First time eating at this location. Ordered take out. Tried the Mix & Match ribs and Margarita Grilled Chicken. Both entrees were waaayyy overcooked and extremely dry. We did not finish either. Maybe dine-in fare is better, but this order was a definite swing and a miss. read more

Typically, I'm thrilled with Chili's. 2 for 1 drinks, crispy shrimp tacos that I dream about, and generally a clean restaurant. This location, however, has failed me each time. We like to sit in the bar/lounge, as there are TVs with constant sports on, and my husband can happily sit there with his 2 beer. The lounge was fairly empty today when we went in around 2 and we yet again experienced less than stellar service. First off, super dirty menus. Menus stay at your table in the lounge, which makes me think they aren't looked after. Mine was sticky and had food stuck to it, which I don't even understand as you generally look at it before food arrives. Gross. But, that being said, the menu is fairly large and offers a wide variety of treats. I had my usual margaritas and husband had his beer. My first sip of my margarita consisted of a blob of salt. Gross. The rest of the time, they were fine. Noted, ask for no salt. We had the 2 for $20 meal and our chips and guacamole were brought out promptly. Guac badly needed salt and after it was added, it was much better. The top was also black, meaning it had been sitting out and had oxidized. Not awesome. Our entrees arrived a bit later and both were quite tasty. My shrimp tacos came with a side of beans, that were more mystery liquid than beans. Kinda like a bean soup. Delicious, but soup. We finished as much as we could and sat at our table with our plates. And waited. Our server was also the bartender and was having an in depth conversation with two gentlemen at the bar. To the point where after 5+minutes, we had to ask the other server for boxes to pack up our meals. We did some packing and continued to sit there, right in plain view of the bar. The waiting continued and the other server finally return to take away our plates. Our brilliant server saw this and brought us our bill. I wished our tip could be a legit tip to not ignore your one other table. If you're looking for delicious food, Chili's can usually be counted on to deliver. If you're looking for awesome, prompt service, definitely hit another location. Both times we've been here, it's been like this and for no apparent reason. 3 stars are purely for my tacos. Try them. They're delicious. read more

I sat at the bar and waited 30min for someone to get my attention so I could get my check pay and leave when I saw a waitor return a costumers drink to the bar. Looked like something was in the drink. Saw bartender with curly hair stick her hand in the drink and then poor it in a shaker place her hand inside the shaker and pour the drink now running with her fingers into avcup with ice then took it back to the customer. I was completely disgusted and refused to tip after that. read more

Came in a couple nights ago with my family the atmosphere and waiter were great, as for the food it was disgusting. We sent my moms pasta back 3 times bc it was over cooked, I had asked for well done steak and twice I sent it back bc it was rare. We also got the wrong drinks and dirty silverware. We ended up leaving and just eating at home. read more

Waited around for 20-25 minutes to have our drink orders placed before we decided to leave. I kept making eye contact with the wait staff and was ignored several times. If you're hungry I wouldn't recommend this place. read more

My boyfriend and I went to this Chili's last night to use a coupon and the remainder we had on a gift card. I was hungry; so, it was great to get our free, with coupon, chips and queso right away. I didn't eat the queso, instead opting for the healthier salsa that they also brought as requested, but they gave us enough for probably four people. My boyfriend and I looked over the menu and decided that the two for $20 deal was probably best in a cost effective way for us. So, he got an appetizer of fried mozzarella sticks before our entrees arrived. I ordered the Maragarita Grilled Chicken and he got the half slab of ribs with french fries. The portion of chicken with rice and beans was huge, and he and I both took home boxes of leftovers. I probably would order the chicken again but request that they leave off the tortilla strips--they don't look so good in the leftover lunch I brought with me to work today. We never had empty drinks. Overall, I was pretty happy with this Chili's, both the food and service at this location. I'm sure we'll be back at some point, especially since we didn't get the Southwestern eggrolls last night, which my boyfriend likes! read more

