This specific location and Cheddars in general is absolutely disgusting with low quality food. Please save your money and go elsewhere. At this particular location, my girlfriend and I showed up at 8:40pm for dinner and were sat in the back in front of the bar where nobody else was seated. The waitress took our drink order and didn't bring our drinks for 10 minutes. Instead, she was at the bar yapping with the bartender and other bar patrons. When she finally brought our drinks, the ice was melted in both drinks. She then came and took our order which was spinach dip for the appetizer, chicken tenders + 8oz top sirloin steak w/ fries & mashed potatoes, and chicken fried chicken with broccoli & cheddar and loaded mashed potatoes. The drinks still sat with melted ice. I tried getting her attention multiple times but she was still hanging out at the bar. I then turned on the "Call Server" option on the Ziosk which also got ignored. I finally went to the bar and asked for new drinks which the server brought several minutes later and blamed it on "being hot" in the restaurant. Eventually our food arrived. My steak was dry and overly seasoned with some gross spices. The broccoli and cheddar was thick and looked old. My girlfriend said the chicken tasted gross. To top that off, the server forgot about the appetizer and had the audacity to still bring it out with our main meals at room temperature. We ended up leaving everything barely eaten, paid for our food and left. Also, the men's restroom smelled wreaked like marijuana. Never again. Trash food and trash service. read more

Came during lunch and was seated immediately. I haven't been to cheddars in years since I've moved away. To my surprise, we had the same server that we did years ago. It was nice to see a familiar face. The restaurant was clean and food hits the spot when looking for comfort food. The honey butter croissants are to die for! Everything else is a bonus. The chicken tenders are exactly as I remembered. The country fried steak and the sampler trio was all delicious! read more

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My boyfriend and I planned a casual date night and unfortunately left extremely disappointed. We were seated right away, which was a great start--but the service quickly went downhill. It took our waiter about 20-25 minutes just to take our drink order. We already knew what we wanted and placed our entire order at once, anticipating either staffing issues or slow service. Even so, things never improved. We waited an additional 30-45 minutes for our food, which never arrived. Eventually, we asked for it to be boxed up so we could leave. While waiting, we noticed the table behind us also get up and leave due to the excessive wait time. We arrived roughly an hour and a half before closing and were never properly served. Overall, this location shows a clear lack of training and concern for customer experience. Side note: I took the food to work the next day, and it was extremely salty--definitely not worth the wait. This was our first and last visit. The only photo I was able to take was of my drink, as it was the only thing that ever made it to the table. read more

Cheddar's Scratch Kitchen - Pineapple Berry: Rum Punch - American Near Me - Houston, Texas

I'd probably not come back to this location. I did a take out order and the food was meh but the worker that brought out the curbside order was stellar. Super friendly and courteous. Order: Grilled salmon (sauce on side), corn, mashed potatoes (2.5/5) - the salmon was grilled nicely, the corn was undercooked and the mashed potatoes would have been better with the gravy that they left out They also gave me burnt crunchy croissants that had to be trashed so that was disappointing Kids chicken Alfredo (3/5) - putting the garlic toast inside the container was a waste, the bread was soggy - there was a good portion of chicken for a kids meal I was super excited bc I have always enjoyed their salmon meal when I frequented their location in Humble/ Spring when I lived out there so was slightly disappointed. read more

Cheddar's Scratch Kitchen - Grilled Salmon (sauce on side) over rice, mashed potatoes, corn - American Near Me - Houston, Texas

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Bri is the BEST.. she was such a great server. Refilled tea. checked on us. Plus, Bri, is SO PRETTY...those eyes!! Wow!! We will be back. GIVE THAT GIRL A RAISE!! read more

We were seated in the bar area to a booth. It was so dirty.. crumbs and smears. Like warm sticky air smell. The food was like microwaved. watermelon margarin was sugar.. and a old watermelon piece. fried chicken was only breaded . barley no chicken read more

