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    Chick-fil-A

    4.0 (79 reviews)
    Closed 6:30 am - 11:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for groups
    Dogs allowed

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    Recommended Reviews - Chick-fil-A

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    Spicy Chicken Sandwich Deluxe Meal with bacon added on
    Cade T.

    I feel like, across the board, Chick-fil-A locations are very high quality and quick, but this one goes above and beyond. Over the last couple years, they've significantly remodeled their drive-thru to accommodate more cars as well as provide their employees shelter from the elements. The food always tastes fresh and the shakes and lemonades are so delicious. I've only been inside the restaurants once because the drive-thru is so fast, but it's a classic clean location for the chain. One of my go-to food spots for sure!

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    2 months ago

    Went fast and chick fil a is always really good. Overall it was good and fast and awesome.

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    10 months ago

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    8 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    7 months ago

    Great service, hot food! Nice and clean! Our order has been correct every time we have been!

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    3 years ago

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    2 years ago

    Just drove here to eat and found out This is close for remodeling. So you might want to check before you come.

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    2 years ago

    Crap service. I'm always missing food everytime I go. Absolutely over it. Someone needs to train their employees properly

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    1 year ago

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    3 years ago

    OK it's just chicken but it's hard with a smile and it's pretty good quality. Fairly fast service especially when considering the line.

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    2 years ago

    When you need food, this is the right place to go, the Service is awesome. I recommend this Chick Fil-A, for whenever you are hungry.

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    3 years ago

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    2 years ago

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    2 years ago

    The best staff and Always Great Food!!! I joined the rewards program and get free stuff all the time.

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    4 years ago

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    3 years ago

    Great service, yummy food, love how they often give back to local families in need and local school programs

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    3 years ago

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    2 years ago

    Very good business. Friendly workplace, and great food! The employees are very kind and helped us out a lot! Love this place!

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    5 years ago

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    7 years ago

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    4 years ago

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    2 years ago

    good people are nice the inside is clean the food is good and best of all waffle fries

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    3 years ago

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    4 years ago

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    3 years ago

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    9 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    3 years ago

    Love Chick-fil-A but this one is SO slow! Not the usual efficient service I am used to.

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    5 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

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    3.2(21 reviews)
    0.3 mi

    This review is regarding Longhorn Steakhouse in Spanish Fork Utah…read more This was absolutely one of the worst experiences I have had at a restaurant. My stepmom called in and ask if we needed to make reservations for our group of ten. We were told they don't do that it was a 20-30 minute wait. So we all went there, put our names on, they told us 20-30 minutes and we started waiting. Mind you we got there at 6:30 because my wife and I have a 19 month old and we were hoping to be able to hang out with our family, get our toddler fed, and then over to bed at a timely hour. 30 minutes turned into 45 minutes. But it's a restaurant, things happen so we weren't too upset at this point. Although we were confused because we did watch a huge group (bigger than ours) walk in after us and get seated. So my sister went in and asked where we were at in line and we were told we were priority and next to be seated. We then got to the hour mark and asked how much longer and we were told that the table we were going to be given had a party there that had already finished their meals fifteen minutes prior and were just talking . The hostess said they didn't want to be rude and ask them to get a move on. Which is weird considering there are people waiting to be sat. It is not rude to kindly ask a group to wrap it up because there are other people waiting. But again, we were told we were next and priority. So then an hour and thirty minutes comes up and we hear the manager call out for a party of nine. My step mom asked him what was going on because we were told we were next to which he responded "just give me a sec," which is quite comical considering we had, at that point, already given him about an extra 3,600 seconds on top of the 1,800 seconds we were told they needed to get our party seated. Totaling 5,200 seconds for those interested. So then an hour and 45 minutes comes up and the manager comes out and says he is only going to be able to get us seated in separate groups. We said okay, we were just wanting it to be over with. Our toddler was tired and we just needed to get him fed and home. Well, we ended up having to wait. And it got to be another 15 minutes. At which point we decided just leave. Unfortunately, my dad was pissed and went and told the Manager off. The Manager replied with "this is nothing new to me, it happens all the time." Which is actually revealing to this restaurant's management competency level. If you have people in your face a lot, then you are clearly doing something wrong. Whether it being the processes, systems, or communication problems. There is clearly something wrong that isn't being addressed. If you read through the reviews here, there is a common denominator: managers, and wait times, (I will leave the food out of it because we didn't get any. Although I did hear a woman leave who said "well that wasn't anything special, I'm probably never coming back." So I will give her a one star by proxy for the food element). But this being the common denominator on reviews doesn't just reveal how poor Zack and Brenden are as managers but actually how bad Chad is at managing his leaders of the restaurant. And that incompetency really just extends all the way up to the owners of the restaurant, who obviously cannot get a grip on how their restaurant is ran. Why go into business if you are just going to be incompetent, like aren't you embarrassed? The issue here is that simple communication would have been appreciated. Even a "hey guys, I'm sorry but we are an hour in and I don't think we are going to be able to get you seated," would have been understood, things happen. To be told we are only going to wait 20-30 minutes and then get strung along for an extra hour and a half is just crappy. Especially when we have a toddler. We tried to audible to Chilis but at that point it was 8:40 at night, they told us about 30 minutes so we just had to get our kid home and fed. So we got him home, fed him and just now putting him down at 9:15 at night. All-in-all a really crappy experience that strung us along, and then left us high and dry to a decent audible with the family.

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    4.2(5 reviews)
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