Luxury Health Spa is one of my favorite places to go after i've done races or consistently weight…read moretraining. the woman in the front desk is always very tentative and personable. the pricing is a happy medium. not too much where the dollars don't match satisfaction, and not too low for them to justify bad massages (which i've never experienced) seriously considering a membership!

My long distance boyfriend booked a massage for me today 7/25/26 after having a long and stressful…read morework week. I'm was so excited to have a relaxing experience. Shortly after walking through the door, things took a turn. I was given the intake form which I completed. Then I was told, I had to pay before my services were even started. The woman at the front told me she would "maybe be leaving early" because she had "stuff to do." She said you normally pay after but I would be paying before. Worst case scenario, I was racially profiled and made to pay early. Less worst case scenario, I was still treated differently than normal and as a first time guest. I wasn't offered any refreshments or anything. I stuck it out because my boyfriend put thought into it, but the experience was ruined before it even started for me. I hoped the massage would make up for it...it didn't. My door was left open which is weird considering I had no clothes on and the massage was just alright. Once completed, the masseuse left the room with my door open again for me to have to get up nearly naked to close it so I could get dressed. I turned on the lights to see the satin pillow topper that was removed once I turned from lying on my stomach to my back during the massage was on the floor. I'll include a picture of what I saw and was lying on. I quickly got dressed and made my way to the exit where a choir of employees started the "excuse me, excuse me!" chant as if I was running out without paying. If you're going to make me pay ahead of time, communicate that to others so I'm not accosted while trying to leave. All and all, I won't be coming back and I don't know how they have good reviews.

Everything! This spa is the best! I have been going for years and it shows! Thank you, JZread more

I came in here for a massage earlier , Matthew attended me and it was the best experience! Very…read morerelaxing. Highly recommended, he focused on everything I had explained before the massage. Also the vibe of this place is amazing very calm.

The hotel is advertised as a historic landmark and seems charming at first glance, but within the…read morefirst few hours, left me disappointed and I wished I had booked something else. However, it got a bit better later, mainly because the manager was really great with the way she handled matters. I would give the place a 2 starts and her attitude and work ethic a solid 4.5 starts. Overall this averages out to 3.5 stars. First the disappointment part: In my opinion this is not worth the price it definitely left a lot to be desired in terms of quality of rooms. Our 2 room suite had broken furniture in the living room, bathroom and the sliding door between the room was broken. The bathroom window curtain rod was broken and actually came apart and fell down while I was showering with rusty nails falling in tub. There was no walk-in shower which might be okay but the tub was also not cleaned well and a bit rundown. For people traveling with kids or lot of luggage, please be aware there is no concierge service/bell boy or carts, there is also no way to disembark from the car with luggage before parking. Parking is a walk away, so be prepared to walk with luggage. There is a valet service which will help out at extra cost. The room service ends at 9pm. On the first day, the customer service was not good. We got more "No" than "Yes" from the front desk but the customer service improved next day and the hotel manager was really great (Henrietta) which made up for the first day and drove me to give it a 3 star review). We requested a roll over extra bed/mattress. I don't have a comparison of the quality of this in other hotels but the bed we received was like a hospital bed and very uncomfortable to sleep in. The suite faced the front road so lots of traffic sounds and road sounds through the night. The redeeming part: The hotel manager was super helpful and understanding when we expressed our concerns. She saved the day for us, upgrading us to a bigger suite for the next night. While we ended up having some issues there as well, she was sincere enough to remit us one night's stay due to all the issues. Note that the suite we were upgraded to was historic and beautiful. If you like the haunted history associated with this hotel, this would be the suite to book. We did not experience any spooky stuff but the charm and age of the walls and the medieval castle feel was enchanting enough. The suite was surrounded by beautiful gardens and fountains. It was lovely. Overall,beautiful, historic place with charm and a bit of intrigue but I don't think the pricing per night is a reasonable fit for the quality of the rooms and services offered. The rooms could use renovation and modernization without impacting the historic quality and architectural elements. Better staff training to ensure all staff are courteous and passionate about customer service, better upkeep/maintenance, pest and insect control and longer hours of room service /dining would be great. Great manager, thank you Henrietta for your professionalism and service, your attitude and saved the trip for us.

My husband and I celebrated our anniversary with a long weekend at the Mission Inn Hotel & Spa⁠,…read moreand it was the perfect getaway. The hotel is absolutely stunning, but what really made our stay special was the exceptional customer service. Every employee, from the front desk to the pool and restaurant staff, was warm, friendly, and attentive. The pool was busy because of a youth softball tournament, but that was no fault of the hotel. The beautiful atmosphere and outstanding service more than made up for it. We loved every meal, especially Happy Hour and dinner at Las Campanas Mexican Cuisine & Tequila Bar⁠ and breakfast at the Mission Inn Restaurant⁠. We also highly recommend Mario's Place⁠ just across the street. Next time we plan to take the hotel's historic tour and visit The Cheech Marin Center for Chicano Art & Culture⁠. We can't wait to come back!

