Saiid Ray is hands‑down the best sales consultant I've ever worked with! He's personable, professional, and refreshingly down‑to‑earth. He turned what could've been a stressful car‑buying experience into something easy, comfortable, and even fun thanks to his great sense of humor.He took the time to answer every question without ever talking down to me, and his kindness and expertise made me feel completely supported. I'd recommend him to anyone and would gladly work with him again! read more

Made an appointment for a recall 10 days later take the day off from work drove an hour only to be told when I arrive "oh we don't have the part" I said that's not my problem. They've known for a few days they were out and with a little push of a button they could have checked who had appointments for this missing part. Ended up with a free rental car but I still have to go to the trouble of returning it. read more

Bought a lemon hyundai Sonata 2015 in redding Ca September 14th 2024. Car lasted 2 months.Was told by chico Hyundai i was getting a new motor. It took them having my vehicle for 3 months. Feb 2025 Engines been discontinued. I owed them $700. I did not approve any charges . Owner knew my situation. read more

Chico Hyundai - Auto Repair Near Me - Chico, California

My daughter an I were completely undecided on what type of vehicle we wanted or even if we wanted to buy new or used. The decision had seemed so overwhelming for weeks of searching and going to several dealerships. Almost the minute we met our salesman, Nick at Chico Hyundai, we finally felt at ease. He let us quiz him about several cars and trucks, his knowledge and experience really helped us decide what we really wanted from our next vehicle. He was incredibly patient as we tried out different options to see which one felt like the right fit for us. Nick made the entire experience so much nicer than we expected, he was more like a helpful friend than a saledman. We really enjoyed meeting him and the rest of the crew and recommend them highly, especially if you're not a car expert or need help with all the choices available. We just love our new car and feel so good about our purchase. The car is exceeding our expectations and we could not be happier with the choice read more

Chico Hyundai - Our new fabulous Kona - Auto Repair Near Me - Chico, California

I got my ioniq 5 here and Issac was our man who helped us. My husband and I have been looking for this car for awhile and we got put on the waitlist for this car. Issac always kept us up to date on where we were on the list and if there was an available car he would contact us. He was super helpful and nice when we picked up our car. Nic was also helpful when it came to making sure we checked all our boxes off when it came to the finance of the car and what he recommended. Overall, superb service at this location. Thank you Issac and Nic! read more

Love the car we bought and all the staff at Chico Hyundai: so competent, friendly, patient and helpful; no high-pressure tactics at all. All staff were great and also a shout-out to Anthony, our salesperson! read more

I have not returned to Chico Hyundai!! The lady behind the counter I forgot her name ... not memorable at all so rude . I left my car over night but they had not touched it since 5 am that morning. Stated I didn't have an appointment even the woman whoo booked the appointment sat there and said nothing knowing she made the appointment. I gave the benefit of the doubt and made another appointment. Looked at my car all day !?? had me sign the paperwork the car is ready too go she says and then says you have an oil leak but didn't fix it and sent me away. Idiots. Since the first incident my insurance went over 60,000 miles so they no longer covered the vehicle. They did all this on purpose knowing my insurance through them was running out and I never used it do not buy a policy from them them do not get work done there they are unprofessional idiots . read more

Good morning as a rule I try and avoid car dealers as much as I can. Don't like the games or the way things always seem to change during the deal, never in my favor However, yesterday July 21 the wife and I stop by Chico Hyundai. We went in there to take a look at some of the vehicles out there. I'd read a lot of reviews and a lot of good things said about Hyundai. I was greeted by gentleman by the name of Ivan. Ivan came out and assisted my wife and showing us the vehicles we were interested in, We negotiated the sale of one of their 2024 Tucson Limited. Prior to when we sat down I told him I don't want any nonsense. I'll give you one shot to make me a deal and we go from there. Ivan took that shot and he was right on the money, wasted not a minute of my time cut me a deal I couldn't refuse He treated me like an intelligent consumer which I found incredibly surprising. Everyone in the dealership was very service oriented, polite, and in a hurry to service any and all of my questions or needs. I highly recommend doing business with them and be comfortable knowing you will be treated favorably like I was. Ivan also spent 45 minutes with us explaining ALL the features this vehicle comes with. thank you, Ivan. read more

