Nick was THE BEST. Fast, lovely, clear, and gave skritches to my dogs. He was on time, cleaned up after the drilling, and explained how to use everything and made me test just to be sure. 10 out of 10. Give him a raise. read more

Can't complain about the quality of the work. However, their pricing is whack. It's $75 for them to come out to your location, installation fee is $85 and then whatever the hardware costs. My bill came to slightly more than $400. Seems to me if they come out and you agree to have them do the work, they should drop the service call fee. My advice is to shop around. after reading this review, Chicago Locksmiths called me and refunded the $75 fee. I cannot recommend them highly enough read more

Geat experience at the Bucktown store. Nice and knowledgeable guys. Will definitely return.

A while back I locked myself out of my condo & was in need of a locksmith. *My spare key was in my car... my car keys were in my condo & my emergency key was also in my locked condo. I called around for about a half hour & found out A LOT OF LOCKSMITHs HAVE MULTIPLE ADS MAKING THEM ONE IN THE SAME! Ugh! I finally settled on this company. I was promised the locksmith would arrive in approximately 25 minutes & I did receive a computer generated text message repeating the same information. After about 40 minutes I called the company back wondering where the locksmith was... Did I mention it was 10:30pm on a Sunday night in mid January during that INSANELY SUBZERO WEATHER we had?!? I was finally out in touch with the locksmith himself who told me he would be about another 20 minutes. Long story short, he arrived a little after midnight, tools in tans & wanting to DRILL my lock out! He ended up reconfiguring the tumbles & I got in to grab my keys & he reset the lock. Okay... cool. I was in but to the tune of $480! Yep! $480! The next day when I got home from work, I put the key in the lock & it just spun & spun & spun some more. I could hear my poor dog whining to go out! Ugh! Called the guy, again. Waited an hour. Got back in & left my door unlocked to take my dog out. Got back inside & went to my unlocked door... it would not open! Called the guy, AGAIN. This time he drilled the lock out. I was out a lot of money, a lot of time & a lot of patience. Can't say that I'd recommend them but they had me over a barrel! Silver Lining... the guy was nice. *Moral of the story... DO NOT lock yourself out of your condo & DO let your building engineer take care of it! read more

Business page said they are open till 2 AM. Took two buses to get out there in the freezing cold and found out they weren't open. Must have bankers hours. I have had to edit this review as they were deeply sorry for the miscommunication. They showed excellent customer service and took care of my issue right away. It's the actual store fronts that aren't open until 2 AM. But you can get help from them until 2 AM in the morning. read more

Yes they came right out and fixed my lock for a reasonable price. I do recommend them.

I came here to copy a key based on the many good reviews on Yelp. Ran into an issue initially but this was quickly resolved by the business owner, who was extremely responsive and helpful. Overall, my experience is that this business cares about its customers, and I would not hesitate to try out their services again in the future. read more

Chicago Locksmith has an excellent asset with Declan. We needed help with our locks that malfunctioned. Declan's work ethic and providing quality work is impressive. What a pleasant experience we have with him. Definitely will recommend.If you happen to need help, call Chicago Locksmith and ask for Declan! Such a positive experience! read more

Chicago Locksmiths were amazing. They were kind, communicative and fast when I needed the shell replaced on a car key. They went out of their way to help me when I realized I'd brought in the wrong key and needed them to replace the work they'd already done. I went into their store on a whim but will absolutely return in the future. Definitely recommend!! read more

I've come here a handful of times over the past two years, and I'm always so impressed with their service and level of dedication. I've brought them hard-to-copy mailbox keys and they've tinkered around with it until they've gotten me a solution. I'll keep coming back here for future lock & key needs! read more

I'm here to add yet another 5-star review for this very well-run company. From my initial call last week which was fielded by a professional and knowledgeable lady named Jasmine, to the visit to our condo today by a competent and friendly technician named Walter, the whole experience was 5-star all the way. I don't have even a tiny issue to discuss that could have been handled differently. When I first called in, I wasn't even sure whoever was going to answer would fully understand my concerns. We had a 7-year-old programmable Trilogy lock that we had never fully understood as well as we should have. We had lost the keys, the batteries had never been changed, and we didn't even know how to remove the single combination we had always used, and how to replace that combination with other combinations. We did know we wanted to keep that lock if possible, as new versions of the lock sell for many hundreds of dollars. And we also wanted to re-key the back door so that it would accept the same key as the front door. Jasmine listened patiently as I rambled on about the issues, and much to my amazement, she totally understood what I wanted. She fully explained what the charges would be, and while I was still on the phone she scheduled an appointment at our condo several days out. I told her I hoped the technician would be able to teach us the programming we needed to know, and she assured me she was scheduling a senior technician who could handle it. And sure enough, Walter appeared on time today and was fully ready to address all of our concerns. He assured us he could accomplish everything we wanted to accomplish, and that's exactly what he did. In the end, he gave my wife and me a lesson on how to deal with the lock going forward, and we now know exactly what we have to do to use our lock with all of its features. And best of all, there were absolutely no surprises about the charges. The bill was exactly in the amount Jasmine had itemized for us, and for all of these reasons, I can enthusiastically recommend this fine company for whatever your locksmith needs are. read more

