Sometimes I get friendly staff and other times I get unfriendly ones. Still a good and casual Chick Fil A to come to when I'm in the mood. Taste and portions of the food are good. For my most recent visit, I got their 4 piece chicken tenders and medium fries. The tenders were crispy and tasty and the fries were good too. A good Chick Fil A like most I've been to. read more

Chick-fil-A - Chick-fil-A Chick-n-Strips and Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Baltimore, Maryland

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Best item on the menu honestly they should keep It cause it's a banger. Service is CFA standard quick and pleasurable. read more

Chick-fil-A - Chicken & waffle sandwich - Fast Food Near Me - Baltimore, Maryland

Don't know if it's just me but I find it completely disgusting when a restroom donot have soap. Imagine how many people goes in and out the restroom without being able to properly wash their hands and how many employees went into the restroom with washing their hands with soap. If the employees were washing their hands they would have realized that the soap was gone. read more

Decent service, salty food, not a great value. But the coffee frosty is awesome. Nuggets look a bit weak for the price. read more

Chick-fil-A - Tiny little grilled nuggets - barely 1.5 ounces for $4+ - Fast Food Near Me - Baltimore, Maryland

My previous reviews still stand; very well run location with great employees and management. Always clean and always quick service. However, despite a really large parking lot, everyone goes to the drive-through. Nobody does curbside or in-store pick up for mobile orders... Or at least next to nobody. Which means that you will get your food much faster if you pick it up in store. Curbside is also faster than drive-through but Not quite as fast as in store pick up. read more

This location has consistently provided fast, friendly, and efficient service. No matter if I do drive through, pick up, or go inside, the employees are so kind and patient and really go out of their way to make sure you're happy. The food is consistently fresh and hot, and I don't need to tell you it hits the spot every time. read more

It is WILD that in an area with such a high veteran population that this franchise owner decides to be cheap and not offer veterans any discount/meals on veterans day that most other locations nationwide participate in. This location does not support the troops. It's pathetic given the current furloughed status for Federal employees, many of whom are veterans themselves. They only care about bottom line here. Hope the profit margins are worth turning your backs on the large military and federal population you claim to serve. read more

Everything at this location was perfect. Service was great. We were checked on with trash refills etc like a thousand times. Our food came out so quick and fresh and correct which is always a surprise because we had a pretty big group. read more

It's chick FIL a!! A staple! Nice people who work there and it's so nice that they have a two lane drive through! The only reason I can't give it 5 stars is because their fries were horrible!! They suck! And I specifically mean at this location! It's the only Chick Fil A that I've ever been to that had horrible fries! read more

Great service and food, but did not listen to food/drink customization or give requested sauces.

Food was made right. Service was quick and the gentleman that completed my order was super nice . From start to end, the interaction from all staff were professional. read more

This drive-thru is my personal nightmare. The two lanes are separated by cones which means if you pick the wrong lane you are stuck. The whole process they've set up means that if you pick the wrong lane you could be stuck like me watching other cars that were behind you speed thru while you wait forever. The sandwich at chick-fil-a is ok. I have now eaten 12 fried chicken sandwiches in Baltimore in my quest to find the best of the bunch in a highly scientific championship of 32 sandwiches. There are many better sandwiches than chick-fil-a. The waffle fries are bland. read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Baltimore, Maryland

For fast food chicken, Chick-fil-a is on the money nearly 100% of the time. I have almost never received a sandwich or nugget that was not delicious. The service is also friendly and fast. The drive through is usually packed, but moves along quickly. The app offers nice bonus rewards and is worth signing up for. Lots of room to dine in and you can get refills on soda. They also have amazing Christmas lights up each year. read more

Great location besides the fact employees constantly forget entire sauces for the whole order

Somebody please get these people some new tablets that work in the drive-through lanes. On more than one occasion, the computer tablets die on the customers after they've taken our BANK PAYMENT! My mobile banking says the charge is there but pending? Chick-Fil-A wants me to tap my card again? No I'm not doing that and POSSIBLY get charged twice! I never got my food and I had to beg the manager for any type of compensation for my time and frustration. She gave me a couple of FREE breakfast cards. Wasn't it DINNER TIME folks? But truthfully they could've just gave me my food anyway considering I come there all the time. Looks like it's time for me to frequent another Chick-Fil-A other than this ghetto one read more

Chick fil a has some of the best chicken around. I always enjoy eating here because you always know what you're getting food wise and service wise. 2 thumbs up and will always be a place I stop at for great chicken. read more

