Great place to stop by with friends, the food isn't the best that I ever tasted but definitely worth the price tag. Don't miss the Cheddar's Pain killer drink (must try) Verdict: One timer for the Pain killer read more

Cheddar's Scratch Kitchen - Cheddar's Pain killer is a real treat..Must have - American Near Me - Allen, Texas

Long wait in the lobby with no one to greet us. Hostess was confused once she arrived. We were seated at a booth with a dirty table. Dirty menus and dirty flatware were provided to us by a staff member that was not our server. After a bit of a wait our server showed up and apologized and left. When he returned he took our drink order and then gave us our drinks and took our order. Our drinks needed to be refilled and our server did not return until after someone else dropped off our main entrees. I asked the food runner for drink refills and the side salad that still had not arrived. The runner did not bring them to us. After we were halfway through our meal our server showed up. I asked him for the salad, the drinks and told him the steak was over cooked. Our server returned about ten minutes later with our salad but no drinks. I asked for drinks again. After our meal was about done I got up and walked to the bar to get a drink refill. The female bartender had just finished making some drinks so I asked her for a drink refill. She ignored me. Richard behind the bar walked pass her and gave me the drink refill. I asked our server for a manager and one never showed up. We paid our bill and I left a 15% tip. I also wrote "Terrible Service" on the receipt. Before we went to Cheddar's I sent a message Yelp asking if they offered a Military discount. I told that person of our experience and they stated they would have someone from the Corporate office follow up with me. I will update if they ever do. read more

Party of 5 - 1st & Last time visiting Celebrating my husbands birthday we were excited to try them out sad we couldn't make reservations but happy we could put our name down & wait in our car & they text when ready (VERY limited seating) We got our text & ran in - ordered several appetizers orders a few alcoholic drinks- order food appetizers came out 20mins after we sat down / food came out 40 mins after we sat down - MINUS 1 plate of Salmon (which amazes me b/c other dishes were ribs & steak) STEAK was not cooked right my husband sent back - waited 35mins later a new steak came out with the salad 1. Why didn't the salad come while he was waiting for the new steak & didn't ask what kind of dressing 2. Never got a glass of water with the Alcoholic beverages - MY HUSBAND had to go to the Bar & order me a WATER with ICE (waited 15 mins @ the bar) The manager did come check on us apologize & they did take the steak off the Bill BUT that's not the point - we didn't get checked on we never saw the manager after new steak came out - 3. Server never told us his Name 4. Server NEVER asked if this our 1st time or Celebrating anything 4. We never got offered to order a dessert I planned on spending $ 300.00 so I had $ to spend but couldn't give it away Yes I still tipped him 15 % We will not return We will not recommend We will not Wait time 30 mins to be seated Service terrible I told the manager before I left she apologized Food was very bland / not flavored Did not feel welcome read more

Unbelievable disgusting place and so disappointed. I used to love it here. I would go here once every other week or so but over the last year but it's just continued to go downhill. Recently we ordered to go because I was sick. Luckily for me, I found a long thick hair grilled into my chicken so that helped confirm my feelings of never wanting to go back. Then once I brought it back up to show the manager, she wasn't a bit fazed by it and just offered to remake it!!!!! I'm grossed out yet her thoughts were to remake it?! That makes no sense. By the way, your body doesn't process hair so it grosses me out even more! read more

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We ate at the Allen location on 3/18/24. The food was just okay. The service was terrible. Our waitress took our drink and food order at the same time. After the food came, we never saw her again until after we already paid and was waiting for a to go box. We were never offered drink refills. When we finally saw her again I asked for the box and she said she'd be right out. We waited several more minutes, my husband finally took our grandkids out to the car while I continued to wait for the box. Eventually she showed up and I asked her when they stopped offering the croissants, she said they still offered them and asked if I'd like some, I just looked at the empty table and then she offered some to go. We usually go to the cheddars in Grandscape where we have had consistently good service. I don't recommend the Allen location unless you have an endless amount of time to wait. I was going to mention all of this to someone but there wasn't any one at the hostess stand and I didn't see anyone else that looked t like they worked there. read more

