Honestly, I never leave reviews but the customer service was just so great the guy who was taking my order was very sweet and even came to our table to make sure everything was good and asked if we needed anything it's rare to see that in fast food industries these days read more

Service was fast and courteous...but I got robbed on my portions. I spent way too much money on a large order to get all three large fries like this one! read more

Chick-fil-A - Large Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Temecula, California

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Visiting from Hawaii here! We were dying to get some Chick-Fil-A since we don't have it in Hawaii... The drive-thru line was long but we decided it was worth waiting in. When the lady came to our window to take our order, we had mentioned that we need to see the menu because my mom had never had chick-fil-a, and the pretty unapproachable and unfriendly lady flipped the menu down in front of her iPad and shoved it in the window. No words- no nothing. Maybe we're used to the Aloha spirit but like... she was just not very friendly for no apparent reason. After going through the rest of the line, someone accidentally gave us the wrong order but knew it wasn't ours when they verified the name on our order. Then, we get to the window and get our order, name verified. We drive off, realizing that we got a different order. Our receipt was correct but our meals were wrong: drink and food! Pretty disappointed. The food, nevertheless, was still good. We love the quality of the chicken and the warm, fresh waffle fries. My sweet tea was perfectly too sweet- just how I like it (no, like actually though). The three stars is definitely the great quality of the food but the stars lost are for the disorganization and the unapproachability of the employees. read more

Yesterday I was in line and realized I forgot my wallet and had asked Elijah who was about to take my order to get out of line since I had forgotten my wallet. He then was so sweet and said not to worry that he would get the happy meal for my son! I said no but he insisted! He is an angel! He brought me to tears to think that there are sweet people left on this earth! Thanks Elijah I hope to run into you again to return the favor! read more

My favorite chick fil a! We drive out just to go to this location. Friendly staff and it's always nice and clean inside. I also love the play area. It's perfect for my 3 year old. My only complaint is I wish there were more seating read more

Have traveled the world & have never been met with such disrespectful privileged and entitled young adults lacking professionalism. Food was sup par. Service was unacceptable. Maybe this establishment should reach professiobal customer service before handing over $20 an hour to rude employees. read more

No complaints it's just extremely busy and they haven't figured out that they need to open a second location down on the Temecula Parkway area ? Obviously it would cut the traffic in half at this location, which would still be pretty darn busy. There are times where I just go to Carl's Jr. for a chicken sandwich or go to raising canes and just use my Chick-fil-A sauce that I bought at Walmart. Open another location! read more

Please double check the orders before they're given to customers. I ordered a 3 piece strip and a 4 strip meal and got nuggets for both I am not a fan of the nuggets they are dry with too much breading. I will sit in the drive thru from now on and pull out everything to check before I leave. Still have the best ice though read more

This is far and away the worst Chick-fil-a I regularly go to. Ordering through the drive thru often feels like a coin flip on whether or not they'll get your order right or not. It feels like every other time something is wrong, and it's never a huge item or anything but it's really starting to add up. Ask for a deluxe sandwich? Get a regular one. Ask for a large? Get a regular size. When they read you back your order it's usually right but then you get your order and look at the receipt and see they didn't put large / deluxe / etc. And then if you do win that coin flip there's the OTHER coin flip of possibly getting some of the worst chick-fil-a sandwiches I've had. Chicken fillets that are barely fried or have barely any breading on them. Wilted, near-spoiled-looking lettuce. Really I'm just perplexed at how the quality drops so much at this one compared to literally every other Chick-fil-a I've been to. It's a shame that the next nearest one is too out of the way to go to. read more

Food is good as always! I went inside the chick fa la for the first time today and it was supper clean! I appreciate how clean everything was and how the workers would immediately clean a table after a guest would leave. The kids high chairs were super clean (which I really appreciate) the hair chair even came with a sanatize wipe and a little cover for the table ( I assume for baby to eat off of or keep table clean ) read more

Chick-fil-A - Free Table cover for baby - Fast Food Near Me - Temecula, California

