We have been coming to Cheddars for many years.. It has always been an excellent experience until today. We ordered some onions rings and two burgers. We did not mind the waiting time, but it took like 35 minutes to get the appetizers. We finally got our burgers. The meat was tough and dry. My fries looked like they were gotten from the bottom of the pot! We will not stop going but the food quality really has to be improved. read more

We love the food and the prices are low but the service sucks. Any time we've gone we've had to wait for a table even if the place is half filled. Yesterday was no exception. Waited over 15 minutes for a table then waited a while for waiter to take our drink order. Knowing how slow they are we placed our food order at the same time. Didn't get drinks for at least 10 minutes . I finally started timing how long it was taking. Asked the waiter what the problem was. He said it's because he had stations all over. Mostly I saw him standing around doing nothing. Finally got manager involved and we got new waiter. They did comp our meal which is the reason for 2 stars but we won't be going back to this location. read more

This place was so mediocre. The food was mediocre, the service was mediocre, the decor was mediocre. I took my 80 year old parents and they fit in perfectly because most of the crowd was seniors. The sad part was that even my senior parents thought this place was mediocre and we all agreed we would not go back. read more

Pain killer is always a kill. Tried something new in the Monte Cristo, which wasn't bad... Not much flavor. It could have definitely used or come with bacon. Spinach dip and onion rings never disappoint. read more

Cheddar's Scratch Kitchen - Pretty good, the only thing missing is bacon. - American Near Me - Austin, Texas

Food was great but our waiter had the tableside manner of a deadbeat dad. He was hardly ever around, failed to provide basic necessities (utensils,water, etc.) and it was really hard to get our check. read more

It is now open for dine in, so I went and there was only a couple of tables open so they are following social distance guidelines. Although it was not packed the food wasn't great and the service wasn't great either. We had to wait a long time for our server to check on us and we needed refills by this time. Although my experience was not terrible I don't think I'll be returning again. read more

This place is pretty good for a chain restaurant. Waaaay better than Greasi's- I mean Chili's. The food tastes better, is less heart clogging, and is way cheaper. What's not to like?! I can't quit the Napa Chicken Ciabatta. Even though it kind of falls apart, it's SO GOOD. I think every ingredient goes so well together. And they've never just slopped it together, the presentation is always outstanding. Many moons ago I would get the Hawaiian Chicken salad and it was pretty good too. I really love their spinach/artichoke dip. Sometimes it's kinda watery but whatever, spinach! It's not super awesome spinach but it's pretty good. My boyfriend got the grilled talapia and said it was some of the best he's ever had. Wow, pretty impressive for a chain. I have read a few reviews about getting poor service at the bar. That's happened to me too... your best bet at getting good service is at a table or booth. I also really dig how 3 people can eat here for around $25! I wish there were more Cheddar's around. read more

I don't usually expect much from cheddars, but they've always had consistently good sides. I tried the fried fish and coconut shrimp; picked it up curbside and it was pretty good!!! Fish was crunchy, not greasy and most importantly I didn't have to spend 10 min re-crisping in the oven like Ibe been having to do with pretty much EVERY curbside meal that was fried. Coconut shrimp was also crunchy and gTop it off with their good sides and I'm quite pleased read more

Went to cheddars at a busy lunch time on a Friday. No wait, food was quick and exactly to my specifications, ranch and honey mustard are wonderful, Mac and cheese is to die for, and the price for my lunch combo with two sides was basically unbeatable for what I got. My server Khari was great as well. He was very friendly and knowledgeable. Checked back often but not too often and got me well taken care of. I got the shrimp and chicken tender combo. The shrimp had a good flavor but the rice had a weird sweetish soy sauce with it, not my thing but had plenty of flavoe. The chicken tenders were perfect. Not greasy, crispy but not heavy or crunchy breading, the chicken was beautiful white meat and juicy too. Overall a great lunch with great service. read more

Cheddar's Scratch Kitchen - Chicken tenders and half eaten baked potato - American Near Me - Austin, Texas

