This chick fil a out of the other 3 in the area is by far the best. Do not go to the mall one. Those people dont care at all. This place just has a really janky drive thru and the line is really long for it. I honestly dont blame people for all choosing to come here since the others are terrible. You actually get your sauces at this one. Jake n kev read more

I don't eat here often however I had a gift cert. I walked in to get a carry out order. Zoe, my server was great! Store looked clean, good atmosphere, less of a line inside. I had the spicy chicken combo with the banana pudding shake and the shake is GOOOOOOOD y'all!! You can taste the cookies in it! Glad I tried it before the beginning of NY resolution Monday gets here!! . read more

Chick-fil-A - Banana pudding milkshake...YUM! - Fast Food Near Me - Baltimore, Maryland

Well. They finally bit the dust and joined the rest of the fast food chains in mediocrity. Ordered a breakfast bowl. The food fills less than half the bowl. I'm done with spending money at places for food. Just going to cook on my own. See photo read more

Chick-fil-A - Breakfast Hash Brown Scramble Bowl - Fast Food Near Me - Baltimore, Maryland

My order was wrong in the drive thru. Drove back around and got stuck on the line. I ate a couple nuggets during my 10 minute wait. I knew they were going to throw them out. The girl at the window refused to give me my correct food because I ate 2 nuggets even though she was the one that gave me the wrong order in the first place. I had to call a manager who fixed the problem, much to the protest of the drive thru girl, but didn't apologize. read more

I am never the type to leave a review especially regarding chick fil a since this is my family and I favorite fast food place. I've purchased an order totaling $64. First they forgot my youngest son entire meal aside from the drink. As u got home , while eating my fruit salad I noticed a hair. DISGUSTING. I of course threw it away. I also brought 2 salads in that order and noticed hair in one the salads too. I will never purchase chick fil a Perry hall ever again. If it's hair in fruit and salads, there's no telling what else happens. read more

This Chick-fil-A charged us for our meal. They said there was a problem with their system and tried to charge us again. We showed them the pending chick-fil-a charge on our bank statement, but they refused to give us the food and wanted to charge us again. This is the second time it has happened, and I refuse to go to this place ever again. read more

This used to be the best Chick-fil-A around. The past 9 months I've been to this restaurant a handful of times and there is always something g wrong with my order. Nuggets instead of tenders, missing sauces/fries, no straws, cold, dry and my food being given to another guest. Seems as though management/staffing has changed significantly because this was not the norm. Is now, each and every time. read more

This is my neighborhood Chick-Fil-A. There's always a long line wrapped around the building, but never a long wait! Food is always correct and delicious. I usually don't make a review for a fast food restaurant unless it wasn't very pleasant and needed to be addressed. However, this CFA needed to be mentioned just because it's an awesome establishment that never seems to disappoint. I treated myself to the seasonal peach shake and it was magic in my mouth! It was so thick and delicious. Big chunks of peaches were mixed into the shake, making it a tasty, filling treat. The picture I added says it all. If you don't feel like cooking, just go to CFA and chill. They always got it covered. read more

Chick-fil-A - Here lies what was once a Peach Milkshake. May it rest peacefully in my belly. - Fast Food Near Me - Baltimore, Maryland

I love the ice cream lemonade, and the fries is hot and very tasty.... I also love the spicy southwest salad it's pure deelishusness always fresh and ready for me to devour... The service is wonderful I cannot complain... read more

Chick-fil-A disappointed tonight. The chicken nuggets were disgusting (tasted burnt). Asked for two large sweet teas, got one large and a small one and both tasted like dirt. Can't say the service was great either. I've been to so many different Chick-fil-As across the country and I got to say this is the worst one I've ever been to. I am absolutely disappointed. read more

First time trying this branch. Been to plenty of CFA joints in the county. This was pretty bad. Curbside order was messed up and didn't come out, so I had to go in to pick it up. Tiniest portions in ice cream cup for kids that I have seen anywhere. Sauce cups crammed on top my fries, which is a huge sanitation issue and is a no no. Also, my large fries was half full and fries were all soggy because they were under a mound of sauce cups. All of this could have been easily avoided by putting sauces separately from food/fries in the plastic bag it came with. Cleanliness is the big issue since the sauce cups should not be touching food directly. read more

