Last visit about 5 days ago, sat in the lounge, service was great and so was the food.

From the hostess when you walk in, to the waiter when you are seated, to the manager who just says hi, the Chili's in Palmdale has really over-the-top superb service!! The food is great, the kids love it and it is an all-around fun night out. read more

Chili's - Here's Dallas from the Palmdale Chili's, THE BEST waiter in town. Bring the family 'cause the kids love him! - Bars Near Me - Palmdale, California

The food was excellent , the service was fast paced and friendly . We were seated almost immediately . I love going to Chili's it's one of my favorite places to go . read more

Omg worst customer service tonight the bartender Angie had terrible customer service she has no clue about multi tasking and has a nasty attitude.I have been coming here 3 years tonight ruined it for me. The manager Nathan was great he corrected all her errors and brought us our check so I didnt have to deal with such nasty customer service. I would give zero stars if allowed read more

Beware check your drinks and ice for little nats they were in my husbands drink and in mine once we mentioned to our waiter all she told us was "We don't cover our ice so there's a chance they'll fly in there we can't do anything about it sorry". We looked at each like okay that's it? Lol Once we paid she kept trying to be nice probably felt guilty telling us to have a good weekend , come back soon, etc. if we come back here we won't order drinks and we'll just wait till we leave by the way the water they give you is Tap water . read more

Went there today arrived at 1 seated quickly. Ordered their cherry margaritas then waited ten min later waiter came back ordered chips n salsa no drinks still another 10 min drinks n 2 min later salsa. Ordered can fajitas rice was hard and chicken was burned. Food tasted like it was burned . Half way thru lunch ordered another drink waited finished lunch and waited another 10 minutes. Then waiter showed up . Funny second drink was on bill but 20 min after I ordered it I was still waiting. The place was busy but not 20 min for a drink busy. When we left the bar was a 1/4 full . Again why was it taking forever to get their featured drink. Applebee's. Drinks come within 10 min of ordering. Weill not return . read more

Just as always Chili's was a great date night. Good food and good service. The waitress we had tonight was exceptional. Thanks Chili's for adding to already a great night. read more

horrible horrible horrible! during our visit last night for dinner not only was our order brought out to us wrong but what do we see?? cockroaches in the restroom and dining area... when reported it to the manager not only was he rude he came up with a lie and getting the corpoorate number out of him was like pulling a tooth out... it took me 6 minutes on the phone with him to finally get the number out of him. this is just gross. never going back.. ever read more

I have NEVER been to a Chili's restaurant so poorly managed before! Monday night during the winter break and the place was packed. We were told that it would be about 35 minutes for a table. As we sat and waited, we continued to see people leaving but very few people being seated. A look around us revealed at least six empty tables. There were tables stacked with plates that were never cleared during the time we waited. Customers continued to pour in and wait. What was worse were the half a dozen or so empty tables on the other side of the restaurant that we saw as we gave up and left! NEVER going back there! read more

Been going to the Palmdale Chili's for over fifteen years and have never had food as bad as I did on this LAST occasion. (Come to think about it I don't think I've had food this bad at any other restaurant). Our waitress, Kimberly did a very good job. If this is the same "Kimberly" with a very bad prior review then kudos to her now. I love rib-eye steak. Not to toot my own horn but I make a far better rib-eye than most any restaurant except Chili's......until now! I could only stomach half of my dinner. I told the waitress and she went through the normal checklist of options. I was not about to make my other guests wait around for the 'cook' to make me another steak or be subjected to an argument with the manager and I was NOT going to take a "free meal ticket". The rib-eye was dry, cold. flat (as if fried on a flat griddle) and tasteless. The cook had placed a glob of butter on the steak but it wouldn't melt. This steak was obviously "pre-cooked"! The waitress insisted that it was freshly cooked. (Not even hardly). I know fresh cooked vs pre-cooked. The next afternoon I kept thinking about my experience at Chili's. I felt it absolutely necessary to now talk with the manager. I called and a man with a thick Mexican accent answered. I asked to speak with the manager and he identified himself as the manger. He said his name was Raul. I told him of the experience and he immediately said that they do not pre-cook their steaks. I suggested that maybe one of his cooks was sneaking this procedure through and he (Raul) wasn't aware of it. (Very common for cooks to pre-cook steaks in order to keep up with a dinner rush). Raul said that he would 'investigate' this matter and call me back.....that's been five days now. Looking at the reviews I see that another customer had exchanged words with the manager "Jose". That may be another story! read more

