The food is always consistent. And fresh tasting. It is always exactly what I order and expect.

The worst Chick-fil-a we've been to and it's not even close. We are a University and routinely order from Chic-fil-a - never have had an issue, only a great experience. This location is atrocious. We placed a large catering order - spoke with TWO managers, neither said thank you, no "my pleasure", just incredibly rude people. Meanwhile, this was not a rush hour, all hands on deck time of the day, it was 2:30 on a Thursday afternoon. In addition, the location was dirty - there were scuff and dirt marks on the floor near the front entrance, and paper items on the ground in the bathroom. Just a bad experience - not to mention we purchased over $500 with of food. Forget about the ordering process - we called close to 5 hours in advance and spent a solid 30 mins on hold as the catering service could not get a hold of the store, as no one would answer the phone! Overall, just an awful location, rude managers, dirty and gross, zero personality that makes dining at Chic-fil-a the typical pleasurable experience. My advice, someone else in Springfield should opening a competing Chic-fil-a...you'd put this location out of business in about a week. read more

First off, the food itself was meh. When I arrived to the counter the employee taking the order was rude and had no manners. His Uniform was messed up, and there was another employee making paper airplanes in the store which is VERY unprofessional. Lastly the ambiance was not there, and the counter was disgusting and disorganized. This one experience has ruined Chick-fil-a for me and I will not be returning. read more

Been eating here often. The food is pretty good. The staff is really friendly. Your child can get an ice cream instead of a toy with the kids meal. They always seem busy but the wait has never been to bad. They have also always got our order correct which is always nice. The price is a bit steep but it doesn't seem to stop people from coming. Supply and demand I suppose. Two grilled chicken sandwich meals and a 2 piece chicken strip kids meal costs $24.83 after tax. That's pretty pricey for two adults and a kid at a fast food place. Couldn't imagine bringing a large family here. read more

Loved the new chicken and pimento cheese sandwich was the berries. I wasn't sure how I'd like it but the jalapeños made the perfect combination. read more

My go-to CFA in town. Always good and quick service. They messed up my order one time and the operator fixed it immediately and with such great customer service. Good guy read more

For my money the best meal in the mall. Love the classic number 1 combo. Chicken sandwich with pickle and waffle fries. Food comes out quick and hot. Lots of seating do it being in a food court and the people watching can be epic. Also they have wranglers on the floor who offer to take your trash if they see you are done. Not over the top but pretty good! The Good. Fresh flavorful food. Lots to see. Cleanup done for you sometimes. The Bad. It's in the mall so that can be a turnoff for some. The Ugly. Mall bathrooms! read more

Chick-fil-A - Fast Food Near Me - Springfield, Missouri

great service asked me all of the questions I should told me to have a great day and even as far as adding sauce to my bag without asking

Great, friendly, and speedy service! Even as busy as they always are, I never wait more than 5 minutes. Food is always fresh and tastes great. read more

The food here is amazing, it always fresh and fast. I enjoy coming here and eating on the daily.

Out of the probably 20 times that I've been to this location, they've got my entire order correct once. Whether it's the wrong sauces and no extra napkins or the wrong drink, something is always awry. read more

First time ever. Riley was super nice. I will be a returning customer. He suggested what to try and what sauces needed. It was super fast hot and fresh. I am going to be a regular read more

I have never been so attracted to chicken in all of my life. I have to tell you, this is my new obsession. I want to help open one that is not in the mall. I don't mind the minor inconvenience of going to the mall, but really, c'mon. I want chicken, I want it now. The number 1 combo is great. Just an original chicken sandwich. Not much to it, and that is why it is sooooo good. The nuggets are great as well. I want some nuggets right now! The staff is always happy. How does this happen? They are working fast food, right? How can this be? Any other fast food restaurant you get the fake: "Thanks, have a nice night." Here: you really feel like they mean it. The chicken is fresh and most appealing of any I have had of late. I ate at an upscale restaurant downtown the other evening. I had chicken. The whole time I was eating it, I was thinking of Chick-Fil-A. Any psychiatrists out there? I may need one for my new obsession. ----WOW, I just remembered...how could I forget about the waffle fries. I need some time to recoup. I am going tomorrow. What time do they open? read more

It's all about the two pickle phenomena. Now I must say I am an extra pickle kind of guy, I love the taste of dill. I use dill weed when I cook and I do a lot of cooking, just ask my roommate. But when it comes to the Chick-fil-A chicken sangwich you only need two. It just gives it that extra little kick as some say. I like to think that it brings all the flavors together. Have you had the waffle fries I mean how can you go wrong with fries you can see through. It's like Patch Adams and how many fingers do you see? When you look through one of those gorgeous fries you see a whole new world. I love it. So whether you brave the mall or go to the first free standing Chick-fil-A I have ever seen just remember. Save a cow, eat more chicken! read more

Fast service! If the drive thru is long, no worries...it will go fast! Or park and run in...super fast! I'm addicted to the cool chicken wrap with avocado lime sauce!!!! I always crave it on Sunday!!!! :) read more

My favorite CFA. Everyone is friendly and the restaurant is spotless. Chicken biscuit and sweet ice tea is my favorite.