Chick-fil-A - Not a good idea in times of Covid or any time in general. - Fast Food Near Me - Baltimore, Maryland

The food never ceases to bring delight and the service is the best I've ever experienced ( shout out to Ms. Linda). Whatever you get u can be sure it's made fresh and the fresh flowers, that I've recently learned are changed daily, add a taste of color to the room and your food. For a fast-food establishment they also have very clean restrooms. read more

Chick-fil-A - Flowers - Fast Food Near Me - Baltimore, Maryland

If you don't have at least 20-30 minutes to spare to get through the drive thru ALONE..... don't be late for life just go somewhere where the works understand fast food... these works don't care and they give chic fil a a bad name! read more

I'm very upset with this location! Not only do I spend alot of money here with bringing kids after games and also eating there myself, but this is the second time that my son has walked home from after school sports with his friend and went to eat at 6 -7 o'clock at night and was kicked out in the middle of sitting at the table quietly with his friend eating ! and my son just bought an ice cream for the customer behind him they weren't making any commotion nothing ! They are respectful kids and they were in the middle of their meal and the manager came up and kicked them out and there has also been problems with a guy multiple times that had been working there for good while I don't know his name he always wears a mask though and cleans and does the trash and He is very rude to the kids when they're in there and I understand after school but once again, it happened tonight after they're already sitting at the table halfway through their meal like everyone else and they come up to them and kick them out . I have a video of two other tables with kids sitting there that are goofing off and loud , and they were not thrown out. This is not the first time, and my child buys an ice cream for a customer in there that was behind him, This is clearly discrimination And has really opened my eyes up about this restaurant and the employees there. The management here is very rude and picks and chooses who they will let sit there and eat!! my son knows not to go right after school because a bunch of school kids are not allowed in there. That's understandable but to be sitting there at the table enjoying your meal talking to your friend and have management come out and make you pick up your food and hand you a bag and kick you out of the restaurant is wrong and I have a video so I will be posting that. Also I do not recommend this Chick-fil- at all !!! read more

We had a field trip with 125 students. I called and Wendy was top tier. She was able to give us a veggie option for our students. She communicated the whole way through. We arrived and she provided everything we needed. Food was still hot. This was the most seamless and easiest food transaction ever. 125 meals packaged and still hot! Every student enjoyed their meal. We will for sure come back to Perry Hall Chick Fil A whenever we visit DC. Thank you Wendy and team! read more

Gave me the completely wrong sandwich, had to drive back to the location and all I got was an oops, sorry? Try offering to pay for my meal since I purchased two and couldn't enjoy the meal with my son. Cold fries were delicious, btw. I'm done with this location. read more

Don't go here!! Management doesn't care about customer service or quality. A random person picked up my order of over $66 which was to be picked up by DoorDash. When they arrived someone else had run off with it. When I called and talked to the Chic-fil-A manager she said they couldn't replace the order even though they handed off my family's dinner to the wrong person. We were celebrating my son's 1st day at school. What a complete disappointment and scam!! And no refund either! They are terrible. DON"T GO HERE! read more

I love chick-fil-a the people are very nice and respectful almost all the time, and they have the best food I could eat it all day every day. The service is kinda slow but that is okay because a lot of people go there all the time I definitely recommend. And I would get if you go the Oreo milk shake very good...PS McDonald's is trash read more

Repeatedly I have come to this Chick-fil-A and my order has been wrong. My husband and I have had to walk back to get our orders switched because they forgot something on multiple occasions. Today, my family was in the drive-thru and our bag was given to another customer. The lady at the drive-thru tried to give us the same bag, which had been in the other persons car for 5 minutes and that their hands had been on. We asked if it could be re-bagged. After waiting a bit, the lady at the window gave our bag to the car behind us (which they also had for a few minutes after looking through it). That car gave the bag back and we ended up just taking it. We then opened the bag and it looked like our sandwiches and nugget box had been smashed- they were completely flat. We will not be coming to this Chick-fil-A again. If you are in the area, do yourself a favor and go to the Chick-fil-a in White Marsh! Very disappointed. read more

