The reviews are true, service is very slow here. Patients is a virtue. The food hit the spot but the server definitely knows how to give the kitchen time to cook each plate. Which is understandable, but to get our drink order took awhile and even longer to get our refills. The steak I ordered was the best steak I've had at a chilis, literally no gristle, but I had to get up and find my own silverware. So a 3 star is perfect rating. Our waitress was very friendly and they greet you pretty fasts entering their restaurant. Probably wont be coming back unless I crave their southwest egg rolls. read more

Paisley made sure my food was quick and fresh . The restaurant was clean and the environment was inviting . Motivated employees who seem to enjoy their work . Queso, guac and salsa were all on point . Great ice tea. No sugar. read more

Chili's - Iced tea - American Near Me - Brenham, Texas

I've always had a good time here. The servers have always been kind, the food is priced well. Burgers, fries, mozeralla sticks, and southwest eggrolls are some of my favorites. Presidente Margarita is great. I'm not sure why there are so many other low reviews, my only complaint is that it feels like the tables are often sticky. read more

Today I got invited by a friend to have lunch at Chili's. We order burger and fries. The order came and the fries were hot well seasoned and the burger was delicious. This was price was reasonable and the service was excellent. The total bill for two was $33.52. We were impress with the food and service. read more

This is the best run Chili's I have ever been to. We had Chloe as our waitress and she was amazing!!!

This is the best Chili's I've been to in forever! The SW eggrolls have gone downhill at every location I've visited in DFW. This location did an excellent job with them, tasted like they used to! Will def come again if I'm in this area. read more

Friendly staff. Went in between 4-5pm. Plenty of seating. Drinks came super fast. Food was just okay. Nothing to brag about. Burger wasn't greasy and meat had no flavor. Fries were also overly greasy. Lesson learned... second time trying this location. Not much around here. read more

Ok y'all, it's a chili's. It's not the best food, but it is nostalgic as hell. You're eating at a chain that's only slightly better than the others. Here's your order: You're going to get the 3 for me special. Upgrade the drink to a house margarita. Get the guacamole, caesar side salad, or the salsa with chips as the app - it won't blow your mind, but this is NOT the main focus here. Crispy honey chipotle chicken crispers - THIS IS IT. This is what you're supposed to order NO MATTER WHAT. It comes with corn and fries, but you can substitute for the other sides. I recommend keeping as is. If you're feeling fun, get a dessert, but tbh the only one I'd get would be the skillet cookie (which is not subsidized in the special). Regarding service here- they were great. Honestly the best service I've had at a chili's in my lifetime. If you just want to get drinks, go for the el presidente and make sure they give you the shaker (otherwise they'll skimp on your drink). read more

Chili's - Salsa and chips, chicken crispers, honey chipotle chicken crispers, loaded mashed potatoes, broccoli, corn, and fries - American Near Me - Brenham, Texas

This is the second time we have ordered wings bone in and the second time a pint of sauce was slopped on the day old, dry wings. Evidently no attention was paid to the issue in a previous review. read more

Wish i can leave 0 stars waitress had an attitude just being a little bitch like she own the restaurant or something took for EVER to bring the drinks ,, Definitely NOT recommend this place at all read more

Ask for Ashley to be your server! She was great! She paid attention to our table and kept our drinks filled and brought fresh chips and salsa when we were out right away. Food was delicious and we left full and happy. read more

We have eaten at this location 4 times in the 2 years we have lived here. The food is not 5 star quality but it's Chili's and people shouldn't expect that. I can honestly say that all of our visits have been very good. This last visit dealing with Caitlin was excellent ! I will say the Southwest Egg rolls are the best. They do a good job on drinks from the bar. We will continue to visit this location. read more