Food is good but service lacks all the times i have been here. They need a manager that actively monitors and is visible to get these ratings up. read more

I went there couple time it's terrible service First time we're order food but we're waiting for hour we're went there at 3:20 and server came to us and tell us chef is changing shift have to wait for one hour and we're charge to get Togo they brought it to us at 4:20pm. Gosh!!! I have to back to work that's suck. Today second chance to went there again and waiting for hostess to take a seat 15 minuets and we're sat down waiting for server 20minuets come to us for asking drink but they didn't show up then we're walking out read more

Good prices! But it always seem like it's so packed and you have to wait so long for a table!!!! read more

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So I love this place but tonight's visit wasn't the best. My order was dry all around from the pasta and chicken. Didn't receive my order of Mac and cheese (which I ordered) and my appetizer had sour cream which I didn't want. I usually visit Cheddar's once every few weeks cause the food was awesome. But tonight wasn't. read more

The coconut shrimp was cold when it got to my table and it tasted like something out of a box. Not fresh....

Took us over an hour to get seated because they originally too us off the list. Also it took exceptionally long for our order to be taken/received. It seems as if everyone hated their job, and didn't want to be there. Don't go until they change their staffing. read more

Cheddar's Scratch Kitchen - American Near Me - Austin, Texas

Cheddars Is more better! So my hubby and I really like Cheddars, they have a delish Monte Cristo (that I can't have anymore) and yummy catfish. I've tried a few items on their menu and it's pretty much all tasty. Except the queso...I mean you can't really criticize them though cause this is Austin the Tex-Mex Capital of the Universe... They have a lot of competition. Kid friendly too, they have books for them to read instead of coloring sheets a nice switch. read more

This was my second visit to Chedders while visiting family in Austin. On this occasion i had the chicken and waffles. It remindse of Bo Bo's chicken in my home state of Oklahoma, an excellent meal and a great atmosphere- excellent service.... I will go back next trip to Austin!!! read more

Cheddar's Scratch Kitchen - American Near Me - Austin, Texas

Once again, this location delivers over and above! Tip- ask for Homero when you go. The dining experience he will provide if is off the charts (exceptional). read more

Cheddar's is one of our team's favorite places to eat lunch. Lindsey is always extremely helpful and even memorizes our orders so she knows exactly what we want when we call in. She is a superstar over there! Their food is always good and fresh, we enjoy having lunch there as it is quickly prepared, staff is kind and helpful, and any mistakes in our orders are always corrected immediately and properly. We love Cheddar's and want to thank them for their great service and food! read more

Food was not cooked well. It was very bland and inconsistent with the menu. Low in product and very short in staff.

Do not come here! We had to wait for an hour to get seated then when we did it still took another 40 min for our food to come in, everyone's plate was cold & wrong. The manager came and said they had a confusion with the steak that's why the plates were sitting out for so long. Our waiter wasn't attending us. Do not come here read more

I wish I had read the reviews before eating here last Saturday night. This place won a spot on my list of restaurants to never return to. The service was horrible, and the food wasn't all that spectacular either. Our server never refilled our drinks and even brought the check to the table while we were still eating. I get better service and food from a fast food restaurant. Don't waste your time or money here. read more

Sat at bar today and service was terrible. Got a menu pretty quickly n waited for 30 minutes n never got asked what we wanted to order. Not saying it is prejudice but white people to my right got asked twice what they wanted and got food and drinks while we waited and people to my left, white, got asked n received food and drinks while we still waited. Never going there again n if u r hispanic i recommend u dont go thr.. very unsatisfied read more

We love This Cheddar's(William Cannon & Mopac)-The Staff is so Friendly & we had the Best Waiter(Cameron). Today my Wife & I had the Meatloaf-Wow-it was Tasty-We definitely will have that again! read more

Like seriously... On hold for over 6 minutes... Twice! I called a third and she wanted to "transfer" me to the bar again, after I explained I was on hold before. If the bar is that busy, take the order for them, it's that simple. If the customer request a total, then have them wait, I was looking at the menu, I know the prices. I been here a few times. The last time I visited with family, potatoes were cold and my moms salmon was cold... Management needs to do some managing read more

