I was very disappointed with the 20$ rib eye I ordered. It was 1/2 " thick And over cooked. I'mp cm Medium rare ordered, received medium well. Worst was the waiter NEVER ONCE came back to our table to see if everything was ok. My son got his honey mustard for his chicken strips after we requested boxes to go. Very disappointed with quality of steak? and service. read more

I just got a to go order from here tonight. The food was great but I ordered the Cajun shrimp Mexican bowl and received a chicken one instead. I peaked in the bag before I left and it had a shrimp label on it; it wasn't till I got home and opened it to see chicken. I wasn't going to drive all the way back over there and I'm usually not one to say anything but as a worker in the food industry it is so important to triple and quadruple check the order to make sure it is accurate. I said no avocado, cilantro and pico and that was good I didn't get any of that. But I do wish I got my shrimp even though the chicken bowl was still good. read more

Since the whole COVID-19 dining-in ban, I have ordered to go from this location twice. I have not been disappointed by the food, it was good, the portions were generous, and the service was prompt. Thank you to the people working here during this health crisis. read more

My husband and I go to Chilis quite often, but usually the Upland location. This was our first and last time at the Montclair location. The bartender ignored us "to get caught up" for about 5-7 minutes. We ordered a couple of margaritas and I got the 3/$10.99 meal. (Husband wasn't hungry) The food was great (love Chilis!) but the restaurant looked like a tornado hit it (no tables were bussed) and the bar top was filthy. (I asked for a napkin to wipe it down) The biggest disappointment was that it was supposed to be "$3 margarita day" and I realized after my husband paid (he never checks the receipt..ugh!) that we were charged full price for them. Big bummer is that apparently $3 margarita day means $3 mixer margarita day (not sure there was any tequila...eck). I would have asked them to correct the price, but at this point, we were running a little behind to get to our movie. I still love Chilis, but definitely would not return to this location. read more

12/4: We walked into the restaurant at 9:45 PM and nobody came to the entrance for well over 8 minutes. Waited, waited, waited, then we decided, after looking at the hours, to sit in the bar. The location closed at 10:30 but for some reason, it appeared as if the servers hid if guests came in looking to sit in the living room. We ended up placing our order with the bartender. He was nice, but once our drinks and food was served, he disappeared. Yes, we sat at the actual bar and you would think we'd be able to have access to the bartender/server, which was my reason for sitting at the bar, but nope, he disappeared. The food was good, the beer was cold, overall, and A-OK night at Chili's. read more

Surprisingly good. Even though it was busy we got great service. But they need to sweep and clean up more, it was a crazy house in terms of cleanliness. read more

The place is ok , but the music coming from the kitchen was too loud and the employees were talking loud. Didn't enjoy my dinner because of the distractions, talking loud and music making me feel like I was at a Fucken rave. Management was weak and I will not go back. I went to McDonald's instead. read more

I like chillis I feel like at one point they had so much potential but there customer service is ok. But between charging you for asking for veggies instead of mashed and the food being bland I'm very disappointed in the food and theres no wow factor. Sadly I wont be coming back for awhile. read more

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Chili's is my favorite casual restaurant! grilled chicken sandwich is SUPERB! and they have the best fries! Their Presidente Margarita is my favorite!! Strong, but damn tasty. they have a rainbow looking one that is also VERY good. and their Molten chocolate cake is the best chocolate cake EVER. It's like HOT SEX. OH MY GOD! it's FANTASTIC. GO GET ONE NOW! read more

Excellent service. They were jammed Packed as it was playoff saturday. But they were efficient and working hard. Food was excellent and i had a good lunch with the family. read more

I ended up getting the Ribeye Steak with Mashed Potatoes Bacon Bits and Corn. The Steak had no Flavor and was to Dry :( other then that Everything else was Great. read more

I ordered chicken enchilada soup off doordash. It was delivered so chunky and thick. It's like eating soggy bread. I'm so disappointed this is my favorite soup and was looking forward to eating it. read more

Chili's - Tex-Mex Near Me - Montclair, California

Went there for lunch the other day. Outstanding fajita meal and the Presidente margaritas for $5.00 were fabulous. Our service was exceptional $50 lunch for two with four margaritas. Deal! read more

The past 3 times of coming here, the food and service have been HORRIBLE..!! What the hell is going on..? Please, please, please...get your act together, properly train your Service Staff to be more attentive and know their menu...and, Kitchen Staff (use this term Very Loosely) needs to be held accountable for the shitty food they are passing out... I won't even take this " food" to my Dog...I love her too much.. Chili's Management Staff should be ashamed...failure is not a thing to be rewarded..!! read more

