Worst nightmare, i had them look at my pool since the beginning of this year after the pump started to sound weird and the suction was a lot less, they came in and changed the handle valve (280$ out of pocket ) and told me that should fix the problem, IT DIDN'T because the pump has nothing to do with the valve! Then the quarantine thing happened and i called them again probably 2 months ago (through my warranty, i would have never ever call them again if it wasn't the company my warranty is contracted with) they came in and again they did not look at the pump and they replaced some pipe. And again, the pump was still not working properly, i hired another company out of pocket to check the pump and they found multiple leaks which this company did not acknowledge, its a long depressing story and visits which i'll spare you guys. This company kept going around the problem draining my warranty limit and now the warranty wont cover me since they paid all my limit on everything other than the problem. And clear pool Solutions tried to blame everything on "lack of maintenance" they don't realize that in order to clean my pool i need WORKING EQUIPMENTS! They have the guts to tell me to clear my pool in order for them to come back which i don't get since i want them for fix the pump so i can do a green treatment (I already paid for 4 green treatments and it would turn green again because i have a non functioning pump !) and now the pump is not working because of a major air leak which i think it came from all the pipe reconstructions they did. And they also tend to get super defensive when someone points out a problem with their service and wont let you finish you're sentence and talk over you on the phone. Thanks for leaving me in a horrible position. Update.. since this company was convinced that i had an underground leak (after they said bubbles are normal in water!) i paid 400$ for a leak detection company and they tracked the leak to the PUMP LID. It had a crack over the rubber part and this 1 min fix took this company weeks and they didn't catch it. Replying to whoever replied to my review. Yeah I mentioned the pool keeps getting green since i had no functioning pump since you guys took months "trying to fix it" . and i did treat it 4 times until my maintenance company said that they won't come back unless i fix the pump. You did not state the unknown! Plus since you have so much time reading each person's reviews you should do a staff training then to use that free time. And let me tell you, i don't usually post reviews unless i have a horrible experience with a company and i want people to know about it, thats why i have bad reviews mostly. and yes i took my anger for you and posted a bad review on the warranty page blaming them for contracting with you, they did try to help (by paying you over my limit) but they didn't know that they weren't helping by sending your company, they did send another company (a one who actually fixed my problem without knowing I already had a leak detection company at my house the same morning ) and they know the whole situation now. Nothing changes that your company missed a crack and a leak. The pool is blue and maintained now and its been for a month or so. so you can't blame your staff's lack of attention on my "green pool". read more

We just bought our first home and needed some help with the pool. We couldn't get the timer, vacuum, or water leveler to work consistently. My father-in-law started trinkering with everything, even drained the pool 6 inches or so and just made matters worse, so I needed a professional stat! Josh came over this morning and was amazing! He was very patient (which is very hard to be with my FIL and his constant questioning). He was also very thorough which you don't see often these days. He took the time to go through the whole system with me, and taught me everything I needed to know being a first time pool owner. He went above and beyond expectations and even recommended the best products I would need to keep the pool in the great condition. We will be using this company for any issues in the future. They are knowledgeable, professional, and great prices. read more

Why do jacuzzis break in the middle of jacuzzi season? Grr. Ours broke and we love chilly nights in the jacuzzi so we called Clear Pool Solutions right away to fix the problem. They were super friendly and we didn't even have to be home when they arrived. They examined our pool and jacuzzi and discovered that our jacuzzi motor was broken, so they took it with them to fix. 2 days later it was fixed and they came back and installed it. The entire process was seamless and it was so nice that I didn't have to move my schedule around to be home to get the job done. We will definitely use them in the future for all our pool and jacuzzi needs! read more

Clear Pool Solutions came out after my home warranty company had set me up with another that was absolutely not willing to schedule and appointment within a four hour window with over a weeks in advance! Called Clear Pools and they were caring, responsive, and eager to assist a customer! "old time service" not found much any more! Service gentleman came out right away and on time as scheduled, got authorization from the home warranty company and fixed the problem to perfection! Very Awesome Service from Phone Receptionist to Technician............ Thank You Clear Pool Solutions, you guys Rock!! read more

