I did read the reviews before going in and was a little nervous, but this location was easily accessible for a quick meal. Staff was very friendly and attentive! Walked to the ToGo counter and was greeted promptly by Hector N. Ordered chicken fried steak and a chicken pot pie. Given a 20 minute timeframe, order was ready in 18 minutes. EVERYTHING was hot and delicious. Crazy big portions! Would definitely recommend this restaurant for good "home cooked" meals. read more

I had a job interview at this cheddar's location a week ago. the manager wasn't present so they had someone else interview me that wasn't qualified to do so. Days later the manager called me to schedule another interview because she wanted to interview me this time. she said the interview was schedule at 3pm on thursday, march 6th. i arrived at the location minutes before my interview was schedule just to be told that the manager was in a meeting, and both hosts told me they weren't sure how long she'll take. minutes later another employee comes to notify me that i am in line behind another person waiting to be interviewed. he was considerate enough to offer me water. i waited 30-35 minutes just to be asked by the same guy (not the manager) to follow him to a table to be asked a few questions. he proceeded to interview me, and then made me wait another 25 minutes for the manager to interview once again. no refill or even food was offered for the huge inconvenience and unprofessionalism. mind u the entire time i was starving, and had plans to meet with my family for an early dinner. after waiting another 25 minutes the manager proceeds to ask me the exact same questions the guy before had asked me. after the interview she proceeds to leave once again, and make me wait another 10 minutes for her just to come back, and let me know that her boss wasn't present and was either going to call me to have another interview again or that they'd let me know in a day or two if they're offering a job or not. no apologize for the huge inconvenience was ever made by anyone. yet she said she was looking for people who obtain skills like working in fast pace, busy, multi tasking environment even though it seems like her and some of here coworkers don't seem meet those standards..i got notified today (the day after) that i am not being offered a job, and i can't help but be so bothered of the fact that i went through all of that just to be denied the next day. however to be honest i am glad i am not working in that type of management. the manager seems to not know how to be able have control and manage her job position properly. do something about it!! read more

Very upset had to turn around to pickup my sides then got home 26 miles to find out NO bourbon glaze to go on dry rice and salmon was crispy

My experience at this location was just okay. When we first walked in, there were about 4-5 employees standing at the hostess stand. We weren't greeted, just asked how many. The designated hostess we were supposed to follow didn't inform us so we were a little confused. Once seated, we were asked twice by two different people if we had been helped. We didn't receive service until after about 5 minutes of sitting there. I think the hostess just placed us in a section that had employees still coming in for their shift. The food we ordered and the service we received was great. Our waiter was attentive and got our drinks/food in a timely manner. The manager was nice - I was able to use the coupon Cheddar's emailed me for free chips & queso. read more

Cheddar's Scratch Kitchen - sangria - American Near Me - Houston, Texas

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Went to go eat, we got on the list to wait. Then we are waiting inside because we see a couple waiting like us. Then the two host tell us... "You have to wait outside or in your car due to COVID" I look directly at the couple then to the two female host and tell them "it's ok take us off the list" Mind you I understand the precautions you have in place due to COVID, but be consistent on it!!! Don't be selective as to when and who can wait inside. Never again we will go to this location. Train your staff accordingly. I blame management on this. read more

The bartender working the night shift this Saturday July 6 was very rude to the customers she cussed out customers because they did not tip infront of the whole restaurant even tho 2/3 tickets tipped her even though her service was very bad and sat with empty drinks. read more

Cheddar's is probably the best and my pick of chain restaurants. But it seems like all the Houston ones I go to are lackluster, at least compared to the one I went to all the time in college station. I got the blackened salmon with Mac and cheese and a loaded potato as sides. My potato was burnt on the outside completely which I couldn't tell if it was deliberate or not since my friend's was too. The seasoning on my salmon was too salty. Our waitress was nice but on the sarcastic side and kind of in your face. She'd tried to make a joke about anything we'd say and we went along with it but it wasn't my kind of service I personally like. read more

First visit for me and my husband. Caleb our server was excellent and very attentive. Overall, food was pretty good for the price. Restaurant was clean, not too loud, and wait wasn't long. We will go back. read more

I truly wish you can give an establishment a negative star review!!! We in to have lunch with my sister and at 1:30 pm they are out of what we both wanted! Its still lunch time. The waitress was so forgetful. I use to love cheddars now I see why I haven't been back in years!!! read more

Nothing beats Cheddars! Those crossants are theee bomb! Now they give you two free! The whitefish is also a fave of mine!

