First time trying the Cajun Pasta with shrimp and added garlic & mushrooms per waitress asking if I wanted to add them in or not. Couldn't taste any garlic and the texture of the penne was disappointing. It was super starchy and a lot of them were clumped together despite there being Alfredo sauce. I don't think I've ever had pasta noodles overcooked like this before from any eatery. I don't know if overcooked is even the right word to use... maybe not enough water when cooking? I love pasta dishes so I've had my share of great and mediocre ones before. This was below mediocre. The penne really ruined it for me. read more

My first Chili's experience ever! So I took my medicine before coking here though & so far t'was a pleasant experience. Came here for dinner since it's one of the closest restaurants from our hotel staycation. It's in Kapolei Marketplace so lots of available parking, cha-ching! We were greeted upon entering and it took us 15mins. to finally get seated. FOOD: Mozzarella Marinara - kinda big for me though (lol) but anyway t'was good! It comes with 3pcs. and served piping hot. I only ate one but t'was enough for me to enjoy it. Crispy and toasty in every bite and inside is creamy & the saltiness is just right! The marinara sauce on its side is perfect dipping sauce choice and was seasoned perfectly! Cajun Chicken Pasta - has a good kick on it coz of the cajun. It was creamy and deliciously seasoned. Pasta is cooked just right. Couldn't complain anything tbh, and the spiciness level is manageable for my tummy. Caesar Salad - just okay for me. Not my favorite on that evening. I just don't appreciate salad having cheese on the top. Dressing is on its mediocrity. Service was not that fast and the kitchen was very busy (full house at that time). Ambiance is very Westernized. Typical bar/resto that you can ever have. Love the light though. Shoutout to Weston our friendly and efficient server. It was quite a busy evening and he did a great job attending his customers. He is so patient as well. I can feel that he's tired but he did an extremely well mannered service amongst us! Happy patrons here! Leave the place with contentment. Mahalo for reading & happy juandering fellow yeeps! read more

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They charge for dressing, they don't honor the free chips salsa, waitress did not give fresh chips or salsa to take home. The food quality has gone down and I still tipped 18%. Never again read more

What can I say? It's Chilis I want my baby back ribs. It's what I expected and it's what I got. Food was good. Service was good. Price was good. It's all good. read more

Chili's - Amazing margarita haven't had one of these in a while, but one is good enough for me - American Near Me - Kapolei, Hawaii

After a movie at the local theatre we dropped by Chilis for dinner. Months back we went there and we're not very pleased with the food. However this time it was much better. Husband ordered the hamburger with mushrooms with fries. He said his burger was very good but the fries were Luke warm. Our waiter came over with a freshly cooked fries for us without us saying anything to him. I had the Black Bean burger and it was surprisingly good and well seasoned. Our server was friendly and prompt with and drinks. read more

Chili's - American Near Me - Kapolei, Hawaii

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Check in with YELP. Get a free chips and salsa. Food- Quesadilla Explosion salad with shrimp. The salad was not visually appealing. NO EXPLOSION here. The lettuce looked wilted and the toppings, including the little baby shrimp, looked sad. Yes, I ate it. I was hungry! Service- The hostess didn't know how to accommodate our party of 5. One of the waitresses moved some chairs around to make it work and we got seated. There was some confusion with the bill. Basically, the waitress made errors on the separate bills which in the end had us either paying twice or figuring it out amongst ourselves on who owes who. NOT good. Ambiance- sat in the bar area. Basic, clean area with TVs. Will I return? Probably, because it's a convenient meeting spot for the ladies. I WILL NOT be ordering that sad salad again. read more

Staff was not very nice and seemed annoyed with a big party of travelers but yet sat 2 other parties right after us inside but placed us as the only party on the patio. The server was the only good experience, he was friendly, accommodating and did the best he could under the circumstances of going back and forth from patio to inside customers. Will not be back read more

Good service, waiter was super nice. Got our food pretty fast and was really good. Every empty in the mornings so good service! read more

Chili's - American Near Me - Kapolei, Hawaii

Very good Chili's. I hate they don't use the rewards anymore, I had a birthday dessert that I couldn't use, but the service was great and the restaurant is very clean. read more

Haven't been to Chili's for about two years. The Chicken Crisp was good as I remembered, MaiTai good too. It was nice to switch out the mac/cheese for corn on cob. Nice platter of nacho chip and great salsa dip, so easy taste, not too tangy or sweet, perfect actually. My family enjoyed their dishes also. Our server Nahe was so awesome! I love love the Kapolei location!! read more

