Been coming here since I was a child... very disappointed... I don't even know where to begin... first of all I was given a gift card and they no longer accept them. I asked what I could do & the cashier didn't know how to respond. I asked for the number to corporate & they didn't give it to me. Instead they called the supervisor & she decided to give me a refund. Not friendly! It is filthy! The floor is sticky around the fountain drinks! The straw dispenser is broken and you have to reach in to grab a straw! Germ central! All the tables are dirty & I had to ask 3 times for them to refill the Cherry Pepsi!! I don't think I'll ever come back to this location! read more

Chuck E. Cheese - Be careful when you are eating salad! - Pizza Near Me - Norwalk, California

Waited 20 minutes to just get in because of food line was too long. "Fire Hazard". They need training on how to move the line around to accommodate and also training on cashiers! As there is 2 cashier stations but only had one cashier. After getting in, waited another 40 minutes to order something. Food came in moderate timing. They upgraded there coin system with play cards so that was pretty cool. The floors and place was clean but a lot of empty dirty tables... read more

Haven't been here since I was a kid but during these times they are walking distance from me and provide shockingly delicious wings! Highly recommend their pizza and wings for $10 great deal and good quality food! read more

If you have no reason being here then don't come! Food is over priced. Service bad! It's Chuck E. Cheese, don't expect much! read more

Heard on the News that animatronics were going to be removed from all Chuck E. Cheese's soon and only one location would have them. My daughter has never seen them before and has been asking to see them. For her 6th birthday we wanted to surprise her. We booked at La mirada and realized they have already removed them from that location, was told that Norwalk might still have it. Called the Norwalk location and a very irritated/angry woman picked up the phone. I asked her "Do you guys still have the animatronics available for entertainment?" She didn't sound to sure like she knew what I was talking about she then said "yes" I asked "Do you know for how long you will have them?" She was so annoyed and said "no!" I then asked who I was speaking to because she was just so rude. She said her name was ERICA I asked are you ok you seem upset. She said "well your asking me questions I don't know anything about" I was shocked that a Chuck E. Cheese employee was upset/annoyed that someone was calling to ask questions about Chuck E. Cheese (mind blowing). I said well it was on the news and I just wanted to catch them before they were gone. She said "call corporate that's a question for them". I cannot believe that was the service I got for calling and asking a question about the facility she is working in. If she doesn't like her job she should quit, someone clearly pissed in Ms Erica's cheerios. To better Days Ms Erica (if that's even your real name) sorry I called on a bad day hope you find happiness soon you're a real Cunt. read more

5pm on a Saturday is the worst mistake you can make!!! Took us about 15-20 minutes to get in the place because of the amount of parties going on. They another 20 minutes to order. Once I place my order they tell me it's going to be 45 minutes!!! Whatever!!!! I'm already here!! I get the play card and the kids run off to have fun. 45 minutes later I gather both of them up and we head to our table. We wait 15 additional minutes and no food still. I eventually hear over the intercom that they cannot locate #60... That's me!!! The number on the stand on the table like always so I walk up and point at the table and let them know where #60 is! The server shows up with a cinnamon cookie only!!! I ordered a medium pizza as well! I let him know and he leaves to check on it and them returns to check my receipt because he only shows a cookie for #60!!! My kids are fussy now because they're hungry!!! 30 minutes later the pizza arrives!!! Thanks Chucks!!!! read more

Chuck E. Cheese - Pizza Near Me - Norwalk, California

My visit was yesterday. A Wednesday afternoon. Not busy at all. I had a coupon for a large pizza, soda and playpoints for 31.99 I also ordered salad and a bottle water. They also have a promo, buy $20 in play points and get $20 playpoints free. When the cashier gives Me the total its $85. I ask her to repeat my order because that amount did not sound right. She got annoyed but noticed She hadn't given me the discount for the $20 play points. I showed her my other coupon for 100 free tickets for the birthday boy. She said oh just show it to the person at prize counter. She handed me the cups and I asked for the water bottle. She said she'd bring it to my table. Took us a few minutes to find a table because most were dirty and no one had bothered to wipe them down. She never came with the water bottle. When our pizza arrived 30 minutes later, we had to ask that person for the water. The large pizza was more like the size of a medium. Oh and salad bar was the worst I've ever seen. Most of the choices empty. Whatever was full had spill over from other foods. It was seriously gross! The ranch dressing tasted expired. By the way at the ticket counter, I showed the girl the coupon for the 100 tickets and she says I'm supposed to show the cashier and I told her I did but the cashier told me to show her. So she says she'd make an exception this time. What exception??? It wasn't my idea, the cashier said to do that!! Terrible service, terrible food! read more

