the service is good if they mess up your order they fix it .the place has cozy vibes and the play place is great. the food is great the best chicken in the world is there and overall 100000000 stars. read more

This is the best chick fil a I have had in a while. I ordered an 8 count nugget meal. I love that the fries were kinda crispy but still somewhat soft, I cannot stand overcooked waffle fries. The service was great. To be as busy as they were, we were able to get our meal pretty quickly. It was clean inside and outside the restaurant. read more

Great experience here, everyone is trying to help and service customers. Chicken is always great, we had nuggets, fries, chicken burger, etc. kids also got play in the playgrounds inside, get some relief from the long road trip. read more

Round Two of take my son to Airport. After dropping him off I was dying for some chick fil a. I am a Georgia girl at times through and through where there is a chick-fil-a on every corner so I never pass up an opportunity to get chick-fil-a and yesterday was one of those days. I have been to this chick-fil-a numerous times as this was the first location in upstate NY. I got food to go for my trek home. Laurie was sweet and super nice and made sure I had everything I wanted. You can't beat the southern hospitality here even though it is located in NY. I highly recommend this location. Make sure you down load their app as this location frequently gives out coupons that can only be found on the app. read more

Chick-fil-A - Take out order - Fast Food Near Me - Cicero, New York

I love da chicken and da sides!!!!!!!!!!! Oh and the workers are very nice. It was very easy just a quick in and out. It's very crowded but the atmosphere was great, the workers made getting food easy. read more

Amazing service! Give Gianna a raise!!!! Great ambiance! Food was spectacular!!! Great ice cream !! read more

Chick-fil-A - Ice cream - Fast Food Near Me - Cicero, New York

The food was great! I ordered a fruit parfait and chicken nuggets with chick-fil-A dipping sauce.. Nuggets were great/ very light coating, fried just right and tender.. I enjoyed the dipping sauce.. This was my first time to have the nuggets.. read more

Horrible customer service, ordered a mobile carry out order, walk in some one asked my name I told tell them and they said it's not ready yet. Okay that is fine but then I don't proceeded to wait there another 15 mins and watching people walk in and walk out with there food, the same lady that told me my order wasn't ready just smiles and walks away. I finally say something and they look at me like I have 10 heads, do better chick fil a ( only this location have never had a problem at any other one) read more

This review is for this Chick-fil-A location ONLY. The food here, like any other Chick-fil-A, is ridiculously good. But this location is WAY more expensive than ANY other Chick-fil-A. They're priced like they're a monopoly, or at least as if they're the only Chick-fil-A for miles and miles; which they are. So, without the competition, Jimmer (the franchise owner in this case), prices his world famous chicken sandwich at a price that is ridiculous. But, they are closed on Sunday; just creating sin the other six days by ripping off folks. read more

Had a pleasant experience here at Chick fil A! Stopped in for lunch while making a long trip for work. There was a lil line when I arrived but they moved it very swiftly. I was greeted with the friendliest of people.Smiles here, smiles there! Everyone here just looked like they enjoyed their job and cared about the customers in front of them. I ordered a spicy chicken sandwich and a 8ct of chicken nuggets.As well as spicy chicken meal w/Powerade and one original chicken sandwich ( which was for the kids). I opted to dine in so they gave me a table topper and I found a spot to sit. Once the food was ready they delivered it right to my table, again with a smile lol. The food was very fresh the chicken was juicy, the bun was steamed just right and the waffle fries had the right amount of crispy(if you know, you know). Overall I was very satisfied with the quality and experience I had at this establishment. Definitely if I'm ever back in the city I will be back! Thanks Jimmer!!!! You really have a great thing here! read more

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I love chick-fil-a, mostly for their customer service, but this location is the slowest location I've ever been to. I ordered 4 chicken minis and hash browns , paid for it and ended up leaving after sitting for 10mins waiting for food when there was no one in front of me. By the time I left there was a line of cars behind me due to the fact that no food was coming out. read more

Always great service when I go here. Food is always warm and exactly what I ordered. I have been getting the salads lately. Got the lemon chicken today to go. Perfect size and a great mix of greens. Chicken on top was still warm when I got back to work. Can't wait to have the others. read more