So here I am. Sitting in chili's by the bar. Let me take you on a little trip. I'll walk you through my experience. So I had a rough day. Lot of adult stuff. Didn't really feel like cooking. We had just run to Bass Pro Shops and we wanted to eat. We chose to drive to aurora to go to chilis. Instead of Bar Louie. That's like choosing a bag of dog sh*t over a ribeye steak. Nonetheless. We came thinking we would receive prompt service. Well we waited for almost an hour for the thirty min wait. Finally seated. Didn't see a waitresss for 6 min. Placed our drink order and ten minutes passed before we got our drinks. Every drink but mine. My day is thoroughly ruined now. There are no new episodes of tiger king. And I'm sick of rewatching the office. All I wanted to taste was a cold beer and some boneless wings. Now all I taste is hunger and disappointment. read more

Sure, it's a giant restaurant chain, but Chili's never seems to disappoint. Is the food exceptional? No. Is it good? Yes. Are the drinks jammin'? For sure. The freshest ever margharita is the best. I must also add that the molten Oreo dessert is a favorite. read more

I dont know why they changed their menu but they did and it really sucks. I have a very strict diet and cannot have meat and Chilis always had great vegetarian options. But now there is two options. Pasta or a plain salad. Every single thing has either chicken or beef. A few seafood options but the price is insane for that. I am highly disappointed. The nachos went from a pile to 10 chips around a plate. Theres no more shrimp tacos or fish other than 1 salmon. Will not go back at all. Really a shame. read more

Been here twice in the past 2 months. Both times had amazing service. Last night the restaurant was packed but we still got everything in a respectable amount of time. Only thing that really made this worth 4 stars was that when our food was ready one of the servers took one of our dishes to another table. Me and my husband had ordered the same thing so we just shared until they were able to remake the other. Our server told us that happens all the time which was surprising . Food was all great though. read more

I dont think they are taking the needed precautions. You ask for ketchup they bring you the big container instead of the small once use cups that other places are using. Same with salt they bring the shaker instead of individual packets. Didnt see door handles being wiped down at all after several people had entered. Out of hand sanitizer in both machines. I will wait until safer conditions before returning. Just fyi. read more

I haven't been to Chili's in awhile. We couldn't decide where to go, but I really wanted a steak. The other half did not, so we chose Chili's to have some variety. We were seated right away, which always makes me happy on a Friday night. I decided to try one of their drink concoctions. I can't remember the name of it but it's; vodka, triple sec, lime wedges, muddled cherries and a splash of Sprite. It was rather tasty. We ordered chips and salsa to start. I really love their chips and salsa. The downside to ordering chips and salsa is they always give a small bowl of salsa and a giant mound of chips. Although this isn't just Chili's, it's most restaurants. I'm a salsa hog. Me + salsa + sparingly shouldn't even be in the same sentence. We started off with side salads. I am a ranch snob. It is my all time favorite dressing. Chili's ranch is rather delicious. For my main entree I ordered the 8oz Classic Sirloin with broccoli, loaded tatoes and garlic bread. I opted for the carne asada rub instead of the seasoned butter. It had a really nice flavor. Because of the amount of food I had already consumed, I decided to take most of my dinner home. I must say that made a tasty dinner the following day, To finish the meal we decided to share the Chocolate Chip Paradise Pie. It is basically a chewy chocolate chip bar covered in ice cream, chocolate and caramel. Our waiter was great. He kept on top of drink refills and was very friendly. The only down sides was our food came out a few minutes after we received our salads. So the table was really crammed for awhile. If you've ever sat in their two person booth tables you would understand. They're very tiny and have no room. Shortly before we received our dessert a family with multiple children were seated next to us. That's where the noise level increased a great deal. In general the restaurant was pretty loud. Overall I enjoyed my meal and will definitely eat here again. read more

Great service, great food. My toddler loves to play the games on the little screens they have. Our server went above and beyond for us.