Worst experience ever here. My kids got their food first, which I'm thankful for. But the service was so slow the kids were done before we even received our appetizer. Then we decided to just get ours to go and they continued to get it our order wrong while forgetting items as well. The iced tea was horrible too The thing that really stumped us was they were not even busy. There was about nine tables outside, we were one of three families there, the rest were empty. Tables that arrived after us were receiving their food way before we got ours. We just ordered cheeseburgers and fries which seems simple enough. We had never had such a rough experience at any other chili's. No one was really helpful. We never even saw a manager. It's just ridiculous. read more

Don't get me wrong, when it comes to Value and the taste of chili's, I find chili's to be worth the visit. I always seem to come to this location repeatedly, and for the last two month I had terrible customer service, this was the first time I seen service like this, I go with a couple of friends here and there and they also complain about how the service was not great, we had waiters and waitresses who checked in to little, or simply forgot about our appetizers and brought out our entrees instead. read more

The service here was amazing. I came with a large group of adults with disabilities, and all of the staff was extremely patient and kind. Our server, Laurie, went above and beyond to accomodate our party despite us all having split checks, and the hostess, Love, was also extremely patient and helped out any way she could. read more

Nobody was there to help me with my order. Some guy that works there just walks past me. Then the lady comes all late and finds out that i walked in to pick up the order once the manager comes in and asked me if someone came to help me. Which the lady didn't. I literally poked my head in the kitchen and everyone In there was looking at me. read more

We came here right after a our unwelcome costumer service at Buffalo Wild Wings. We were seated right away here and the costumer service was awesome!! The deals was good too! So we will be coming here now instead of Buffalo wild wings read more

I've been waiting here for over an hour. It took 20 minutes to get acknowledged by a worker to be put on the waiting list. Plus i've been waiting half an hour to get seated while I watch penalty of parties get seated immediately or prioritized to get seated before us. I am here with just my mom, how hard is it to get two people seated? The hostess is not being efficient nor apologetic about the horrible organization. Hopefully the food makes up for this. read more

Best server ever ... Jennifer Aka jlow .... friendly professional attentive .... always good service except when the manager puts them to clean up ..... the happy hour menu is good .... for those that use the plenti rewards or card you are able to redeem at chilis just not towards alcohol, bummer .... my review is based on during the week visits no fails so far and they've been consistent! Love the Margaritas!!!! read more

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I love Chili's great food and service. Very attentive. I'll say they have the best Hamburgers on town. read more

First time to this location, but our waitress was absolutely amazing and tentative to our table. Cons: they really need to start dusting the wood between booths... it's so gross. More cons: they offer happy hour only on the bar side... seriously? What does it matter if we are at the bar side or not. read more

If you would like some hair with your food order the bacon ranch chicken quesadilla!! And better yet you will get charged for it after the manager says they took it off the bill in which you need to inform them it wasn't taken off the bill and then they ask what wasn't taken off? Mother's Day lunch for the win and apparently the new hair net is a baseball hat in the kitchen read more

Three stars but only for the food because it was delicious as always. We arrived and the host didn't seat us she just said you can sit over there and pointed at a table. Once we got to the table she didn't give us any menus so we had to look it up on our phones. The server went up to a table who got sat after us first. The food came out and the food runners were very nice, the server took forever to check on us which was fine because we didn't need anything. What bothered me was that I kept looking for him and he was nowhere to be found. We sat very obviously wanting the bill to leave for about 10-15 minutes. Bad service, great food. read more

Favorite chilis I've been to. They're quick to get my order even if it's busy, and all the bartenders have a unique and engaging personality. When gas prices go down I'll eat here more often (: read more

I've had lunch outdoors at Chili's Montclair on more than one occasion during the COVID-19 pandemic, and I give the restaurant high marks for maintaining a high quality of food and service under less than ideal conditions. I hope it can continue until the restrictions are lifted. My server on each occasion was Laurie. Her service is exceptional. Keep up the good work, Laurie! read more

This place is horrible stay away!!! I mean by absolute all means stay away let's just start by saying first upon check in the host told us 30 min after standing in front of them for 30 min without even acknowledging you after that once we got seated a hour a half later they gave us the food but as soon as it arrived on the table it was cold yea this place is a joke. read more

