I never write bad reviews on here, especially for restaurants because I understand that in the food industry, things can happen from time to time. However, I feel compelled to share my experience today. We are new to the area and live right down the street, so we wanted to try this place out for the first time. 3 of us arrived for lunch at about 12:30 - there was no wait when we got there and were seated promptly. Our server almost immediately took our drink order and returned very quickly with the specialty drinks and Queso appetizer we ordered. That's where the positive review ends.... Fast forward to 1:30 (almost an hour after ordering) - We had still not received our food. We hadn't even been acknowledged by any server except for about 10 minutes prior when we were told "2 more minutes". Finally after looking like confused, hungry idiots trying to look around the restaurant to figure out what is going on, a server who was bussing the table behind us (who were seated after we had arrived, had already paid and left) asked if we needed anything: "Yeah, actually, we haven't gotten our food yet. It's been about an hour" "Oh my gosh, what did you order?" "Steak combos" "Yeah, I think I saw those sitting there, let me go check". Key words: sitting there. He left to "go check" and about 2 minutes later, out walks the manager who we, again, had to explain to that we have not been able to eat and about 5 tables around us had come and gone while we were waiting. He leaves to go check and again, returns 2 minutes later with our food with the explanation "One of the steaks was overcooked and had to be redone". That takes an hour? Whatever you say, buddy. The steaks were room temperature, at best. The chicken was rubbery. The toppings on the baked potato had completely melted (which is a sure fire sign that they had been sitting there for while). The only question we were asked after receiving the food was "are the steaks cooked OK?". The manager never returned. We saw our server once after that - when she asked if we wanted a "to go" box since 2 of us had barely touched our meals. Very nicely, we replied "no, thank you". Moral of the story: Over an hour to receive our meals. Cold food that had OBVIOUSLY been sitting out for awhile. Lackluster service. And 1 comped meal on a $60.00 check ($13.00 discount) when 2 of us didn't even eat. Thanks, but no thanks. 1 star for the drinks that were delicious. read more

Waited an hour to get seated, another 30 minutes for drinks. Then another hour to get our food. The food barely made average. The steak was grossly undercooked and the ribs were hard and tasteless. This Cheddars does not meet the criteria expectations for which the chain is known. read more

This place should not even receive a star. First, the place was filthy. The floors were not kept clean and when the waitress gave me the menu it was sticky and so was the drink menu. Normally, at this point I would leave, but I was with people. It took so long to see a waitress or to even get water. It took 35 minutes and the excuse given was that the restaurant was busy. When our food finally came, the steaks were bloody and unsafe to eat. The food was cold and the waitress rarely I'd ever checked on our table. I will NEVER eat here again. If you want Cheddars, go to the one in hurst off of 183. read more

Slow. Slow. Slow! My Philly cheesesteak had whole mushrooms on it. What a disappointment. My husband's potato soup was really "loaded" with bacon bits. Won't be back. read more

My family went there at about 5:30 pm. Many people were waiting. After waiting for half an hour, they led to a table surrounded by many people with kids, even though there were other empty tables. We ordered a sweet tea, but we got a tea that wasn't sweet and they added sugar when we asked to change it a sweet tea. The staff asked us about the food before we eating. The food was good but the service was disappointing. read more

Very unprofessional!!!! Laughing and playing in the kitchen being VERY LOUD!!!! I got the chicken tender and shrimp combination and the shrimp was very nasty!!! CHICKEN TENDER WAS GOOD THOUGH!!! Ketchup was damn near expired. My mothers food was thrown together very messy. No taste to food. No care put into it. They have great customer service I will say. But I wouldn't recommend this place at all. GO GET FAST FOOD INSTEAD!!! read more

Tried to make a reservation for a party of 20. It would be for my wedding rehearsal dinner. The young girl in spoke to on the phone was rude and refused to be of any help. 20 people spending about $50 a piece and you give me no service? That's a big amount of money to be turning down. Guess this cheddars doesnt need our business or who ever would have served us a big tip. read more

Arrived at the restaurant at about 11:15 did not have a waitress over to our table for about 15 minutes it was a little after 12:10 before the waitress Marcy finally came over we went ahead and ordered because my family and I already had looked at the menu and knew what we wanted to order. I order took a good 30 minutes before it was brought out to us. We also noticed that our table was the only table that had plastic utensils. Every table in that section other than ours had regular silverware. Once we got our order my husband who ordered a shrimp plate was given a coconut shrimp plate which he did not order coconut not only did they not give him the right shrimp they never brought out his coleslaw. We seldomly ever saw our waitress so we had to wait a while before we could even ask for the coleslaw . We were not able to ask for any refills on our drinks due to our waitress not being in the area.We finally decided to leave .We never received the coleslaw . The customer service was horrible. I really have always had good experiences at other cheddars that I've been to with the exception of this one and I will if ever asked strongly recommend that anybody NOT eat at that location. read more

