Had a gift certificate for here. Had deluxe burgers and fries - juicy and tasty and delicious. Service was fast and polite. Extra helpful waiter. Food was warm. It wasn't the cleanest restaurant but it was very good and quick food. read more

Chili's is one of my go to's because of the 3 for $10 smokin deal !! I rarely go to this Chili's because I have one closer to my house. This Chili's is located where the homeless are wrecking the area and abandoned shopping carts are a HUGE problem. I spoke with David the manager on staff during my visit and alerted him of the abandoned carts in the restaurant parking lot. He assured me that he would look into what Chili's corporate policy is regarding this topic (he didn't think there was a 3rd party company hired by Chili's to remove carts). I provided him the 800 # that is on the City of Mesa website for abandoned carts and he told me before I left that he had already emailed the needed parties at Chili's for direction moving forward. I appreciate his time dialoguing with me and his speedy follow through. read more

So me and my fiancé come here all the time and always have the best experience but one day I got the bottomless soup or salad and when I was eating I found a peace of plastic in my soup and I did all most ate it I was so upset and the manager came and gave me a new bowl of soup but I felt disrespected because she told me it's from the bag the soup comes In and told me accidents happen with Attitude but at the end of our meal they still wanted me to pay full price for it and I had to get the manager again and had to ask what they are going to do about the plastic in my food that I could of coked on and the gave me 25% discount I just felt it was wrong of them for all the trouble they gave me read more

I don't know why this chili's location has mediocre reviews. I have had nothing but good experiences here. Great, helpful staff. All the food I have ever ordered here has always been delicious. read more

Seemed like this location was under staffed poor waiter was working to many tables by himself. The food was not good only ended up eating just a little bit. Some grouchy waitress you could hear her complaining and yelling in the back and see her attitude when she came out. read more

Too much salt! If I were a wild deer, I might have appreciated the salt lick that was my meal. And I like salt. I even liked the Angelina Jolie movie. I sent the fried onion and jalapeno appetizer back and replaced it with fried cheesesticks (no appetizer option that was not fried), but it was both salty and freezer burned. I then got my meal and had three bites before I gave up and sent it away. They gave me coupons for a next visit, so I gave them to other diners. I will not risk the high blood pressure. Service was good, but they need to make the food on site so that they can adjust the salt content. I think corporate wants to sell more drinks. read more

Oversalted, overcooked and underwhelming portions. We ordered the $17 ribs and it came out looking like jerky- when I took a bite, I wished it was. The salmon was crunchy (not in a nice way) and inedible and the rice was undercooked. Rice-A-Roni from a box tastes better. They put salt in almost everything, it seems, to make up for zero flavoring. Their broccoli was clearly boiled and the only thing served despite the "steamed vegetables" description. Everything was so poorly prepared and they were clearly cutting on quality that I am never going back to ANY Chili's restaurant- it's just not worth the high cost to dine there and get garbage. Oh and they also automatically charge $.99 for "Tableside" entertainment, a tiny tablet on a podium where you can place your order, play some games, and pay your bill. I didn't even touch the thing, except to move it aside and we were charged. I guess the only upside to the visit was that when we told the server to remove it from the bill, he did. read more

As always the fajitas were great. Our waitress was good and friendly. Only problem we had was the restaurant was loud and noisy and it took asking 2 people to clean our plates off our table so we could enjoy and share a desert. Gentleman that brought out the desert acted like he didn't know where to set the desert down at because there was no room on the table. We're guessing he could have picked up plates and took them away, but didnt. read more

Wonderful service (Thanks Penny) Excellent food! Best Happy Hour in town. Football games going on every channel & they are truly happy to see you!! read more

I had take out from Chili's and really enjoyed my order. I ordered their chicken nachos and they were very good. My son ordered the soft chicken tacos and they were also very good. The online ordering is very easy and the online menu is very easy to understand. I like that they have a wide variety of foods to choose from. The pickup process was very easy. read more

Great place to relax after a long week at work. Very friendly staff, food is great and service is fast. All around a great place to visit!