I came here for a quick and easy dinner to-go and the food was exactly what I was hoping for! I ordered the 3 for me (which was a perfect deal for me) and got the Shrimp Fajitas, Southwest Chicken Soup and Strawberry Lemonade. The fajitas were delicious! I loved all the toppings and got guac (you oddly have to ask for it, but they delivered) and everything was great. Soup and lemonade also hit the spot. I did curbside pick up which was super easy to navigate and I was grateful for it after a long day at work. My only issue was I didn't get a straw or utensils... Yes, I did indicate that I would like some when ordering. This was only a big deal because I do not live in Brenham and was staying at a hotel, thus I have no access to straws or utensils and actually needed them. Luckily for me I had a spoon and fork in my lunchbox that I used. I understand it's easy to forget, but if I weren't always prepared for the worse case scenario, then that would have been a difficult dinner to eat with my hands. read more

What a disappointment. Ordered togo food for pick up. When you arrive they tell you to to stay in your car so they can bring it to you. They lost the order yet somehow when I finally went in to get my food it was ice cold. We need more decent choices in this town besides bbq, bbq, Mexican, Mexican and bbq. read more

Since every Chili's I've ever ate at from Hawaii, Massachusetts, Virginia, DC, Seattle, and many other places around Florida, Alabama & Texas the meals all taste the same. Menu only changes as it changes Nationally. One must base it off of the service. If Hannah is working the Bar, sit in the Bar area and you will never be disappointed. Great drinks, food comes out great and in a fashionable time during all hours. read more

I have eaten at Chilis in several states and I think the average 2 star reviews, for this location, are generous. Let's be honest...you don't go to Chilis for fine dining and that has never been my expectation, but the Brenham location gives new meaning to mediocre and the service pushed in all the way down. The table we were given was dirty, the appetizer plates landed on the table, fresh out of the dishwasher (thankfully clean) with puddles of water in the stack - the server we stopped, apologizes and asks if we want her to dry them? Really you have to ask... she returns with paper towels (from a restroom dispenser), almost as if to make a point of how inconvenienced she was. We ordered a large appetizer platter for our group of 5 and it looked like a variety of Taco Bell food. Needless to say the quality of our main meal was edible at best. I'll drive to Houston if I need variety outside of Brenham again. Chili's should not be a choice if you are eating out, even for upscale fast food. read more

Ordered Togo dessert and was still frozen. Thought process- " throw it in the box and send it out".

Ordered 2 of the new chilly cheesesteak sandwiches and they were absolutely abysmal, no flavor no taste just ridiculous, I actually threw them away!!! read more

The food was great and the service was amazing. No idea why the reviews are terrible, it's a great place to have lunch or dinner with family. Great price options as well! read more

Consistently comfortable Enjoyable food and atmosphere I like it fine Chips and dips are above averag read more

I just had to leave a review for Chili's in Brenham. I went there for dinner tonight and sat at the bar because I was alone and wanted to watch the Astros play on TV on their amazing big screen TV A lovely personable woman named Casey was tending the Bar section and took the time to be attentive to me, in spite of being busy making drinks for the tables. A server named Holly cruised by and asked me if the Fajitas I ordered were satisfactory. I was so impressed by the service I received tonight I had to give them an outstanding review. I am visiting from San Diego and have eaten out for a month now at different places and the servers and the ancillary staff made me feel at home. Bravo to these hard working and friendly staff who went out of their way to make their customers happy. I have not experienced this at any other restaurant since I have been here in Brenham. God bless them. read more

Tried to go for lunch today but the hostess wouldn't seat our party of 3 at one of the many empty tables because they were for parties with 6 seats. We ate elsewhere. Very disappointing. read more

The waiter named ASHLEY is amazing, customer service was great. I wanted to leave this review because this location is usually prejudice but today was a good experience. I ordered the triple dipper with big mouth bites, southwestern egg rolls, and honey chipotle crispers. everything was good except the big mouth bites weren't fresh... i ordered the chocolate chip skillet dessert, it was perfect. if you get ASHLEY, she'll take good care of you! read more

