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    Chipotle Mexican Grill

    1.9 (20 reviews)
    Closed 10:45 am - 11:00 pm
    Updated 2 months ago

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    Chicken Al Pastor Quesadilla with Sour Cream , Hot Salsa , & Corn
    Ashley H.

    you can tell when somebody didn't feel like coming to work. not only did I place my online order to get picked up at 9PM & i pull up to the window and I tell you my name is ashley and you're just starting to make my order at 9:07pm but when I said my name you barely acknowledged it you just walked away . i had a problem online when using my reward points to get chips & queso but it wouldn't process but it still took the points away. As i'm explaining it to miserable megan at the window she walked away AGAIN without saying anything just to grab someone else . whoever the backup lady is thank you i appreciate you for fixing my problem . now I know miserable megan was ready to go but WHYYYY you cut my quesadilla down the middle? who does that? gimme a triangle. if y'all don't feel like working today you should've called out!!

    Little heavy on the guacamole. Where's my salad with steak.  Lol
    Marc G.

    Pretty gross once again. Thank god it was on my company's tab. Looked like it had been sitting for a couple hours. Way to much guacamole and it was brown. Meat was suppose to be steak. No idea what it was. Might have been chicken, steak, or tofu. This chain has really gone down hill.

    My online order was not ready at the estimated time in the designated area. I had to wait in line (7 people in line) so I could retrieve my order that was in the drive thru area behind the counter. I wanted to sit and wait to see if they would bring it out but the place was a mess. The food was cold and I was early to pick up my food.

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    2 months ago

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    2 years ago

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    10 months ago

    Found a live bug running through a burrito bowl as soon as lid was removed. Took it back for refund. Will not return.

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    2 years ago

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    11 months ago

    I ordered a burrito and it taste spoiled spent $24 on it would not recommend, disgusting.

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    4 years ago

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    3 years ago

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    5 years ago

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    Jacob F.

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    2 years ago

    Chicken was tough, unflavored and tasted old. Service seemed like they weren't trained properly. Seems like a managerial issue.

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Didn't not get our order correct, over charged us, and rude customer service. Would not eat here again.

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    2 years ago

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    6 years ago

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    5 years ago

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    Jacob F.

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    2 years ago

    food was disgusting and very dry and chips were stale and unseasoned, chicken was very chewy

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    7 years ago

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    7 years ago

    For a new location they are doing great! The staff is friendly and the food was tasty.

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    7 years ago

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    X Crispy

    X Crispy

    3.9
    (16 reviews)
    3.9 mi

    Prompt and friendly service. Nice interior with plenty of tables and comfortable seating. They came…read moreout and gave me a sample of chicken over rice which was delicious. I opted for a smashburger and it tasted like a big mac and came with tons of crispy fries. Great value.

    Tucked into a strip plaza along Brewerton Road in Mattydale sits XCrispy, a new spot channeling the…read morespirit of NYC style bodegas and bringing something fresh to the Central New York food scene. The owners of XCrispy spent a year transforming a run-down former Pizza Hut from an eyesore into a nicely remodeled, open space, blending halal traditions with American comfort staples like smashburgers, chopped cheese, and chicken over rice. X Crispy is near my job, so I was excited to try them. I saw they had breakfast options, and they had a steak, egg and cheese sandwich, which oddly enough isn't offered in many places in CNY, so that was the first thing I tried. You're able to customize, so I got it on a roll with "mixed cheese" & their house sauce. I ordered online, and their online ordering option is easy to use and allows substitutions. It was ready as soon as I got there, which was around 10AM on a Saturday. It was delicious, still hot and fresh even though it was already ready when I got there. My only complaint was there wasn't enough house sauce on it for my taste, but it was still delicious, piled high with steak. My second time, my wife wanted to give it a try, and we got some dinner items. We ordered online again, a smash burger and one of their crispy chicken sandwiches. We asked for several things on the side, as we were taking it to go and had about a 35 minute drive with it. We got it home and unfortunately were disappointed. Both items were dry, the chicken sandwich almost seemed like it was frozen, and all items that were asked for on the side were simply removed and left out from our order. I didn't think we would return after that, but I just kept seeing good review after good review and thought...this has to have been an off day, or the food simply doesn't travel well. So I gave them another try over the weekend when I was craving a cheese burger and knew I had time to eat it there. I, again, ordered online and got the smash hit burger with fries, and left out tomato and lettuce as I'm not a fan on smash burgers. And they definitely redeemed themselves. Again, food was ready as soon as I got there, was fresh, the burger was moist, juicy, seasoned well, and not only did it have the sauce on it, I was also given extra on the sides, so I have to chalk the one time up to a bad day, and everyone's allowed that. I will continue to go back, but more than likely, only when I'm able to eat right there.