I really like their lunch offering of soup and salad. I had the chicken tortilla soup and it was very good, along with a house salad. The veggies were fresh and plentiful. Not just a pile of iceburg lettuce and that's it. I didn't want a refill, but one was offered to me, which is nice. I also love their chips and salsa. I pretty much order the chips every time I'm there, because they are just so yummy. I also really like the chicken quesadilla salad. It's a big chain and this one is pretty much like all the others....what you would expect. read more

This was a a horrible experience! after being there for an hour and half we had half of our drinks, no appetizer and not even been asked to order our entrees... on a Tuesday night! it wasn't that busy, but the staff was very lackadaisical and uncaring. Glad I didn't actually eat anything here.. can imagine if front of house was as bad as the kitchen I would have food poisoning! read more

We swung by at ~11:00 am and were promptly seated. The waitress that managed our section apparently vanished so the host took over. It was clear he hadn't done much table waiting but he did a great job just the same. And the food. Well, it's a Chilis. The food is intended to be the same at all locations, and this one met that expectation. My chili and salad were almost identical to any I've ever had at any other Chilis. read more

Loving it here at this Chillies. There on it here with service and all. Loving the 2for1 margaritas and wings. Clean place to. Smells good. read more

Chili's - Wings n drinks - American Near Me - Aurora, Colorado

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Came here for dinner and sat in the bar to watch a Warriors game, Good service and good parking. Had a good burger. Ordered dessert over their pad and it worked fine. I'd eat here again. read more

5 stars for this restaurant and the staff; you will experience consistent great service and very good food. I'm a repeat customer and I rely on the consistency with service and food at this location; the staff here makes all the difference. read more

I placed my order over 2 hours ago to be delivered by Doordash only to call and find out they haven't even started it yet. Sitting in the parking lot now with 20+ cars awaiting their orders. They should not be continuing to take orders when it's literally over a 3 hour wait. They should have shut it down. Should shut it down now, no more orders. read more

Do not go here for to go orders...they estimated 20mIn and wait for my food was over 1hr. Manager did not seem to be phased and mentioned how they need to make sure doordash orders are ready. Guess door dash orders are more important than ones ordered directly from restaurant read more

As far as cheap meals go that you know are going to be pretty satisfying this location is it. Staff have always been very nice and helpful. My husband and I frequent this Chili's. I am quite picky about certain things and the staff always make my meal exactly the way I ask for it(: My meals at this Chili's have been perfect! read more

Was craving wings and a good burger. These wings were hands down the best ones I have had (buffalo bone-in) we had great service and everything was great! We will definitely be back. :) read more

Came in on a Sunday and it took a minute before we received our drinks from the not too friendly waitress. When the food arrived....his....Alfredo was cold and mine...Texas fries....was burnt. Will not be coming back here again. read more

Kendra was a wonderful waitress. She was attentive and caring. She was polite and her customer service was impeccable. Please recognize her for this. read more

We sat at the bar to enjoy a good happy hour and all specials in general! Definitely want to point out there was an employee there who runs a great shift. I think his name was Jimmy, man is he hardworking and a hustler, great job from a fellow F&B employee! read more

Go in on a Monday and sit at a bar table. You'll have Josh and Kristen. They are AMAZING.

Parking lot was half empty. We went inside saw a bunch of empty tables. A couple of waitresses walked around while there not doing anything but twiddling their thumbs. We left and went to another Chilis where we were given great service the moment we walked in! read more

The front of the house is rude. Called to see if they had call ahead seating they said they did we ask for a table for 5 including a high chair. We let them know we would be there in 10 min. The snobby hostess said it was going to be a 15 min wait. As I look through the restaurant I see a table big enough for us ready to be sat. Needless to say we left and WILL NOT RETURN. This was the third time coming in and they were rude. read more

I would come here just for the service at the bar. Been to this particular location twice in the past few months and had the same bartender both times. She was outstanding with the service and conversation. My GF and I will be frequenting more because of this. read more

Went here for a family lunch and the service was great, they had 2 staff waiting on our table, refills were prompt and we wanted for nothing. The food as it always seems to be was fair but without anything to write home about but the honey chicken crispers really stood out for me, very flavorful and crunchy chicken. The staff brought it up to 4 stars for me, really hope they continue to hire attentive waiters like we had read more

Was missing the grilled asparagus and roasted garlic tomatoes as well as kids side fries.