Don't waste your money here the food is hardly worth it and the service definitely isn't. I have come multiple times had multiple terrible experiences, there is probably a total of 3 good servers that work at this establishment, the rest are inattentive, rude, and wreak of weed. One of the days when I was pulling into the parking lot my boyfriend and I saw 3 chilis employees smoking and the second we got out of the car we knew it was weed. To top that experience off we also got to hear them talking shit about the customers, god forbid they actually have to do their job well for a decent tip and no complaints. I've been served cold food on more than one occasion and just the other day I actually had a cook serve me my food because the servers were moving that slowly. Chilis in Brenham needs to do better, I can't imagine why anyone would want to go here for this shitty service and certainly will not be going here anymore. Update: both my boyfriend and I are sick to our stomachs from the chilis we ate for lunch. Thanks for the food poisoning! read more

Food was good and the staff was nice, but please bring back REAL menus. I understand the issues with Covid, but we shouldn't come to a restaurant to look on our phones. Plus a member of our party didn't have a smart phone and that was frustrating for him to not see a menu. It's not the fault of the staff but it feels like not offering menus is bad service. Also, when it came time to pay I had to fill out a questionnaire on another electronic device before I could complete paying. I also couldn't get a receipt unless I put in my email address. Something I don't want to give. So we had no receipt. read more

This is Chili's so except large chain quality sub par food. Chili's wise, this is a good one! All the food I've had here has tasted pretty good and come out at an acceptable rate. Service isn't always the best or the worst. It's Chili's, so if you're expecting high quality food or exceptional service you'll be disappointed. But if you're feeling like some Chili's, stop by and eat here. It bugs me when people only write reviews to chains when they have horrible experiences. If you're looking for an incredibly high quality experience don't go to chain restaurants. read more

I just wanted to say I don't plan on coming back. Service was terrible. Seen the managers treating the employees like crap and that's not okay. They need to be treated equally, not just stand there and watch one of the managers treat one of the bartenders like she's the most favorite employee. Y'all are tryna run a restaurant? To the managers: start acting like adults and treating everyone EQUALLY and maybe you'll start being able to keep employees for over a month. Also, I ordered the sirloin steak, asked for it well done, and got it medium rare. It's a f-in circus there. read more

This was the worst dining experience I have ever had. With the limited seating due to covid you would think less customers would mean better service. There were at least 4 servers and only 10 tables of people thru the whole restaurant. Took 30 minutes to get out order taken and the bartender didn't know how to make a margarita pretty much a beginner bartender drink. Come on Chili's step it up. read more

Nicely located...however it's a smaller location. Came in after a Brenham football game. Was seated fairly fast however it was dishes on every table it seems. The server escorted us to our table & we were crunching chips under our feet. As more people came in the employees started cleaning tables. Our food came out fast & was hot. It's a nice establishments however management needs to keep it clean. read more

Chili's - American Near Me - Brenham, Texas

Is it mandated that this chain provides poor service across the board? Because it sure seems that way. Based on literally the past twenty years of negative experiences at Chili's in multiple cities and states I sadly never am able to convince my husband to give any Chili's a try because, despite me also knowing about the level of consistent suck, sometimes Chili's chicken tenders and chips and salsa sound good. Today he specifically wanted to watch Baylor play so we decided to give Chili's a chance. We tried to order food to go about a month ago and I sat on hold for the entire 20 minute drive into town. But hey, somehow they are always busy, right? We also thought they had finally closed because they've had caution tape across one of the entrance drives for a good while now. Nope - just a huge pothole. Walked in to no employee in sight. A customer was at the bar - no bartender. A couple was seated in the restaurant section - no employees. No greeter, no one. Another couple walked in and we just stood there and chatted about how Chili's was living up to their own standards. "Hello?", I hollered in the direction of the kitchen. No one. Finally, seriously about five minutes later, a young girl wandered out and offered to seat us. This is where I expressed my unsurprised distaste in the situation. What gets me is that we can't be the only two people in America who consistently experience crappy service at Chili's. The couple who came in behind us wasn't surprised at the situation and actually was happy I was going to say something. So why aren't things better? Chili's used to be reliably good. Our standards aren't abnormally high. We just expect decent service from vendors who we will give money to. I just don't get it. read more