When our pool equipment lost power, our home warranty company gave me the choice of using an electrician or pool company to come out & diagnose the problem. I decided to go with a pool company & they sent out Clear Pool Solutions. In just a couple minutes after Josh arrived, he not only found the problem (which happened to be electrical) but also had our pool up and running again. What a relief to work with a company that is so professional, prompt and RELIABLE! Josh was excellent & explained everything perfectly.. We will definitely be using them again for all our future service calls! read more

Easily the worst pool company that I have ever hired. Their technician was extremely lazy. I paid for the service call and he didn't service my pump. He didn't knock on my door or ring my doorbell when he got to my house. I just happened to see him sitting in his truck in front of my house, so I don't even know if he ever went and looked at the pump. OneGaurd home warranty uses them, so if you make a service request then tell OneGaurd to send a different company. read more

These guys are very professional, responsive and trust worthy. They have a system of communication with the customer that keeps you up to date on the maintenance your pool receives, the issues that should be monitored and the repairs that are needed. Any repairs that are done are done at a fair price with efficiency and in a timely manner. I have complete confidence in their work and honesty. read more

I have used Clear Pool Solutions several times and continue to experience excellent service, workmanship and reasonable prices. The most recent 2023-08-01, the replaced an old white pool light and with a current Multi Color LED light that has 14 colors and 3 flash (changing pattern) programs! It's SO cool!!! They are a customer pleasing company. I highly recommend them. John Harasimo Plano Tx read more

Clear Pool Solutions is a top-notch company that resolves all issues. Their communication and ability to fix issues is like no other. I would recommend them to any one looking for any type of pool services. They are all extremely professional, down to earth and personable. Even if you're happy with your current Company I highly recommend you switching to Clear Pool Solutions!! read more

I had such a great experience with them today. I had a newer employee come out and quote me on cleaning my filters. After further inspection from a more experienced employee, he recommended that I replace them based on overall expense and longevity. I followed his directions and since then my pool has been spectacular!!!! Thanks so much Chris! You are the BEST!! read more

bought a pool pump three years ago, and the pump casing started to leak, called and spoke to Amelia who is great, she immedicably pulled up or records and was able to help us get Hayward out to get the problem fixed. Clear Pool Solutions was able to help us out and have done previous work on our pool equipment and have done a great job, HIGHLY RECOMEND THEM!!!! read more

Seth and entire team at Clear Pool provided great service by installing a new pump for our pool and made a great experience. We have had a long partnership with them which has always been amazing whenever we have any issues with the pool. The diagnosis and pricing are very fair. Amelia has been always very helpful providing front end customer service. read more

Clear Pool Solutions came out as promised, reviewed and diagnosed the problem, made AND kept an appointment to return and correct the problem!!!! They DID have the SOLUTION !!! Great service and very professional.......will I use them again??? 100% for sure....... read more

Seth and team responded quickly and came out within a few days to do the repair. Technician was on time, helpful and informative. Pricing was fair and I would use Clear Pool Solutions again - thank you for the great service. read more

Have been with Clear Pools for about 5 years. Great service and they work with my pool warranty company. Only had a little communication problem with their pool tech people and Seth at the office fixed that so not complaints. read more

Derek C and the office staff were fantastic to deal with. Scheduling was easy and fast. Derek was knowledgeable and thorough and made sure I was completely satisfied. He took the time to answer several of my questions. read more

Seth and Company have taken care of our pool for 5 years now and installed our heater and automated Omnilogic controls He has done a great job We wouldn't think of using another pool service for our pool needs. read more

Excellent Service indeed. Your men came out, service call from One Guard, our homeowners warranty, they cleaned my pool, added some chemical's, diagnosed the issue with the pop ups, awesome service. Thank you! read more

A very polite and pleasant person named Derek arrived at my house exactly on time. He then proceeded to fix what we asked him to fix with a minimum of fuss and very quickly. Our pool is clean again. read more