Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.

This was my first time to Superior Auto Clinic after making an appointment just over a week ago…read more It's always a good sign, to me, when a place is booked up. It means there are return customers and full schedules of happy clients. The ratings really speak for themselves, too. I shopped around a LOT before making an appointment, reading and rereading reviews of places hoping to not be swindled. And I have to say: I'm an unpaid, unaffiliated, VERY opinionated human and all I could think was how much I look forward to writing a review of Superior Auto. What an incredibly thoughtful, thorough crew this place has! I was blown away by how kind and courteous the gentlemen at the front were to all who entered the (very busy) place. They got me an ride to my house and from it to pick up my car without any wait time at all. It was a great experience from building entry to final exit! While performing my usual maintenance, they came across things (desperately) needing fixing/updates. They offered me fixes at very modest, honest rates for parts and hardly anything for labor. I didn't feel cheated. I didn't feel like I had no clue what was happening. They priced it all out and sent it to me electronically so I could think through it with no pressure. I was happy to have everything fixed that needed fixing and they got to work on it as soon as I electronically signed. I spent my day with my family doing what I wanted and didn't feel like this appointment, or the communication to the shop, made even the slightest dent in my day. I am so impressed. They worked quickly and got my car done long before I picked it up and they literally smiled during each interaction. One thing I look for in businesses is how people talk once a customer leaves the building. Every time a patron exited the building, the fellas at the counter had something kind to say about the customers, as if they were all family. They greeted every person who entered the shop by name. Literally EVERY person. The Uber driver, their return clients, even me! They laughed at work-appropriate jokes (read: kids and women won't feel weird here) and had a warm atmosphere where I wouldn't have minded waiting, if I hadn't plans with my family. They host a coffee and tea bar for those waiting and it just felt...nice. When I went to check-out, they had tap to pay for iPhones and credit cards. None of the old school paper slide machines and grungy shop insides. It was all modern, updated, and clean. This might be the first time I've ever felt comfortable at any kind of auto center in my life, as a 35-year-old, tired mom. The best part: when they asked if I had any other concerns prior to fixing my car up, I mentioned an odd stuttering my brakes do when I brake hard. They knew exactly what it was AND explained it to me. I asked if they could fix it, no mention of cost, just "take my money, I want it fixed" and they actually suggested I wait to fix it to save money. They explained it would be safe to do so and what signs to look for when/if it's time to take it back to the shop. They also reassured me it would likely be fine until the next oil change. They SAVED me money. I was prepared to drop hundreds of dollars for auto fixes (I run my cars terribly, so I'm used to big price tags) but this shop actually stopped me from overspending. Never. In. My. LIFE! Have I ever had that experience. I will trust these humans for the rest of my time as an automobile owner. Big, strong, HUGE recommendation from a totally random stranger for Superior Auto Clinic. I'd have my kids take their cars there. THAT'S how trustworthy I feel they are. Well done, guys. Thank you for being so kind and respectful. There aren't many places like this anymore!

Typical mechanics taking advantage of people, went in for a engine check light diagnostic , paid…read moreclose to 900 for work that I didn't need ended up being the catalyst converter , the owner intervene and caught honest mistake with the technician and rein verse me for the 02 sensors etc etc

This is the second time I've used Spencer Automotive and my experience was just as great as the…read morefirst. Candidly, I'll never go anywhere else. Honest, fast, flexible. This is as good as car repair gets!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