I just had the most relaxing reset at Salt Oasis and I'm honestly still glowing…read more From the moment I walked in, the whole space felt so calming and cozy--like an instant escape from the chaos of everyday life The salt cave was my favorite part it literally felt like a warm hug. The atmosphere is so peaceful, and you can actually feel your body slow down and relax I also tried the breathing chair and I'm OBSESSED it helped me slow my breathing down and I walked out feeling calmer, clearer, and more energized all at once I ended my visit with a sound bath which was the perfect way to fully reset my mind, body, and soul If you've been feeling stressed, anxious, or just need a moment for yourself... I can't recommend this enough ‍ 10/10 experience--this is your sign to romanticize your wellness era

Customer service. We came in early for our appointment as a couple. We were scheduled for the…read moreoxygen chairs and then the salt cave. Everything was fine until the salt cave. They weren't prepared for the amount of people scheduled to be in the room. They were short one chair for my husband. My hubby and I waited patiently outside the room for them to bring him a chair while everyone else went in. By the time they set up his chair, everyone was already lying down in their chairs with their blankets and eyes closed. My husband's chair was placed in the back of the room right under the fountain light. Before I had a chance to say something, they announced, we will be closing the door and shutting off the lights. Therefore, I didn't say anything, assuming this would include the fountain light my hubby was under. It wasn't. His light remained on. He tried his best to use the blanket he grabbed to cover his eyes from the brightness. I couldn't enjoy my own experience knowing he was placed in such an awkward position in the room. Once the session was over, I kindly asked the staff member to stay back so I can show her that his chair was placed right under the light in an awkward corner of the room. She immediately said, well you could have moved the chair around. We actually couldn't have based on the size of the room and them bringing us in at a later time, when everyone was already laying down in their chairs with their blankets. Overall, I tried to voice our disappointment with the experience in a respectful and discreet way. The employee became defensive instead of listening to our concerns. She chose to argue back. The employee finally said sorry once we were at the check out counter in-front of everyone, making it more awkward for me & my husband. We paid everything in advance, and when we were trying to leave, she stopped us and said she needed to check we were good to go. Making us stay there longer, just waiting. We don't recommend this place due to the customer service. They only offered a 50 discount for a future experience with an expiration date. We don't plan to come back.

The wife and I treat ourselves to a couples massage after the holiday each year. Kelly's Spa at the…read moreMission Inn is such a relaxing place with a very friendly staff. We grabbed a 50 minute couples massage that included chocolates and champagne. We were able to enjoy the spa facilities for as long as we needed after our massage and it was exactly what we needed. My wife took advantage of their nail care offerings while we were there and we ended up staying on property and enjoying their restaurants and bars as well. I recommend Kelly's Spa for any of your anti-stress, relaxation, or date-night needs :)

My best friend and I booked a spa day here for her birthday and there are definitely more pros than…read morecons. The service was 10/10. They were very attentive to us from checking in to poolside service. The wait for drinks and food was not long at all either. The food was really good too. I had a great time. I am not sure if I would return only because there is very limited seating in the pool area. If you want to book a spa day just be sure you are there early enough to get yourself seating. However, I do recommend it is definitely worth it to go at least once!

Another wonderful experience! I had the opportunity of squeezing in 2 floats and 2 contrast in a…read moreweek and I feel great! On another note, the staff has been a pleasure each visit. Many are new, but they are fitting in very well; and present the perfect balance of peaceful joy that one would expect from a wellness spa that promotes healing, recovery, and wellness. Great job, everyone :)

I had the best recovery massage with Haley G.! I came in dealing with limited neck mobility from a…read morereally tight muscle, and she knew exactly where to focus--working into all the right spots with that perfect "hurts so good" pressure. She's incredibly friendly, attentive, and truly listens to what your body needs. By the time I left, I had noticeably better movement and could feel so much of the tension released. If you're looking for an amazing deep muscle massage, she's absolutely the one to see! -M

Amira has such a pleasant and down to earth personality. She is a good listener and really great at…read moreunderstanding what end results you are trying to achieve. She is very educated in her field and has extensive knowledge and experience in it. Her business is very clean and inviting. She carries a lot of product so you can purchase all your needs at the time of your appointment. Her choice of products are excellent and produce amazing results.

Amira at Simmer Down Spa is the best!! I have been going to her spa and having facials done for 2-3…read moreyears now. My skin is nourished and glowing after my treatment. She loves what she does and it shows in her attention to every little detail and her interactions with you. I love how Amira makes me feel pampered and spoiled during my facials. I HIGHLY recommend her! Go to Amira for a facial... you won't be disappointed!

Massage was excellent. Service form the moment I walked in, to the moment I walked out made me want…read moreto come back. Alyssa gave me the most relaxing massage and I didn't ever have to mention or direct anything with her. Thank you guys

I usually don't leave reviews but Sabrina was a fantastic therapist. She targeted all the knots on…read moremy neck that had been giving a super nasty headache. Super appreciative of her service and friendliness.