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Ok, this is my first yelp review. What can I say... the Manager (Freddy) here is an amazing person! and it shows by how his employees are so upbeat around him. Great Managers = Great Employees = A great experience as well as great service. One person in particular is Stephanie(The Bartendress,) she was humble from the start, attentive throughout the time I was here serving me as well as the tables around the bar and just say'n...ella es hermosa! So all in all it was great experience and I'll definitely be back. read more

We came on a Tuesday night and got seated immediately. We usually come here for their triple dipper appetizer. Definitely enough of food to be an entree substitute. Our server Quinten was super friendly and took our order. First we showed Quinten the check in coupon to get free salsa and chips. We ordered the usual triple dipper ($18.99) and choose the southwestern egg rolls, big mouth bites and honey chipotle chicken crispers. I ordered the mushroom Swiss burger ($16.99) which is one of my favorite burgers to order here. The salsa and chips came out first. The chips are hot and fresh. The dip is tasty and goes quick. Luckily there is unlimited refills! The burger and the triple dipper came shortly after. The burger was a pretty good size with plenty of mushrooms. The Swiss cheese was freshly melted and stretched after every bite. The egg rolls were so good and went well with the ranch sauce. The chicken crispers already have a name for themselves but yes, they were crispy, juicy and delicious! Overall, a great experience. Good food, ambiance is nice for both the dine in section and the bar section. Service was great and we were taken great care of. read more

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The staff was very rude and did not acknowledge us when our party walked in. We stood for 5 minutes waiting to be checked in while three employees talked to each other. One employee even looked at us but turned away and went back into the conversation like we haven't been standing here waiting. We ended up leaving and going elsewhere. Very unprofessional. read more

Shout out to our server MELANIE for taking good care of us. She was so patient with our daughters, one of which has autism. We need more kind hearted people like her in this world. She deserves a RAISE!!! read more

Are they paying for these good reviews lol? Cause I've been here 3 times an everytime has been god awful. 3rd times the charm ill officially never come again. Got seated within a few minutes but then proceeded to wait 30 mins before even getting acknowledged or even get water while people who got seated after us got served. Took our orders for food and ofc my order came out wrong, it took so long to fix I just asked for it to go instead cause we were not about to wait longer, and could you guess? It was still wrong half the party had good food though so I'll give yall that. read more

The food was great, but the service could be better. We were done with our meal before our water was refilled, AND she did not return with xtra napkins that she said she'd bring. This was the 2nd location where service was bad. I'm not sure what is going on, but I was disappointed. read more

Went to Chili's out in Kapolei with a male companion on a Wednesday night for dinner. We went straight to the bar. Waited a few minutes before the female bartender handed us couple menus to look over. My companion ordered drinks as well as the mozzarella cheese sticks plus chicken wings. One order chicken wings was done buffalo style while the second order wings was done with the honey chipotle glaze. While waiting for the appetizers...we ended playing the trivia game $2.99 unlimited play time. The appetizers finally arrive...the mozzarella cheese was cut thicker than what I pictured (darn it I forgot to take a picture of it) and it was good. I decided to eat the honey chipotle chicken wings and it was finger licking good. Also ordered the chips and salsa which was free with the Yelp check in. I was still hungry so I ordered a half rack of the barbecued baby back ribs. Male companion ordered the half rack dry rub baby back ribs. The sides were cold slaw and French fries. Once the baby back ribs and sides arrived...I had asked the bartender for a plate. I transferred the barbecued baby back ribs to the plate. I started to cut the rib meat and it fell off the bone. The ribs was good but dry and yes I even licked my fingers after eating the ribs. Whatever food that we could not finish...we ended up asking for a box and taking it home. Basically the leftover chips and salsa, the dry rub baby back ribs plus fries, and a couple pieces of buffalo wings. For a Wednesday night Chili's was pretty busy with customers. I noticed a lot of the table booths were filled with customers. The restaurant wasn't as noisy since most of the customers were either enjoying their meals, playing games on the pad provided at the table, or watching the television screen. read more

Chili's - Chicken wings - American Near Me - Kapolei, Hawaii

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My order was to go! Normally I would not have any issues but" spending 70 bucks for lunch your expectation is high or al least set to decent standards. My ribs is dry and I asked for the bbq sauce on the side it's smothered and ribs are still dry! Salmon was small and warm only. When they served it it is hot and savory. I watch them closed the lid of my food and packaged it right away then drove to my work only five minutes there is no reason for it to be warm or any unsatisfactory quality. Called them cause I care enough maybe it that they haven't made sure it's a good quality when given to customers. Malik was the manager I spoke to and offered me take of us on next visit. I been to this location for some time now regularly and barely have any issues that can't be fixed. Just disappointed of this particular visit and experience. read more