We stopped in at the Allen Cheddar's yesterday around 1:30PM for a quick, late lunch. That was a mistake. It took the waitress about 10 minutes to come to our table at which time we ordered our drinks and food from the special lunch menu. I ordered broccoli & cheddar soup with the meatloaf (which, I was told, was only available with white gravy. When I asked if I could have brown gravy the waitress said there is no brown gravy or tomato based sauce???) and my wife ordered broccoli & cheddar soup with the quesadillas. After waiting about 20 minutes I got up from the table, located a kitchen staff member and asked him if he could check on our meal. He came to our table a couple of minutes later and said they were just pouring the soup and that our meal would be out in a couple of minutes. Five minutes later our order arrived. The broccoli cheddar soup was COLD. Not tepid, not lukewarm but COLD. It was also a thin, watery, orange broth with a sprinkle of cheddar cheese on top. We both determined it was inedible. The meatloaf, described as "Better than Mom's", was OK but without brown gravy or the standard tomato sauce, was not that tasty. The quesadillas were OK too but the bottoms of the tortillas were all greasy. Not too appetizing. My wife could only eat half of them. Our "quick lunch" took an hour. Service was mediocre. Food was not worth the money. We have taken this Cheddar's off our list for future visits. read more

I went to this location in waited approximately 10 minutes to be seated which was better than what they had told me when they said 25 minutes . However... After I was seated and I ordered drinks and appetizer our waiter just simply forgot about us and we never got our drinks or our appetizers. We waited over 20 minutes before I had to walk out. So I decided to come to In-N-Out Burger and I'm already full. Terrible service. read more

Cheddar's on Stacy Rd. in Allen, TX was at one time a good dining experience - not so this visit on December 12, 2021 at 6:30 pm. Out of Chicken Pot Pie, so I selected the Vegetable platter with soup. When served I was informed the kitchen was out of soup and more was being prepared. After meal was completed, still no soup. Asked our waiter about soup- cold bowl of soup was presented. No option offered to reduce the meal cost nor to replace with some other side. I am totally disappointed with waitperson for neglecting the diners at my table and disappointed with the restaurant manager for not stepping up to the plate to attempt to make this right!!! read more

Great food as always and casual atmosphere. Customer service has always been awesome.

If you're looking for food and drinks at a reasonable price, check out Cheddars. We had 4 drinks and 2 appetizers for under $30. I've never had anything that wasn't good from here. read more

What a terrible meal! My wife, my six year old and I went to eat on Friday night. It wasn't too busy and we were seated right away. We waited for our waitress for a few minutes and then she came and took our order then every thing just started falling apart. Our appetizer came out and we finished that and still didn't have our drinks (2 cokes and a water) finally our drinks came out right before we got our meal, only my country fried steak was a chicken fried steak. So the waitress had me put the chicken on a plate which she took to the kitchen. So all I have now are 8 carrots and a handful of fries. Well 15 minutes later the waitress comes over and asks how is everything to which I reply "not great" and she asked why...DING DING DING! at this point I've given up and just told her to box it up. Then when I go to pay I'm being charged for the chicken and the steak. Then I get told just to pay for the chicken (which is 2.00 more) because she doesn't know how to separate it. Suffice it to say cheddars in Allen SUCKS!! read more

This was our first visit to any Cheddars! We was not impressed at all with the service or the food. The quality does match the price in the least. 1. My wife got a Country fried steak that was mostly breading. 2. Me, our daughter and her friend all got the chicken platters. The Chicken was not done enough on any of the platters. (Still watery inside) (Fries and Coleslaw good) read more

Just getting off the flu and wanted good food that would sit well in a icky tummy. Pot Roast and Mashed Potatoes were the answer for this sicky !!! read more

This place has a bang for the buck! For lunch make sure to stop in cause u can't beat the serving portion of the meal to the great price! And also. It's a must that u look at the drink menu!!!! Whoa!!!! It's gonna shock u!! Well at least it did me!!!!! read more