Absolutely terrible... wouldn't recommend to my worst enemy. Below average food, terrible customer service, and ridiculous wait times

My wife ordered and picked up. The Margarita chicken and beans was ice cold. Hardly and rice and chicken with it. The queso was just horrible looked like a big orange slime ball with chunks. Very disappointed. Y'all shouldn't be taking advantage of people in this dire time where everything is to go with the Virus. Ok read more

Horrible experience! We ordered cheese fries and the cheese came out burnt and crispy. Asked them to remake them and the second time the came out, they were the same. The manager made them a 3rd time but they were still over cooked. We ordered the sirloin "medium" and it came out rare. We sent it back to the kitchen and it came out medium rare. Finally I just asked the manager to remove it from our check. The manager and server was very nice but we won't ever revisit this location. read more

While parked in the curbside parking, about 6 of the employees were smoking, using profanity, and drinking. There was another car parked in curbside and they are were eating crawfish and disposing them in front and on cars. I am very concerned as a brenham resident and refuse to take my kids here anymore. thank you for ruining my chilis experience. read more

Our server was great! However, the food tonight was awful! Our order came to the table within 5 minutes of placing our order. We both ordered the Buffalo chicken sandwich and it was burnt, dry and cold. Tasted like chicken was cooked earlier in the evening and reheated. We visit other locations on a regular basis but we will not return to this location. read more

The server was pleasant and attentive, & food was yummy. Would def stop here again if I was hungry while rolling through town.

We love our stop at Chili's. Always sit at the bar and enjoy great service. Today when we arrived after 1pm there were children (with parents) sitting and eating at bar. There was also a bar patron watching a sitcom on his phone and laughing out loud obnoxiously. The manager and bartender was oblivious to the drunk patron watching tv on his phone or didn't care. The manager needs to be more engaged. read more

If I could give this establishment 0 stars I would have. First off it took a while to be seated. When we got to our table another server took our drink order after waiting almost 10 minutes. Then another 10 mins later our server came by to take our order. Didn't even say his name. We gave our order, we ordered the 2 for 25 and some other stuff. We ordered the chips and salsa, which never came. We finally stopped our waiter after about 15 mins to ask where the chips and salsa was and he said, oh let me get that. What he did next was the cherry on top of our visit. He walked off before we could ask for anything else, walked into the kitchen and shook his head and went... "ughhh". Like he was annoyed he asked for something we already ordered. The food took forever to come out. People who came in after us left before us. I even had to go to the bar to get a refill. Not once did our waiter come ask if we needed anything. We felt like we were an inconvenience. We asked for the manager, and the manager and told him our experience. He blamed it on not being able to get any staff hired. I counted 12 front house employees. Not including the manager or cool staff. I counted bartender, Togo staff, and waiters. So how in this little restaurant is 12 people not enough staff? I head an HR department for an entire company and know how hard it is to find staff, but other tables are getting good service, we were not. You have the waiter but they are too busy sitting and putting together silverware packets and staying in the back then checking on his ONE table. Unacceptable. Hope management, starts managing their staff and reminding them what good customer service is rather than ignoring your customers who tip by the way. Then at the end the waiter brings us the wrong check. I just can't even make this stuff up. It's that bad. read more

The food was good and came out at a reasonable time. However, after we received our food the waitress never came back over. We asked for extra salsa and she never brought it and also never refilled our drinks. read more

The is one of the smaller Chili's I have been to. Server did well even though she got a couple things wrong or messed up. But she corrected them well. Ordered the spinach artichoke dip. It was okay. Certainly not the best. But ehhhhh Had the carnitas and steak fajita. It was surprisingly good. Steak was cooked medium and pork came out very lean. Onions and green peppers where semi-charred and well seasoned. But the best part was their 6 sample of different topping to put on your fajitas. Pico de galo. Guac. Shredded Cheese, and a pickled onion and jalapeño salsa which was super tasty. All and all it was tasty for a change. read more