When it comes to fast food, this is as good as it gets! Excellent customer service, and delicious food. The place is ALWAYS busy, and it's never been a problem. The food is always hot, and I've never seen the staff look like they didn't want to be there serving their customers. They are gracious, and when you say 'thank you' (listen for it), they always respond with' "it's my pleasure." read more

This review is about the service and establishment. Fast food is fast food... It tasted just like I remembered Chick-Fil-A to taste. Service was awesome! We had the manager and another employee come by in the 20 min we were there asking if we needed anything and refilling our beverages. What fast food place does that??!! The missing star goes to the fact it was PACKED with kids. It seemed like a place for mommy and me meetings. They were very quick about cleaning up after people left with antibacterial wipes instead of rags though..kudos to that!! read more

Standard fast-food fare. Boring and only mildly tasty. I've eaten at the one in the mall here in Springfield, but it's really no different than any other chains throughout the country. As most people know, or would at least guess, the food is centered around chicken, pretty much nothing but sandwiches and wraps. Again I don't think it's a restaurant to get very exited about. read more

I'm a strong supporter of great food! "I don't like food, I love it... if I don't love it I don't swallow." -Anton Ego read more

I like chic-fil-a as a chain but this particular place was disappointing both times I went. The first time my order was messed up and I was given the wrong thing. The second time, my sandwich was burned. I won't be going here again. read more

EAT the FRIES. Yes, the strips and nuggets are somehow different than other fast food chicken...maybe they are really chicken. We like the lemonade, not as good as really squeezed, but best fast food lemonade. Last time we were in the Glenstone location the staff must have been really bored because they all came out and wiped the SAME clean table like five times. It was eerie. Maybe they were checking out a customer but hm. kind of odd. Shake was good, not terrific, but also not overpriced and hyped like some ff places. read more

Can't go wrong with this place. They are always busy but they move through the crowd very efficiently. I love their chicken and fries!

You must go now and get the tortilla soup. It rivals the best Las Vegas hotel restaurants.

I'm a huge fan of the chicken strips and nuggets at this place. I really can't tell you if it is a better quality chicken or the way they bread it but it works. And I know this has been said before but their Lemon aid is amazing. Only ever had any problems was I had to wait a bit one time for my order but they gave me a card for a free sandwich for the next time I came back. read more

I like the spicy Chicken sandwich and this is my fast food go to. This place gets crushed at lunch. They put people out in the parking lot to get orders and have a runner collecting money and giving change before you get to the window in order to keep the drive thru moving amazingly fast. The food is consistent even when they are absolutely slammed. read more

I can't say enough about this chick fila. My son and I come here at least 2 times a weeks. Restaurant is clean, food is always great and the employees are fantastic. The manager is so sweet and come around to greet everyone. My son loves the play area and the food. They also host special events for the kids every month. Superhero day, princess party, even a baby shower in April. Tuesday's and Thursday mornings they have story time for the kids. We need more family oriented restaurants like chick fila in town. read more

Our Family tried it for the first time it was Awesome the food was great the staff was very polite not like McDonalds where they are openly rude. They were patient with us and that was amazing. The Restaurant was clean and decor was really nice. read more

I'm very impressed with this restaurant. First of all, it's one of the only restaurants in town that has an indoor play area that is specifically for toddlers. My 17 month old is too little to climb, but loves to play. Chick Fil A's toddler play area was perfect for her. The food is also very good. My daughter generally isn't a chicken fan, but gobbles up every one of her chicken nuggets! I also like that we don't HAVE to get fries for her. She gets the fruit cup and loves it! read more

Gr8 food. Didn't get refill like I wanted. Waited for them to fill our cups but they ignored us and kept talking while on the clock. Mentioned some gossip of another coworker read more

This is the best fast food! Breakfast, lunch or dinner. They have never left anything out of my bag, plus the new app gives free food!!!

My son loves this place. The food is good and like all other chick fil a's. The service is friendly. My only issue is the place is always full and I have to park at Red Robin and walk over. The tables are always full so have to wait for one. The drive through is impossible to use as its always out of their lot and down the street to the point that one has to wait 10-15 minutes to get into Red Robin's parking lot to park. I can't for the life of me figure out why they don't just build several more of them in Springfield. I don't count the mall and MSU campus as they are not same as the freestanding buildings with a drive through. If it wasn't such a pain to get in the door I would eat there more than once a month. Also the play place is always packed. Again if we had more than ONE to chose from it would be nice. read more

I have so much to say about Chick-fil-a, but I'll try to keep it concise. The food is seriously delicious. I love how easy it is to eat healthy here. The service is outstanding. Our orders are always correct and the staff is so friendly. They are also incredibly efficient. There is no way other fast food joints could handle these lines. read more

Great Chicken sandwich...Waffle Fries....The people that work their are friendly...This is the only place that I go to get a chicken sandwich. read more

Normally, the food is great and the service is excellent. However, prior to 8 AM, there is only one clerk at the front counter. There are two at the drive thru. The service is TERRIBLE at this time. There is NO WAY that the one clerk can handle the volume of clients. It took me 5 minutes to get a coffee refill. They need ,at least two clerks to handle the volume. They even ran out of coffee because the one lady couldn't take time to make it and service the customers. Don't go there before 8AM, if you have to be somewhere at a certain time. Very poor management planning. GREAT FOOD. read more

Don't come here to use you Cow Calendar card. They have a limited Chick Fila menu. I came to get the breakfast sandwich for the month of June, but since they didn't have that item, all they would offer in place of it was ice cream. Pointing out that it was breakfast time didn't seem to matter, so I went down the street to another Chick Fila instead. read more

The Management seems unorganized. The food is amazing there, but overhearing "that's what she said" and "your Mother" continuously while ordering made me not want to eat there. Especially the Kids around me hearing the inappropriate phrases. read more