Chick-fil-A is my absolute favorite fast restaurant. My go to menu choice for breakfast is bacon egg and cheese and for lunch nuggets, fries, and half & half. This location is extremely busy from breakfast to dinner. I frequently go through the drive-thru and it moves fairly quickly. The staff is friendly and the managers are great at troubleshooting any issues that may arrive! read more

This is the worst chick-fil-a in Maryland. They either forget items or give you an incorrect order. They never help move the lines swiftly and the customer service is poor. I took my 4 count mini back because the lazy workers didn't even put the chicken on the rolls, but put 4 nuggets in the box and put the bread on top. Come on now how lazy is that. I take it back and ask for the manager they send the team lead acting like he was a manager until I read his tag and asked for the manager and then they get her. Neither of them cared about my concerns but at least I got a refund. I will never return to this location. read more

Chick-fil-A - Rolls on top of the nuggets and the nuggets not in the rolls..‍‍‍ Only at this chick-fil-a!! - Fast Food Near Me - Baltimore, Maryland

See all

I love Chick-fil-A. The food is always consistent. The drive thru service however is not. My last 3 orders have been messed up. Missing a drink on one, missing ranch dressing on the second order and this morning missing my hash browns. I know I should double check my order but since I place my orders thru the Chick-fil-A app, you would think they could just get it right. It's gotten to the point I'm talking to Roger, one of the managers. Btw, when you call up and ask for a manager, everyone saids they are a manager. If everyone is a manager, who is a regular employee??? Anyways, I love Chick-fil-A and will continue to patronize your establishment. Please start getting my orders right so I don't have to make two trips during my lunch break. Thanks in advance for fixing your lack to attention to details. read more

The lady in the orange shirt I think the name vangie she needs to be fired asap she's always rude and she's always yelling and cursing at her employees and they was doing a great job with good service and everything read more

Very disorganized parking lot and drive thru. Super slow due to the awful set up and dangerous e trance and exit. No way to pull up or around safely and turnout has a line where orders are being taken. Staff was nice but terrible location and very unsafe set up for a fast food store. read more

gotta fill up the cup with ice cream when paying for an ice cream cup. don't rip people off

I purchased the chicken soup a cup...nothing was in it but noodles...I knew I should have went to joppa road store...smh

Normally, CFA is known for their amazing customer service. However, this visit was less than pleasant. Not one "my pleasure" or "you're welcome" was given. And, unfortunately for me I needed to change my drink order. The attendees at the window had NO PROBLEM letting me know how annoyed she was. I apologized to her! I never thought I'd find myself apologizing at CFA. Needless to say, this isn't the first time I've had this kind of interaction at this particular CFA. I will be taking my business elsewhere! Definitely warranting ZERO stars. read more

I show up right before close, order my food, went home 5 mins down the street to find this chick-Fil-a has once again messed up my order. I rush back so they could correct their mistake. I pull up 5 mins after close and spoke to the a very unhelpful manager named Shawneez, she has seemed to forget that customer service and satisfaction are number one priorities. They would not correct their mistake, and make me another. They also would only give me a refund for the sandwich not the entire meal because I didn't have my drink and fries. I am jumping on board with the majority of the reviews on this location. With leaders like Shawneez I can see why this location has 3.5 stars. Hopefully the people in charge of this location can find some new leaders to turn this location around. Until then my family will be taking its business elsewhere. read more

Always love the fresh floors and service there. It's crazy busy whenever I go but they have amazing service. Picked up my freebie for today :) read more

Chick-fil-A - Fast Food Near Me - Baltimore, Maryland

This place is getting worse the staff is struggling to keep up with demand....The last few times I ordered including today I ordered 2 Lg fry's and the container was1/2 full and the quality of the lemonade is off...extremely bitter...Pick up your socks Guys read more

Refused to take our order after their dump truck was blocking the entrance to the drive thru! We had to maneuver around the drive thru and they claimed we cut the line when we were indeed the only/first car in the drive thru! Do not eat here. read more

What is the purpose asking g what sauces if you not capable to fill the order. I ordered meal only to end up with DRY SANDWICHES because the forgot the 2 different bbq and the ketchup. The fries were over cooked and crisp and hard Awful compared to the other location. Waste of $23.36 the only things that was right with this order was the teas read more