Went to Chuck E. Cheese today , woke up my kids early to beat the traffic left then with empty stomach so we can eat then play . We were waiting outside for almost hour in the hot ass sun for it to open . Employees were outside waiting saying the manager didn't wake up , how unprofessional is that ???? The worst Chuck E. Cheese I ever been too. Didn't even get to eat , wasted my time!!!! read more

Had a bad experience with food being delayed 1 hour when there was rarely any customer because it's early 12 PM. When spoken to manager Shoni she was very helpful to get our food order and made it all better read more

Chuck E. Cheese - Pizza Near Me - Norwalk, California

Open during this vivid-19 pandemic. Great $5 menu to select from. This location still has the animatronics set up read more

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Just amazing food is great lots of fun could stay forever if I could love the service and it really keeps it word when it says a where a kid can be a kid so much fun recommend read more

This is my go to Chuck E. Cheese, I never have any issues here. Staff is accommodating and respectful, I don't think I ever came to the Norwalk location and left disappointed. Keep up the good work, your customer service does not go un-noticed! read more

This was a great experience. Came early around noon. Everything was clean and working. Young man working the counter was friendly and very helpful. Food is a little pricey but I was surprised it was good. read more

Charles is a good hostess. Even on a Thursday it was busy and he attended to our sons 2nd birthday and made it special! really recommend coming to this Chuck E. Cheese! read more

The real reason I came on here was to give tremendous amount of credit and applauses to jason. Jason was such a great guy. When I needed him he was right there to help. This guy is like no other he always walks around with a smile on his face and it's just wonderful to see the young generation happy. He does his job outstanding. I have a grandkid who worked at a Chuck E. Cheese location and she said Jason did more than just his job. He made the atmosphere feel like we were at our second home, he would constantly talk to us and check if everything is alright. He made us feel welcomed and we really appreciate that. We saw this guy probably work all the spots. He was at the front giving the stamps, he was cleaning tables, sweeping the floor, cleaning the booths, doing the gift center, fixing a ton of games but the best part is when he put on Chuck E. THIS MAN DESERVES A RAISE!!! I have never seen any Chuck e interact with the kids and with the adults as he was. He was playing games with the kids taking photos giving the kids some candy and paying for kids games. This is the best Chuck e I have ever seen. When he came out of the dress room you can easily tell he was Chuck e his hair was all messed up but because he did such a great job. My 8 year old loved it and so did my other grand kids they have been asking to come back because they want to talk to Chuck e This mane is awesome thanks jason read more

This chuck E cheese's is the worst I've been to. It's dirty with scrap wires on some of the tables. The managers don't have name tags on. When doing the Chuck E dance one of the workers keeps rolling her eyes like she was annoyed by the kids. When ordering the food I had to tell the manager 4 times what I wanted due to her not paying attention, my order still came out wrong and took 45 min to get to me. Everyone working at this location should not be working here. It's for kids to have fun and the workers kill the mood. You can't even find a worker do to them being in the back doing god knows what !!! Never coming here again!!! Oh and on top of everything the restrooms are a disaster! read more

worst chuck E cheese in the the history of EVER. All the employees seem overworked or just lazy. And they have attitudes as if they don't even care. 40-60 minute wait for my food to arrive and it wasn't even worth the wait. That's not even the worst of it. This place is nasty and dirty. There were kids playing in the croutons. Instead of the employees replacing the product with clean containers they just added more food on top of the old food. The utensils for the salad bar were laying all over the counter. Food was mixed in with other food. No one bothered to clean the mess. The drink station was wet with spilled drinks and straws every where. There was trash all over the floor and piled up on top of the trash can. I'm mad that I even wasted money here. But I know one thing for sure is you couldn't pay me to ever return here again. If I wasn't there for a birthday party I woulda left sooner than I did. read more

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Honestly if it was up to me I'd give it a 2 and a half stars, the food takes too long usually around 40-60 min long, the service sucks they only have one person usually on the register and in charge of the games and salad bar. This has been out of multiple visits. The salad bar is never fresh and rarely refilled. The only reason I gave this location 3 stars is because out of all the locations I've visited this location has the best and most games. read more

