Sticky menus. Server was nice and fairly attentive. Food was so-so. Floors were very dirty.

Filthy. This place needs to be shut down or renovated. There is always food and random napkins on the floor. Service is crap. I went into the bathroom and both toilets were clogged. There were no hand towels and the soap dispenser was empty. I will not be returning. read more

Worst service EVER....and they were out of basic food items on the menu....like the ribeye steak. This was a real turnoff.

I have always liked Chili's until I visited the one in Sebring. You think "its Chili's, how can you go wrong?" Let me paint you a picture... Open the door and walk in, you are immediately met with the stench of an old dirty, moldy wet mop. Then you slide across the floor to your table on a thin layer of grease as if you were skating on an icy pond. Go ahead, dare to look down and see the FILTH on that tile floor and forget that nasty grout. GROSS! With each step you can hear the soles of your shoes struggling to lift off the sticky, greasy floor. If you haven't done an about face yet, have a seat at the bar or a table and while you wait you can carve your initials in the sticky gew from the dirty water and rag that last wiped down the eating surface you are about to dine on. Don't dare to take a peek into the kitchen. I've seen cleaner subway stations in NYC. And that was just a peek on my way to the mens room. I just couldn't get myself to order. Thanks, but no thanks Highlands County Chili's. You may get away with this with some of the locals but not if they know better. CLEAN UP YOUR DAMN ACT! GROSS! read more

The food was standard Chili's fare once it finally made it to the table, which took well over an hour. The food actually raised my rating from a zero to a one star. This was, without a doubt, the worst service I've ever received in any establishment. It was graduation night at the local college, and the manager told me he didn't know about it and had very little staff scheduled. Isn't it the manager's responsibility to know what is going on in his community so he can staff appropriately? Last night was my last visit to this Chili's location. read more

The service was a horrible experience the waiter was rude and yelled at my cousin. He ignored every time I tried getting his attention. He treated the Americans nice and sweet but the Latinos rude. I will never go there again. The worst experience I have had in my life. read more

Started with drinks and the racist server got that wrong.when i tried to speak to him about the incorrect order he raised his voice in a rude tone... Server not only got our drinks wrong was not familiar with the menu, and when we asked to speak for some one who spoke spanish he got bothered by that and ignored us, meanwhile he attended the table next to us very sweet and nice. Chilis used to be a family place and now who knows. read more

We came in as a group of 10 and after waiting a half hour, they couldn't seat us together due to "Policy" of not moving tables (uh since when?). They had a large table that 2 people were seated at. The manager lady up front by the hostess stand said first come first serve for the table, but their group was 2 (waiting for their group), where ours was 10 (all present) needing the larger table. She spoke rudely to us, was not professional and would not turn tables to allow us to sit together even though the whole other side of the restaurant was empty (awaiting staff shift change which was happening at the same time). They used Covid as the excuse but the bar area was packed with people, all tables full and close together so that could not really be an excuse. The whole situation was handled poorly. Anyways- we left and went next door to Outback who was able to accommodate us and we had a wonderful dinner. read more

Wait is awful and lots of tables empty need to be cleaned and young boy at front not want to do team work walks around likes he is busy looking at tables sees lady manger then wants to go to start cleaning a table they should stop clean tables then get bk to what ever there clients should be top to get in get seated at least manger running around crazy while her team slacks there job titles poor lady come here all time always same host standing walking around while manger running crazy if ya had 5 more of the mangers ya would be awesome read more

Where do I begin? After a long road trip around Florida, we were hungry for a quick bite. Once arrived at our local Chili's, we were greeted & was told to wait while the staff cleaned a table. Welp, 15min later no one came back. We asked once again, and finally found a waiter to help. Our waiter was nice, but the service was pretty terrible. We originally ordered 2 for 1 drinks & realized they had a special on Presidente Margarita's, so we switched our orders before they were placed. The waiter was totally confused, brought out wrong drinks & then tried to make us purchase them- even though we did not drink any of it. As the night goes on, I realized the Presidente margaritas came with 2 per meal we requested. I asked about my 2nd one and the gentleman told me no, my 2nd drink was included in the blue shaker. I was a bit surprised to hear because my friends both received two margaritas (not the 2 for one's). At this point, I was over the mistakes- we didn't receive silverware, didn't have napkins, our table was filled with dirty plates & empty cups. Our food came out at different times & each order was incorrect. The restaurant wasn't even busy. I wonder if the gentleman waiting on us was on something? It was a complete disaster. Finally, by the time our checks came in, naturally, it was incorrect. We were two couples & our bills were split into 3. Why? Also, they over billed us about $60. As for the cherry on top, expressed our concern to two different managers & they were on another page. I wasn't looking for compensation, simply providing feedback where it's due. I'd rather stop by a fast food joint instead of dropping by Chili's. I'm sorry but they did not seem to care whatsoever. read more

It was okay, I understand that it gets busy on weekends but I was waiting at my table for an whole hour. But then our waitress came and she gave us fast service and she was really good. Just about when I was about to just get up and leave she came. So it was okay. read more

