I am SO glad we gave Chilis another shot last night!! We debated between them & Morelia, and I said "one more try"! Honestly, it turned out perfect! We were there at 9pm, so well after the dinner rush. Got seated quickly, Cianna is so sweet. Our server Michael showed up pretty quickly & really took care of us! Customer service was 5-stars. A few times something was messed up, lemon in my tea which I asked to not have, he fixed it right away, brought unsweetened tea when I wanted sweet-but I think he was surprised by that mistake too. Someone didn't sweeten the tea. But he fixed it, pretty much came over to let me know he wants to swap it out. My sons salad had croutons, asked to not have them, but my son didn't care after all. So there was a bit of messing up, but he apologized every time & fixed it promptly. We didn't wait for anything. Appetizers came out quickly & timed perfectly with our dinners. The spinach dip was muuuuch better this time than last & the cheese fries were delish!! My boys had mac n cheese, generous portions I might add. One son had a salad, again generous & the other a corn on the cob (full cob). They were stuffed! I noticed no Bleu Cheeseburger on the menu, so when I asked if they had Blue Cheese crumbles to add, Michael was like "oh absolutely!" So I ordered the bacon cheddar burger & the BC was in a cup for me to add. It honestly was a damn good burger! Surprised the hell out of me! Cooked perfectly, seasoned well, juicy & pretty big. The winner was these table top "tablets" I guess you can call them. They feature the menu & a few other options, but they're loaded w games! Restaurant + children + wiggles + tablets... Easiest dinner experience ever! Worth coming back for! read more

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I really like the monthly margarita specials, the daily happy hours and the staff is always attententive. The issue is Wi-Fi doesn't work at all and it's really starting to affect my decision on when and when I do not go there. I don't necessarily have to use their Wi-Fi but turning Wi-Fi on or off & trying to use my own Chili's wifi still does not work. I've been here with several people and we all have the same issue. I actually have to wait to leave the restaurant in order to make a comment or to give it a review. read more

Chili's - Bars Near Me - Pflugerville, Texas

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Is this the best Chili's ever? Nope. Is this the worst Chili's ever? Nope. Is this a normal Chili's with all the ups and downs in service and quality as every large chain restaurant? Absofreakinglutely. Look at the bad reviews, one check in only? You people ever heard of a bad day? Listen here kiddos, this Chili's is perfectly adequate. It is exactly what it is supposed to be. This is closer to McDonald's than Ruth's Chris; it's high school hosts, and college servers. There is going to be some rough patches, but all y'all with the one star reviews need to relax. You know good and well this isn't terrible. read more

Chili's - Bars Near Me - Pflugerville, Texas

I had to call the restaurant to get seated, and I didn't get a menu when seated. Then I got a Spanish menu that I could not read. My order took one hour I'm still waiting for it, and it's not even peak time. It's a Monday! Worst place ever! Don't come here! read more

I ate at the bar. The waitress was excellent. I enjoyed the peace, quiet and television. My salad was great, full of fresh veggies, onion, carrots, cheese, croutons. The dessert was delicious. The perfect blend of toffee caramel and chocolate. The smoked wings were very disappointing. You can see the picture from the menu, nice darker and crispy looking, vs what I got, very lightly color broiled looking wings. I thought the waitress bought me the wrong order. She assured me she did not. I was very upset, but I ate them. They were okay, tasted like over broiled, so they were healthy. read more

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chilis is my favorite but im now traumatized because i was eating my salad and there was a bug in it!! read more

Chili's - bug - Bars Near Me - Pflugerville, Texas

Order was missing items, and took 2 hours. Called to get a refund, asked why no one let me know and it took 30 minutes to get to a manager. Manager said he couldn't call and tell me the order had missing items because he didn't have my number, the number is on the receipt genius. Do better, this is pathetic. 0/10 stars Guy Fieri would think this place sucks. read more

I went here for lunch today for the first time, I wasn't expecting much because I've never been to a Chili's before and heard lukewarm things about it, I decided to try it and it was much better than what I've thought it would be, I had the 3 for me special which had shrimp cajun pasta, salad and a beverage all for only $14! (I'd be paying $20 for the same thing at Olive Garden), George was my server and he was really cool and friendly towards his guests, he made the restaurant a lot of fun to go to, I'm definitely coming back to Chili's when I can. read more