Had an issue with a door dash order and got superb customer service and help from Taylor, the manager at Chili's. Door Dash was useless - Taylor went above and beyond to make everything right. I'm leaving reviews and comments everywhere possible so hopefully she gets the message. The 4 very hungry women that Taylor helped today appreciate her :) and we'll always love Chili's - Door Dash can't ruin that!! read more

We had a great night at Chili's. We wanted a quick meal and a few drinks, and a place to bring our kiddos along. They loved playing on the tablets at each table and mom and dad loved having our own conversation!! I'd rate the food here much lower, but our server, Neite, deserves five stars all the way! She was extremely friendly and helpful, and always had a smile on her face. After terrible bar service during every past visit (bartenders -when I sit at your bar, I'm there to have a beer and tip you generously. Act like you're happy!) we left happy today. Thanks Neite, we'll be back because of you alone :) read more

I ordered to go. I should have walked out right away because when I was waiting at the bar to get my food, there was a continuous yelling and screaming match coming from the kitchen. I waited about 15 minutes to get my food after calling in my order 30 minutes beforehand. As I was waiting I noticed all the other customers sitting at the bar trying to decide if they should leave or wait for their food as they too were listening to the fighting match in the kitchen. I ordered a cheeseburger and repeated over and over that it had to be well done, even burnt was good. The woman taking my order agreed and stated that she would be sure it came out that way. I arrived home and my burger was so pink in the middle that I couldn't eat it. So between the loud and constant fighting match in the kitchen that I endured while waiting for my food and now the uncooked burger, I decided to call and ask for the Manager. This was at approximately 4pm. I was told both managers were busy at the moment and the kind young man stated he would take my phone number and one of them would call me back. It's now 9am the following day, and I have yet to hear from anyone at Chili's. This used to be a great place I would frequent with friends and family. Over the last 3-4 months the quality of food has gone down and after yesterday's experience, the management has showed me that they just don't care anymore. I will NEVER return! read more

There wasn't very good communication in the staff. The food took longer than it should. Food was good but did not like the service at all.

Haven't been to this certain restaurant in awhile but it seems like they have improved. Who ever was cooking knew what they were doing. You can now pay right at the table with out dealing with the cashier. If the machine runs out of paper you just tell your easier/waitress and they will give you a full receipt. As I said much as improved. read more

Overall, disappointed. Entered at 7:15-after the dinner rush. The hostess said we could seat immediately in the bar area but had to wait otherwise. In first aisle were 6 empty booths/ tables. We asked, "are those reserved?" She seated us. She was telling anyone who entered they had to wait. And they all commented on all the empty tables. What is going on? Chicken Strips were great. Broccoli was hard. Corn on cob was soggy. Just the appearance of the cob said, "don't serve". read more

This is probably my number once choice for food when I'm in Aurora/Denver on Business trips. I always order to go, take it back to my hotel and enjoy it in front of the TV. The food is always very consistent and the portions are always bigger than most other chili's I've been to. Their steaks are always cooked perfectly, and they make sure the food is packed to stay hot for the drive back to my hotel. Staff are very friendly and accommodating. The only drawback is the wait at the takeout area, but it's likely due to their service and quality. I don't mind waiting a few extra minutes to pick up my food if I know it's going to be good. One other huge plus, the young ladies at the counter always offer a beverage while I wait. I just love that. They are fantastic. read more

This location had the worst customer service I have ever experienced from a Chili's. We had different items on our bill that we never recieved at our table and when we were waiting for our server to come back so we could tell her and have it adjusted. She disappeared for 15 minutes. Beyond that, the food was great. My group of 4 all had the choose 3 appetizer combos. This was my first time trying something out of my normal buffalo or steak fajitas order and we were not disappointed. read more