Chick-fil-A - Southwestern chicken salad. - Fast Food Near Me - Cicero, New York

Paid $3.25 for a large sprite, dine in... went up to the counter for a refill and lady said "we don't do refills" ..... that's crazy! I recommend buying a two liter soda at the gas station read more

They were sooo busy with a big youth sports team there but they were still fast to get us served. They did not make our groups gluten free sandwich correct and we needed to wait for a new one, but it was not a terribly long wait. The manager was very hands on and seems to do a wonderful job managing the team. Would definitely recommend stopping by. read more

Love this place! They have a cute play area for kids, the staff is friendly, and the food is amazing! They also have a great selection of gluten-free options available which is an added bonus! I enjoy their grilled chicken options as well. read more

Everyone in the area must have some idea of Chick-fil-A's backround by now. Numerous articles on every local news website had been written about them before they opened, but incase you're not aware somehow of their backround... Serving a breaded, boneless chicken breast between two buttered buns is a seemingly simple idea--but it was a novelty for its time. Truett Cathy experimented for years at the Dwarf Grill in Hapeville, GA when in 1964, he finally arrived at the perfect recipe. On that day, the Chick-fil-A Chicken Sandwich was born. There are currently more than 2,100 Chick-fil-A locations in America, the Syracuse branch being owned by Jimmer Szatkowski. I was first introduced to Chick-fil-A when I lived in Maryland for a couple years. Hands down, best fast food chicken you can get, so I was very excited when one was finally announced for CNY. There are two lines for ordering, as you'll probably notice that it's always busy. I'll warn you right now, the business WILL NOT DIE DOWN. This is not simply a new restaurant opening kinda busy...Chick-fil-A's are ALWAYS busy. Even when I lived in another state where they were all over, there was never a time I went to a Chick-fil-A and didn't have a wait, or a line around the building. Breakfast is much quicker. I dunno if people haven't realized they sell breakfast yet, or simply are trying to get to work/don't want chicken for breakfast, but between 6 am-11 am, the lines are moving pretty quickly. I love their chicken biscuit....nice piece of fried chicken on a biscuit with a little hot sauce for breakfast. That's good eats. I usually go for their spicy chicken sandwich for lunch/dinner, but their grilled chicken is also pretty tasty. Never been a fan of the waffle fries, so I usually pass on them. They're just not very flavorful for me, and honestly, I'm not there for anything but chicken anyway. Chick-fil-A is also famous for their amazing lemonade, and it is legit the best lemonade I've ever had, BUT this location hasn't gotten the ratio down just yet. It's still a bit too tart and bitter, but hey, they've been open for a week. I'm sure they'll figure it out. Go here. Eat chicken. Be happy. read more

Chick-fil-A - Chick-fil-A chicken biscuit breakfast with hash browns. - Fast Food Near Me - Cicero, New York

The service was amazing our drive thru orderer was Andrew and he was quick and efficient! And the food was amazing!

The hype is real! Fans and newbies alike are converging on Route 11 to try some Syracuse Chick-Fil-A. I happen to live nearby and have seen the lines at all times of the day. The least busy is in the morning with about a 2-4 cars in their drive-thru around 7:45am. They open at 6:30am! Usually, there are 2 rows forming in the parking lot; I've even seen 3 rows! Today I waited a little less than 25 minutes in the drive-thru around 3:30pm. There were 3 employees outside taking drive-thru orders to speed things along. Staff must be worn out, but are friendly. Their breakfast menu is served until 10:30am. They offer varying breakfast sandwiches, hashbrowns (shaped like little coins), iced cold brew coffee, chicken minis (tiny sliders), and other things. After 10:30am you can expect a variety of chicken sandwiches, salads, nuggets, waffle fries, etc. The crispy chicken is juicy and fun to dip into their many different sauces. Some of their sauces include the chick-fil-a sauce, polynesian (like a sweet and sour), garlic ranch, etc. My favorite so far is their chick-fil-a sauce. I ordered a large lemonade to split with the kids. The cup was larger than expected and the fresh-squeezed beverage was refreshing. It did have 6 seeds in it, which my kids did not appreciate. LOL. Well worth it for me! My neighbor swears by the sweet tea, so will have to give that a try some time. Overall, it's been a good experience and I encourage you to download their app to earn free treats/food. Just don't forget to have them scan the app like I did! ; ) Obviously I am looking forward to when the lines die down so that it's not as big of a hassle to try them again. read more

