said they couldn't get to my computer for at least 2 days. I should have shown patience and waited. My bad!

Dr Chip helped me identify the problem like an old friend and quickly provided a solution. He was…read morevery patient and handled my computer with great care, saying it should be treated like a baby. After changing the battery, he checked all the settings and tried to optimize them as much as possible. Finally, he even demonstrated how to clean the computer, explaining clearly what kind of cloth to use, what kind of detergent to use, and how much water to add. I felt he was a friendly and trustworthy person.

Worth every penny!…read more My external harddrive crashed and I couldn't access any of my photos in the last 10 years. Though the whole process took a little longer than expected (because my situation was a bit more complicated), I got back probably 99% of the stuff i wanted and 110% of the stuff I deleted a long time ago. Looking through all the photos and videos through the years, it made me so happy! Money well spent! Staff was quick to provide a quote, was clear on drop off times/procedures, very professional, and responsive. The only thing that was strange was them asking for a tip before the project was complete, but maybe that's just part of their payment system that they can't control.

I messaged them on Yelp regarding an issue I had with my Imac. They were the first company that…read moreresponded to my issue. I was instructed to bring my computer for diagnosis. I then left my computer over the weekend and it was repaired quickly. Very quick service, knowledgeable employees, and the price was good. SO far, I have been using my computer with no issues. It's actually faster and more smooth as they added the latest software for me too.