Customer service over the phone is the most hideous, extremely rude and un-courteous.!pick up was fast and easy. Just be mindful since it is a pick up to go orders your portions will be significantly reduced. read more

Cheddar's Scratch Kitchen - American Near Me - Houston, Texas

Service was amazing! I wish I could remember the guys name to give him some credit. . The food tasted good, right temperature, we had extra chips to go. The prices are great too, specially for the big portions they serve. read more

Cheddar's Scratch Kitchen - Late Dinner date - American Near Me - Houston, Texas

I knew the steak was rare when it got to me because I eat my steaks medium-rare all the time. I asked the waiter was my steak rare or medium rare. The waiter said, "it's medium rare, that's what I put on the ticket" and then I said ok cool let me speak with the supervisor. The supervisor gets to the table and I ask again is this steak rare or medium-rare. Josh(the supervisor) said oh that's medium-rare and I said ok. Then Josh said "yea, that's medium-rare I'm over the kitchen" and I said ok. I asked him for his name because I knew he was lying directly to my face and I like to name drop when I take my time to leave a review. If Josh thinks the steak in the pictures is medium-rare, then Josh should be fired. read more

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This is by far the worst experience I've had at any restaurant. Didn't have what I ordered, wanted to over charge for my replacement. Didn't offer any compensation for my meal. Finally got my order and the green beans were so hard. I don't think they were cooked at all. Brought out more and they were the same. Still no compensation for anything. read more

Went in with 5 friends, and waited about 15-20 mins to be seated on Saturday night. It took the server another 5-10 mins to come to our booth to take the drink orders. I got myself a pina colada, which was the nastiest pina colada I'd never had! It tasted 100% artificial and very gross!!!! Food-wise, Chicken tenders were good as always, and so was the broccoli cheese casserole on the side! hearty and comforting foods i loved!! Another thing I loved a lot was the croissants that were lightly glazed and baked crispy on the outside and yet very buttery and fluffy inside the buns! the croissants were very delicious. I ordered for myself a shepherds pie which was pretty hearty, and for only $7.99, I had no complaint at all. Also did try some of the baby back ribs, but it was just standard and not impressive. The steaks were just A-OK. A friend wanted something fresh and non-steak so he ordered a grilled salmon but the bourbon sauce covering the fish was made a bit too sugary. Service was kind of lacking because it was extremely busy on the weekends, and the environment was noisy. If you are taking a girl out on a date, Cheddars may not be a good choice. But if you are hanging out with friends and want to spend little for a lot of foods, go to Cheddars! I'm going back as long as the chicken tenders, broccoli cheese casserole and croissants remain tasty :) read more

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The service today(8/7/22) @ 3:30 pm- at the Cheddars on Westpark was awful! i waited for my food for an hour, waiter came out and informed there were out of baked potatoes! I substituted the mashed potatoes! After waiting an hour the plate came out the mashed potatoes were cold and the salmon was overly cooked! The waiter went and talked to the manager and informed him of how long the kitchen staff had me waiting and you could see the manager fussing at the waiter for asking him to give me a discount! Needles to say he took( the manager took 2.00 off my tab for my troubles and the 3hr wait! Never again! Instead of the manager walking arojnd doing nothing he should assist and help clean the nasty tables and filthy floors before he allows his staff to sit someone at the tables! it's too many germs going around for him to allow the place to be so filthy! I really am contemplating on calling the health department! read more

Let me just start by saying don't even waist your time and energy. We were so frustrated we will not be going back. Ordered drinks and an appetizer. Then ordered salads and meals. Server had no personality and was so quiet I had to have them repeat themselves multiple times. We got our salads, but they were so dry we needed more dressing (still no drinks and no appetizers no server ). After server took our order and tossed the salads at us he never came back to our table. We saw them again & I tried to get their attention I was ignored. Also noticed he brought bread to a new table while greeting them which we never got bread on initial greet.Food came out and still had not even gotten our drinks or the appetizer . Asked the food runner for a manager and they rolled their eyes. Manager never came ... we got up and left We came in to celebrate for a special occasion and this whole experience ruined it. read more

At 1st I was going to put a 5 star for great 1st time experience here at cheddar's. We had a group of up to 40 people, "baby shower" party on Wednesday night! Food was great and fast, waiter was busy I see with all those people. But we should start to be on a look out more often and keep your receipt. I tips 22% and he tip himself $5.72 more. His name is Brain A. That is a no! Will not return read more

Cheddar's Scratch Kitchen - 22% gratuity and Brain tip $5.72 more without my authorize. - American Near Me - Houston, Texas

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This place is the worst for to go. Especially curbside. my wife ordered to go at 7:50 she literally didn't come home till 9:10pm. They told her it will be ready at 8:20, You mean to tell me an hour for to go?! And on top of that she had to wait for 2 extra gravy's 20 extra minutes? If y'all don't have any employees freaking hire some. Never ordering from here ever again. Worst place. read more