The drive-thru operation is pretty solid here! They are taking every precaution possible to make sure patrons stay safe and get to enjoy their favorite goodies. I also observed their system for handing off delivery orders for companies like UberEats, and I was so happy to see everything securely packaged! The food, well we all know about the food! It's still amazing, and if they have ever missed anything from my order, they immediately offer me a replacement! read more

Chick-fil-A - ows a biscuit sandwich on a piece of tin foil - Fast Food Near Me - Baltimore, Maryland

Always love coming to chick-fil-a, it's by far my favorite fast food option. It's always a great day when I'm able to make it there before 10:30am to indulge in their breakfast. I get the four piece chicken mini meal with hash browns and the vanilla iced coffee. I feel like it always tastes pretty fresh and they give the perfect amount of food with this order. I usually go through the drive thru at this location and it goes quickly every time I've been there and the staff is always so friendly. read more

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This is the first time I have experienced a negative experience at a Chick Fil A. I usually go to the White Marsh location, but I decided to stop at the Canton Crossing location since I was in the area. I ordered the Chick Fil A sandwich with no pickle and pepper jack cheese, fries and a Sunjoy. My sandwich was warm, not hot, the cheese was not even melted and the chicken was definitely overcooked. I had to pull all the edging off of the chicken sandwich to eat it because the ends were too hard for me to eat. And the fries were overcooked as well and warm, not hot. I don't think I will be coming back to this location any time soon. read more

This is by far the best Chick-fil-a I've ever been to, and I've been to a lot. It's clean, service is prompt, and courteous. There's someone going around making sure everything is ok with your order. The workers are fast and polite, orders are accurate. And did I say clean? Yep. I wish all Chick-fil-As are like this. read more

Jeremiah is awesome! We stopped in after our varsity soccer and volleyball game and he greated us and got us through the lines with ease. After we had sat down to eat, he (Jeremiah) came by with 2 trays full of fresh cookies to cheer up the team. People like him and the staff on shift tonight (10/21/22) are what make this franchise like no other. read more

When I first moved to Baltimore I didn't even know what Chil fil- a was but when I was living in Canton that was one of the first things to open in the new shopping center on Boston Street. This is hands down the best chik-fil-A in the city and here's why; service, location and product. 1. The service is amazing! I love all chik-fil-s but I must say the fact that this location has a drive through is an added plus. 2. While this location is all the way in Canton it is still in a much easier location to get to by car over the location in the inner harbor. Another bonus; there's parking! 3. The food is delicious. Even though I agree that most Chik-fil-a's are good this is by far my favorite. The fries are always fresh, they never chince you on the sauces and the food is always hot and fresh. If you're feeling frisky get the cookies and cream milk shake it will really make your day read more

Chick-fil-A - Fast Food Near Me - Baltimore, Maryland

So today I was hungry so I ordered some food from chickfila I ordered a 8p nugget and a large frie with bbq and Polynesian sauce and when my food got here I was Excited to eat.When I opened my bag I got everything out and it was no Sauce at so at this point I'm mad so I call them and we on talking and the person Hangs up on me now I'm really mad so I call back and the ai thing said I can't call back and my food was cold so I'm leaving a bad review read more

Never buy take out but I do this in a pinch. Good chicken sandwich Closed n Sunday ..., read more

I ordered a #1 chicken sandwich meal. The chicken on the sandwich was burnt and dry. The waffle fries were in a half empty container. Not sure what has happened to them but it's not the first time. Also the chicken patty is so much thinner than what they used a year ago. Will go to Popeyes or KVC if I ever crave a chicken sandwich again read more

Great Family Favorite in Exclusive Neighborhood Pros Very friendly, great customer service, appropriate decor, inviting dining room, clean bathroom, double drive thru lanes, fantastic parking lot in busy area, delicious hot food New employee in training "Kimberly Dent" was fantastic w accurately capturing my large order quickly and effectively. Cons The food took awhile to come out. Ordered regular menu items (nuggets, fries, etc). Trash cans full. read more

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Love the nuggets but too many ends in the fries. should sell them separate no one likes them

Chick-fil-a is overall an amazing chain! The food is always fresh and delicious. The fries are to die for (who doesn't love waffle fries?!?!) and the chicken is always warm and juicy. While I worked at one location many years ago, I still choose to eat here on a regular basis. I find that the workers are always kind and go above and beyond their work duties. Plus, I love that the chicken is fresh, never frozen, which is a big testament to the chain's dedication to quality. This location is always a pleasure to go to-- you will not be disappointed. However, I do find their mobile ordering could use some work. I find that it takes longer when I order ahead on the app than the drive through, which doesnt really make any sense. read more

