After contacting corporate in Austin, they understood perfectly why you cannot send fajitas with no tortillas. They did send a gift discount, which I appreciate. Never heard from the restaurant here in Lubbock. Think they need to review management. read more

Chuy's has great food. It is delivered to your table hot, so watch that first bite. We visited the restaurant during Covid with no issues! The salsa is amazing! read more

Went in for lunch yesterday with my mother. We had Marcy as our server. She was great! From suggestions to asking all the right questions. She checked on us in a timely manner and had the sweetest smile and personality. The food was cooked perfectly. You can't go wrong with the flautas. Thank you to the entire staff for a great experience. You knocked it out!! read more

If you're looking for an above average Tex-Mex chain, Chuys is a great choice. I like their chicken fajitas and the guacamole tacos. The creamy jalapeño ranch dip goes perfectly with their chips. Generally I really love the Tres Leches cake, although a couple of times it was too dry. My favorite thing at Chuys are the margaritas. Many options and all are delicious. read more

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We normally always have a great experience at this place. Awesome food, great service, and wait staff is always great. Though, this last visit was out of the ordinary for them! My friend and I came in and ordered the burrito (which is a favorite) and enchiladas. They originally came out with two burritos, which would've been eaten, though that's not what I ordered. Not sure what the issue was but they exclaimed it'd be out shortly. We waited a good chunk of time for my meal, though it was taken off the ticket and they were fresh!! Any who... this is normally one of my favorite places, and we will continue to go, we all make mistakes. read more

Tuesdays are my new favorite day. The special tonight was chicken and spinach enchiladas, and they were the bomb. The staff was dealing with a HUGE party of like 23 college students (all requested separate checks- poor waiters!), and we still had the best service. Our waitress tonight was Brie, and she was super cool. She gave helpful recommendations, kept our drinks full, and answered all of our questions. My favorite thing about Chuy's is honestly the consistency of the food and service. I have never had a bad experience, and I will keep coming back! Thanks Chuy's for an awesome Tuesday night! You did not disappoint! Also, if you've never been here, order some queso! It's the best! read more

Just had lunch today, so good Chili Relleno is back. Adam was our server and he is definitely 5 star service. Everything he did exceeded expectations on all levels. The chips and salsas are delicious, loved the experience! read more

Went back in today and had Maria as a server. She was great and really took care of us. Michel Adam was so good and fajitas came out so fast. We also took advantage of their free queso bar. Still my favorite place in Lubbock read more

My boyfriend and I are regulars at this location and we usually always have a good experience. We just went and I had to write a review for our last server. Scott at this location is so kind, considerate, and definitely made the experience. All the servers are mostly good but he deserves a raise for sure!! read more

Basically just look at my review from two years ago. Ate same things. All great. Also had queso. Chip and Queso very good! Great service. Place clean, but skimpy on napkins. Prices reasonable for quantity. Even the most mild sauces are a little spicy. That doesn't bother a lot of people, but it may some. The salsa is too spicy for me, hence the choice of queso. read more

2nd time here in week - Excellent service, fast, great food. Accommodating for kids, fun music, Even better than the original ones in Austin! read more

First off, be sure to ask for the Creamy Jalapeno Sauce with your chips. Its not too hot and tastes great. It's on the menu, but I think most people never know that it is an option. I saw a Beef Fajita Salad being delivered before I ordered and that thing looked amazing... the shell was as big as my face and there was a lot of meat on it. I had my heart set on the Chuy's Special and I was happy with the decision. The Chuy's Special is 'an authentic New Mexican recipe. Homemade blue corn tortillas stacked with freshly-roasted, hand pulled chicken, cheese & tomatillo sauce.' This thing was good, the green chile sauce on top was a good addition because the chicken did not seem to have much favor (on its own). When you combined the corn tortilla, chicken, and sauce in a bite it went from a decent meal to a tasty treat. The service was attentive but unfortunately he had a very large table adjacent to us and so we had a wait a bit. The server did a good job balancing our little table with the needs of the big-top but asking for refills and napkins gets old. As you would expect from a new restaurant in Lubbock, the parking is pretty hectic. There are plenty of spaces but they fill fast. I would definitely suggest just grabbing a spot just off the loop and walk the parking lot to the restaurant. You'll save eight minutes of trolling for a spot and in margarita time, that's huge! read more