I've been eating at Cheddar's since the early 80's, and each time I return to the DFW area I try to make sure I eat here once. The food is consistently good and the prices are relatively inexpensive for what you receive. My favorite is the chicken fried steak, but my friend ordered the Talapia, which she thought was delicious. Our sides were yummy, and the sweet baby carrots were like eating a healthy dessert!...so sweet and crisp. I haven't had room for their desserts in quite some time, but back in the day they were my favorite. I used to order my dessert FIRST there, just so I made sure I had room to have some. Now that I am a full-fledged adult I order real food and hope I have room for the sweet stuff after. lol! The decor hasn't changed in 20 years, but it still looks warm and inviting. The menu has a nice variety so there is always something for everyone, which makes it a great place for large groups, or diners with varied preferences for dinner. Cheddars also has a full bar, so if you are looking for a place to head out to for a Friday or Saturday night, its a good place for an inexpensive date or even happy hour. Give Cheddars a try, especially for a family, office, or group lunch or dinner. Your kids will love it, too! read more

The food here is extremely good for the price that you're paying. I would compare it to a Chili's, but much cheaper. Cheddar's also has more of a selection compared to Chili's, in the sense that they have more steaks/meat and poultry items available (only $13 for a ribeye steak or a full rack of ribs). However, the service here isn't that great. Sometimes we luck out and get an awesome server, but most times, we get someone that is only there when we order and when we pay for our check. Don't have high expectations for your waiter when you come here. We're most likely never coming back to this Cheddar's location again. My boyfriend and I made a pick up order at the bar recently, and there was such a foul smell inside the restaurant. After a few minutes of sitting in disgust, my boyfriend found out that it was the bar counter that was the cause. It was a dirty mildew smell mixed with sweaty palms. It was terrible. Along with that, you know those straws that they put into your cups? Don't drink out of them. At Cheddar's (I don't know about other locations), all drinks come from the bar. When my boyfriend and I were waiting for our food, we saw the waiters handle dirty money, rags to clean tables, and unclean trays before taking the tip of your straw and putting it into the cup for you. It was such a displeasing sight and was something that could easily be fixed within the restaurant. I have never seen waiters touch unsanitary things and then touch the part of the straw that you put your mouth on. The sole reason why this place isn't out of business is because the food is so cheap and good. But seeing the habits that the waiters show out in the open makes me feel that the chefs in the back are no better. Feel free to eat here, but I would be weary of what's really going into your food. read more

My wife begged me to bring her here and I'm glad she did. Didn't care for waiting outside for a table but I understand why. This place was packed. Our server was swamped but she did her best to keep us happy. Now the food. In one word Terrific. The steak was great and the Cajun pasta was incredible. There was nothing left on the plate. This is a place that I will be returning to. Only fallback were the mixed drinks. Although they tasted fantastic you could tell that they were short poured. For what we paid for them, I want my booze. Overall a great place to visit. Enjoy. read more

They don't let me give negative stars. From the minute I walked in from the hostess to the waitstaff it was like me being there was an inconvenience to them. When finally approached by a server, I ordered my beverage and appetizer, he asked if I was ready to order the entree I was not. This did not please him. It took so long to bring out my water, he brought the fried cheese curds at the same time. They were hot, yet needed seasoning but he had disappeared! W 1as had every other employee. There was one other couple in the place that I could see. They ordered the same time I ordered. The next time I saw my server-- literally 12 mins.. he was delivering the other table's entrée. My food now cold and seasonless I was done and asked for my check and a manager. He brought the check and ran it gave it back BEFORE getting the manager. While I was gathering my items the manager showed up and said he would credit my card since it had already been run. I hadnt been to a cheddars in forever.. this could be why. read more

If I could give zero stars I certainly would. If you're thinking about ordering to go from this place, DON'T. I placed an order for an appetizer, that's all, and arrived before my pick up time. I checked in on the link like I was supposed to and sat in the car waiting for about 20 minutes before I decided to call them. I sat on hold for another 7 minutes until I became fed up and went inside. I asked if they had an order for *my name* and the girl goes "yeah probably" and there were at least 5 orders just sitting. The runner was just sitting down talking and I made her aware I had been waiting for 30 minutes and all she had to say was "oh ok". Now my food is cold and I'm more than ticked off. Absolutely ridiculous, never ordering from here again. read more

We frequently eat here and have never had a problem. Excellent service, delicious food at a reasonable price. We'll continue to come here for one of my favorite meals - chicken dijon. We eat in the restaurant area which has stone floors which are kept clean. The carpet others mention is in the bar area - probably a bad idea, but sit in the main dining areas and you can avoid it. read more

i ordered a chicken sandwich and it was hot but it wasnt cooked all the way through. my moma caesar salad had a pasta noodle in it . my caesar salad plate was dirty . my sister burger was pink . lemonade machine was down . it was terrible all aorund . I DO NOT RECOMMEND read more