Well, came in and sat in the bar. 2 tables had old plates, food, and flies. We sat for over an hour with flies bugging us and all over the bar. After an hour someone wanted to sit at one if the booths. They cleaned 1 and left the other dirty... read more

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I wanna say thanks for the way we were treated. They made sure our food was exactly how we wanted it and was more than willing to let us do something different if we chose to. The attitude of the place was very respectful. I will be dining there more often. read more

I like the consistency at Chilis. No matter which Chili's you go to you are going to get good service and tasty food. I know some people have had bad experiences but i can't say that i have ever had a bad experience. Food has always been hot and good, Drinks are cold and plentiful, and staff has been friendly and on point. I also like that usually a manager will come around at the end of the meal and check on you. If you are one of those people that had a bad experience and you didn't tell you waiter and you didn't tell the manager..then that's on you. I really enjoy their chips and salsa. The salsa is not spicy but i really enjoy the flavor of it. I like taking advantage of the 2 for $22(it was $20), basically its 2 meals and a free app. It works for me because the meals are what i eat burgers, chicken crispers, quesadilla. My better half had their Carnitas the other night. It was served on a hot skillet like fajitas with rice and black beans. The was flavorful and not dry. We took some home and still had enough for another taco the next day. read more

Do NOT come to this Stonehill Chili's. The wait was supposed to be 30min, after checking in 1hr later the host (guy very unprofessional) states there's no tables & says it will be another 40min, (there were tables available). After waiting 1.5hr, we went back inside asked to speak to manager, the host hesitated for a few minutes, didn't want to call the manager. When the manager came out, he was also very unprofessional, raised his voice and stated he couldn't sit us down due to there were no tables. When available tables were pointed out to manager he yelled "Well there's not enough waiters!" Clearly this manager is in the wrong field and has poor customer service. read more

Beware when you place a to-go order. They are always messed up! Make sure to check everything before leaving.

Food took a long time, it was served warm -one level before cold- and we were served after another table arrived after us. Maybe my Mexico cap had to do something with it (?) read more

The service here is consistently good. I always feel welcomed when I go. The food is decent..I go knowing it's a chain restaurant and they exceed that expectation in food quality. read more

Fix the damn booth in the bar seating area. It's been broken for 2 or 3 months now. You figure a major chai restaurant could correct a minor issue like this. read more

Last night 6/3/22 the customer service was disappointing. My family I went in and I can only eat certain foods right now. I ordered a steak medium rare and got well done so returned it. Decided not to eat anything. The manager did offer but I declined. When we first sat down though was when the customer service started wrong. Our waitress was only interested in a table that had six or more people at it. She neglected to check on our refills as well as the other two tables in our row. We had ordered and been sitting longer than the couple behind us and they received food before us. When I asked about the side salad my husband was supposed to get and our food we were told let me check. When she brought the side salad out she said oh we are just waiting on the sides. I know staffing is an issue everywhere and we were fine with waiting but be as attentive to all of your customers not just one and just communicate. read more

Sometimes it's really good and sometimes it's plain awful, it all depends on the server you get. The management is great and I appreciate them always fixing any problem we have (whether that's hair in the food or waiting an hour to get our food). read more

Called in an order for pick up and got here before the order was ready. I waited over 45 mins after the time it said my order would be ready along with 5 other people in the pick up order line. It was over an hour from the time I placed my order for pickup to get the order. That is terrible for a Thursday night. Now I see why they have you tip before! Terrible! read more

We've gotten to-go orders before to our satisfaction but my most recent visit for take out ruined that for me. I ordered a southern smokehouse burger, the way it comes with extra pickles. They replaced the smokehouse sauce with mustard and gave me 3, count em, 3 pickle slices. That's only extra if you get 1 or 2 normally. My wife ordered mashed potatoes with no green onions, and it even shows on the receipt. Guess what was on the potatoes? A little attention to detail goes a long way. read more

Great at taking your order, but that's where it ends! Drove out to pick up only to find no order for me! Told to check the number I had called...it WAS their's! And, sounded like the same person! After the traumatic week we've just had, really wanted a hot meal! Thanks a lot, Chili's!!! No wonder McDonald's is thriving!!! read more