Chick-fil-A - Breakfast: Bacon, egg, and cheese on bagel and vanilla iced coffee - Fast Food Near Me - Cicero, New York

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Clean, friendly, delicious, great service... They welcomed us with open arms and our hungry kids, exceeding our expectations. Thank You Chick-Fil-A Cicero read more

I ended up with two orders of fries. Hopefully no one got shorted on their order. Good service and friendly. Nice to find a Chick-fil-A at this location. read more

I don't understand the hype about chick-fil-a, Every experience I had was bad. They forgot our sauce this time, and the crackers for the soup are always insanely stale. Last time they put cheese on my sandwich. read more

Wow. Where do I even begin. Outstanding service? Check. Amazing food? Check. You might be family at Olive Garden but WE are family here. My friends and I frequent this location and have had nothing but magnificent experiences. I leave this Chick-fil-A sad, not because of my time spent there but because I have to wait to come back. It really is the people that make the place. Patrick, Brenda, and other team members...THANK YOU! Nothing short of phenomenal people with a great attitude and perfect hospitality. This review is not to be taken lightly, I mean each and every word and I would be willing to defend my word to jury of my peers. My friends and I always dine in and the only topic of conversation is how much we love it here. 5 stars isn't enough for the perfection of this establishment. I made a Yelp account just to make this review. Thank you Brewerton Chick-fil-A for always making my day brighter, I can't wait to see you again soon. With love, Kailey, Kelsey, and Ava (Red member status, hoping to make Signature member status) read more

Best fast food spot, best chik-fil-a spot. Best staff. Always courteous & professional. Fresh, freshly made tasty food. Their milkshakes are amazing too. There's nothing "okay" about this place. Everyone and every thing here is great! Highly recommend. read more

My first time here ! Food is delicious. Atmosphere is different ... something so calming about this place . Owen took our order so professional, sweet and kind with good manners . I saw the manager talking to a few people in the lobby, such a personal touch LOVE IT ! You can tell the establishment is something different and positive. Great prices too ! read more

Food excellent service great always pleasant even when they're busy or slammed like the salads and sandwiches. Their seasonal treats are good too. read more

Not that this will stop you from coming here....cuz it's Chick-fil-A. but I drove an hour to get me some and 1. They completely messed up my order. So make sure you open up everything and check. 2. They charged me for some things I didn't I order. 3. I ordered 60 nuggets for the family and they gave me only 2 SAUCES!!!!' 4. My chicken sandwich (which was supposed to be NOT grilled) was also cold. The whole thing was so disappointing. But the kicker is.....I know I'll go back. I just can't quit you Chick-fil-A read more

best food i have ever had. service was outstanding and they were so nice. the decor and look is 10/10. get a spicy deluxe meal no pickle or tomato and dip the sandwich in chick fil a sauce like a nugget. get ketchup with fries. chicken is so juicy and crispy and its so fresh i wouldn't be surprised if they kill the chickens right in the restaurant. wish i could rate higher read more

Nice restaurant near Cicero! I like chicken nuggets and waffle fries. Chick Fil A has good strawberry milkshakes too!

I think chick-fil-a has some of the best quality fast food. Their chicken is so fresh and tender. I tried some of their chicken tortilla soup today as well and that was great. I love their sauces. The service at this location was great too. The line was probably 30 cars long and we got our food in about 10 minutes. So efficient! read more

Chick-fill-A has the best fries that you could ever imagine. I love to go to chick-fill-A when I'm out that way. Chicken Strips

Meh. Once the newness of the place wore off it has become just another fast food joint. They do have a lot of traffic problems too. Forget getting in and out of there quick. read more

Kfc who???? Chick fil a I'm so happy they are in cny. Tried carry out it was fast easy and omg sooooooo good. Love the natural cut waffle fries and the chicken sandwich is delightful. Lemonade was sweet and tangy while the frosted lemonade was creamy and sweet (lemonade milkshake) Sooooooooooo good Never going to kfc or Popeyes again Fast food but good food!!! Peach milkshake is amazing read more