First of all, when I arrived I literally had to wait almost 5 minutes for somebody to come over and seat me. It wasn't busy at all and there were three servers standing by a table just chatting the whole time. When I finally got seated, the server was very nice but extremely slow. She kept forgetting drink orders and getting the drink orders wrong. And then as I was eating some salsa, I scooped some salsa out and I saw a hair hanging off the end of the chip I pulled it out and it was about 2 inches long. Gross to say the least. I told the server about it and she apologized and brought a new salsa but that was it. Then as we were waiting for a drink refill another server came by to give us our refills. She couldn't remember which one was the Dr Pepper and which one was the Coke zero so she stuck her nose right down on top of it and sniffed one of them and said oh yeah this is the Dr Pepper. Seriously! How gross is that! I like chili is just fine, but I will never go back to that location Update. I don't know what I was thinking. I came back to this location with a friend. Why? The service here is sooooo bad. I'm done! Never again. Chili's fans, do yourself a favor and stay away from this location. read more

This review is for your kitchen staff. Though I can't call them out by name, i want to recognize them. I have food allergies and this is so far the only restaurant that I can eat at without getting sick or getting cross-contaminated. Thank you! I know very well what steps have to be taken to ensure my food's safety and I want to express my appreciation. You all have made my life easier and I am in your debt. read more

We sat without a server being assigned and the waited for 15 mins before we asked for a server and we learned that no one had been assigned. The server who decided to help us couldn't get the order correct and the food took forever to get out. Simply avoid this place!!!!!!! It is not the Chilis before the increase in minimum wage. Run don't walk away from this place!!!!!!!!!!!! read more

This Chilis catered our corporate event over a two day period. Everything was amazing! Fantastic food, service, and staff. Trust this crew to get things done in a rockstar manner. Shout out to Kim and Nikki, the managers that took care of us. read more

We rode out bike here, came in the door around 7:45 and the lady said they can't serve any new guest because they ran out of hot water... Yes that's right. No new guest at 7:45 because they ran out of HOT WATER. That's how we run restaurants these days I guess. Denying customers because of lack of hot water read more

Yummy food , good service, great prices.

My family and I went here to celebrate my sons circumcision/ college graduation. He was extremely excited to go to chilis!!! So excited that he happened to rip his stiches! :(. We did invite the Rabi who performed the circumcision earlier that evening, in the hopes that we would find a kosher meal suitable for his palliate and beliefs. Needless to say that we could not find a kosher meal for the Rabi nor could we find a meal that could brighten the spirits of my freshly cut son. The waiter had dropped soo much grease from the sizzling fajita onto my sons lap that his genitals now look like Bee Arthurs neck. Shalom, The Rosenburg family P.S. We should of went to Applebees!! read more

The food was great! Austin was a terrific and very attentive. He was the best waiter ever

Driving around we ask ourselves where can we get a good steak and not break the bank and we thought Chili's! In the past I've had great ribeyes from this place but tonight it was a major fail. The rib eye had no juice, I even made a comment it seemed as if it was fake meat. It also had this big blob of butter on it but it was a garlic butter that thru off the whole plate. The whole thing tasted like the jar of garlic was old n turning ranced...you ever buy a big jar of garlic from Costco and you can't use it fast enough and its starts tasting funny..exactly how dinner tasted. Major disappointment . Now, I got offered a new steak after everyone was done eating and my dinner was already ruined. Chili's let me down as a faithful go to and lost a customer probably for a very long time. read more

Not happy to park and get entire family out to walk up to the front door to find out they were closed due to hot water heater was broke. I understand things happen but what a pain. We went a few miles further east and south of the 60 and found a better newer chilis read more