Ordered online and food was ready for pickup timely. Food was fresh and brought out to my car from a friendly staff member. Would recommend this location! read more

Ordered curbside the other day. Cajun pasta was so good. Become my fav now. Shrimp tacos was ok. Will go back for Cajun pasta!!! Only 4 stars because they said curbside order would be ready in 25 mins but it took nearly 40 mins to get food. read more

It was good. I had the chicken quesadilla the first time I went and it was good. I had a margarita on the rocks which was also good. The second time I came I got mis niñas a molten chocolate cake which they seemed to enjoy. read more

This use to be our go to family place. The service has become horrible. The waitstaff appear as if they don't want to be there or care if you get your food. The food is not what it use to be. Unfortunate we really did like this place. read more

Good Chili's location, easily accessible off tollway I130/I45. The service is excellent! The restaurant is super clean and fairly new. However, the food is fairly average. Our meal was pretty tasty, but not very warm. I had the Boss burger, and we had triple appetizer. The Southwest Egg-rolls are probably one of the best items on the menu. I would recommend you try this location, if you are looking for fast food quality food and good alcohol drinks. read more

On this Tuesday my wife and I sat at the bar and there were 2 chairs right next to me. Immediately I asked the bartender what she was going to do about it because there was no social distancing and she replied, "I don't know but I'll check". Well first off she should know and after she came back the chair next to me was finally moved but not both! My concern is that management still stuffs the barstools in too tightly in spite of the minimum 6 foot social distance recommendations as if everything is still normal and it's not! To add insult to injury after that a gentleman sat on the other side corner from where my wife was also compromising distance. I am surprised Chili's would not be consistent with other places we have been that are respectful of this continuing "new normal". We ended up leaving abruptly and what really puzzles me is that initially the Stonehill location was doing great so what has changed? read more

My second time to a Chili's. Also; it was my last. The staff was friendly enough but, the place was a wreck! Obviously a careless manager to allow his / her establishment to host patrons in such squalor. The wait for the food was quite lengthy...as if it was prepared at another location and brought in by mule train. The quality of food? No. No quality. It's microwaved food. You could get a better burger at Jack in the Crack. The ribs were like cardboard. Absolutely horrible. read more

My husband and I love Chili's overall in general. They have come leaps and bounds with their menu and offer a wide variety of options to choose from. Chili's locations are hit or miss when it comes to service, but this one by far is definitely miss. With it being a major restaurant chain in the middle of a tri-town area (Pflugerville, Round Rock, Hutto), it is constantly packed and I don't think we've ever gone there when there wasn't a wait. This is probably the only "sports bar" within any minimal distance so have fun trying to watch the game in the bar if that's your plan. Service is typically slow, and this last time was no different except the waitress actually knew every bit about the menu (kuddos to her). They have these kiosks on the table where you can reorder drinks and even pay your tab so you don't have to wait for the waiter/waitress to bring the check, and my husband had the bright idea to pay the bill before we were finished eating. This meant getting a to go box was next to impossible. So to summarize, the food is generally pretty decent (however I do not recommend the steak or the smoked potatoes), service here is not good, prepare to wait for a table, and don't pay until you no longer need anything from your waitstaff. I think we'll head over the Chili's in Round Rock from now on. read more

I happened to be driving by one night about a week ago and saw that the restaurant was already opened. I didn't even realize it. If you've been to one Chili's you've been to them all in terms of food, that sort of thing. I ate at the bar which was relatively empty for a 10 PM on a week night. Bartender was nice and prompt as was the food. My only issue came from the idea that this place would close so early. I may have to physically go and check, but I didn't think that any Chili's closed before midnight anywhere. The website says that all Chili's restaurants close at 11 PM on week nights and midnight on weekends, but this one closed at 10:30 on weeknights and 11:30 on weekends. I'm not sure how accurate the website is. I was really hoping for a late, late night restaurant in this small town of ours (maybe when the water park opens next year), so I was a little disappointed with the closing times. Lewisville outside Dallas has chain restaurants that typically close at 2 or even 3 AM on weekend nights for instance. In any case, I am happy to read the one review that said while the place closed at 11:30 one night, they still accomodated people in the restaurant until 12:30 AM. I can guarantee you that when football season rolls around those Hendrickson kids will be there as long as possible!! They already flood the Whataburger parking lot next door from 10 PM to 1 AM on game nights, and I expect some, if not most, will migrate to Chili's. read more