Great place, relaxed atmosphere, wonderful food choices, reasonable prices My hubby and me love coming here. It's busy most times, but worth the wait. read more

This is not a good cheddars. The food is fine, but the service was awful! It started when we came in. No one at the front seemed to want to be there. We waited about 30 minutes for a table. Took forever for the food to come out. The couple at the table next to us waited about 30 minutes to get a table and then waited for another 20-30 to get drinks. They then waited for someone to take their order. They finally gave up and left. Not good... read more

Just waited fifteen minutes as several wait staff passed our table and ignored us. We left.

Yeah. It was terrible. Unless you are 90 years old then you would like place. But it's pretty nasty

It used to be one of my favorite places to eat years ago. Came back to the same one and MAN has it changed. The staff up front was fantastic. The wait wasn't bad at all; the place was nearly empty. The food and the service explains WHY there was next to no wait... The food had no taste and our waiter was so awkward and inattentive. The Food: I ordered chicken strips with French fries, red beans/rice and cream gravy. The chicken was dry and chewy. Definitely nothing like I remembered. There was no taste--the only taste there was came from the gravy. The fries had no seasonings on them, not even SALT. I get there's some on the table but they were really unappetizing. The beans/rice were the only thing I really enjoyed on my plate. They had a slight kick to them but damn were they good. Wish I could've just gotten a large bowl of that. My mother ordered chicken fried steak with mashed potatoes and green beans. She said the steak was dry, as well, and there wasn't enough gravy. There was about a spoonful, each, of the mashed potatoes and the green beans. She was also served dinner toast that was cold and looked, literally, just like plain toasted bread. The Service: Wow this dude was awkward. He stumbled telling us his name after making us wait a good 5 minutes to even APPROACH the table after we sat down. He took our orders and our food arrived promptly. My water glass became empty twice and I always had to wait for him to bring more. The most awkward part of the meal was him bringing us fresh drinks and our check then asking if we needed anything else..... Uhhhhh. All in all 2.5/5. Come here if you want "meh" food at a good price. If you want more quality food go elsewhere. read more

well it used to be excellent, now its average with an above average wait time. service is spotty at best usually below average. staff seems to grade customers based on perception of how much tip they will get, I arrive with my family and we don't drink alcohol so they think poor tip so we get poor service. a real shame since my average tip with good service is 20 percent and up to 50 percent for excellent service. Dennys up the street sees me more often and they have figured it out, staff greets and seats us quickly and gives really good service, last trip to chedders I left 15 percent and would have left less if my wife didn't feel sorry for our server, wait and wait for refill on drinks, food slow out of kitchen and restaurant was not full. read more

I have never been a fan of this place like so many others but my friend wanted to go because he loves it so I conceded. I give up though. The drinks were not spectacular. The food is sub par, and the bartenders were not too enthusiastic about their job. He can go back if he wants but I'm sure we'll find better the more we get out together. read more

Great service and food! I have ordered take out as well as dine in and have always been taken care of and pleased with the quality of the food, not to mention the price! Worth the wait in these trying times of not being able to staff at 100%! read more

This has to be one of my top 5 places to go to eat at. Everything I've had here has been good, literally. I've tried the steak and chicken tenders meal, the club sandwich is the bomb, with fries and pickles... Hmmm hmmm hmmm. They have really good croissants there, and if you like broccoli casserole here's your place to get it' from. Come here you will be glad you did! read more

Just another American style restaurant. I usually stray away from these places just because the food is never satisfying. First, the service could do better. Glasses were not filled and our waiter did the bare minimum. I ordered the Salmon lunch with cheese and broccoli and mashed potato side. It was good. Everything was a little dry but I expected that out of a chain american restaurant. The salmon was cooked well, not at all fresh, but still had some flake to it. I had to give an additional star because I ordered and Tortilla soup and it had a great taste to it! The portions are quite big here and most people end up packing their foods to-go. It's a good price for the quantity you get, but it just lacks quality. read more

Good food and reasonable prices. Friendly and attentive staff. Super fast service. My drink and salad came surprisingly fast. read more

See all

I like cheddars alot, when you can get apps and a burger, big cold beers and a dessert with good tip for 40$ for two people how can you go wrong. Is it the best burger out there? No but pretty tasty. Tower of onion rings is great. Monster cookie was awesome too. read more