Sooo- we usually go to Chilli's if we see one since they closed most of them down in Oregon. We've been to this location before and have had good experiences, which is why we came back tonight. We came in and were promptly seated by the hostess. We sat for almost 15 minutes before the server came to our table. He asked about drinks, but we were ready to order. This may have overwhelmed him for some reason. We ordered 2 appetizers plus our entrées. The chips and queso came quickly- before our drinks. Matter of fact, we finished it before our drinks came. Then our second appetizer came- still no drinks. At this point I got up, went to the hostess and ask her if there was an issue with our server? I could see him the whole time after he took our order. Standing in the kitchen watching the cooks, and waiting for food to appear. The hostess got our drinks, and a manager stopped by and asked if we would like more chips. We said yes and thanked her. But she never came back, and no more chips. Finally our food came. It was hit and miss. The shrimp tacos were OK. The pasta was good, the burger was good. The quesadilla was ok. The nachos were soggy, like wilted floppy new york pizza. The southwest egg rolls were burnt and had a rancid taste. Worst ones I've ever had. Guess what? No one asked. Our server stopped for a second asked how things were, turned and left before we could respond. I had to yell for a drink refill and he waved. I did get it. Let ne say that it seemed that other servers seemed to know what they were doing. We had 2 guys that both seemed as if they had no idea what was going on. Couldn't tell if one was training- because neither seemed to know the first thing about table service. The management didn't seem to care much. The only person who cared about us was the hostess who seated us. Worst experience ever at any Chilli's. read more

Long wait times is an understatement. From a 45 min wait time to be seated, to the wait time for the server to approach us, and to the wait time for our food. They seem understaffed and lack the basic customer service. Our server seemed to be doing the bare minimum and it wasn't busy at all...I think I know why there's so many empty booths. And the food was "meh". Hate to be "that" guy complaining but it had to be said. If you're thinking about coming, don't. read more

They got rid of the fried pickles They got rid of the fried pickles They got rid of the fried pickles read more

Apparently it takes over an hour and a half to get a small 2 meal door dash order made and handed off to the driver.

Excellent service, but bummer they discontinued their rewards program! Was looking forward to those chips & salsa. #RewardsProgram #CustomerService #Disappointment #ChipsAndSalsa read more

Part of our bucket if theres occasion is to come at Chilis as they were not as busy as the other restaurants yet food still comes out a little longer than expected. Some food was on a warmer side when we got it. Yet, food was tasty although it was a little mess when we had the trio combo coz my daughter received her tray with the ranch all spilled on the tray. read more

Chili's - Appetizer - American Near Me - Kapolei, Hawaii

NEVER USE A DEBIT CARD HERE. After having dinner there and using my card, a few days later that card was used for purchases I didn't make. They make it very obvious that they don't like people dining alone. Service slows to a snail's pace and food is served cold. I'm filling a report to the police and disputing these fraudulent charges. Be VERY CAREFUL!! read more

Food was good, service was amazing. Clean and neat environment. Ordered queso appetizer, super cheesy. Got a smash burger, that was the star of the show. Trio fajita, super flavorful but tortilla tasted a little stale. read more

Chili's - Trio-Fajitas! - American Near Me - Kapolei, Hawaii

Be extra sure to check to-go orders! Had to call in my order because they didn't offer the honey chipotle mozzarella sticks online. Confirmed that's what I ordered and when we arrived the to-go side seemed like an afterthought. All good! Until we got home with my order and it was just regular mozzarella sticks. I got the 6 pc order to share with my family. When I called to let them know I got the wrong thing they just gave me a 3 pc of the mozzarella sticks I originally wanted and extra sauce for the regular mozzarella sticks I got but didn't want. Long story short - check your orders before you leave this location. read more

Chilis Kapolei has been my go to place for quick meals to pick up on my way home from work. For some reason the app has not been available for "pick up" or curbside orders. I stopped in and placed an order at the bar, had a drink while I waited. When I told the bartender that I wanted to pay with a gift certificate he seemed annoyed and said "I'll have to get a manager". A few minutes went by, then a manager came and asked for my gift certificate, I handed him my phone, thanked him for his help, He punched it into the computer and walked away without another word. I always order the party platter chips and salsa, which has historically been $10... it is now $18.99!!!! WTH. I understand that we pay more in HI, but a $9 increase on a $10 item is ridiculous. Add in the fact that the Kapolei store no longer honors their own "rewards" = this customer will find another go to restaurant. Now I completely understand why the bar was empty on Friday afternoon at 4pm. read more