th I'm extremely disappointed with the service I received from Chicago Locksmith. I had a terrible experience. I called them to replace a lever handle on my home, but the technician they sent was there to scam. Technician was inside the home for less than ten minutes and stated to the tenant that the repair was done. I never authorized this type of transaction. The company was supposed to replace the door handle with a new one. They never called me to communicate the repair. They did not fix or replace any part of the Handle. They charged my credit card without authorization. They manipulated my tenant to sign the credit card transaction that I did not approve. I called regarding the repair and asked why it was never fixed. The owner/salesperson stated that the technician was there already and if you want them to come again there will be another charge. They are a scamming company that are trying to charge people multiple times on service calls, and multiple service fees. Ultimately, nothing was fixed or replaced. They are a locksmith company and they cannot simply replace a door handle. The new door handle I purchased and that I had ask them to replace which was never done. I will never do business with them again. To make matters worse, instead of replacing the handle as I requested, they tried to upsell me on unnecessary services that should've been avoided. When I refused the extra service charge the employee on the phone got annoyed and became even less helpful. After wasting over an hour, on the phone they claimed it will be an additional fee to fix the same issue they went to the home for in the first place. To add insult to injury, they charged me a hefty fee just for showing up, despite not providing the service I needed. I had to call a different locksmith who arrived promptly and replaced the lever handle without any issues. I would never use Chicago Locksmith again - they're unreliable, unprofessional, and overpriced. Avoid them at all costs. read more

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Nick was so helpful! He made sure our issue was resolved by the end of the day even though they were running behind schedule, he was super apologetic and still made sure to keep us updated. read more

I walked in today with the aim of getting my key duplicated. These guys were professional, fast, and courteous. Maybe it's because I've been living in New York for too long, but these guys were nice, too! Pricing was reasonable, and they even let me use the restroom. It's not often that I need a locksmith, but I'm gonna make a trip out here the next time I do. Respect and courtesy goes a long way! Thanks guys! read more

Chicago Locksmiths - Security Systems Near Me - Chicago, Illinois

Ben at the Lawrence location helped me out. Super helpful and efficient. Car key replacement. Would recommend!

Responded quickly to my texts through Yelp (8 mins), fit me in the same day, and the locksmith fixed my problem, despite extra difficulties from my hardware being old. Explained what he was doing, and any future issues that might come up. read more

They does a great job with making keys and you know that they're experiencing in what they do!

Noah Ramos came out and fixed both our front and back door locks. He was efficient and was able to save the front latch without replacing it. Would definitely recommend and plan to use him the next time we have an issue. read more

Not happy. At all. We came to this location because the person at the first location we stopped at--the one in Ravenswood, a block away--suggested we come here. So we made our way to this shop, and purchased a new double cylinder deadbolt and doorknob for our home. It was a plus that the guy who helped us said that he'd sell us the hardware and then we could set up a time to have someone come out and install it, as it would save a little bit of money to do it that way. Helpful. The in-store stuff was pretty easy and straightforward. We also were interested in a safe, but they didn't have any with both a water and fire rating. The next day, Wednesday, they called to schedule service for Friday (when I'm writing this review). The window they gave was 5-7 pm. Great! The problem is, they didn't show up until 9. At 8 pm, we called the shop number and the dispatcher said she'd have the technician call with an ETA. 20+ minutes later, we got a call saying the locksmith would arrive in 25 minutes. They did arrive at about 8:58 pm. But I'm really astounded by the fact that they not only arrived two hours past their window, but they didn't even contact us to say they'd be showing up at all. If they had called before the end of the window to say that they would be late, I wouldn't have an issue with it. But the blasé attitude, lack of care, all combined with seemingly not knowing what they were here to do (I heard my partner saying that no, we'd purchased the lock already and it was right there for them to install), just leaves me cold. Oh, and apparently they charge a 3% fee for credit card use, which we weren't told about. My partner still uses checks (how quaint) so we could have found the checkbook if we knew, but hopefully this helps someone to avoid the charge if they wish (use cash or check). I wouldn't recommend them to anyone. read more

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Ryan H was amazing. He came over at 9:30pm after calling 1 hour prior! They respond super fast! Ryan H was amazing is an understatement...... He Was super polite and knowledgeable. He even fixed my door from making a loud sound when it opens. (Fixed my sagging door). My only issues was the price to replace one entry door that had two locks was over $500! Insane pricing! read more

Called them up and Ryan came out same day. He called ahead of arrival and at arrival. He fixed the issue with my mortise lock quickly, explained what happened, and cleaned up. Overall very good service. Will use again if I need a locksmith. read more

Great service! Dis a wonderful job fixing what I had but offered an upgrade.very quick to respond and an excellent decorum.