Big fan of this Chick-Fil-A. It may seem weird to write a review for a fast food place but I want to give credit where credit is due! This location is spacious and always well kept (including flowers at the tables), food never disappoints, and the staff are always so nice, polite, and prompt. It helps that this location is in a plaza next to a lot of high yield shops/stores (Target, Harris Teeter, Nordstrom Rack, etc), parking is plentiful, and there's also a drive thru. It gets quite a bit of traffic at all times of the day as a result of being next to a lot of stores and workplaces. Overall, it's my go to place when I want a quick bite. read more

They don't accept anything over $50 dollar bills. No sign or nothing. Let me place my whole order too.

Won't be going back. Half filled the 3 large fry containers I purchased. Drive thru was slow at a non very busy hour. Wrong items in the bag. Never thought I'd find a chick-fil-a this bad. Sure wasn't my pleasure. See other reviews mentioning the same issue with zero owner response or change. Will be going to east point from now on. read more

Chick-fil-A - This is a large fry? Lmao half filled. - Fast Food Near Me - Baltimore, Maryland

Everytime i come to this chic fila. They ALWAYS Have something wrong. But i order a Large fry and this is how i always looks. This shit is ridiculous u pay for a large when actuality they giving u a small. read more

Chick-fil-A - Fast Food Near Me - Baltimore, Maryland

Great service. My chicken biscuit this morning was perfect. The biscuit so buttery and soft, perfectly cooked. The chicken, perfect balance of juicy chicken and crispy breading. The hash browns golden and warm. An amazing warm meal on a cold morning. Thank god it's not Sunday! read more

Great service from pedro he went above and beyond needs a raise thank you !! You the man food was great love chick fil a and the Christmas decorations look amazing read more

Still one of my favorite Chick Fil A's to visit! Updating because they have updated the Drive-Through area and there are now two lanes but they are covered with shade for staff to be out there taking orders as well. Around lunch time and afternoons this location gets very very busy and used to have a big problem with the line of cars blocking traffic. I feel like them making these few simple changes are making a big difference and even when there is a long queue of cars things move fairly fast. It's Chick Fil A so you already know the staff is beyond polite and considerate, it's always their "pleasure" to serve you and honestly you believe it. read more

Food was good as it usually is however the new jalapeño sandwich was put together very sloppily and therefore made quite a mess while being eaten. Service is where the real issues were, while using the bathroom which is very small a security guard barged on the door and upon entry stood close at the urinal directly next to me and looked over the wall directly at my private parts. After I quickly finished and zipped up I asked "what are you doing?!?" And he replied the manager had told him I was taking too much time in there. This was embarrassing and demeaning in so ways I was soo freaked out all I could manage was a quick sorry while I exited the store to cry in my car. Really disappointed read more

I ordered chic fil a and they literally gave me the complete wrong order and would do nothing to fix it. The bad says something Completely different than the food inside. So upsetting. I've been to so many CFAs and have never had an experience like this before. read more

public service announcement don't attempt to order breakfast after 10:20am on the mobile app!!! you order will get cancelled at the DC location and after speaking to 3 people at 10:40am- there is nothing the GM can do because they don't have no more breakfast food- BS! no way its all gone within 10 minutes. and their response is "sorry there is nothing I can help you with! horrible customer service experience with this location!! go to anyone but this one... read more

Chik-Fil-A just opened in Canton! Same great food. Free samples. Excellent service. Free drink refills. All staff are smiling and friendly. The mascot was there. Plenty of nice seating. Huge parking lot. New food options. read more

Great addition to the Canton scene. Like any other Chick Fil A, it's very clean and friendly. Customer service is their #1 concern and they will make sure you are satisfied. Tips: Tell them to go easy on the ice. They basically fill the cup 90% with ice then your drink. I think this is actually a procedure they practice unless told otherwise by a customer. Every Chick-Fil-A i've been to does this. If it's busy, walk inside. The drive in can get backed up so walk inside and you'll get in and out faster than the drive through line. Do not feel scared to speak up if something is wrong with your order or food. They WILL make sure you're happy. Be on the look out for receipts that have the survey on them. It's literally a 5 question survey of how things went and you get a free sandwich!!!! Cant beat that. (I think it's 1. Randomly selected 2. the credit/debit card number is remembered so you do not keep getting them 3. after a period of time it all resets) I got 3 surveys within 2 week span, which was great! read more

Chick-fil-A - Drive through is sooo slow!!! - Fast Food Near Me - Baltimore, Maryland