Huge disappointment. Ordered catering $300-$400 picked up order. We checked our order and it appeared to be all there, however we did not open the individual boxed meals. The order was missing all sandwiches in the boxed meals. Called requesting they deliver them as we are 30-40 minutes away and the food was ordered for an event. They declined the request and suggested we drive back or they can give us store credit. We had no other food option and half meals with a ton of hungry kids. Needless to say we drove back missing our event. We will not be doing any catering events with Chick-fil-a in the future. Huge bummer for both us and our guests. June 2021 read more

Reliably great food. Fastest drive-thru around of any fast food in Temecula. Wonderful staff and service inside as well. A pleasant place to meet for a quick lunch. We are never disappointed here! read more

Food is always excellent and fresh. The staff is always polite, neatly dressed, friendly, have a smile for the customers and always approachable. The store is always clean including the children's playground which is very rare for a high traffic restaurant. read more

I had to give the store a review. I am a chauffeur for a limousine company. We had 10 teenage kids that we we're bringing here. So I called ahead of time and let them know when I got here. They had a spot for my giant limousine roped off. I was so impressed and thankful they greeted us outside as a team and welcomed our group of open arms. The kids were impressed. They feel like superstars awesome place I was very happy. Thank you Chick-fil-A.. read more

Chick-fil-A - In front of Chick-fil-A - Fast Food Near Me - Temecula, California

Really sad to do this to one of my favorite spots ... but you won't cook my fries well done upon request? Why would you only serve soggy friend? No thanks! read more

The rating isn't for the food, the food has always been good. The rating is because I'm so mad about the games they play with fucking sauce. I know from fast food experience that you can give the customer as much sauce as they want so why are we giving 1 ranch cup for a sandwich, nuggets and fries?? life would be so much easier if they just gave me the sauce in the amount I asked the first time. They'll ask when you order, then you'll have to ask again when u get to the window and then if they don't give you as much as you need (like usual) then you have to pull around and park and go inside just for them to give you literally 1 more. I'm aware it's crazy that I'm leaving a review about sauce but it's bullshit when I ask for "a few of every sauce they have" and I get 1 ranch, 1 ketchup and a packet of honey. no reason as to why they need to be stingy. read more

I tried a lettuce wrapped sandwich since it's new to Riverside County. I thought it'd be iceberg lettuce for crunch but it was their regular lettuce. I was happy the chicken was hot and crunchy this visit but I didn't really care for the wilted lettuce and wish it was iceberg. I also didn't like having to pay an extra for swapping out the bun. Here's the kicker. When I reached in the bag I felt something different and pulled out a used 5" king sharpie. What??! Where's the quality assurance and cross checking? Gross. What if this was served to a child who thought they got a toy? I actually thought I got a toy or new chic-moo swag until I realized what it was. I'm very disappointed and have lots of mixed feelings. read more

This chick fil a location is the best one I've ever been to (review regarding drive thru only). I would go here a lot when I lived in Temecula the last few years. The drive thru always runs super smooth and fast. Even if there's a lot of cars, it goes very fast. My food is never messed up and orders always follow any customizations. Food is amazing as always! read more

I'm always impressed by the speed of their drive thru and how nice the employees are! Janric helped us in the drive thru today and he was patient, concise and knowledgeable on the menu! Thank you for the awesome customer service we will definitely be back!! We ordered a kids meal with ice cream and Mac and cheese and nuggets! Everything tasted great and was still piping hot when we got home. read more

This order better be stellar because apparently no curbside so everyone has to wait online regardless of how you ordered worse decision ever read more

Chick-fil-A - Slowest drive thru on earth - Fast Food Near Me - Temecula, California

This Chick Fil A location is fantastic. The restaurant is always clean and the parking lot is massive. I have been doing a few catering orders through this location and the team never skips a beat. Stacey, Naty, Claudia, Liz, and Regina often help me with my orders when completed at the counter. There is never any mistakes and the order is always on time with no fuss. The team here always makes sure everything is correct before releasing the order. read more

Wow! Ive never been to a chic fil a location like this one! Extremely kind and attentive service. Food is always ready quickly and fresh! The restrooms were so clean and provide diapers, feminine products, wipes and tissues which was such a thoughtful touch! Definitely will return :) read more

This location consistently forgets items in your order, Never again . An item from order was missed on Memorial Day weekend. Called customer service left information was told someone would contact me to resolve issue, never heard back after calling twice. Going forward I will make my own food at home it's cheaper safer and not disappointing. Have a blessed day. read more