Horrible service, & restaurant is dirty! It's obvious that management does not care about running a successful restaurant. My salad was wilted, & gross...& lacking the dressing. My husband was completely done eating when I finally got my dressing, & we had to wait forever for drinks, refills, food, etc. we are rewards members, & we were still charged for our chips.Needless to say, we'll cancel our rewards membership & definitely will not be back to this place! read more

The service was ok however the food was mot prepared well my salad came out and didn't have all the ingredients on it had to ask for my avocado and tortilla strips my granddaughter mac and cheese came put and her fries came 7 minutes later not a good experience. read more

We're not certain if all Chili's locations are so lackluster but at the very least Sebring's is an atrocity. Nearly every Christmas my father in law sends us a gift card and we always give them the "free" shot. It ALWAYS disappoints. Slow service, under or over cooked food, rude staff...it's as though they make bonuses on misery. It's nearly Christmas again, maybe they'll change our minds but it's not hopeful. If you're seeking a chain dinner look to any of their mallside neighbors. read more

I only gave one star because zero was not an option. Recently visited, and sat for over 10 minutes without a server coming to us. Other tables that had come after had been served already. Got up, found the host who assured me the waitress would be right over. Another ten minutes go by. We left and spent our money at Codys. I'm not going to beg for attention in a business that clearly doesn't give a damn about their customers read more

If you believe an hour is not a significant amount of time to wait for cold food then you have picked the best place in Sebring !! Every 7 or so months we elect to try the local Chili's again since we do like the food at other ones. Every 7 or so month's we are once again profoundly frustrated with the horrible service and this time the flippant attitude when we pointed out it had been 45 minutes and when served it was an hour (almost to the minute ) They just don't have the management to handle the staff properly to get things organized. I do believe that the waiter staff must be burned out . I noticed as well that one server was waiting on tables on both sides of the restraint. Stupid way to have one person keep track of the customers sitting without food if you have everyone spaced out all over the place instead of in "sections" Worst part, it tends to be reflected in the tip. read more

Don't even waste your time. All they want to do is sel drinks at the bar. Everything else is secondary. Most of the food starts out frozen!! Service is TERRIBLE!!! read more

I arrived at 11:00 a.m. the floor was just mopped and super wet, thought I might fall. Stupid to use that much water, just before opening. I had a birthday free appetizer. Ordered the onion rings, I told her bring them out first we will order later. There was no one in the rest. My rings came out cold sent them back. I then ordered, she brought the soup out right away before rings. Then the food came and later on the rings. So what do you want to get cold first. Rings stink when there cold. The burger bites sucked. The rings were not what they used to be, besides there actually off the menu. I gave waitress the coupon and she came back and said you have to buy a full meal not the lunch menu. I said I get promotions every week and have done so for years. No luck, happy birthday to me. Had to take a tums later in the day. The food went down hill and I am never going back. Checkers has better food. read more

Decent food but significantly slow service. Waitress forgot to place order but didn't bother to tell us until we politely complained about nearly one hour wait. read more

The food was average for Chili's. I was prepaired as advertised and good. The server was disorganized and slow. After we were seated we were there for an hour and a half. It wasn't a busy night so I'm not sure what was going on. I have been to this location a few times and it seems to always take longer than it should. read more

Yes, another corporate restaurant. The reason for only 3 stars was the service. Very apparent that they didn't put enough servers on at 3:00 pm. Clearly not my waitress' fault. She had 1 whole section and the bar, not to mention she was also the bartender. Food was average. I asked for medium cooked burger, it was very well done, fries were extremely salty. Other than that all the other food was good read more

Visited Chili's the other night, after a several month period, and had a most enjoyable meal. I chose the chicken enchiladas, and my wife ordered one of the salads, and we both commented that we have been missing great dinners. Service was good, and we'll be back for sure. read more

Typical Chili's, they seem to have a decent manager this month. Usually expect to wait for a seat, even if half the place is empty. Food is typical Chili's. Service is hit or miss. read more

Chili's is THE place to go for Great Food, Great Prizes, a Great Atmosphere, and an Overall Great Experiense!

When we want to go some place up beat with the perfect atmosphere and great food we all say "Lets Go to Chili's" . The foods always hot and delicious and the staffs always friendly. read more

Food is great! Just don't go on a busy night. Service can be iffy, but the food is usually great!!

Lets just day the service is horrible. Friendly people. Poorly trained. Can't handle large groups. Don't come if you are expecting normal Chilis service. If you are patient then you'll be fine. If you aren't, pick the red lobster or outback next door. read more

the WORST! bad service, food, the floor was sticky and filthy, my menu was full of grease and sticky on every page silverware was dirty to boot!! go somewhere else :( read more

our experience has always been very good, and in the economy we have right now, service and value are a must. we see every month restaurants struggling to make it all around, however my wife and i continue to utilize the local chili's because we can guarantee that same level of quality and service for a fair value. read more