6 months ago my grandma had us goto coco's. yuk. So when we came to visit again i told my wife anything but coco's dennys etc... It was funny because we where suggesting chilis and black angus and she would bring up coco' each time. but i told my wife i am done with those type of places. So we got to goto chili's :-) i ordered the memphis dry rub ribs. Ive had them before and i love the flavor. The ribs where kind of dry and i had to rip the meat off the bone. It wasnt as dry as famous daves though. The ribs i got near home at chilis are a 5 but i can only give this one a 4. read more

My boyfriend took me here for my birthday because we were able to use a gift card we had. We were both very surprised at how yummy everything was. We were pleasantly pleased, and will definitely be going back. Great service, great food. read more

Waited 15 minutes for a table in a half-empty restaurant, then sat for more than 10 minutes waiting for a drink order to be taken, and now it's been 45 minutes since we ordered food and nothing. One waitress is working the entire restaurant by herself on a Saturday night, and I can't blame her for what is clearly very poor management. We won't be back. read more

Our local Chilis is phenomenal! The staff knows us by name and is always friendly. They make great food suggestions for when we don't know what to get and seem to be more then willing to help with any questions. The food itself has always been delicious. The prices are more then fair for the amount of food you get and the drinks there are phenom! I love love love the margaritas! read more

I like the burgers here , they are very very good. Also I have the loyalty membership so I get a free drink ever time I come in . The service is almost always very good with a few exceptions. I come to this locations instead of the signal butte location which is slightly closer to me because the service is better here. Now that red Robin has made the portions smaller and raised prices of their burgers I find Chilis is my go to burger for a sit-down restaurant. The only thing i really don't care for is there chips and guacamole. The guacamole is not made fresh and they add so many other ingredients like tomatoes and onions etc it is just terrible , and the chips are also terrible. The top 3 things I order from Chilis are 1. ALL THE BURGERS ARE GOOD the sunrise is my favorite with onion rings on the burger 2. FAJITAS excellent quality at a good price 3. CHICKEN CRISPERS another excellent choice very nice portions Suggestion please do away with the cheesy lines you have your servers say when they come to greet you. read more

I don't have anything to say about the food or the waitering - I just go for margaritas. The regular bartender is highly competent and doesn't bother me with talk if I feel like drinking in peace. read more

Here on a Monday and the bartender couldn't see past a three foot radius. I sat at the one seat open at the bar that had the leftovers from a previous guest for 30 minutes before I had to switch seats from the mess not being cleaned up. Then, I got a view of the kitchen and remembered why I don't come to chili's. It was a complete mess and the MANAGER was munching on food just adding on more weight. Gross. My memory serves me right. read more

The wife and I can't get enough of this place!!! Always great food and a great experience overall!! Chilies is our go to date night food!!

Your chicken fajitas taste like hot dogs and also have a hot dog consistency. Manager said it was from the new marinade. Do you soak the fajita chicken in hot dog water? Smelled like boiled hot dogs too. GROSS. Won't ever be back. read more

We ordered our food on line. We were told our food would be ready at 5:13 pm. Arrived on time, but it took 9 minutes for someone to come out, wait on us and bring my cold order out from the back shelf. Sorry guys, no gratuity from us today. Ps, our chicken crisper were not done. read more

Great service my sides were cold but main dish (steak) was hot which was weird but overall great evening....will definitely be back!!!

Came here for Sunday lunch after church. I was with a 9year old, so having the new tablet with games at each table on it kept her occupied, which was nice. They were busy so our server was a little distant, and hard to get a hold of. That was a bit annoying, but the food is always good here in my opinion. Of course I will always be back, because I love the food :) read more

