I purchased a used vehicle from this dealership. I was very happy with the purchased, told them…read morethat I would like to be in & out quickly as possible. With a test drive, about an hour. The longest thing that took was the finance, waiting on the bank for approval (out of thier control). Looking at some of the other rediculous 1-star reviews, I want to say that I got the advertised price, as another review said, thier interest rate was high, and mis-leading. Must be a first time buyer, dealership advertised price has nothing to do with your personal loan (dealership might help you get a loan, but that is from a different party). I bought a USED vehicle, so I EXPECT there to be somethings wrong, scratches, etc. I went in PERSON to expect the vehicle, as in another review, the guy had the vehicle delivered to him and he wasn't happy of the condition of the USED vehicle...ITS USED. Yea, might be nice if the washed it, double check the lights and all, but it is on ME for being too lazy to pick up the vehicle or my fault that I don't have the time due to work or other reasons. ITS A USED VEHCILE. Eventhough they should disclosed if the plates were out of state, I PERSONALLY checked the status of the plates, and I DOUBLE checked the VIN number because I am NOT LAZY to check things. It is easy for a sales person to forgot to mention something, or to pull the paperwork on the wrong vehicle. I am not LAZY and CARELESS, I checked all the paper worked and used my mouth to asked questions. Otherwise, please read the other negetive reviews carefully. Also want to say, in this part of the state, nobody really writes reviews, and I can tell this places doesn't care about reviews because of thier local reputation. In all, just read the 1 star reviews with and use common sense about the review. My sales rep was Marty, and I appreaciate the owner for approving the finance person to go ahead with my paperwork while waiting on my bank to approve the loan.

Todd and the folks from Corning Ford are the best. I found a ranger raptor on their website that…read morehadn't been delivered. I called Todd and he was super communicative, kept me posted when the car would arrive. On purchase day there was no hassle, no markup and the process was clean and easy. I had to drive 2.5 hours to make the purchase and I would do it again.

this car lot so fraudulent,rude and down right disrespectful i would"nt even rate this car lot one…read morestar it would be nagitve -4 . i recently bought a car from (mike) a salepreson at this car lot.i drove 10 miles to hamiltom and the car would not turn on . when i called him to tell him what had happend he was very rude and said find a way to get it back and he would take a look at it ,i tired to explan i just pulled it off the lot and i need help but then come to find out two weeks later that he had did work to the motor that was unfinshed that he never disclosed he refused to fix it i was never offer a extended warentty and when my sister ask why he would sale me that car he said because her credit was not that good . my family"s safely was never a prority ,i work hard for my money and was hpoing to finailly buy a decent reliable car for my family .so please if you decide to buy good car plase look at another car lot for your fa,mlys safe and get your moneys worth thak you !!!!!!

I bought a truck from Corning Ford and I'm still having/had a horrible experience…read more So first let's start from the beginning. Me and my family were in the 2018 Camp fire and lost everything we ever had. We finally found a house months afterwards and was able to get my fiancé a reliable car due to her Dodge being in the actual fire and being damaged. Shortly after that we gave birth to a beautiful baby girl. After my daughter was born I managed to save up for a new truck. 2/26/21 is when I made first contact with Corning Ford and shortly there after, 3/10/21, had a truck picked out and they ran my credit. A nice 2018 ecoboost f150. However, they told me something was wrong with it and gave it back to auction. We continued to search for a truck because my credit had already been ran and we started looking at a very nice 2018 f-150 V8, but it had a shattered moonroof. Holes through the glass, they said they didn't know the story but it was bad. 3/17/21 it finally shows up. 3/21/21 the moonroof came in. Keep in mind they haven't asked another question about my credit or paystubs or nothing. 3/23/21 I come in and get the paper work done, sell them my expedition, though I still got to drive it because the F-150 wasn't ready. I get home that day and start sending them 2 of my best looking pay stubs and insurance information because that's what they wanted. I didn't have that stuff on me because I'm new to this process and just didn't know . I sent them everything they asked for. Still no issues with my credit or pay stubs. Finally the day of, 3/30/21, and I was extremely excited. I declined a test drive because I had just gotten off a 12.5 overnight shift at the hospital and was very tired. However, the remote start system wouldn't work so they took the truck back 3 different times to no avail. We agreed to come back some other day and that they'll take care of it for free. The same day, 3/30/21 they call with issues about my pay stubs. So I downloaded an app that day and sent them screenshots. 3/31/21 I get a call real early in the morning, it's a manager of some sort, Pete. He told me my pay stubs are an issue and want the 3 most recent ones. He told me word for word over the phone, "f this didn't get cleared up I wouldn't have a truck" So I asked," why do I even have the truck then?". He said, "because I didn't know about it". So now I'm shaking like a leaf, scared out of mind. What if this doesn't work out and they want the F-150 back. Would my credit be wipeout, would I even have a vehicle to drive?! What about getting to work and taking care of my daughter. I send the three most recent ones to Cade, the fella that's been selling me the truck because I didn't have Pete's info. I told Cade, I'd much rather deal with Pete or literally anyone that had more experience and could be more clear to me and tell me what they need. Never herd back, must be cleared up, who knows. Then I get on Facebook and see Corning Ford had made a post about my old Expedition. They clearly didn't like it and put quotations around a sentence that I never said. I was very upfront about the expedition. They also had their own opinion about it that they shared which made me feel embarrassed and made even more uneasy about F-150. They bought it sight unseen, but Cade took my keys and did look at the expedition on 3/23/21 when I did the paper work. They didn't say anything then. So as of today, 4/1/21 I'm still unsure if "they" are happy with my credit and stubs and have a tremendous feeling of anxiousness and anxiety. What if they want the F-150 back? So as a first time buyer, this has been a horrible experience. I'd never recommend Corning Ford and dread having to deal with them in the future. To be clear, I currently have the F-150... for now. They also take criticism and reviews horribly. I've been arguing with on social media for a long time and through phone calls. I had to tell them to quit harassing me. It's a very uncomfortable situation.

Absolutely incredible service!! Had an emergency problem coming down from Washington and they got…read moreme in day of, and made sure I was good to go for another long day of driving. Would recommend victor and his team again and again.

Went in early for a smog test and the man at the desk was able to accommodate me. Gave me realistic…read moreexpectations and was honest during the whole visit. I appreciate it a lot. I would go here again if need be.

Best rates and service! Friendly staff with good vibes! As a single mom in school with work and…read morekids I needed help to get back on the road safely and they did the job! I highly recommend Gill's Motorworks! They have gained a customer for life and I trust them with my car! Trustworthy Honest Friendly Fast reliable work to get a busy mom back on the road! And free inspections!!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

Amazing service and quality work. Ernie and his team know what they are doing. I trust this shopread more

I dropped off my 1965 mustang after talking to Ernie the owner and was told they will look at it…read moreright away and let me know what the car needs. Three weeks later he called me to tell me they can't work on the car but he will give me an estimate what it needs and how much it will cost. When i came to pick up the car it was all dusty and the roof and trunk were covered in oil. He came out apologized and kinda wiped it then charged me $160 for an estimate that he did not have ready and told me that he will email it to me and I am still waiting on that email since 12/5/2023. Very disappointing

Got up super early was sitting there before 6 o'clock. They don't open the doors till long after…read moresix then I sat there for half an hour. Nobody else was here. This place is a joke. A lot of just walking around in there nobody seems to care !

We were on a road trip and heard a flapping under our car , we pulled in and they were so kind we…read morewere helped immediately and luckily the problem was a quick fix and we were back in the road ... after stopping at Olive pitt . Thank you Corning Auto Center!