Used to love Chilis, but the last few visits have been unsatisfactory. Our female waitress was horrible. She's lucky I tipped her 10%. The southern chicken sandwich was disgusting. Overpriced table side guacamole. Back to BJ's from now on. read more

food is consistently good. the bar is a great atmosphere. MOST of the bartenders are really nice and efficient. but some servers and select bartenders should focus more on their jobs and less on flirting. read more

Best place ever my favorite to go to. I looooooooove them. Great drinks, great food, service is always good. It feels like home when i get there. I personally always get the bottomless soup and salad. Chicken enchilada soup is the best. read more

Stood at the entrance. Four employees saw my party and ignored us. The restaurant was completely empty. As this is restaurant row we decided to take our business over to BJ's. Best thing we ever did. Food is so much better and the service is excellent. We were not ignored at BJ's. Do yourself a favor and go any place else where they respect customers. read more

I've came to Chilis may times but this last time I was here which was this morning was not so good. When we first arrived the place was empty no servers at the front to get our table going...couple minutes after our server comes and takes us to our table. Her attitude was very unpleasant. She had only brought out 4 silver wear when we were 6! When I asked to get 2 more she made a "ughh" face. The coffee I asked for didn't come out until 15 minutes later!! By the time I was getting the check the coffee came out. My visit today was not the bestest one! read more

My six year old and I walked in about 3:30 on Friday the 23rd and the restaurant was empty. The bar had a few customers with one server who made eye contact as we walked in. On the bench was an employee reading a book. I could see a server busing a table to my right but she never looked our way. We stood there in the center of the entry waiting to be greeted, seated or told someone will be with you in a moment, ANYTHING! No one said a word. I spoke loudly and told my son I guess they don't want our business, let's go to Red Robin. We walked out and I won't be going there again. All they had to do was speak up and say hello. read more

if there was a 0 star option i would, very bad service, long ass wait, get your shit together, they'll look RIGHT @ you & ignore you.

The food was awful, service was even worse... I had to go up to the front and asked the hostess if I could pay my bill so I could leave....Never go to that Chilis, .... read more

3 times in a row, 3rd strike you're out! Each time, place is half empty or more but there is a wait as it's understaffed. Poor management. Excessive wait to be seated. 2 out of 3 servers looked less than excited to have a job. Excessive wait to be served. No one seems to care. Like I said, 3 strikes & you're out! I won't be back. read more

so much MSG in there food my whole family went home with a big head ace and very sleepy due to all the MSG

Service was okay we were ignored for a while but at least the order was hot and even though we never got checked on we the food was great . Been to better locations with customer service but the food all honestly remains the same good read more

Chili's offers great specials and great food. Their food is extremely fresh and always very flavorful. We enjoy the menu choices and the fun atmosphere. read more

Your average run of the mill chain restaurant. You will always get consistent food and consistent service here but nothing spectacular. We usually go to BJ's but they had a long waiting list and we decided to go here instead and like I said, it is average all around. Would go back but not a memorable experience. read more

SLOW, Did someone take your order?? Disorganized, give me a break. So far the worst chillis I have ever been to.

Went here today for lunch with my mom and sister. I liked that we didn't have to wait to be seated and were helped right away but our waiter seemed a little distracted at times, he forgot to bring my moms drink twice, and a table that came after us got their appetizers before us...and we'd asked for chips and salsa which takes no preparation...but the food came out in good time but it looked like someone from the kitchen brought it, not our absent waiter. The food was good, we were all pleased, just not very good service. read more

Chilis at the Antelope Valley Mall!! I enjoy the heck out of this place! I enjoy that the staff is friendly and out going! Shot most even make an effort to remeber your name!! The new happy and game time menu is a much needed improvement!! I like the fact that the managers listen to concerns of the customers. They have also made improvements to both the inside an outside in recent months! Randy, Sara, and Christine always make a good drinks and poor an excellent beer, plus they will never let you run dry or hungry!! It is my favorite after work stop! read more

My B/f, son, and I went there for lunch a few weeks back. The waitress who served us was the best. Told her I hope we get her every time we go there! Such a kind, friendly lady! read more

West Palmdale Chilis is the best place to eat good food and the friendliest servers no other place compairs .....GO CHILI'S!!!!