Ate there for the first time a couple days ago and was very pleasantly surprised. We will definitely be going back. The place was pretty crowded and fairly long wait for table, but that's to be expected when you show up on the weekend with a group of 8 and you didn't call ahead of time. Once we were seated, however, service was very prompt, mostly accurate, and very attentive and apologetic when they recognized they'd made the minor mistake of serving an entree with an item someone in our group hadn't wanted. The chips were warm and fresh and refilled frequently, as well as our drinks and our salsa, which had a lot of flavor and was really fresh. Plenty of good quality food and not too overpriced, although a couple of us thought the chicken in the enchiladas was a little bland and overcooked/rubbery, but nothing drastic. Hopefully they'll get all of the kinks worked out by the time we go back! It's sad when one of our new favorite restaurants in Lubbock is a chain restaurant, but that's just the way it is sometimes... :) read more

This Chuy's is not up to speed with others in the chain. Service stinks. You have to ask for everything, refills, chips, salsa and the appetizer came out with our meal. I asked to have the appetizer removed from the bill and the waiter copped an attitude. The food is good but should you have to wait 30-60 minutes and have lousy service? read more

Chuy's always has great food. And seems to have great wait staff. I was asked for dinner with my long time friend in Lubbock. This location is surrounded by other restaurants. It was also very busy. Unfortunately that is not excuse for not taking care of your customers. 1) not enough silverware after food arrived 2) not all food arrived and had to be asked for 3) took 45 min for food to arrive we literally ate 2 baskets of chips and drank 2 glasses of water waiting on our food. Food was good and waiter was apologetic but still. read more

One of the top restaurants we visit in Lubbock. Similar to most Chuy's it has a great vibe, and the food was good. I'll continue coming here. I get the "chicken stuffed sopapilla." Delicious. They don't have it on the menu, but I seriously recommend. They have it with beef or fajita meat, as well. It was rice and beans inside it. Again, soooo good. read more

Happy hour and Chuy's specialities are some of my favorites! You know what to expect every time from this eclectic Mexican chain. Chuy's has an awesome happy hour, and I think everyone knows it. M-F, 4-7pm, they'll do a queso bar with chips, salsa, queso, beans, and meat for free, plus a lot of their drinks are discounted. I know happy hour definitely entices me to get a drink and come back regularly, but also means I'll split something. I wouldn't recommend trying to bring in a big party during happy hour, especially on Friday, because you may not get seated in enough time to take advantage of the queso party. Favorite dishes include the Fajita Beef Big-As-Yo-Face burrito with Boom Boom sauce, the Tortilla soup, and anything during the Hatch Green Chile Fest (every fall). Your server will probably have a delicious combo that you could add to anything, too! For example, add a fried egg on your next enchilada for a truly divine TexMex creation. Service at this location is hit or miss, as most waiters and waitresses seem rushed when bringing things, checking on the table, etc. Overall it's pretty average service - nothing too exceptional! read more

I haven't eaten here in about 10 yrs and now I know why . What kind of food is this even ??? It's so terrible great service, good drinks but dam the food is the worst! You can't even classify this as Mexican food ! Let's just call it Chuy ! read more

What can I say?? Have you ever had bad food at chuys? We ate at this chuys location tonight for dinner while in Lubbock. I had a pulled chicken burrito topped with queso and a side of rice and it was so delicious! Normally when I come it is so easy to get the appetizer plate but this time I tried something different and I did not regret it. The restaurant was clean and the service was as fast as it could possibly be for a Saturday night. read more

Chuy's - Tex-Mex Near Me - Lubbock, Texas

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I love Chuy's, and I'm usually not one to write negative reviews. I came in today during a dinner rush. My server, Ashton, was unfriendly, demanding, and charged us wrong for our drinks. I don't appreciate that kind of treatment or service. On the upside, the food was good! read more

We set in bar during happy hour. We saw our server, maybe, 4 times. Service was poor, food was mediocre. And to top it off we watched the bartender put his hands on the straws like it was a hand rest. I posted a picture of it on here. read more

Chuy's - Bartender kept putting his hands on the straws. This may be one of the grossest things I've seen in a restaurant. - Tex-Mex Near Me - Lubbock, Texas