Spent close to $30,000 here and yet when I go to get my oil changed at this dealership the service department is extremely rude and unprofessional. I was greeted at my APPOINTMENT today with NO greetings at all. I got to awkwardly say hello to the angry fellow up at the front desk, who clearly did not want to acknowledge me or be there. Eventually I was then told it would take an hour and a half to change my oil. Way to make a lady uncomfortable. Will be paying for service elsewhere read more

The last 4 visits have been awful and untrusting. Three visits prior to the fourth awful visit, I signed a form that shows the multi-inspection as good, only to come out to a dead vehicle, have me resign another form for that same matter. The service advisor, Logan C., advised me that the person working there previously in his position is no longer there and has moved to another state, so I will not need to worry about bad customer service. My concern is that my vehicle is not getting properly serviced and mistakes are being made. I have called back multiple times to get an update, but no returned call. Today, when I spoke with the same advisor, I mentioned that you were on a recorded line. Calling and asking questions about my vehicle is something that I am fearing to do. The five times you coughed to signal to your partner is noticeable. I would like Chico Hyundai to do better! *** REMI WAS AMAZING!!! read more

Excellent Customer Sales and Service! Visted 3 Hyundai Dealerships until we found Chico Hyundai! Lots of promises and no dealership came thru until Chico Hyundai ! Beginning with salesmen Taylor and Dom Anguilar! Professional competent and understanding! Constantly these gentlemen kept us "in the loop" It's probably one of the worst times to purchase a car but this Team made it look and feel easy! No high pressure no finagling no hidden costs! Just honest salesmen care. To top it off the Finance Manager Cameron Jacobs completed the Financial paperwork succinctly and completely! We drove away in a Brand New 2022 Palisade Calligraphy! We highly recommend Chico Hyundai if your looking for a worry free professional and caring purchasing process! We love our new Hyundai! read more

Chico Hyundai - Auto Repair Near Me - Chico, California

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Service department is awful now. This used to not be the case at all, but the last 2 years they've declined dramatically. We've bought a Maxima and Genesis in the past because of their great services. Unfortunately, after numerous issues on different occasions the past 2 years, poor communication, zero follow through, poor customer service and just a lack of any organization we will never buy a vehicle from Chico Hyundai or Nissan again. read more

Customer service sucks. My engine broke and I had to tow it more than 100 miles away to this store. They took a month to fix it and I haven't received my reimbursement. It's been 3 months now. They are not helpful at all. read more

Let me start off by saying this , I always have been told by my brothers and Parents never to take my car to the dealership for any work and I'm glad I didn't listen! Chico Hyundai has been taking care of me since 2019 . Mind you I travel excessively for work, which means more frequent oil changes ect. But They always took really good care of me. Remi and Ramiro have looked out for my best interest ! I go into the office when I get my Services done confidently because I know they will never try to run me for my money . They have been honest since the get go . Recently my engine blew out and it was a stressful time for me and The guys made it so easy for me to get a rental , and always kept me updated as to what was happening with my car . I honestly recommend Chico Hyundai to everyone I know , because they always look out for me ! Thank you Remi and Ramiro ' Hyundai should be honored to have you two representing the company !!! -Esmeralda Ramos read more

Needed a oil change for my car $52.00 for service. I sat in the waiting room while they service my vehicle.

So, my Kia Soul CEL (check engine light) came flashing on and my info screen said I needed to seek immediate attention...or something close to that. Beings I was relatively close to Hyundai and knowing the nearest Kia is 40 miles away, I pulled in. I have to say these folks were swamped, yet Remi took the time check my CEL, get my VIN #, and to call Kia in YC to get clarification on my personal situation. All of them were beyond kind, but Remi's name is the only one I got and I'm hoping I'm spelling it correctly. Honestly, if you have a Hyundai, I think you can be assured they have your best interest at heart. read more

This review is for Chico Hyundai Auto Sales; after reviewing their web page I contacted them for information on a car in their inventory. They explained while it was on their website it had been sold to someone that had been waiting 5 months this weekend. That they just got it in and contacted the person and sold it. I would suggest that since the car was not available for purchase to the public it was pretty sleazy to post it having no intention of it being available for someone to buy it. Sure, supply is tight but what a sleazy business practice to show the car as available when it had been promised supposedly over 5 months earlier to someone else. I like the Hyundai cars but having spoken to Taylor at the dealership I would not be doing business with these guys ever. They should be more ethical and not reflect ghost inventory wasting people's time. I plan on speaking to Hyundai Corporate as well. Why build a good car but have turkeys sell them for you? read more