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    Seating
    Seating
    Three smash hit burgers with fries
    Three smash hit burgers with fries
    X Crispy

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    Shake Shack

    Shake Shack

    3.0
    (22 reviews)
    42.4 mi

    Pros: tasty food and fairly quick. I ordered the veggie shack (burger) which the cashier told me…read morewould take a few minutes. I assume it's because they make those to order compared to the beef and chicken items which were coming out super quick. The veggie shack was great though! I didn't get fries but heard they were good. Cons: the digital menu flips frequently making it tough to read through. There's also limited seating inside.

    I had a 4 hour drive up to Canada from Buffalo and remembered that they had upgraded rest stops…read moresince i had visited many years ago. They seem to show up every 20-30 miles so if you miss one, another will come pretty quickly at thruway speeds. In any event, I was ahead of schedule, around 1pm, and decided to stop for lunch and a bathroom break. The main choices were Chick fil A, which is usually quick, but not my first preference for many reasons, and Shake Shack. I almost bailed but saw that only about 2 people were waiting to order at SS and maybe 5 people standing waiting for food so I went up to the kiosk and it was actually pretty efficient and within a few minutes I had ordered. They have a screen telling you which orders are being worked on, and they also let you get a text message as well. Now I know Shake Shack says everything is cooked to order, but essentially its burgers and chicken sandwiches with Fries. That's basically what everyone orders foodwise for the most part. I was no exception. Then I sat down, and waited, and waited, and waited. 25 minutes since ordering, and nothing. The two guys who ordered in front of me were also frustrated, and one guy was trying to convince an employee manager to give him a refund. Now all the time I was ahead of schedule was gone, I was starving and annoyed. Finally I get a text message and walk up. They looked at me like I had two heads until I showed them the text. One guy goes and looks and acts like he had discovered gold and gives me a thumbs up. Is he kidding me? It's fast food and he still doesn't bring the bag over. Finally a very large person walks over, and carries four bags from one counter to the one we were standing in front of. I can see my name clearly on the bag, and even though he tried to stop me, I just pointed to my name and went off to eat. I probably should have just gone to my car and started driving to make up some of the time, but opened the bag and realized this wasn't some grand conspiracy to ruin my trip timing, but more just pure incompetence. Of course, my chicken sandwich which was supposed to come with bacon and avocado, had neither. But there was zero chance I was going back to these people and have me wait another 5-10 minutes. I just ate it very quickly, including the fries. They tasted good, but I honestly was not happy and have waited 3 days to write this. Food was okay. Service was awful. They are lucky to get 2 of 5 stars.

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    Shake Shack
    Single patty hamburger
    Single patty hamburger
    Shake Shack

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    Sonic Drive-In

    Sonic Drive-In

    1.6
    (110 reviews)
    2.7 mi
    $

    Did a mobile order. No one has name tags that I saw so can't name an employee but she regarded the…read moreuber driver already in the store a bit rudely. She said they couldn't find my order. Waited around 10 minutes (placed the order at 1:47pm) got my food at 2:12pm. By the time I walked into the store it was 2:03pm. So maybe a bit more than ten minutes. Visible missing tiles in the ceiling, wet floor signs near the front register counter. VERY sticky floors. I'm surprised my shoes didn't get stuck. She was more polite towards me so maybe that uber/door dasher was rude to her? Foods alright. Not the best but it was hot when I got the food so I'm happy. I will say that the location in Watertown is a lot better off, especially drink wise.

    Let's start with the service: non responsive, business was locked up like Fort Knox, and complete…read morelack of communication. I also waited over 20 minutes for an order I placed ahead for pick up. I saw another person try to go to the Drive Thru and she was sitting there for ten minutes with no response. Food: I ordered on the app ahead of time and got nothing I ordered. The person parked in the adjacent stall had the exact same issue. Half her order was wrong but she was able to get someone by pressing the button, I was not. So if you want to pay for food you didn't order and have non responsive service this is your place, otherwise I recommend Sonic remove its name from its building.

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    Sonic Drive-In
    Sonic Drive-In
    Sonic Drive-In

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    Chipotle Mexican Grill - hotdogs - Updated August 2026

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