Chick-fil-A - Fast Food Near Me - Baltimore, Maryland

I try to avoid this chick fila because it continuously disappoints, but I didn't have a choice tonight. They did get my order right tonight, but the whole experience was blah. The young man waiting on my at the counter walked away and never came back. A girl had to finish ringing me up. While my son and I ate our food we watched most of the workers just hanging out while people waited for what seemed like longer than usual to get their food. I watched one worker drink a milkshake and another drink in the 25 minutes or so we were there. This same worker had a friend hanging out and just taking up a booth. The only pleasant part of the visit was the older Asian woman who helped me get a refill and get the treat for my son's kid's meal. She was very helpful. As I sat back and watched tonight I realized why I was bothered. This location seems to be run by kids. There are no adults or older managers/leaders. This location could really use some maturity and guidance. I've submitted feedback to the owner before, but unfortunately I only ever get back the boiler plate response. read more

Listen I've NEVER had a bad Chik Fila experience until tonight! First of all there were 6 (that's right) people at the window (NO SOCIAL DISTANCING). After driving around the store I come to a young lady who asked me "what would you like"? I asked if I could drive up to the menu board and the response was "that will mess up our rotation"! Really??? I ask how am I suppose to order with no menu, she says "I'll get you a menu". She comes out of the store and brings a paper menu. I order then when I get to the drive thru with the 6 people at the window one of which was outside, I ask the question "why couldn't I order from the menu board? Again I was told about messing up the rotation. Then I was told about no paper menus due to COVID!! That's not true here because I was given a paper menu. When I asked to get the corporate store number and the manager name someone appeared at the window very rudely very disrespectful and did not engage with the conversation instead she says oh she's mad because of what? I'll be calling Chik Fila's corporate office because I've never heard of a single complaint ever about Chik Fila. I kindly asked for my money back and purchased my meal elsewhere. read more

Don't get me wrong I love chic fil a but this this was just horrible my fries were burnt and way to crispy as well as the nuggets

Bad! Curbside pick up order took 15 min to come to the car and it was all wrong. I have never experienced such bad quality food from a Chick-fil-A. the nuggets were gritty full of bloody veins and just nasty chunks of chicken. it was also lacking the normal amount of breading you would normally find. we ordered two kids meals with ice cream only one ice cream appeared. All the food was cold. The person delivering the food to the vehicle had multiple people's orders at the same time going from car to car. One of beverages did not have a lid on it. When we ask for a lid we were looked at like we were crazy. Eventually he went in and got a lid. I contacted corporate Chick-fil-A and the local restaurant was supposed to get back to me within three business days they failed to do that. I hope whoever the owner operator is of this restaurant has the franchise taken away from them because brand standards are being ignored the staff also are not what you would expect in a Chick-fil-A. read more

Usually I have no complaints about the service at Chic Fil A, but today , service was mediocre to say the least. I came to the chick fil a on Belair Rd and Joppa with my 12 yr old daughter though the drive thru window. I was rushed.. read more

The service and food I received at this location was atrocious. I called and tried to speak to the manager. I called and spoke to customer service. No one has addressed any of my concerns. I placed a mobile order and when I got to the store, none of the employees would even take a moment to greet me, let alone help me by grabbing my order. After 10 plus minutes of trying to get someone to help me, food was dropped in a bag on the counter and the employee walked away. The food was inedible - chicken nuggets cold and fries burnt to a crisp. No one would come back over to help me. I left to get back to work. I called the store and was told a manager would call me back. Never heard anything. I called customer service and was told someone would call me back. Never heard anything. Now I'm posting on here in the hopes that someone will see this and steer clear of this place. Or at least be prepared when they get horrible food and service. read more

The lady who rung me up inside wasn't the nicest and just seemed to be in a bad mood all together. Got my food and I asked for a number of a certain kind of sauce and i only received 1, the fries weren't done, kinda soggy. read more

Came here to get French fries and a milk shake, my milkshake and large French fries were half empty. I didn't get a chance to say something to the workers because it was through drive through. read more