We contacted a few locksmiths through Yelp for a rekey. 24/7 Chicago Locksmiths was very responsive and actually was a bit early for the appointment. Very nice and quick service. Would absolutely use them again. read more

I'd spent all day waiting on AAA and was ghosted by them. Was desperate to get into my car quickly and called Chicago Locksmiths. The locksmith, Mark, showed up very quickly within the timeframe stated and had me in my car in 5 minutes flat!! Thanks so much. read more

Highly recommend! I had a fantastic experience with Chicago Locksmiths. I was locked out of my home, and they came to the rescue quickly! The technician was friendly, professional, and got the job done fast! Pricing was fair, and there were no hidden fees. I appreciated how smoothly everything was handled. read more

I hired this company to install new smart locks. The technician installed the new deadbolt crooked so now it won't lock automatically and said they were unable to fix it (and charged me another $80 for putting some grease on the lock when I called them back to get them to fix it). My old deadbolt worked fine without any grease. Wish I had called a competent company. read more

Nick is a LIVESAVER. Got me into my condo so fast. Super nice guy too! I would highly reccomend using this company and ask for nick!

THIS IS THE PLACE TO GO! PERIOD! After my key broke in half in my ignition I was locked out of my car. I intentionally took my time scoping out locksmiths in the area because I didn't want to get screwed with bs fees and shady business ethics. After finding Chicago locksmiths online I decided to use them and was lucky enough to have Robert help me out. He was courteous, REALLY FAST and most importantly professional. I literally could not have asked for a better experience. And best of all they didn't nickel and dime me the price was extremely reasonable. I will be recommending this place to everyone and anyone in need of a locksmith. Thankyou Robert! You're the best! read more

Great service,knowledgeable staff and not too crazy on the pricing.Nice people, they can help you out with any key/lock issues.Free parking in back! read more

I never had to go through the process of fixing a lock, and was quite unsure how everything would pan out. Our smart lock's physical key somehow didn't work anymore, and we wanted to get it sorted out. I reached out to my broker, who recommended Chicago Locksmiths. I left an initial voicemail, and received a follow up within 30 minutes. Pro tip: my phone kept screening the call as "spam call", so sadly I have missed a few calls from them. The operator who I initially talked to was very kind and said she would be able to have someone come to my place that evening. I wasn't in a hurry, so that worked with my schedule. Dan listened and inspected our door. He was able to answer all of my questions and get us new keys. I felt safe throughout this entire process. TLDR: HIGHLY recommend this business! read more

Locksmith came day after I called and couldn't fix the lock. Said company would get in touch to send someone else. They didn't so I called them and they said they would send someone two days later. At the time of the appointment the company called and cancelled the appointment read more

Very courteous and responsive. Needed locks to be taken care of the technician was out within the hour. Mark was very knowledgeable also talked of other ways to secure the garage on his visit. read more

I am very happy with Chicago Locksmiths. David, the technician, was prompt, polite, friendly, and did an outstanding job replacing my condo doorlock. David installed a beautiful new high-quality doorlock in just over one hour. He left the work area spotless (he brought his own vacuum). I highly recommend Chicago Locksmiths and locksmith David. Great work! read more

Very shortly after my initial review, I was contacted personally by management who sincerely apologized for the lack of exceptional customer service I was given. I was also informed that they wanted to make things right. Management was receptive to my customer service complaints and talked to the actual representative that was the serviceman the day of my appointment which I was glad to hear. They addressed my issue as a customer right away and you can't ask for better than that. I was also given partial credit as a courtesy for the incident. Thank you Chicago Locksmiths - I feel you valued me as a customer, listened and took appropriate action. I appreciate the swiftness of reaching out to correct the issue and as a consumer, I definitely believe in giving second chances. You're alright with me! read more

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Called ahead regarding having a key fob programmed for my Prius. They gave me an amazing price quote range so I came on by. Jordan ended up helping me. Super friendly, patient, and personable. Turns out the procedure was more costly than what I was quoted and he honored the initial quote! In and out, I'll be using them again for any and all lock needs. Car, home, otherwise. Thanks again for being a great local business! read more

Chicago Locksmiths - Store Entrace off Milwaukee by Armitage. - Security Systems Near Me - Chicago, Illinois

I would never use this company again. Each time I was charged a different service fee. This last time the man ruined my door in his quest to change the lock. He got locked in a room and had to destroy my inside door and then charged me the extra time that it took ! There are other locksmiths and I would certainly not endorse this one. read more

Just got 3 pairs of Keys cut by Garrett and I am very pleased. He was incredibly quick, and professional, my keys were complete before I even pulled out my wallet. Truly made me wonder why I've wasted so much of my time in line at Home Depot. Glad to keep my business in the neighborhood and will definitely be returning. read more

Chicago Locksmiths - Front door - Security Systems Near Me - Chicago, Illinois

Ryan helped me today with a lockout of my apartment with professionalism, and making me feel at ease for the mishap and messy state of my place once he was able to get in. We have cats and he was great with them too! The service was fast and very friendly. Appreciate the help!! read more

Nick was great!! Quick and professional. He was very helpful and while I hope never to need him again, would not hesitate if I did to use again read more

I called Chicago locksmiths after losing the keys for a coin operated washer and dryer machine. I got an appointment schedule pretty fast and The technician that showed up was very professional and quick. I will definitely give them a call if I need any locksmith services. read more