The worst Chuck E. Cheese's I've been too by far. If I could rate this place 1-10 I would still want to pick zero wish I could put no stars. Shani the GM was very rude. I could tell that she didn't want to help me with my order. When I ask her to repeat the order so I know what I was paying for she was very quiet about it and rolling her eyes. Very rude. Salad bar wasn't good. We order around 11 am n that bar looked like it wasn't refreshed or cleaned. The restrooms weren't nice missing n broken soap dispenser no mirrors. Restrooms are next to the salad bar n the party area for birthdays. If you needed help from anyone you wouldn't get it right away. I don't really write reviews but this is a bad experience for me n my friends n family. So hopefully this helps you before you walk into this place. read more

7 out of 10 tables were dirty in the section we sat in. Walking in all you seen were dirty tables .. read more

Chuck E. Cheese - Dirty tables - Pizza Near Me - Norwalk, California

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My cousins and I went here yesterday because we were feeling nostalgic, so what if we're all in our twenties? Don't be judging, haters! This is easily the GHETTOEST Chuck E. Cheese that I have set foot in. The salad bar was small, wilting, and sad-looking, so we opted for a large pizza. We made the right choice, the pizza was as gooey, cheesy, and crispy as I remembered. Except this time, I patted down the slices with napkins and reality set in. The oil stains closely resembled ink blot tests, which was kind of amusing, but disgusting. I guess it's too be expected, Chuck E. Cheese is not the leader in health foods. On to the games! We were going for 1000 tickets (Angry Birds plushie), but soon realized that our goal would be unattainable. Our sad performances at skee-ball and basketball only resulted in four tickets, at the most. We wasted many of our tokens on the "Price is Right" game, once we saw a kid gaining hundreds of tickets from it. But we didn't have as much luck. Chuck E. Cheese is a casino for kids! Why haven't I realized that before! With our (pathetic) combined total of 333 tickets, we went to the prize table and were placated by a nerf shooter each. Definitely not worth our money. Our attempts to relive our childhoods came up a little short, but in the end, we still had fun! read more

Chuck E. Cheese's, where a kid can be a kid and where an adult can profusely hog the arcades. Not too long ago, my girlfriend's cousin was having her birthday party here so I was invited and although I am 23 years of age, I was entertained nonetheless. I have not been to a Chucks since my early childhood and immediately after stepping in the vicinity, my precious childhood memories were solidified. Memories of my parents bringing my younger brother and I to consume top-notch pizza and afterwards enjoying the pastime that was Turtles in Time. Need a kid ask for anymore? Maybe a super cool Stretch Armstrong! As I was saying, it was fun for an 8th year old but the party room of the restaurant is the epitome of "cheesy" no pun indented. I thought they would have evolved with the times but they continue to implant their ghastly productions of lame 70's music as parodied in many shows and films. If you can withstand the torture of those songs then you'll be able to enjoy the food which normally consists of pizza and wings and a salad bar. It's not much of a variety but what do you expect from a children's restaurant? I also want to inform you that every arcade machine is now 25 cents to play and with a deal like that, I don't see why you shouldn't bring the wee ones to this fine establishment. Another note is if you have smart-ass kids, make sure they bring their report cards so they can receive free tokens. read more

Ahhhh nothing but fond memories of my childhood... Been comin here ever since the place opened in the early 90s. I came here at least twice a month and used all my allowance on tokens and cotton candy. I knew where to get all the free tokens, at the bottom of the ball pit, inside shoes by the ball pit, inside coin return slots, underneath machines, etc. I was always hustlin, even at the age of 6. I once broke open the clown game and starting taking the tokens and tickets. In the process, another kid saw me and his greedy ass grabbed my hair and pulled it back and tried to steal my bounty. I screamed and fought him and managed to kick him in the stomach and come away from the scene of the crime with at least half of the clown game's goods. I presented my brick of tickets at the counter and got two barbie dolls. Yeah, boy you dont know about ME. read more

i like the pizza very good yummy yummy yummy yummy yay yay i loved pizza until here. i am obsessed now yum

This place harassed me. I had a tough time trying to just be a kid. Wow, first of all they wouldn't let me in because I wasn't accompanied with a child nor was I apart of any birthday party. Then, after I snuck in when the hostess wasn't looking, they looked at me all weird when I tried to order one of their delicious pizza's to go! The nerve. But after I got $100 worth of tokens, everything mellowed out. That was until one of the staff accused me of creating some sort of "token trail' to lure kids near my table. I had a hole in my pocket and the coins fell out one by one! Anywho, the band is great, albeit a little mechanical. (That's a joke.) Will I ever go back? Hell no! Mostly for legal reasons. I figure I just stick to my usual hang outs; parks, playgrounds, and slowing tailgating ice cream trucks. Ah, the life of toys r us researcher is a lonely island! read more