Good service but most of all honest staff. My daughter left her iPad in a booth and we came back the next day to get it undamaged. Thank you for being very professional and honest. read more

agree with negative reviews. had a very bad experience and contacted corporate, who after some ridiculous requests, did send $15.00 in vouchers. agreed to meet a friend who was late, so went into the bar. there was one table being served. after waiting at the bar, inquired if there was a server. the server was cleaning a vacant table and advised she was the bartender, but was alone. she continued cleaning and disappeared into the back. after waiting approx., 10 min, was so disgusted that I left. does cleaning tables with no customer equate to a tip for a paying customer? this place needs training for all staff!! P.S. going to try again tomorrow with the vouchers read more

Haven't been here in years but got a gift card for Christmas. So why not, right? Ya, I quickly remember why I don't come here! It was lunch time about 130. Not to many people In there, I see empty tables around us. So can you tell me why it took over half an hour to get our food?? A hamburger & turkey sandwich. Once we finally got the food we noticed both the orders were messed up. The excuse.... There was 2 new cooks in the back. What they can't read "no onions" on the waitresses slip?? And if there's 2 new cooks, why would it take that long? 2 is usually better then one! Right? Well in this case maybe dumb and dumber need to find other jobs! Maybe subway! At least our waitress Andrea (I believe) was quick to apologize for the "new kitchen workers". Or maybe that was just the excuse for "illiterate/slow kitchen workers". Either way, she was nice & fast to help out the situation. But still, never again! The $10 left on the gift card was thrown away. read more

We were ignored for 10 mins. Finally someone asked us if we need help and we said "yes we need a table". Finally we get a table and we got the last one with very little light. We asked for a different table due to my mother not being able to see the menu but they said there was no more available but clearly there was many left so we said it was fine as we noticed they didn't want to give us a different table. The hostess didn't even introduce himself. As we noticed other people coming in and he gave them a nice welcome he even showed them how their touch screen tablet on every table works and how they could order from there before the waitress gets there unlike like us he didn't even explain to us what it was for or that we could even use it. Our waitress was very nice though. read more

I went to Chili's at the request of my autistic son. What a miserable meal. Although we were seated promptly and our order was taken quickly, were were basically ignored by our waiter. He came 40 min. into our wait to let us know that our orders had been misplaced and that it was recovered and in process. He offered us chips and salsa for the inconvenience. We never saw him again after that. Other members of the staff delivered the meals. No one came by to see if we needed anything, and I had to ask another waiter for a refill on our drinks. No one came to see how we wanted to pay. He didn't get a tip. If I had been dishonest, I could have walked out without paying: we were THAT ignored. read more

Kimberley is the worst waitress ever and Jose as the manager I guess he's part of the reason why they have such a poor attitude, when we approached him with a complaint about his employee he did not say one word he sat there and let her yell, she then went to throw a fit crying Like a 2 yr old in the bathroom. Next time famous daves it is. Always treated good there read more

I love chili's. This is one of my favorite restaurants. But the place here in Palmdale?! No way! My husband and I went there for date night. It was packed, waited 2o mins to be seated, but honestly the wait didn't really bother us. So we got to our table and the waitress didn't come by for about 15 mins. We grew impatient. Finally she came by and would only let us order our drinks, even though we told her we knew what food we wanted already. So we ordered our drinks and waited. Again. Another 15 mins went by. She came back with our drinks and we ordered our food. Now, where we were seated we could see straight into the kitchen. From my view into the kitchen I watched as she picked up a plate, then rearranged the food on the plate with her fingers! No gloves or anything. I was disgusted. So I went up to another waitress and complained. She told me she would personally deliver our meal. We waited another 45 mins before our ribs came, and they were the wrong ones. Having had enough we spoke to a manager and he had given us this lame excuse about being short handed. We wound up only paying for our drinks and left exasperated. A horrible experience! The waitress never came by to even give us a refill on the drinks. It was definitely one of the worst experiences we've had. read more

I guess it depends on you get as a server. Horrible service. No enthusiasm, no cleaning of dishes, no refills, no nothing. Will not go back..., read more

The Chili's simble explains it all hot, spicy and delicious food, I wanted it all on my frist dining at the Chili's restaurant Mmmmm Mmm Mmm, Seem like you can smell the food right threw the menu and the menu look eatble Mmmmm Mmm Mmm so good finger licking dip it licking dip it again gooddddddd Mmm Mmm Mmmmmmmmmmm.......... and kept extra change in my pockets/I be back next time, I was so impressed.......... read more

By far the best chillis EVER!!!!! Customer services is GREAT.... I will for sure be coming here again loved it!!!!!

The food is good but wouldn't recommend bringing your husband to the bar area. Fast talking and walking slut flirted with husband all night. Food was okay but not a comfortable environment for couples. read more

Wow! If I have my way I will never go to any Chili's again let alone this location. The manager was very accommodating, but the waiter was in way over his head. A simple soup and salad took nearly an hour, and the salad was wrong. It took another twenty minutes to get the correct salad, and the chips included with the meal. Despite my asking to pay the entire bill, the manager graciously comped my meal. Good thing because although the food was excellent, I had lost my appetite due to the poor service. read more