Great location right by my house so I'm here a lot. Food quality is very ok, exactly what you expect from a bar-type restaurant. Service is very friendly even when sitting at the bar or doing a to-go order. Though I will say the portions are inconsistent. When you dine-in, portions are large. When you go to-go it's usually lacking. But it's good for what it is. read more

Chili's - Half order Half Order Texas Cheese Fries - Tex-Mex Near Me - Montclair, California

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I ordered food to go yesterday when I got my food some of it was wrong and some of it was cold so they had to do my food over again had to wait another 30 minutes when I got my food again I just left did not even check my food when I got home couldn't believe they got the burger wrong again they need to put more attention in the to go food as they do if you dine inn read more

Chilis is always a good choice for a casual meal. The environment and food are both always good and the service is as well. This time there was no exception. We wanted to announce to our friend that we were expecting. I asked our server to be apart of it. He went above and beyond and played the part. He came up to me with a drink from the bar and placed it in front of me. As he did this, he said to me "you should't drink alcohol when you are pregnant" and walked away. I did not order a drink, nor did I look pregnant, so clearly my friend was in shock. She was upset! She called him back to speak her mind, and he took it like a champ. We finally broke the news to her, and she practically hugged our server. It was truly a great night. His service from then on was also superb. I only wish I knew his name.... Thank you to this server who made our night! Dine or Dash? Dine. Always dine at Chilis. read more

It's was my birthday dinner with Mark and other family. It was nice because the Dodger fans were screaming. And the Raiders game was on as well so busy night of sport. And then my clipper game. The server we had was one of the best. I have ever had. read more

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Say what you will about chili's, but I will live and die by their burgers. I have yet to have a bad expierence at chilis when I order a burger from there. The rest of the menu is okay though read more

I gave it one star just because I'm not able to give it zero. It took about an hour for us to get our food after we ordered. Not only did we wait that long... but, our food was cold when we got it. I asked my server if it was possible to get fresh fries since our food was so cold. She apologized and brought me slightly warmer fries. She told the manager and the manager came out and said she would take care of my kids entrees for the inconvenience. The problem was that their food wasn't cold. Mine and my husban was. Food wasn't even warm. I love Chili's. I just won't be going back here. My daughter had to get up and ask another server if she could have a container to go because my server even though she was friendly when she came around... was more preoccupied with the other table she was serving. Horrible experience. They didn't seem to care much for our business. read more

Customer service sucked. 5 members laughed in the back while me and my bf waited to get our drinks ordered. The dining area was nearly empty. Nobody approached us for 15 minutes. Like literally no one. So we just got up and left. Not even the host that sat us realized we were leaving. Won't be back. read more

We arrived 54 minutes before closing... 2 minutes standing ignored at 3 minutes getting waved over to the table. No drink order request beforehand. 5 minutes to get a server to take our 2/$25 order. Appetizer arrived w the meal who also brought drinks at this time... we eat and then keep waiting ... no server to bring the dessert... I finally use the computer and a blue light went on another 10 minutes and still no dessert. Light went out? I hit the computer to check out and wait 4 minutes and I informed the waiter the dessert was never brought and that he didn't enter the bill as the 2/25 . He goes to see about the dessert and comes back asking us if it's to go. No we are seated at the restaurant and don't want to be bum rushed at the end of the night. He came back w a hard copy "fixed" but he then had additionally charged us for the dessert... Also had to ask three times for a Togo box for my entree. WTF. read more

Overall, I've had nothing but good experiences with this location. My last visit was on Father's Day. Customer service was great, our server was David, he was very attentive and nice to my table. The food came out fast and well done. I hope this 's continues to exceed my expectations. read more

Every time I come here there's a 10-20 min wait and there are a bunch of tables open and available that's why I stopped coming here

Dinner, Drinks & the Lake Show! (Game not by choice). Came in on a Friday night; therefore, lots of hungry people waiting to be served. Staff are pretty efficient, refills on point and food was brought out in a timely manner. read more

Chili's - Lunch break house salad w/ avocado dressing. Perfectly sized! :) - Tex-Mex Near Me - Montclair, California

Always come to this location!!!! The servers are always so nice. This time we got Serina and she is truly an amazing human being. She served us in an excellent service. Our drinks and food came out so fast. It was one of the best experience. We went on a Monday (kids eat free deal) and it was busy. We saved a couple bucks with my daughter. Food always tastes amazing. No negative comments. Looks like they remodeled and it looks way better. Cozy and more trendy. read more