This was Chuck E Cheese wasn't as full as others. Aileen helped me choose an order than was more convincing and cheap! She did not rush me at all. Honestly, one of the best employers here goes to her, she was not moody or with a face as other cashiers. The other employees were helpful as well. I think any place makes a great experience because of the energy and thanks to them, it was a good time! read more

One star and only one star. 35 minutes in line one cashier. Ordered food at 4:58 it is now 6:03 and no pizza. What are they do8ng? Milking cows to make the cheese? Only came here because Granddaughter begs us to play games and see chuckie. Not worth it! read more

Took the wifey's four year old cousin here on Monday. The look of sensory overload on his face was awesome. The kid doesn't really eat much pizza, but when we threatened to not let him play until he ate his food, then he chowed down. The pizza is ok for a place that focuses on kids. The crust is cripsy and they make it pretty quick. My wife found a coupon online that got us a large pizza, 4 drinks and 40 tokens for 19$. That was a great deal that covered two hours of fun for the kid. For those that don't know, Chuck E Cheese is a pizza place for kids with lots of games. This isn't your typical arcade and pizza place. The games are clearly aimed at little kids, not teenagers. And they even have a kid size hamster tunnel system inside for the kids to crawl in. Most of the games give out tickets that the kids can exchange for cheap toys. And they make it pretty easy for the kids to get tickets. They also have a system of stamping kid's hinds with invisible ink and stamping the adult too so you have to have matching numbers when you try to take kids out of there. You can't bee too careful with the predators out there. (but they didn't check our stamp when we left, that is not a good system.) So the wife's cousin was total shell shocked when he was there, and totally afraid of the guy in the Chuck E Cheese costume, but when he got home, he couldn't stop talking about it. So it was a fun day for him. We probably will be taking him back. Be fore-warned though, all those little kids can make the place really loud! read more

Over the years I think I've been to every Chuck E Cheese in Southern California:) Many Birthdays have been celebrated and lots of trips just for fun. The Torrance location was our local and closest, Now it's Norwalk off Firestone. We had stop our chuckle e Cheese visits after my son turned 9 that was 2 years ago he thought he had outgrown the place, I think it was the location we had frequent that was the Cerritos across from the mall , On a few visits our orders was forgotten I had to ask n ask & the games weren't updated and way to crowed it made us Forget and not want to visit the restaurant chain, Sad I really liked the pizza with the salad bar. Very Happy to find the Norwalk location and it will be our Chuck E Cheese to go to from now on , Having our baby Ryan who just turned 2 and celebrating his birthday here, He now says Chuck E Cheese please all day since his birthday .. LOVE THE SERVICE ,THE FOOD pizza so so good and the salad bar .. THE PLACE is BIG , CLEAN rides are Newer and 3 Big rooms for the games is a plus everyone was super friendly and a BIG PLUS was CHUCK E DANCE I even wanted to jump in and dance ... We will definitely be back .. I'm sure it will be weekly or 2x a month :) read more

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Worst ever. Just don't get why they don't have more workers here on the weekend. Trash bins maxed out, one person at the register and 1 1/2 hour wait for an order of wings. Won't make a difference, people don't come here for the service or food. Next time I will be sneaking in a hot dog for my kid! read more

This place is....a little bit of fun and a little bit of hell, all at the same time. But besides that, this particular cheese-ery is pretty cool. All of the staff were amazing, including the Chuck himself (pretty cool dance moves my friend). The pizza was pretty bomb, even when it was cold. They do have sales so come prepared, or be prepared to spend a lot of dough. Definitely recommend this place over all of the other rat traps, I mean, Chuck E. Cheese's. read more

Chuck e cheese on Norwalk what can we say not the best of experiences food quality good same taste as other location the only difference is the staff OMG had never ever took so long to one place an order, second instead of saying sorry for the wait we get "NEXT HOW CAN WE HELP YOU" Than the food takes for ever too come out. Think I'm exaggerating my sister in law order before us just wings n bread sticks, I got my order the other party woth us got the order n my sister in law nothing over 30 minutes for wings n bread ridiculous never again am i going to norwalk location. read more

Worst customer service ever! The employees must hate working there! They don't greet their guests, they walk away from customers mid ordering to go laugh and talk to each other. Even the supervisors or "managers" have no respect for their customers! read more