Chili's - Ridiculous price increases. - American Near Me - Kapolei, Hawaii

November 11,2022 - Friday (Veteran's Day) Showed up for dinner around 8ish and when we arrived the wait time was about 30mins when we checked in. But we only waited for 10-mins & then received a text message letting us know our table was ready. We were seated on the bar side area at the main high table top that can seat big parties. Since we're just a party of 3 we just took one side of that table. OUR ORDER: Guacamole w/Salsa & Chips - had a reward for free chips + salsa so we only paid $4 just for the Guac Caesar Salad - side order Trio Platter- Big Mouth Bites x2 & Southwest Egg rolls Mushroom Burger w/Broccoli - since they got rid of their Garlic Aioli sauce it's an "ok" burger. They replaced the sauce with just Mayo Spicy Chicken Sandwich w/curly fries- very saucey just how we like it Blue Lagoon - Blue raspberry w/sprite (located on the keiki menu section Strawberry Lemonade Waters all around in the to-go cups because they ran out of cups since it's being washed. That's how you know how busy they was on this night. Food was good as always. Server was busy taking care of about 5-6 tables as once. She was able to get our order out quickly and we just enjoyed our meal & paid then asked for to-go boxes since we didn't finish our meal. This time we didn't order dessert but I'm sure if we go back we will order the Molten Lava Cake. read more

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No one in the store ! And it's not busy ! Still they can't finish my order in time . What is wrong with the kitchen. ??

The AC has been broken for over 3 months. Making it hot and uncomfortable especially at the bar area. Customers are getting irritated and it seems to affect the employees. How long does it take to get a part for the AC. Really? The owner doesn't care about her business. If there were a Buffalo Wild Wings in Kapolei. Chili's would be closed down by now. Disappointing. I stay away from there. You should too, unless you like to eat in heat. read more

Triple Dipper Walked in at 4pm hungry and arrived in time for 808 Happy Hour! We ordered the Loaded Cheesy Curly Fries (new menu item), crisp fresh tortilla chips, skillet chili queso, boneless chicken wings, and Southwestern Egg Rolls (2x),. it was a festive feast! All items were $8.08. Used my Chili''s Rewards for a FREE order of chips and salsa too! We left satisfied. I had a Strawberry Lemonade and my friend had a Mango iced Tea. If you go, ask for Nelly - she is the BEST. She is fast, friendly, charming witty and cute! I rarely write reviews but check my pics. I highly recommend this location! read more

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I went here for Veterans Day, Kapolei location. The female was server was awesome, fast service for how busy it was. Thank you!

I haven't been here for a while and the menu has changed but I'm ok with that. I like a changing menu, it allows me to try new things. read more

Chili's - Cookie with ice cream. My favorite. - American Near Me - Kapolei, Hawaii

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The host didn't greet us . No smile at the door . Straight face . Didn't ask if my child needed a high chair. All places I have been too asked me. My server was super nice and friendly. Asked for a medium rare sirloin steak but it was grey and it was bleh. read more

Love my neighborhood Chili's! Awesome food and some live NFL football every Sunday mornings. Each menu item that we had shared, was nothing short but excellent! BUT NUTTIN CAN BEAT DA SERVICE! Our waiter Quinton is what a five-star server exemplifies! Such a great guys with a super "make you feel like home" feeling. That's our number 1 reason why we go to our neighborhood Chili's! Keep up the Great Work Quinton, Imua! YOU DA MAN read more

Service here sucks. Always check your bill. They attempted to charge me for two drinks I never ordered. Then they don't honor their own corporate coupons. MANAGER did not even offer an apology for his own workers mistake. JUST A Oh glad you caught it. Smh.... read more

We usually love chilis but we found hair in our food twice. We know that it happens, but they should make their kitchen staff wear a hairnet. Also the service is usually okay but last night our server wasn't great. It felt like we were bothering her. I don't think I can bring myself to go back there. read more

Service was very fast and friendly, our server, Cory, was adept at meeting, and anticipating our needs. The food exceeded expectations, and the manager that followed up with us seemed to genuinely care about our experience. Definitely a return experience!! Kids meal pasta Pasta and grilled chicken Chicken fajitas Steak fajitas Lava cake!! Baaaraaah! Was ONO!!! When you like ono grinds and killah service, Right hea!! read more

Chili's - Chilis Greeter Booth - American Near Me - Kapolei, Hawaii

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Hmmm it's been awhile since I ate here. I wanted to eat here before they shut down Chili's in all since the Pearlridge has closed down. We tried to claim our free salsa and dip but was told they stop doing that a couple weeks ago. This place wasn't busy at all. Few people was here. We was greeted with by our host. Our waiter was pretty good so far. But was just bummed that they didn't honor our chips and dip. Maybe Bussiness is slow? Not sure? But overall, this place is still good in my book. Currently waiting on our food but I'll update after our whole experience. read more