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Jersey Mike's Subs

3.0 (5 reviews)
Open • 10:00 am - 9:00 pm
Updated a few days ago

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3 months ago

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2 years ago

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9 months ago

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10 months ago

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1 year ago

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Potbelly

Potbelly

3.5(71 reviews)
0.2 mi
•$

For the 2nd year in a row, I have made a huge catering order with the Towson location specifically…read morefor a Memorial Service for the Knights of Columbus Council of which I am a member. Each year has been phenomenal service from beginning to end. From the placing of the order to me calling to verify, and then my picking it up, it's always been smooth, friendly, and professional. They helped me bring the food to my van. In addition to the great customer service, naturally the food was fantastic!!! Always top-notch sandwiches, salads, chips, and cookies as well as sides/toppings. Everyone that evening thoroughly enjoyed the food! I highly recommend the Towson location and certainly will use them again!!!

I read great reviews about the chain so decided to drive out of my way to try them. I used the app…read moreto speed up the process so I could make it to my next appointment on time. I arrived 11 minutes after the pickup time but could not find my order. I asked and found out the reason my order wasn't ready was because the cookie I ordered was not available. I had to settle for a cookie I didn't even want. The macaroni was completely overcooked and mushy. I threw most of this away. Oddly enough, Potbelly sent me a review request which I was happy to provide feedback with all of the above. That was 6 days ago. Part of the review process, they asked if they would be able to contact me to follow up regarding my feedback. I provided my contact info, but have never heard back. I guess they really don't care about customers either new or repeat. Their lack of feedback has solidified my view on my experience and I will not be back. Not even to redeem the free cookie they promised for my feedback or the free sandwich they promised for using the app.

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Jersey Mike's Subs - sandwiches - Updated May 2026

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