This is our go to location, it's close to other amenities so we can just pop in for lunch or dinner. They have an app that's amazing earning points to redeem rewards, the points can add up fast too compared to other places but I guess it depends how often and how much you spend. They also sometimes have free rewards added to your account. The service is always above and beyond! Never a bad experience at a chick-fil-a yet. read more

So I'm writing a review on my service about a month ago, they served me RAW chicken look at the picture from the grilled chicken club, they told me that corporate was gonna send me my free meal which was just2 chicken clubs and 2 large fries but I NEVER got them. I ended up throwing up and having the runs for about 3 days with very upset stomach problems, I never thought I would get served raw chicken from a Chick-fil-A. This is just me posting a picture of the product I bit into I hop you enjoy... read more

Chick-fil-A - Chicken club Grilled Chicken Club Sandwich - Fast Food Near Me - Temecula, California

It's become a complete waste of money and time to come here. Chicken nuggets seem like they've been sitting out for a long time before serving. They could easily make fresh ones when they notice that, but don't. Don't dare ask for a cup of ice even after ordering food because they fill the cup half way then tell you to order a bag. Sorry I don't have room in my freezer right now and when I have ordered the bag, it isn't even filled to the fill line & they forget the twist tie. I was obsessed with their cookies but now they don't come warm and gooey, they are cold and will tell you they have no way to heat them up. When you talk to the team members and even request a manager, they are all rude. I thought chic-fil-a was supposed to have exquisite service? Things aren't how they used to be. I was sending my mother to take my daughters there nearly everyday after school to the point so many team members know my oldest child's face and name. Unfortunately we're just over the constant downhill battle of quality and service. read more

Chicken with cheese sandwich & milkshake were great. Line was long but went fairly fast.

I don't normally write reviews but chick fil a standards are usually great. I never go to this location, usually the Murrieta one. I went today and they gave me the wrong drinks and then proceeded to ask for my receipt and asked for the wrong drink back and they would fix it "at no extra charge to me" even though I was just asking for the drinks I ordered. Lol. Then I get home and they gave us zero chick fil a sauce. Mind you- it was listed on the receipt which supposedly matters! Lol. It just was a frustrating experience from start to finish. read more

Quality has gone way down. Chicken tasted old and under cooked. They use to be very good. Employees are still nice thou. read more

super yummy and they're always so quick with my order but the minus one star is because they forgot my sauces i'm super sad :(

Sandwich was burnt, food was cold. Should have went elsewhere or a different location. waste of money

lines always move quickly and food was served promptly. I always enjoy the great customer service. Everyone is friendly.

Staff is super kind! The Mobile Mondays deal they have been doing is super cool and I hope it continues! Overall, very clean inside and always a nice experience. read more

Service and food are as expected. There's not enough tables inside or outside. Lots of standing and waiting for a table. It makes the experience not so pleasant. read more

We stopped here for lunch on our way from La Quinta to San Diego last weekend. Initially, we were taken aback by how crowded it was, but the staff did an amazing job of getting us our food quickly. The establishment is quite clean and of course the staff is beyond kind and helpful as they are at all Chick-fil-a locations. read more

Here at the drive thru line right now. 9:44-9:45 am. Little lady on the drive thru doesn't say my pleasure. Seems like gen z'ers forget the service part and the meaning. I don't think they hire individuals who are involved in any leadership programs. Which is a shame because back in 2010-19 this place was oozing with potential. I hope corporate sees this thank you read more

Been coming to this location for YEARS since they've opened. Got my usual order and there were no French fries in the bag so I returned and usually I would assume they would handle it because their customer service is stellar. INSTEAD they accused me of taking the fries out and hiding them in my car to get extra feee fries...LOL. Their reasoning was a grease stain on the bag "that only comes from French fries" honestly was really upset they made me feel like I was trying to steal. Probably won't return for a hot minute. Disappointed... read more

Don't do anything for military holidays all year according to 2 members of staff. Food is good but not doing anything for military holiday is ridiculous read more

Rita had the chicken sandwich with pickles on it and I tried the Chick fil A sauce for the first time this place is pretty nice. read more

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It has been two weeks and the customer service especially at drive through getting worse each day. Someone please train these people properly. I'm ready to give 5 stars if things improve even slightly. read more