While I love Cheddars they need to improve on curbside service. I drove all the way home to discover they didn't put all my home in the bag. It's to far to drive back. The guy doing curbside was by himself and he was really friendly and moving fast trying to get all the cars and make everybody happy. I don't blame him i blame management for having him by himself on one of their busiest nights. Then I called and was just left on hold smh. read more

I frequent Cheddars because they offer good food options at great restaurants prices. If you're not familiar with their signature croissants, then you don't know what your missing. Forgive me once again, I forgot to snap a picture of my meal again, charge it to my head not my heart. I know what you're thinking, I sure snap pictures of my cocktails. Hey watch your mouth, I'm limiting my alcohol consumption since that picture, I'll be watching my weight from this day forward ;) read more

I was traveling in Houston for work and this was across the street from my hotel. They were expensive, nobody greeted me at the door either time I came in, just let me stay there until I approached someone and said can I take a seat? And the food was just mediocre. It wasn't anything special and the Monte Christo was actually gross. Ham was grizzly and the cheese wasn't even melted. I wouldn't go back. read more

I love Cheddars! I haven't had it in years! I love the food and the affordable prices. Right now you can dine in and they are doing like every other table. The bar is closed! Our waitress had a mask on which I loved. The menu is limited! The food was delicious! I had the 8oz. Steak! I wish I would of asked for a little bit more seasoning but no biggie. The waitress asked me if I wanted gravy on my mashed potatoes and I said yes not knowing it was white gravy. It was actually good and I don't even like white gravy. Will definitely be back soon! read more

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Really loved the Cheddar's experience. It was my first time there. I had the Texas size Nachos which were really really good. We shared them amongst 3 people. Very filling appetizer. I had the chicken fried chicken with the red beans and rice. I loved the red beans and rice in particular. The honey butter croissants were also really good. I can't wait to visit again. read more

Cheddar's Scratch Kitchen - Texas Size Nachos - American Near Me - Houston, Texas

If I could give this place 0 stars I would!! Not only did they forget to add my extra side order, there was a hair in my club sandwich! I came back up on my lunch break and asked for a refund they said they couldn't because of corporate or some bull crap like that and I told them I'd take another sandwich. They agreed and took 20 mins to make a club sandwich. Never going here again !!!!! I've always had problems. No matter how small or big I'm always decided to come back but today just drew the line because I was 30 minutes late for work on my hour lunch break read more

It was busy night being Saturday & all but the host was rude. I tried polite to get her attention to show her, I got a txt for my table & I got ignored. We got seated, took FOREVER to get our drink orders & appetizers. We were half way done with the appetizers & the waiter took forever to come back to take our orders. Which, he got wrong. Long story short. I won't be coming back to this location. Smh. read more

Customer service award goes to..... Joel! He is amazing and very attentive without being overbearing. This was my second visit to Cheddar's and I will definitely be back. Cheddar's has great food and drinks at a fair price. Great spot to visit for a quick drink after work. Be sure to try the broccoli cheese casserole!! So good!! read more

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My wife and I stopped by this Cheddar's in the West Lake area of Houston. My wife enjoyed the Shaker Margarita and the World Class burger. I had the Lemon Pepper Chicken with Red beans. The chicken was awesome. Service was responsive and prompt. My two disappointments were they were out of Corona Light and this location does not serve black beans. The Modelo Especial was good. read more

Service was outstanding! Jhane is an amazing waitress! The food was great as well and came out quickly. Sorry but I never remember to take pictures. Definitely a great place to dine with the family!!! read more

Bad service with very bad attitude. My steak had nothing but fat, I am not usually picky but this was unacceptable. 20 dollar steak to waste. The margaritas taste like SINK WATER. read more

Cheddar's Scratch Kitchen - 14 oz. Ribeye - American Near Me - Houston, Texas

The food was served quick and good, our waitress Genesis was respectful and ready to help with any issues we had with the food.

Ok the best happy hour joint to go too! The staff was very entertaining. Came in with my co-workers and had a blast well I think the waiters (yes we had more than one ) were entertained by our foolery lol! read more

Cheddar's Scratch Kitchen - A sweet drink - American Near Me - Houston, Texas

Two stars.. one for our waiter who was great and the other for the food. We were a party of 13 and were told we would get a text. So everyone was seated and only a couple left before us. I asked how much longer and the hostes in the front with braid with blond hair waS less than graceful. We never got our txt to tell us that our table was reAdy and she didn't even bother to apologize. Instead she said well you can go sit down. They tried to sit us all close to each other we eventually had four of us move to another table. Our waiter was vEry nice. She took our order and even brought us croissants while we waited. We waited a total of an 1hr to eat. Yeah service was slow but she was kind and checked on us. The food was nice and hot. The green beans def don't recommend. Good price for the portion of fooD. As we were leaving the same hostess made us go around by yelling go back because a group was coming in even though my sister did stop to let them through the hostess didn't let her pass. I thought that was very rude of her. We could of easly walked by. Oh well your never going to have good experience everywhere you go. Will I go back.. nope. I just say shout out to our waiter. read more