My last review for this place was three stars.... Now, it's barely two.... At 6pm on a Wednesday, without any customers in the restaurant, we were sat very quickly. Thumbs up. Server was very nice. Double thumbs up. So far so good. Food was not good. Please see the pictures for descriptions. Monte Cristo was soft (even though it's supposed to be deep fried) and not hot. How? I don't know. We returned the flavorless kid's penne pasta. And I'm TIRED from the fight with the spinach dip. Why was the dip so tough?!? We literally had to use a knife and fork to get the dip out. Cheese curds were ok. Not hot but at least it had flavor. I don't understand how our food wasn't hot. There is no one else here at the restaurant. Even if our food wasn't premade, at least microwave it. How does Alfredo sauce taste like nothing? Server and host were nice. Restaurant was clean. Apparently one of the toilet seat were broken. ¯\_(ツ)_/¯ Not the worst meal I've had but it's right down there. The server and host saved this meal. Would I come back? If I remember this meal, no I won't. read more

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I have not been here in ages and it is still pretty busy for a weekday lunch time. I had to wait for a few minutes to get seated. My server took my drink order and ask if I want to free bread and I said yes. and I look at the menu and decide on the county fried chicken and the food came out in good time, it was tasty and the cost for how much food they gave you is worth it. You can use the little tablet on the table to get your server to come to your table, and you can pay for your check on the tablet also. It is not noisy here during lunch time. read more

10601 Westpark Dr, Houston, TX 77042 I came here for lunch to meet my wife and her friend Sharon while they were on a one-hour seminar break. I had just gotten into town, and I hadn't seen my wife in two weeks--so this was supposed to be a quick, relaxed meal together. I also work in the restaurant industry, so I'm very understanding about busy lunch shifts. Our server, Chad, greeted us and asked if I wanted a drink or water. We let him know we were on a time limit and would be ordering shortly. After that, we waited around ten minutes before we could even place an order. During that time, Sharon tried to get his attention. He made eye contact and shook his head while he was pushing tables together. I told her to give him a moment because I assumed he was busy. But when we finally asked to order because we were in a rush, his attitude changed completely. He told us he had to get to another table first. When my wife asked if he could just take her order quickly, he let out an audible sigh and said "Fine," like we were bothering him. It got worse from there. Sharon ordered the Chicken Fried Steak and asked what gravy comes with it, and he responded, "it on the menu." My wife ordered the Monte Cristo and asked about adding something, and he told her, "Listen, you can't add anything else to this order. Do you understand?" That tone was rude, unnecessary, and unacceptable. At that point I stood up, told him we were leaving, and went to the host stand to ask for a manager. Manager Kawari came over quickly and was friendly. I explained what happened, and she said she didn't know what was going on with him and that it wasn't Cheddar's standard. I appreciate her professionalism, but the moment was already ruined. Being busy is one thing, being disrespectful is another. Do better. If you want, I can also tighten this into a slightly shorter Yelp version (same facts, fewer lines) or make it more "neutral but firm." read more

The hostess was very professional and accommodating to our big birthday event. Great customer service, I hope to go back soon with my friends. It's the February birthday event for us all. Our Server Kai mastered a large party order with split bills. read more

Cheddar's Scratch Kitchen - Salmon, broccoli , mushrooms, mashed potatoes. I nixed the rice. Like it fresh, and it was excellent. - American Near Me - Houston, Texas

Ordered fast, my drink came fast , good service Good drinks good food here at 10:30 not too crowded read more

Cheddar's Scratch Kitchen - Texas sweet tea - American Near Me - Houston, Texas

Staff ignored customers to even sit them down. Had customers getting up from their table to ask for condiments in the kitchen. Looks like a bunch of people that don't even want to work there. read more

Visiting this restaurant for the first time, the atmosphere is relaxed, and we had good service. The Cheddar's Painkiller drink was really good. The only thing I didn't like was that my dish was supposed to have chicken and shrimp, but they forgot the shrimp and brought them later after a while. Also, if you arrive with a party of more than 6 people, they don't have tables to seat everyone together, so they split you into separate groups read more

Cheddar's Scratch Kitchen - American Near Me - Houston, Texas

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It was so good. I have never ordered pasta at a restaurant before but the grilled shrimp Alfredo just kept calling me. A drastic change from the chicken tenders I normally get and I'm so glad I went with my first mind. The Key West was really flavorful and that bourbon sauce on the chicken really gives it's that bit of zing! It was really good. Our server was patient because we were undecided but the third time she came to take our order we were ready. Long story short, we didn't get our croissant until we left and we got a couple containers. Because of the wait we were offered drinks. And as you can see from the bottom of my cup, it was real strawberries. I never get juices or drinks but I would order this again. Let it water down a bit and it was perfect. Oh, make sure you have a jacket because it was freezing inside. and it was about as loud as you would expect for a Friday. read more