This place is ridiculous. We came in to eat and it was empty. We waited over an hour for a pizza and some wings when the building wasn't even full to begin with. My niece began crying from a stomach ache because of how long the wait is, (which by the way, they told us wasn't going to be long) . I went to speak with the manager to see if they could give me something to feed my niece because of the ridiculous wait and she just handed me tokens. She did this twice. This is ridiculous. Horrible place. read more

Always a good time with my nieces!!! Don't forget to look at their coupons page before you go. Also they have coupons in the newspapers. I blame this on extreme couponing. Well what do you expect from a Chuck E Cheese. Pizza is actually pretty good. Games for kids 3 to 18. Great times!!! read more

This was the most raggedy, broken down, dirtiest Chuck E. Cheese I have ever been to, and the worst part is the employees could not care less. We ordered pizza and they gave us an approx wait time of 45 min. An hour and a half later the pizza finally came. The small kid section has about 12 rides/games and 4 of them were out of service. Only 2 ticket counting machines worked, all the others had an error message, the ice cream machine was out of service, when Chuck E. came out to dance his nose literally fell off! He did not bump into anything, causing the nose to rip off, it straight up FELL off. He held it up against his head until the music was over. 3 of the skee ball machines were out of tickets. I took my daughter to the fourth one and after we played no tickets came out. I went to notify an employee and he told me someone would come help me. 10 min later nobody had come. I went back and told him and he said he would send someone right away. Another 5 min passed and nothing. I went back and notified him again and he just looked irritated. Keep in mind this was a Tuesday night and while it was not a ghost town, it was by no means busy. I gave up and decided to leave. At this point I did not want to wait for 1 of the 2 ticket counting machines. I put them in a bag to take elsewhere. I took my daughter to the restroom before leaving and immediately walked out because it was disgusting. Aside from that, the handicapped bathroom toilet was out of service. This place needs major maintenance and a manager that can manage their employees. Won't be coming back here. read more

Chuck E. Cheese - Pizza Near Me - Norwalk, California

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We have been to this Chuck E Cheese before. Usually many games are rides are out of service. Today was no different. In addition, the pizza had all ingredients in the middle leaving a large area of dry crust. Finally the seats were dirty at 11am when they opened and the ledge next to my booth up against the window was severely dirty. It takes no time to wipe it down every evening. That ledge is the perfect height for my son's little hands. I was really grossed out. See my pics. read more

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If I could give 0 stars I would but one was my only choice!!! My visit to this location was on Saturday January 6, 2018. So you all know all the kids start chasing Chuck E. Cheese mouse around when he come out to give kids tickets. All the kids were chasing him (not just mine). It just happen to be that just my sons luck he was in the front of the kid crowd. So me and my cousin were sitting when we saw the mouse (worker) corner my kid into a corner and was swinging his ticket sign at him. Then a worker comes out after and says you need to tell your kid to stop he hit Chuck E. Cheese on the head and now he needs stitches he cut his head open! Really???? I said first of all my son is 7yrs old Short he can't reach Chuck E. Cheese's head! Second of all stitches I said? Well bring him out I want to see my self! I really doubt stitches were is the ambulance did I miss them? Are you sure it was my son or is he just guessing when there was like 20 kids around? Make sure you are 100% sure before pointing your finger at my son. Now the way the mouse (worker)cornered my son was wrong threatening a 7yr old come on. Keep in mind by this time my Son was literally shaking and super scared crying. We talked to the manager's "assistant" because they said the manager was too busy making pizzas in the kitchen to talk! All the assistant said sorry the guys name is Angel!!! Wow really? No one Came out to apologize thats all We wanted! All I got to say avoid this place not kid friendly and has a very un professional staff! Corporate will sure be hearing from me ASAP!!! read more

OHH here update I went to Chinese taste food next door apparnetly there was fight inside Chucky cheese restaurant and spill over into the parking lot of Chinese taste food that owner of Chinese taste has call the 911 line and 10 police cruiser came to parking lot break up fight between Baby mama baby daddy girlfriend her family his family their cousin Total soap opera read more

I was here for three hours today. The whole time I was there the cashier was the only one working aside from another guy not working the cashier. The lines were long and there was a lot of employees there but no one helped the cashier. I don't come here often because of the lack of customer service and the attitude from the employees but when I do come here forcefully it's always a disappointment. I know it's only Chuck E. Cheese and i don't expect grade A service but this is below even the lowest standards. One of the worst Chuck E. Cheese's ever. It makes me sad to see so many employees and all of them chit chatting while the cashier was working as fast as she could to service the antsy long line awaiting. I rather drive further down not to come here. read more