Cheddar's Scratch Kitchen - Celebrating January babies hehe - American Near Me - Houston, Texas

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We stopped by Friday night to try the Wisconsin Cheese Bites (cheese curds) and the Cheddars Trio Sampler. We were seated promptly int to he bar booths. The bar area was nice. Lots of tv's to watch he games. We placed the order for the food through the kiosk. Then we wait... and wait,, and wait longer for the waiter to finally come over to take our drink order. The kiosk wouldn't let us order non alcoholic drinks. It was about 15 minutes before the waiter came over to FINALLY take our order. The impression he gave was a that he was irritated, but it was Friday evening, so we shrugged it off and took it in stride. The husband ordered a raspberry tea and I ordered a lemon raspberry lemonade. What we received was a 2 raspberry lemonades. Now for the food....the bites were ok. The batter that they used was a bit heavy for my taste. It also soaked up the grease, which was a tad gross. The trio sampler included queso, chicken fingers and chips were really good. The queso is very reminiscent of On the Boarder queso. The spinach dip was defiantly not our favorite. But this could just be us because we're not really fans of spinach. Next time we'd order the chips and queso only. read more

Went to the Cheddars on Westpark in Houston for lunch. Order the chicken strips and shrimp with fries and coleslaw. Asked for Ranch and Cocktail on the side. My companion ordered a burger and fries. After being there 53 minutes our waiter finally came and asked if we wanted the burger because the chicken/shrimp wasn't done. My companion finished eating and still didn't have my food. Told the waiter to make it to go because I needed to leave. He brings me a bag with chicken and shrimp and few fries. Asked him for the coleslaw and cocktail and ranch. Waited another 10 minutes for that. When he finally brought it he said they were out of cocktail. Horrible experience. Will not be back. read more

This restaurant is always okay each time I come. The service is usually ehh.. this time I went to the bar instead of a table and again service is ehhh. Definitely could be better but didn't do anything to upset me. The food is okay, but priced very cheap. So you get what you pay for. Drinks are cheap as well which is the draw in factor. The honey butter croissants are delicious. Probably the best thing in their menu. I ordered the key west chicken and shrimp. It's okay, could probably make better at home but this way I didn't have to cook. Drinks are good. I got a spiked cherry lime which tastes like a cranberry vodka in my opinion. I also got a painkiller which is good. My fiancé ordered the grande top shelf margarita. That thing was huge and only $8! What a deal. I do come back to this place because it cheap and an okay meal. read more

Cheddar's Scratch Kitchen - Painkiller - American Near Me - Houston, Texas

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This is the worst chedders ever but it makes sense tbh once you head in there. The food is always terrible and the service too. How you blame it on being busy and it ain't busy. I've been to restaurants that are PACKED and they don't forget people's food. No refills or checking up on people. Ghetto place and ghettos service. read more

Cindy was my server. Very sweet and fast service. All of the food was great. I've never been disappointed at any Cheddars location. I'm happy customer once again. :) read more

First time at this restaurant chain. Pleasant enough atmosphere, food was good. Had the Maui Chicken Salad. Had a frozen margarita with nutmeg (suggested by the very friendly waiter Dwight) instead of salt or sugar on rim. It's definitely an acquired taste. I enjoyed it tho :) Maybe my waiter was new, cause he forgot a couple things and had to be called back, loved how the waiters all work as a team. What Dwight forgot, another was on it, subtlety providing it. I will definitely come back if I'm in the area, will look for this restaurant where I go. read more

Cheddar's Scratch Kitchen - American Near Me - Houston, Texas

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Worst experience yet. I have been coming to this cheddars for years and love their ribs. Over the years the food has increasingly deteriorated in quality, presentation, and quantity. I reached my limit with the last visit because I was sorely disappointed. I ordered the half a rack of ribs and two sides of broccoli cheese casserole, and side of croissants. The ribs were chewy and not tender. The casserole had no cracker topping and was the smallest portion I have ever received from cheddars. The croissants had barely any honey butter sauce and were doughy like they weren't cooked long enough. Since I order this to go I did not how bad my food was till I got home which is 20 minutes away from the restaurant. I did not feel like driving back so I dealt with it and barely ate any and had to get something else delivered. The customer service of the young lady who delivered it was wonderful however. read more