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Yes. It is kid friendly. So much so the workers will do nothing to stop the children screaming and running around the restaurant. They just smile at them. The portions are Large!! But the food was...tasteless. I could see the pepper in the gravy on my chicken fried steak, but couldn't taste anything Server was fantastic and quick. But also decidingly oblivious to the screaming children. We won't be back read more

As we visited for the first time, Houston, Texas, to visit a dear friend in Katy, we stopped for dinner at this location right next to our hotel. The server named Key was such a sweet young lady, very informative after we told her it was our first time at Cheddar's. For the appetizer, she mentioned the spinach dip, and she brought out complimentary bread glazed with butter and cheese that was so yummy as was the spinach dip. My wife and I ordered a full slab of ribs with coleslaw and rice and beans. It was really good and even though we shared the ribs it was too much and I took some to our friend. I had the Maui Margarita, and my wife had a beer. I also talked to another young lady who worked there, and she told me her manager was from chicago read more

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I grew up going to cheddars almost every other weekend because it's my dad's favorite restaurant . Took him to eat here for Father's Day and it was not busy at all. Food is always consistent , so no complaints about that. Love how their drinks are pretty cheap. read more

Cheddar's Scratch Kitchen - Ribs - American Near Me - Houston, Texas

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Todays meal was one of the biggest examples of service I've had in a long while. The staff were always friendly, but were more interested in talking at the Hostess station. The biggest problem was getting a refill of drink. I ordered the buffalo chicken wrap, but had to wait over 10 minutes for a drink refill. Both my glass and my friends glass were completely empty and set at the edge of the table in full sight. We also pushed the "call server" button and finally had to stand up and get someone. Good food, but the Management needs to stop allowing the servers to stand around chat rather than working. read more

The food was not that good and the waiter was not good we were there for an hour and a half he only checked on use one time my daughter food was not made right she ordered pasta with no broccoli and it came out with a crapp load of it she just picked it out and I told the waiter and he said I put it on the ticket but the kitchen didn't look at it no offer to replace it not even an I'm sorry I will never go back read more

Cheddar's Scratch Kitchen offers a comfortable, family-friendly dining experience with hearty American comfort food made from scratch. The atmosphere feels warm and inviting, with a rustic style and friendly service that makes it a solid choice for casual lunches or dinners. The menu is extensive -- from their famous Honey Butter Croissants (which are a must-try) to Chicken Fried Steak, Monte Cristo Sandwich, and New Orleans Pasta. Portions are generous for the price, and most dishes deliver that home-cooked flavor the restaurant promises. Service is usually attentive and quick, though it can slow down during peak hours. The wait times for a table can be long on weekends, but the staff generally stays friendly and accommodating. The bar area is also a highlight, offering good margaritas and affordable cocktails. Desserts like the Hot Fudge Cake Sundae or Apple Crisp make a perfect ending to the meal. Overall, Cheddar's in Houston is a dependable spot for comfort food with good value for money. While it's not a "fine dining" experience, it's exactly what you'd want for a casual outing with friends or family -- tasty food, relaxed vibes, and satisfying portions. read more

The food is delicious. Start off with free hot and perfectly cooked croissants! Yummmm!! I love the salmon; chicken fried steak, mashed potatoes with white gravy and greenbeans. Salads are very good and big. You can get burgers too. I have never had a bad meal. They have a bar you can sit at. You don't have to eat a meal. You can get appetizers. Enjoy! read more

this location is super hit or miss but it's usually miss. everyone is super nice and the food is delicious (if you know what to order) but the service is usually very slow and unprofessional. we got sat and had to wait 15 minutes before anyone came and took our drink and appetizer order. our chips and queso come out before we got our waters, literal choking hazard (being dramatic but yeah lowkey) and our waters took about 10 minutes to come out. we didn't get our croissants until we got our waters and we didn't get our alcoholic beverages until we got our entrees. when we asked for water refills, it took about 5 minutes to get them. we wanted to get another order of drinks and a desert but we knew it'd take foreverrrr for someone to even take our order and then even longer for the order to come out so we just decided to pay and leave (thank goodness for the little table ipads they have or whatever they're called because otherwise it would take 3 years to get the check) the only redeeming quality was the amount of butter they put on the croissant that was gorgeous. otherwise full experience 3/10 i will go further for a better experience in fact don't go to cheddars just go to chilis instead read more