Cheddar's occupies that honeyed spot between McDonald's and Jack In The Box. It is marginally superior to Burger King, but not by much. Few joints can compare equally with Burger King. In all seriousness, while lacking the speed of service of a McDonald's, Cheddar's nonetheless manages to provide the sort of repast worthy of those condemned to Hell for eternity. The dim interior, poor service, lousy food, and general grossness all add to an infernal ambiance one would expect of a dining establishment in Perdition. While aspiring to the heights of retch-worthy cuisine in the nether regions, Cheddar's does occasionally fall short. For example, this reviewer never saw vermin openly crawl around the establishment, although to be fair the Del Monte corn slop laying placidly undisturbed on the ground did have the heart-warming look of frat house vomit. So, if you're bound for Hell, then prep up by dining at Cheddar's. No better place to get a taste of demon stew! read more

The service at this establishment was so sub-par that they made me wait 30 minutes to be able to ORDER the food not to mention my family and I had to wait 1 1/2 hours to be served the food and they messed up two of the four entrees which took another 20 minutes for them to make the food AGAIN so a total of almost 2 hours before I could even eat my food after a hour long karate ceremony which was exhausting but I do recommend the barb-a-Q as it was excellent other than that after my experience at this restaurant I will not be returning anytime soon. read more

First off I just want to say I love cheddar! I'm a regular. Me and my husband eat here once a week. . Now I'm currently sitting in cheddars and decided to place this review... So when we walked up to the host stand ,we said 2 please. All 3 of the hostest just started at the map having no idea where to sit us.. it took about 5 awkward mins when the manager walked up and told them where to sit . The hostest walks us to the back room and tries to sit us in where the floor was covered in food. I said no it's filthy. He placed us at the next clean table.. I said to my husband realy?! . Then we order our food. My salad came out but we had no silverware. I walked up to to the host stand where 3 hostest, a manager (red hair) and a cook where just steady talking about someone not getting fired. I WAS COMPLETELY IGNORED.. . A waiter saw me standing there and ran over to me and asked how could he help me. He saw how frustrated I was. Told him I just need silverware. He asked where I was sitting and would bring it to me. . . I finally received my silverware took a bite of my salad and my croutons where stale! Then the server came to in form me my croissant I was waiting for came out burnt and ended up on the floor! So frustrated at this point. Then the peach tea I ordered was not sweet at All! So me and my husband waited for our food for an hour! Soo by this point we thought about just leaving... finally we ate our food and left. I was soo frustrated and disappointed. The ONlY person who even showed attentiveness and saw my frustration was Adeeb.(has a really nice beard) . Thanks Adeeb your awesome! read more

OMG the only thing good about this place was parking. Maybe it was a sign that this was the worst place to go eat if we would have stayed and eaten. The service was absolutely the worst in the world it took it took the waiter 20 minutes to come and see what I wanted to drink. I was so upset that I got up talk to the manager and told her exactly how I felt that I was very unhappy with this place. I will never ever come here again the worst service in South Austin. read more

We were unable to be seated because the hostess was very unprofessional and skipped our big party when more than half of us were here. We waited over 45 minutes just to be moved down the waitlist. Not only were we told to wait an extra hour and a half, the hostess began to make comment under her breathe, when we became confused of her process. It is upsetting to see customer service go down. read more

Cheddars is one of my top favorite restaurants. My family and I love there spinach dip for our appetizer and my new favorite dish is there grilled salmon with a sauce. If you go there you should totally get the strawberry lemonade. The desserts there are also delicious read more

Cheddar's Scratch Kitchen - Cheddars has really good service. If you're wondering what's on this plate it Grilled Salmon with a sauce that taste like teriyaki sauce. - American Near Me - Austin, Texas

Service is alright most of the time but the manager is horrible. When there was a conflict in our order he did not help the lady that did her job correctly while others ruined the orders the way they had to be read more