Things have changed a bit here. We haven't been in awhile because there is usually a wait. Not today - which was probably a sign. Onion stack was not good. Batter had zero taste and was not crunchy in the least. The rings themselves were much smaller than previous visits. We ordered beer battered fried shrimp. That's why we came. These, too, were much smaller than the past and the batter looked like it was slung on. Fries that came with the entree were food but alas, the coke slaw that was a part of the entree was not delivered. When we asked about it, our waiter went to check. He came back to say they were out of cole slaw but we were welcome to substitute any other side. We didn't take advantage on principal. Kitchen should have stated that when we ordered. The most positive aspect was our waiter, Michael, friendly and efficient. read more

This place is like one of those typical chain restaurants that you go out to on a day date or whatever you just want to go out for a dressier occasion. I will say that the outside looks pretty nice and that the inside is the same. The service is also pretty good. We were quickly greeted and lead toward tables. I ordered a lasagna spaghetti (I forget the actual name) and it was okay but really not memorable. Personally I do not like chain restaurant so I probably won't be coming here again but my experience was passable. read more

This place never disappoints me. Everyone I know I must take to Cheddars to try their spinach dip, fried chicken fingers, and honey butter croissants. Oh and fresh strawberry lemonade FREE REFILLS! Amazing! Ask for the young guy Antoine he's super friendly!!! read more

Cheddar's Scratch Kitchen - Mmmmmm!!!!! Big thick beer battered shrimp, broccoli cheese rice casserole, and red beans and rice! - American Near Me - Arlington, Texas

Food and service was good. I had the chicken sandwich on foccaci bread. My hub had 1/2 sandwich and bowl of potato soup. I would have given 5 stars, but the hostess had a bad attitude. read more

Slow slow slow service. It took 40 minutes to be seated. We ordered appetizer bread for the kids, and 40 minutes later we had to ask for them before they finally came. At 50 minutes we got our first drink refills and brought a salad. It is like everyone here is operating in slow motion. At 58 minutes our entrees came. The server was friendly. The food was pretty good. From the time we first arrived, this extended dining experience took 2 hours and 10 minutes. read more

We had not eaten here in at least 4 years and had kind of forgotten about it. We were in the area today. We rarely end up ordering the exact same thing, but this time we both ordered the Cajun Pasta. It had shrimp, chicken, and sausage. Oh my gosh! It was SO yummy! I am not a fan of really hot and spicy food and had already checked with the waitress to see if she could tell me how spicy it would be. She had no idea, so I chanced it. I'm glad I did. It was very good. It does have a kick to it, but I ate it and loved it! There seems to be more waitstaff than customers at times, which was odd because it didn't make my tea glass stay any more full. LOL. The waitress was sweet, prompt with the food, and she did a fine job. My husband doesn't like it when his water or tea glass is empty before they notice it, but he will never say anything....he just complains to me. She let our glasses get empty, which I think can be quite important if you are eating something with a little spice to it. It wasn't terrible service, and it wasn't perfect service. It was GOOD service. I'm giving our experience a 4 out of 5. read more

Have not been to Cheddars in about 20 years . The restaurant was filthy from the floors to the silverware . Service was very bad. Our food was cold but no one ever came back to ask about it . I had to walk around the restaurant to find someone to get me the check . read more

Long wait, slow service and cold food. I like cheddars but I get poor service every time I visit this location!

I arrived 8 minutes early called immediately was put on hold for over 7 minutes. Gave my location etc 15 minutes I start watching only 1 girl probably 12 orders and she went back and forth with stuff for at least 10 minutes. Guy next to me I hear him call them, he arrived before me, I went in and was ignored for another 7-10 minute. get home no gravy on cf steak no bread only thing o could eat was the small casserole and strawberry tea tasted like unsweetened tea read more

This place is hopping on a Friday-Sunday night, so be prepared for a wait. But it's worth it! The servers during the day don't seem to be as good and fast as the evening servers. The food is great, doesn't usually take too long. I usually choose the chicken alfrado or the chicken pasta salad. Both delicious! The food portion is very nice too, but you always pay for it. The salad is about $11, which isn't too bad, but not cheap either. One complaint is there drinks have doubled in prices, a strawberry margarita once was $3.60ish and is now almost $7!! I was shocked. Overall very nice, great food, good for the price. Nice atmosphere. read more

The chicken Dijon with mushrooms is fantastic. My husband can share a dinner and it is plenty. The queso is also nice. Good casual dining.

Usually a fave but this time around we sat down and promptly got up and left. The place was so dirty. COVID or not there is no excuse for an unclean restaurant. Especially during this virus..cleanliness is so important read more

This is legit my favorite place to come eat I go to this location very often I called to ask about a wait time and I got transferred to a hostess waited a very long time for a young lady to just answer the phone very rudely when I asked if I could put myself and my party down on the waist list she responded very rudely " we don't take reservations" I'm a very understanding person and would've just gone and put my party on the wait list in person and I get Some places don't do reservations but I think the hostess should be taught better customer service even when I told her okay thank you she just hung up on me not even a you're welcome or sorry for the inconvenience but we hope to see you here nothing read more