Cheddar's Scratch Kitchen - American Near Me - Houston, Texas

My steak wasn't cooked as asked I told the server he blew it off first time ever having a bad experience at this location

Okay I've been to cheddars so many times but this drink -- the pain killer -- have always caught my eyes (especially how it says maximum of 2 per guest). To start off, cheddars has really good spinach and artichoke dip. We also had their steak is to die for. When I said I wanted medium rare, you know I got a medium rare. Steak was so juicy and can't get over the fact that it was cooked right. The server was also really nice especially that we came in 10 mins before closing just to try their painkiller. PS: it was strong. Also, I will always be craving for their honey buttered croissant read more

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The food was great, the service was A1 as everything arrived accurately, and the Ambiance was tolerable as it was two hours before closing but overall 9/10 read more

Food was decent but server CeeCee was amazing and had made sure everything was taken care of, and the ambience was cool with and aquarium right at the bar top! read more

If I could give 0 stars I would....It was horrible! Let's start off by saying I sat at the bar & it was dirty....it wasn't busy at the bar at all! I asked the bartender if she could clean it! She sprayed solution on a paper towel & handed it to me & then proceeded to say "oh you wanted me To do it?" Then it took her another 5-6 minutes to acknowledge me & my friend again....I ordered the steak & shrimp....asked for the shrimp to be fried hard...they were super soft! I found two pieces of hair in my food! My friend ordered chicken pot pie & it was nasty asf! After finding the hair, no apology was offered or no manager came to speak to me! read more

The place had some delicious food and tasty drinks . We did have a big party, about 15 people but we were able to get seated in a out 15 minutes. Place somewhat clean , floor was a little dirty read more

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Had a craving today for one of the best honey butter croissants in town. Couldn't resist ordering their shrimp Alfredo, loaded potato soup and chocolate cake. Definitely was very disappointed with how stiff the croissant was. Usually it's super moist, soft and buttery. The pasta was under seasoned with not enough sauce. It's like eating pasta with no Alfredo sauce but herbs on top. I was so sad. Food was just bland. read more

I was asked to tell more: like, how was the food? Well, it was no better than my initial experience, which is why I had left it out of the first review. There is not much gluten-safe available on the menu, so I went with the steak. It was not well seasoned and seemed to have a thin rubber coating. It was difficult to pierce with my fork and difficult to cut. I had requested the sides in the picture with the steak, baked potato and broccoli. I received rice and creamed broccoli. After the disaster of the steak, I didn't bother even trying the sides. My two companions for dinner were satisfied with their meals. read more

Our waitress was nice but that tray was horrible! Our croissants were served on this!! They put a paper over it and whoever in the the kitchen did this should be a shame of themselves read more

Cheddar's Scratch Kitchen - Our croissants were served on this!! They put a paper over it and whoever in the the kitchen did this should be a shame of themselves - American Near Me - Houston, Texas

Had to do a birthday redo: So this another restaurant that gave me a bad taste in my mouth so I decided to give them another try, walked in was greeted by a young lady she was probably new sat me down quickly, the manager came to check on me she sat me in the back where the employee take a break. But it was cool I like sitting in the back it nice and quiet. OK let get to this food and service so my waiter was very nice and attentive, asked me what I would like to start with, I got the Maui Margarita and chips and queso. After while got my food which I ordered Ribs and shrimp, the ribs were cold and rest of the food was small but everything was good. Didn't care that the food was small because the drinks were drinking if you go get a good old alcoholic drink. Manager made sure I was OK after my meal. Would definitely be back Ribs & shrimp- 7/10 Honey butter croissant- 10/10 Broccoli cheese casserole- 8/10 Chips and Queso- 9/10 Maui Margarita- 10/10 Green beans- 7/10 read more

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Staying at the Holiday Inn and Cheddar's is across the parking lot. I placed a carb side pick up order. Took longer than estimated, but eventually came out. Ordered a Buffalo chicken wrap with French fries along with Queso and chips. The wrap was just spicy enough and the fries were good! read more

Cheddar's Scratch Kitchen - Buffalo Chicken Wrapper - American Near Me - Houston, Texas

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Service was meticulor. So dishes were tasty. My brother ordered fried chicken which he enjoyed. I ordered the fried white fish and was disappointed. The batter was very hard and thick so eating the fish was not enjoyable. The green beans were excellent. I've had much better and this was very discouraging. read more