We had not been here for awhile (live very So. Austin), what a disappointment. I ordered chicken fried start, more breaking then steak and served on top of Texas bread, mash potatoes were gummy, no rolls and green beans over cooked. We ask for rolls, cost $2.95 for 3.. What up with that, they use to be free. Server was very slows. No mints when you leave. I understand now why the place was almost empty. With this type of service, they will be closing soon. read more

I really hate to leave this review due to the fact we really like Cheddars. This time we came in on a Saturday afternoon. gave our drink and food order right away. The drinks came out pretty quick but we waited and waited for our burger and pasta. probably a good 30 mins. When it arrived if was just a bit warmer than room temp. I called for our server and after a few minutes he came by. now we were hungry as it was a busy day for us. We ate as the server went to talk with the manager. when he came back he apologized and said that they could remake the meal. ok so we waited more than 30 minutes had eaten a good portion of the food so told him no. Just didn't know how long it would take. I didn't hardly touch the fries they were cold. The burger was just warm. I would have expected the manager to stop by and at least apologize but no. I assume they couldn't be bothered. we like it here but will think twice before entering again. We used to brag about the quality of the food great prices and staff. not su much any longer. read more

The food is usually pretty good. I usually go for the chicken tenders buffalo style. The broccoli cheese casaroles is good and i hate broccoli. Mac and cheese buses and cheese curds are good to. Yummy ceaser salad with a butter croissant mmmm. Our daughter loves coming here both to eat and to see the fish read more

This isn't the first time I've noticed this but the bar area smells to high heaven. The first time I noticed it, I walked right back out the door and this was several months ago. Apparently the problem still hasn't been fixed because it smelled just as bad as I remember. Having worked in at several bars in my life, it's so easy to recognize it comes from a dirty bar. I've worked at some grungy bars on sixth street without having the bar area smelling that bad. I'm just shocked nobody has addressed it. I mentioned it to the hostesses and they didn't even acknowledge what I said so I doubt anything will change. Server and food was great but the smell... read more

We ordered 3 dishes: pot roast, meatloaf and chicken tenders. Chicken tenders were not like it used to be, but I think they were still better than the other two dishes. Pot roast with the carrots and mushroom were so salty that I think my blood pressure went through the roof afterward. I didn't order the meatloaf but I did taste a bite of it and that was very disappointing too; They don't seem to know how to use anything but salt in their dishes?? Luckily, those came with mashed potatoes which were surprisingly not salty and balanced the saltiness of the main dishes. Supposedly Short ribs were used for the pot roast but those didn't seems to be short ribs or it must had dried up for sitting in the pot for so long. The service was not so bad and the biscuits they gave as starter were actually good. I probably will not go there again, at least not that location. read more

The last time my family and I dined here the service and food was very slow. I decided to give them another chance this evening. I was greeted and seated quickly. There didn't appear to be very many people in the restaurant. I sat at my table for at least 10 minutes without any acknowledgement from my waiter. I decided to get up and leave. read more

Take your business elsewhere. I've been to several Cheddar's locations previously and I have left very pleased with the food and service. But this location seems to be lacking in several areas. I ordered their salmon entree, like usual. with rice and broccoli, but when the fish wasn't cooked thoroughly I sent it back to the kitchen. BIG MISTAKE... They must have poured salt all over the plate. When I took a bite, it almost felt like I was biting into fish covered in sand. They ended up refunding me for the meal, but I am very concerned about what goes on in their kitchen behind closed doors. I think I'll stay away from this place and avoid getting sick. Very poor kitchen management it seems. I'm not even sure I'll be able to visit another Cheddar's again after this experience. I only took two bites, and I had horrible headaches and stomach aches all evening. read more

Wow where do I start..the fact we waited 10 minutes before a waitress brought us water..the fact we waited another 5 minutes for our drinks..the fact we FINALLY ordered and waited 25 minutes when we were the only table on a Saturday afternoon at 4pm when the place was empty...he fact all our food was cold...or finally the fact I had to go locate the waitress in the back to pay my bill. Nightmare, don't go..trust me. read more