My wife and I come here every few months with mixed results, but tonight was the worst. After being seated it took 10 minutes for the server to arrive at our table and take our drink orders, to which I also asked for a bowl of chips and salsa. A few moments later we got our drinks but no chips, so we put our order in and waited. 15 minutes later the 2 surrounding tables had both gotten theirs plus a second helping, so my wife reminded the waitress. 10 minutes later our chips finally come out and we were told the food would be coming shortly, well almost 30 minutes later our food finally arrived (while other diners who arrived there just as we got our chips, had already gotten their food). The food was warm to the touch, and while it was still good, it clearly had been sitting for some time. Overall if the building was full I could understand delayed service, but our area had 2 waitresses and the restaurant was only half filled at the most. We spent most of the time wondering when our server would come back, and why was it so hard to get chips and salsa. I like chili's but this location is one I'll avoid from now on. The one in White Marsh is so much more friendlier and organized, so I'll stick with them. read more