We drove from Michigan and our first food spot was Chic Fil A and our associate was named Joe. He was very nice and smiled the whole time. Very patient and got our order correct and we had 4 orders. Joe deserves a raise and a heated blanket. read more

I haven't been to a Chick-Fil-A since I was down south a few years ago so I was excited it was back. This location is still busy and we waited in line about 5 minutes. We ordered 2 chicken deluxe sandwich meals, a side of tenders with their sauce and sweet tea to drink. Food is brought to your table and it is pretty quick. Sandwich was freshly made with a soft bun. Tenders were breaded nicely and hot. Chick-Fil-A sauce is a mixture of bbq and mustard. Sweet with some spice. So delicious! Restaurant is very clean & they are constantly making sure the tables are clean. Their sweet tea was so sweet and hurt my teeth. Once the ice melted and it was watered down it was much better. The tea was also warm even with ice. Unfortunately I received barely any pickles on my sandwich & they were all bunched to one side. For a fast food chain I would say they are decent but not above and beyond others. read more

I have been here the food is good I got a number 1 with no pickles and a medium fry with a coke the employees there are very nice I would definitely go there again . Five stars must go read more

Stopped by the day it opened for breakfast. The owner came to our table and introduced himself. He noticed my Bills hoodie and he is a Bills fan too. We talked football for a while. They played the National Anthem with a trumpet for the opening ceremony. For fast food this place is about as good as it gets. The food taste delicious and the staff is great. There is a play area for toddlers. read more

So, I went there HANGRY...thats when you are so hungry it actually fills you with anger and rage. They saw me roll up and if its possible to "drive irritated" I was doing it cause after waiting a solid half hour they could tell I was not in the mood to trifle with anyone with pleasantries. so was it worth the wait?? Yeah boy!! they have the chicken sandwich thing down perfect. the taste was really something to behold. its somehow perfectly salty and sweet and tender and crisp at the same time. the waffle fries were really really good also. they are pretty large also. I had them give me every single sauce Chik-fil-a has. ... Polynesian Sauce. ... Honey Mustard sauce. ... BBQ sauce. ... Herb Ranch sauce. ... Buffalo sauce. and my 2 favorites are the standard Chik Fil A sauce which tastes kind of like a sweet smokey honey mustard....and the Herb Ranch. I took my food to go because I would rather be in a moving car blowing out my eardrums to Judas Priest heavy metal than shuffling in line staring at the back of someones head for an hour. I will be going back alot I can tell. you will be too. DONT deny it. read more

Chick-fil-A - My new fast food addiction. Chik Fil A regular and waffle fries!! - Fast Food Near Me - Cicero, New York

Well this place never seems to make my world feel better. I had a diabetes appointment out in DeWitt and I stopped there, before I went in the establishment there was a hard of hearing person who gave a flower to people who donated to the Ukraine War cause then I saw people bringing out orders with a smile then I ate food truly from the lord's place and after all that the my pleasure made my day I helped the person who was giving out flowers for helping the Ukrainian cause by buying him a meal w a shake 5/5 read more

Disclaimer: I've been to many chick-fil-a locations through the year's and this I'd say is the gold standard of chick-fil-a locations! When I walked in they were very welcoming and nice, something as a new Yorker is what I've looked for in any restaurant up here! They've set my standard for excellent food and politeness in Syracuse NY I love chickfila read more

Um... its just fast food chicken... now it is fantastic fast food chicken, but ultimately, its just chicken. Not much you can say here. Its fairly cheap, crazy delicious, addictive and the Chik sauce is great on anything... anything at all. There sides are pretty good also. Especially the Mac n Cheese. Downside, very busy at times as only 2 locations in area (Clay & Cicero). The Cicero location gets ungodly busy because its jammed into the front of a small Home Depot parking lot, next to a Starbucks that's jammed in the parking lot also, right next to the restaurant. If you're in a hurry, avoid that location, especially on weekends. Poor location choice for customers and horrible enter/exit design there. The Home Depot park lot has turned into "outdoor dining" area and is littered with Chick bags. read more