had a very disappointing experience with 2 Cousins HVAC. The service was poor, and the repair they…read morecompleted was faulty shortly after the visit. When I tried to reach out for follow-up or a resolution, my calls and messages were ignored. Unfortunately, the lack of accountability and poor communication made the situation even worse. I also dealt with Marlie Bouzi, who provided unprofessional and unhelpful customer service throughout the process. I would not recommend this company -- save yourself the frustration and look for a more reliable HVAC service that stands behind their work and respects their customers' time and money

2cousins was fantastic! Highly recommend for any heating/AC needs. They came out within 24 hours of…read morecalling for an AC that was not working. They fixed the problem on the spot at a very reasonable price!

***Stay away at all cost! If you like sending payments with no invoice/ nopaperwork, having to call…read morethem numerous times to set an appointment, getting ghosted when they perform a subpar job asking to return to fix what they didnt do right the first time, then proceed with reckless optimism. Highly doubt any of these reviews hold any validility but given my recent experience stay far far far away. There are numerous better service providers within a few blocks away. Will definitely report them to the NYC DCWP

LinLi HVac installed 2 12000btu diakin split mini in one day. They were very courteous and asked…read moreme questions, and what i wanted. THey have good wisdom on placement of split minis and suggested one place rather than another that made more sense. I have a brick building and they had no problems attaching the split minis. Overall I think they did a fantastic job, and were very good. THe price was one of the lowest of all the quotes i got, and were able to work with me on the price. Home depot gave me an quote twice as much as LinLi. I felt let down by home depot, and then I found these guys, Linli is bbb accredited too.

I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

Leor was very honest and trustworthy, and he did a great job of finding the problem in my AC unit…read moreand fixed it right away. We had a condensation issue that affected the wall of our closet and Leor advised us that this is due to a broken belt that needed to be replaced. He did other maintenance work as well and charged us a reasonable price for everything. Highly recommended!

I couldn't be more happier with the service Leor provided for my home. We currently recently a year…read moreago purchased a house in the Long Island Area and for the entire year my house felt either too cold or too hot. In which i knew I had to find a technician to come and advised what was the reason for it. Leor was able to give me an appointment right away and once here he was able to address all the concerns I had. If it wasn't for his expertise I would have never known my kids and I were breathing filty air since I had no filter in the AC unit in which caused the Coal area to be full of dirt. I would recommend his business to anyone looking for a reliable, educated and knowledgeable Tech. Now and days everyone is just trying to look where to take more money from and here it wasnt the case! 100% highly recommend anyone looking to get a great well job done!

I had a very good experience with this company. It is a small business owned by a very friendly and…read morerespectful Brooklyn local. I was desperate to get my through the wall AC unit installed, as I this was the third unit I had tried to order from Home Depot (long sad story) and it was in the high 80s. I woke up early and planned to be available all morning, just to find out the installer I had scheduled made a mistake and wasn't available. Fortunately, Ayrat was. I was able to schedule with Climate Helpp last minute, they were very responsive and flexible, and gave me a very fair price. Ayrat was on time, checked with me to see if everything looked good to me and asked if I wanted anything adjusted. He waited to make sure the AC was working properly, then cleaned up the area and removed the old unit. I hope I get a chance to work with him again soon, although I also hope I don't need to!

Two brand new Midea window ACs were installed in a rental apartment in Brooklyn…read more Moderate prices, lightning fast response time, clear and polite communication. Paid Zelle. Great overall experience!

Buyer beware! I can…read morenow understand why this company has numerous 5-star reviews. Initially, I had given it a 1-star rating (if I could give zero, I would). However, I was advised to remove my initial review or our project would not be completed. On Father's Day morning, we called this company for an emergency due to issues with our boilers. Initially, we were impressed by their prompt response and diagnostic services. However, working with David and his company turned out to be the worst experience we could have had. David promised us a new HVAC system (water heater and heat pump) within a day or two. This has now turned into three weeks. The communication between us and David was terrible, and he even threatened us. To make matters worse, he left our family in the middle of a heatwave, with a newborn baby! David has said vile things to my family because we asked questions about the work that was supposed to be completed and complained that the service we paid for was not complete. He was angry that we filed a complaint with the financial institution we worked with to get the work done he removed the breaker from the heat pump system and told us that "our children will suffer tonight" ( heat wave in affect and it's over 100 degrees in the home ). His words were so disturbing that they are not allowed anywhere near our property. They also damaged and left a hole in our ceiling. After stating that someone would come to fix it, just like they usually do, no one came, and they didn't even bother to follow up. We had to pay someone else to come and fix it. We took out a loan for a specific system and he promised us that system, yet installed a cheaper lesser system with equally bad customer service. Once the job was reluctantly "finished," our heat pump didn't work, and we had to call in and pay other companies to not only evaluate the work this company did but also fix it. We later found out that the work they did could have resulted in a fire if we had kept the unit running. Not only are they dishonest and take advantage of emergency situations, but they also do horrible work.

Amazing service. I called for emergency service at 8pm when my heat stopped working on a below…read morefreezing Sunday night. they answered immediately and sent someone over in 45mins. They stayed in touch with me and updated on their arrival the whole time. Three professional HVAC guys came and helped me out. I will definately call these guys again. very professional, kind and great customer service.

I've used ART HVAC for split unit cleaning and some boiler work. They are very responsive and…read moreprofessional. I highly recommend them.

I contacted Art HVAC for a water heater repair and they did amazing job on it. They are…read moreprofessional and explained everything to me in detail before repairs. They are also very knowledgeable and helpful. And the cost of repairs were a lot better than any other HVAC company I've used in the past. I definitely recommend this business.

Alex is awesome! Professional and friendly and does an amazing job! We've used him twice already…read more First, we hired him to fix one of our condensers. Then we hired him to clean our five units. Great job! Highly recommend.

I hired HVAC Hunters for a refrigerant recharge. The technician told me, based on his professional…read moreexperience, that this recharge would get my system through the summer. I took him at his professional word and approved the work on that basis. It did not last 12 hours. The system stopped working the same day. Only afterward did I read the fine print on the invoice, which says the opposite of what I was told in person: that a recharge carries no guarantee of operation for any period of time and that the refrigerant may keep leaking. So I was sold a "summer" fix verbally, handed a disclaimer in writing, and left with a system that quit before the next morning. To make it worse, no one had the courtesy to call me and let me know the outcome of the conversation with their technician. Having managed large operations for years, I know there's a right way and a wrong way to do business: set honest expectations, stand behind what your technician promises, and communicate directly. None of that happened here. My advice, get every promise in writing before you approve any work, or better yet, call someone else.