Never been to a place where theres a five party waitlist and a 20 minute wait and have 10-12 empty tables. This used to be my go-to Chilis but it's going downhill. read more

I much rather prefer this location to the hutto one. When my wife was pregnant she had some weird requests but chilis pflugerville was up to her pregnant tastebud challenge! They offer take out in which they will bring your food to your car! Nice and clean inside but the noise level usually seems loud read more

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Having read the reviews on this restaurant, I was confused since I had visited them right after they opened. On the first visit, I found the food good and the service quick and attentive. Today's trip did not disappoint. We (4 of us) ordered different dishes and made special requests on each. Except for some missing sauce, the orders were correct, included the burgers that we requested cooked medium. I believe that they are going through some growing pains and we saw a lot of training going on, which will pay off in the future. The manager while we were there was Jamie and she went out of her way to make sure everyone was being taken care of. Although this Chilis is not perfect, it certainly is getting there and we will return. read more

Make sure you ask to be in Johnny's section! He's amazing!

Ok so here is the scoop on this place: 1. We arrive to a 25 minute wait on a Wednesday evening...ok it's in a shopping mall. The odd thing is there was about six or seven dirty empty tables and no one was working to clean them the entire time we were waiting. 2. Several people were seated before us but came in after us. The staff claimed they had called in ahead of time but wouldn't you think they would have been sat immediately? Maybe it's the sour taste already in my mouth. 3. About 25-30 minutes later we are seated. My wife and I are now in a little hurry so we have already decided what we wanted so that we can get this done in one big swoop. Problem here is that we now wait for another ten minutes and no one comes to our table at all. No drink order, nothing! 4. The table next to us is now complaining about the food. Everything was cold from what I could hear. Finally, after waiting 25 minutes up front, 10 minutes at the table, not being served and told the reason why they were not seating quickly is because they didn't want to overwhelm their staff in a half empty restaurant, we left and will probably not go back. I have been a cook and waiter. Never have I heard such an excuse for a wait. On top of it all, don't their wait staff double team tables? Epic fail! Chic-fil-A here we come. read more

This comment is strictly for to-go orders. I understand that sometimes it gets busy and an occasional mix up or mistake happens, but this is a pattern at this Chili's location. The food is either a hit or miss too. I'm not sure if it's sheer laziness of the employees or incompetency of their managers, but probably a mix of both. Won't be coming to this location, nor will I order from here again. Get your s-h-i-t together managers. read more

It was almost 10 on a Saturday night & I needed something good after driving for 2 hours. Got it here. Used the app and got some tasty chicken crispers to go. They got me with the 3 for $10 thing. It was very good. Thank you. read more

This chili's location consistently disappoints us. They do not honor call ahead or online check in seating. The food is mediocre at best and it always takes longer than it should. read more

It was terrible. We were celebrating my nephews bday and we waited 40 minutes to meet our waiter and still waited an extra 15 mins for him to come back. read more

Oh, Chili's what has happened to you? You used to be a reliably good place to eat. Fajitas, burgers, chips & salsa, chicken crispers, southwest egg rolls. Oh, you were so good! And then something happened to you. Something that made you sad, maybe mad. But why take it out on your customers by making your once-good food...suck? We've had a long go of it, Chili's, but I feel that it is time we part ways. No more will memories of past goodness warp my decision making. The last straw? This week's dinner visit. Chips and salsa to start off with. Chips were the same as always (good), but the salsa is different. Boo. I ordered an Old Timer, and it was good enough, nothing special. The fries tasted like and felt like they had been sittin' under the ol' heat lamp for a while. My husband got the Triple Decker/Dipper? app thing. Now, my husband puts up a fight whenever I've wanted Chili's but he gave in this time pretty easily (he's sick now with a cold, so his lack of clear-headedness is explained now) and he still complained that his food sucked. I tried a southwest eggroll from his plate and it was just gross. So disappointing. What's funny is that the two other booths in our section both complained to the manager about their food. Funny or sad.... Oh, two stars because the chips were good, and because the restaurant itself is nice and clean. Our awkward waitress who stared and talked too loud at us was nice, if not a little scary. read more