We came in Wednesday night for date night dinner before our movie. Sat at the bar because that's how you get drinks the fastest Rayla was our bartender and she did an excellent job. If you're lookin for a great drink, order the Painkiller, they we sooooooo good! We got the cheese fries for an app (can go wrong with some loaded fries lol) and I got the Monte Cristo with Broccoli Casserole and my boyfriend got the Buffalo Chicken wrap. The food came out promptly and everything was delicious. We even got two crescent rolls to start with The only thing I can suggest is maybe offering another drink or dessert after we pack up our left overs. We got the check with out asking for it even though we still had an hour before the movie so we just went somewhere else to get another drink. But again service and food was A+ and the hosts at the door were super friendly too! read more

Cheddar's Scratch Kitchen - Monte Cristo - American Near Me - Houston, Texas

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Second time at this specific location because I wanted to give them another chance. My first experience wasn't the best. When we arrived for lunch the staff were so pleasant and engaging. Those honey butter croissants were to die for. I loved every bite. I ordered the pot pie and wasn't pleased with the chicken. It was rubbery and didn't taste well. I ate about a third of it. The Caesar salad was extremely tasty and the dressing flavorful. The restrooms were the most shocking. I went to the ladies room and there were little baby roaches running around as if they had a pest control issue. I looked around the bar area and where we were seated. That was a total turn off. Cleanliness is very important to a guest especially when we can't see the kitchen. read more

The food was fresh. I did curbside pickup had to wait about 15 minutes. The server was professional and friendly. The croissants were fresh. The steak was cooked the way I ordered it. There's a big pothole in the driveway so please be careful. The green beans I love. The broccoli and cheese is always good. So yes I recommend. read more

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The visit was about an hour before closing and the restaurant was almost empty but our server was excellent. The food was good but the new meatloaf is grilled and it has a chargrilled taste to it so it's not Mom's meatloaf. We had an alcoholic drink and it was awesome. My dinner dates meal was enjoyable and he had the chicken fried steak. Their sweet baby carrots are excellent. read more

First of, I am not from here however Cheddars is very convenient considering where I'm staying. I did not want to try the place due to the reviews but, I thought "everybody has rights to their opinion". So.. I called the first night, this was a Wednesday, to order food for pick, automated phone which is common; however, when the lady picked up the phone, she was so quick to put me on hold and I think she forgot about me so I hanged up and called back again. The next call, a gentleman picked up, put me on hold but was quick to get back on line to collect my order, all went well he was helpful I wished I picked up his name. I ordered the chicken tenders and shrimp with bacon cheese fries. Only thing I can say, that was delish . Chicken was tender, shrimp was cooked perfectly and the fries were season just right. The portion, may be big for others like me, I'm a small person but seems to be just right.I like it so much that I decided to come in to the restaurant and order food to go again. The staff are really nice, place looks great, seems a really nice environment to hangout. It doesn't bother me when staff don't have a moment to smile when greeting customers, understanding they have to serve folks inside and outside of the restaurant, my experience is the staff are great. I sat on the bar while waiting for food; the bartender asked if I need anything, she was pleasant same to the gentleman the night before. I ordered the bourbon salmon and shrimp with baby carrots and corn off the cob. The salmon and shrimp over rice cooked very well. It wasn't dry, it was quite good for me. What I didn't expect much is the sides... I had baby carrots and corn off the cob. I was hoping they had asparagus but that's all right. The baby carrot has a sweet sauce that didn't go well with the rest of my plate. Maybe I missed the ingredients on the carrot otherwise I would've probably asked for no sauce. The corn was from the can, I can tell I love corn. I was hoping it was fresh, it's a "scratch kitchen" aa stated on the business. Overall I liked my meal, it was good for me to top it off. The croissant.. I'm speechless.. it was warm and lightly sweetened butter it was delish! Ultimately, it's the sides I chose; maybe if I ordered the fries I won't have a tiny disappointment. Others may disagree with my opinion.. again it's my first time eating at Cheddars. Maybe if the exec chef takes some time to evaluate fresh veggies vs off the can, it will make a big difference on the overall meal, in my opinion. Despite all that.. thank you for serving a delicious meal it's the first meal I had in Houston that I finished; well.. with the exception of the veggies. read more

I went with my parents and we had a great time and the food was great!!! The meat temperature was perfect!!! read more

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