Even though we were there at happy hour there is no excuse. The tortilla's were so dry they cracked and fell apart while making fajita roll up . The fajita's made it to the table before my first drink made it. Several times drinks and condiments were forgotten and we had to ask twice . We have visited several Chuy's - Austin , Dallas, Houston , Lubbock. During happy hour I don't get why they cannot keep the chip bar stocked. It never fails they run out of something then the staff literally stand there and argue who will restock . read more

Great Place to hangout and eat. Food is good. Real comfortable environment. They have really funny t-shirts. We always try to buy on every time we visit. read more

Chuy's - Drinks on the Patio! - Tex-Mex Near Me - Lubbock, Texas

Dining in is great, however I have had nothing but problems ordering curbside to go. Staff never answers phone calls and after transferring me 3 times I finally got someone to answer but they did not tell me an estimated time or get my name. Also When picking up meal it took over 15 minutes to be brought out to me. All I ordered was 3 crispy tacos. read more

Decent queso. Bad service. Bad food. Enough said. I will not be returning to this place.

I went here for the first time this past weekend and I was obsessed with everything I got. I got the Saturday special which was green chile avocado enchiladas & also the drink special that night- a blackberry margarita. It was all so delicious I will be returning. Make sure to get some jalapeño ranch to go with your chips because it is addicting. read more

Chuy's - Green chile avocado enchiladas with a blackberry margarita! - Tex-Mex Near Me - Lubbock, Texas

Love this restaurant. As a vegetarian, sometimes I struggle to find options that I truly enjoy, but our waitress recommended the Vegetarian Combo to me and it was fantastic. I am actually hoping to go back and order it again before I leave Texas in a few days. Their cocktails are delicious and it seems as though their menu is consistent. My boyfriend ordered a combo as well (his had meat) and he thoroughly enjoyed it. The portions were large which was perfect for leftovers. Cannot wait to go back! read more

The food was good, but the chips and salsa were my favorite part! The service was good, we had a big group and it was post football game so they honestly did really well and we didn't wait long at all! read more

Stopped in for early Sunday lunch (11:45am) with wife & kid. Seated without a wait. First timers here. Good service. Very fresh chips & salsa - mix it with the free creamy jalaleno sauce for a unique taste. Food out hot & quick. Tasty & on the spicey side. Good value - we'll try it again. Chicka Chicka Boom is spicey; Cheese enchilda was good. read more

Everything about our experience was good. I highly recommend the fajitas. Decent food prices expensive drink menu

I always have a good time when I come to chuy's, and today's visit was no different. Zoey did an incredible job catering to our needs and putting up with our bullshit! read more

I came here for the vegan options and was not disappointed. I got to enjoy the chips, guac, salsa, beans, rice and delicious veggie enchiladas (order without cheese). The enchiladas tasted just like the ones my Latina friend's mom makes. Everything was deliciously authentic and fresh. Our server, Buddy, was delightful. The setting was cute, colorful, and gave off vintage diner vibes. Fantastic experience read more

Great casual dining place for friends and family. We always go for a early dinner, and can't help but to take home some more creamy jalapeño. read more

Ehhh food is okay. Ranch dip and chips are the reason I keep going. Service is okay but not amazing.

The takeout service is amazing! Highly recommend. Food is still good and I think we got more for our buck. Defining leftovers tomorrow!

This place is honestly sooooo good unlimited chips and dip the waitress was super nice even though it was a group of 15

Tbh I wasn't feeling chuys at all really. didn't find anything on the menu at first.. but Bobby seriously made everything amazing, he is the most amazing waiter I have ever met... wow. I cannot give this guy enough praise. he kept our table so full of chips and salsa, he gave me the best recommendations on the menu. this guy is incredible. read more

Can't wait to try the Boom-Boom sauce on the blue corn enchilada and a cheese relleno. Nice that they offer Hatch chilis on most things!! Love the fresco salsa & the creamy jalapeño sauce; great chips!!! Would love them to open one in Amarillo, pls!!! read more

The creamy jalapeno dip is reason enough to eat here. Its amazing. Great enchiladas, and chips. My only complaint is the noise level. Staff is very attentive and friendly. Would recommend giving it a try. read more

Horrible customer service. I can't even describe if the food was good because I couldn't order. Apparently there's only ONE person taking to go orders at this place and after waiting 10 minutes I gave up. Don't bother asking the person answering the phones if someone else can take an order she transfers you before you can even ask. It's a good thing there's plenty of other restaurants close to this place. I just moved on and found dinner elsewhere. read more