Craptacular service. The wait was long, my son wanted to go as an acknowledgment for a academic achievement. Waited over 30 mins when told 20 mins for a table. Take us to uncleaned table and now have to wait for it to be cleaned. Ordered 2 for $35, wanted a salad instead of potatoes or fries...$2 extra. Fine no problem even though on the menu it is a 60 cent difference. Got our meals, the salad was mixed greens only tossed in some oil...eeeww. No other veggies where on plate even though I was suppose to receive some; nope just steak and oily salad. The waiter was inattentive and unapproachable. He forgot drinks, had to flag down for refills and remind him about a dessert we ordered. We got their presidente margaritas which we have had before many times...totally mixer and water..no alcohol in these. I have been to chili's many times and would not recommend this one. I don't expect five star service at chili's but I do expect some type of service and decent food, this establishment was none of that. read more

First thing is you walk up to the door and it's filthy and the paint is chipping. The place always seems empty. Hmmm The staff is minimal in that it seems they are about ready to close this location. The sloppy manager seems to pitch in, but is unexperienced. The food is ok with a nice Chili's selection. It is just hard to get anything you need or to get anyones attention read more

I haven't been to chilis in 5 years! I went because I had a coupon for a free kids meal with each Adult meal. The house margaritas were only $3.99 and were strong :) menu is large! The southwestern eggrolls were very good! read more

We came in to have lunch today and have a wonderful meal. What happened to another party really me made me appreciate this location. They had a party of 15 come in and they opened up a section that was closed to take care of them. Now that's customer service. read more

My family and I have been eating at this Chili's over 10 years. Probably once every week or two. Never had bad food or anything negative to say, until last night. It was a semi busy Friday night around 6pm. Waiter was super helpful and efficient. Night was fine until dinner came. I got my chicken bacon avocado sandwich, noticed a white-ish blonde hair across the top of my fries and another laying across the top of my sandwich. Well 13 years waiting tables myself... Shit happens. So i said nothing, until my friend bit into her turkey burger, and pulled a WAD of whiteish blonde hair out of her teeth that was melted into the cheese. Now im gagging. Couldn't find our waiter, so the other guy in our section saw my face, asked what was wrong I told him, no appologies, just took our plates said we will make fresh ones and walked away... Then 15 mins in our waiter Comes over, still no appology, but says our foods almost done... Now a manager with a smirk and an attitude walks over and says verbatum, " um so i heard you have a problem with our food." so i said your food is fine, i have a problem with hair WADS. He looked bewildered, like i put the hair in there myself, as i have long brown wavy hair. Made multiple excuses about how its near impossible that hair of that type ended up in our food. Basically calling me a liar. Said he was going to inspect his kitchen and get back to me.... As if i was paying for this food, hahaa! Whelp, manager never applogized or took ownership. Never came back to the table and delivered the remakes, our waiter did. My stomach was churning from anger and disgust now. But my friend was starving, so i said ok, eat your food. I refuse. She cut open her turkey burger and it was RAW. PINK AND GOEY LOOKING. Now im beyond furious. Waiter said nothing after we showed him. Just took the plate and walked away. I saw the manager starring at us from behind the waiters station. He didn't come. So i said screw him I want the GM. I said who is your GM. He pointed to a women with long whiteish blonde hair in a loose pony tail..... Boom! So i said tell her I want to see her. 5 minutes later i was told she went home. So i told the waiter, im paying for nothing, this makes me sick. Not one appology. Waiter said he wasnt sure if the manager would comp our whole bill, but he was so embarrased he told us to leave and he would pay our bill if it came down to it. .. Wow #CHILIS . WAY TO GO WITH THE MANAGEMENT TRAINING! Had i got one appology, i would have never posted this. Ive actually never written a post before on food. Because shit happens... But this was disgusting and wrong on so many levels . Here is the kicker; the 2 booths behind us also had hair in their food!!! Manager never once addressed their tables. So these poor people didn't touch their appitizers, and paid for them! read more

Door handles are nasty. Service is a little slow. Best idea is to grill some steaks at home with your family

i feel sooo bad with Chili restaurant because they send me a coupon in my email for my birthday to get a free dessert : I went today to get it happy and the lady told me that i have to buy an entree and did not say on the coupon sooo i feel bad with them now ... read more