Five Stars! Outstanding Service, Reasonable Prices, Professionalism, Honesty, and Integrity!…read more I cannot say enough wonderful things about Accurate Auto by Mike! After a very stressful experience with another automotive repair facility, I brought my 2012 Kia Soul to Accurate Auto hoping to find a knowledgeable, honest, caring, and dependable mechanic. I am extremely grateful that I did! First, I want to recognize Mike, the owner, for the exceptional care and pride he takes in his business. Mike treats your vehicle as though it were his very own. That kind of dedication and personal attention is something I deeply appreciate. He understands how important a dependable vehicle is to its owner, and his commitment to providing quality automotive service is evident. Another outstanding quality of Accurate Auto is its very reasonable pricing. Automotive repairs can be expensive, but I appreciate a business that provides quality workmanship at fair and reasonable prices. I never expect repairs to be free or inexpensive simply because I would prefer to spend less. I expect honesty, professionalism, and value for my money, and Accurate Auto delivered. I also want to give special recognition to Dave, who is a top-notch mechanic and an exceptional individual. Dave demonstrated genuine care, patience, understanding, and professionalism throughout my experience. He listened to my concerns, treated me with respect, and helped restore my confidence in automotive repair services. It is refreshing to encounter someone who understands that customers are entrusting mechanics with something important to their everyday lives. My vehicle had previously been diagnosed as needing an approximately $13,000 engine replacement. Naturally, I was extremely concerned about the future of my car. Accurate Auto took the time to evaluate my vehicle and provide its own professional assessment rather than simply accepting the previous diagnosis. Their October 6, 2026, written assessment stated: "To the best of our ability, we don't seem to think it needs a new engine. The slight ticking noise is considered normal. Needs tires." I cannot adequately describe the relief I felt after receiving that assessment. Accurate Auto also identified and addressed several important issues with my vehicle. Their work included replacing the rear axle beam, performing a four-wheel alignment, replacing motor mounts, repairing the power door locks, and installing a new battery. They also addressed my exterior windshield trim, cabin air filter, and windshield wipers. I appreciated the attention given to my vehicle and their willingness to address the repairs it needed. I am very satisfied with the service I received. Considering the amount of work completed, I found Accurate Auto's pricing reasonable and appreciated the quality of their workmanship. My car feels and runs like a new vehicle. My 2012 Kia Soul, affectionately named Lady Grace, is much more than transportation to me. She represents my independence, freedom, and ability to take care of my daily responsibilities. I wanted a repair facility that would treat both me and Lady Grace with respect, and Accurate Auto provided that experience. What impressed me most was the combination of Mike's dedication to his customers and Dave's mechanical knowledge, kindness, and understanding. Together, they represent the qualities I believe every automotive repair facility should strive to provide. I believe in recognizing businesses that provide excellent service. Too often, people take the time to write reviews only when something goes wrong. I want to acknowledge a business that made a positive difference. To Mike, thank you for operating a business where customers and their vehicles are treated with genuine care. Your commitment to quality workmanship and reasonable pricing is appreciated. To Dave, thank you for being such a top-notch, caring, understanding, and professional mechanic. Your patience, kindness, and willingness to listen did not go unnoticed. I highly recommend Accurate Auto by Mike to anyone looking for knowledgeable mechanics, quality workmanship, reasonable prices, professionalism, and outstanding customer service. I would confidently recommend this business to my family, friends, and anyone searching for a dependable automotive repair facility. Accurate Auto has earned my trust, appreciation, and respect. I look forward to having them care for Lady Grace for years to come. Five stars, without hesitation! Mike, Dave, and the entire Accurate Auto team deserve recognition for a job exceptionally well done!

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

Trustworthiness, professionalism, and great customer service are just a few of the things you'll…read moreexperience at doctor of motors. Nobody likes having to take their car in to be serviced, but they make it a great experience, without breaking the bank. They gave me a ride back to my house when my car was going to take a while AND picked me up when it was ready. They have even suggested waiting a little longer on replacing a part/preforming a service I brought my car in for, rather than trying to take my money right away for a repair I didn't really need. You wouldn't get this kind of honesty from other mechanics! I suggest calling at least a day in advance and setting an appointment, as they get very busy. Reason being that so many locals trust them with their vehicles, it fills up their schedule pretty quick!

I was so happy with the service. Reliable prices and great customer service. Highly recommend itread more

They were able to take us immediately! They were extremely…read morekind, experienced & did it quickly. The shop was clean & organized & there was a cool place to sit while they helped me & my uncle! Call first! They took us without an appointment! #SMOGSavior

The guy or rather the mechanic was there working alone and he didn't have to stop and take care of…read moremy brake fluid but he did anyway and that pretty much going to make me a customer forever!

After having a bad experience with a different shop, A&T took great care of my car for me. They…read moreprovided me quick, honest, and great service. Once I need more work done on my car, I will be coming back.

There aren't enough characters to write how great this shop is. They have helped countless times…read moreand always found ways to save me money. There is a reason why they book up fast. Don't waste your time/money at other shops. Just go there and they will fix it right the first time! Highly recommend!

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back