Cheddar's Scratch Kitchen - Baked potato soup' - American Near Me - Allen, Texas

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Cheddars is always good to me. The prices are great. Food portions are wonderful. Today I ordered grilled salmon and it was yummy to my tummy. The bourbon glaze is to die for. I highly recommend it! The drinks are a great value and pure yumminess! Pain Killer is my favorite and very tasty. I have tried mostly everything on the menu and I have always been satisfied. read more

Cheddar's Scratch Kitchen - Passion Punch, Texas Tea and Pomegranate Margarita me and my lovely gal pals enjoyed! - American Near Me - Allen, Texas

"We're out of cheese curds" how does a place named specifically after cheese not have cheese -_- terrible. Foods not bad though. I'm just upset about the cheeeeese... read more

This is a nice family restaurant. I went with my family with children. Wait was little longer (on Friday night) but they have plenty of space for you to sit inside to wait. Once we got the table, from the time we placed order food was on our table pretty quickly. Meal was great! Love their dessert (MONSTER COOKIE). 4 of us shared it and it hit the spot for all of us. read more

Cheddar's Scratch Kitchen - Monster cookie was the best. We all loved it! - American Near Me - Allen, Texas

I'm so disappointed. I never treat myself to a "pricey" burger. But I decided to tonight. I drove 20 minutes one way to go to Cheddars in Sherman, TX for a good burger. I thought it was strange when the young lady brought my order to me curbside and basically tossed it and ran. I had intended to tip her and said, "Hold on, hold on...", then looked up to see the door closing behind her. Supposed to be medium-well, but as you can see, it was burnt. I can't eat it. Really bummed that I made the trip and spent the money just to throw it away. read more

Cheddar's Scratch Kitchen - Medium well? - American Near Me - Allen, Texas

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The number of stars is not always a reflection of the food. In this case, the food is adequate and priced right. Overall it's just ok and I don't go out of my way to eat here. However, if I'm in the area... The issue time and again with this location is service. It's very lackadaisical, awkward and several other unflattering descriptors. On top of that the windows on the front doors and to the side are dirty. That's not just from one days operation. It's apparent they haven't been cleaned in awhile. The Venetian blinds in the waiting area are also very dusty. Combined with the dated feel of the place, cheddars is a mere fraction of its former self. The once stellar Monte Cristina sand which is average and uninspiring. Although I think the chicken pot pie which comes with a side salad for $7.95 is spot on. You go and make up your own mind then, send me a message letting me know what you think. read more

Cheddar's Scratch Kitchen - Chicken pot pie, yes! Monte Cristo, maybe not! - American Near Me - Allen, Texas

The service at the restaurant is getting worse!! We need a table due to my wife's handicap and they would ONLY seat booths last night so we had to leave. read more

Came out to eat dinner with my family, everything was very good. I ordered the Lemon Pepper chicken with a side of Mac and cheese. After eating half of my mac and cheese, I find a LARVAE or some kind of bug in my Mac and cheese. Absolutely disgusted, never again will I be eating at this location. read more

Cheddar's Scratch Kitchen - American Near Me - Allen, Texas

Great service by Jade, inviting atmosphere, and delicious meals. We came for a quick lunch on the way to the airport and were very satisfied with our meals and service. We will be back! read more

Brandy was a wonderful waitress! She was very kind and courteous to me and my family. We started off with the honey butter croissants. MY FAVORITE!!! Then we had the 110z sirloin with green beans and Mac and cheese. It was the most tender medium sirloin I've had in A WHILE!!! The sweet tea did Texas justice! The green beans were well seasoned and even had a semi-sweet kick to them. The Mac and cheese was delicious!!! I will definitely be back and Aj will definitely be asking for Amber!!! read more

Cheddars made us to wait an extra 30 minutes to eat after they marked off our name but didnt already us & we re not very apologetic about it. They are overworking our waiter. Poir kid tried to do his best but they had ran out of croissants & sweet tea. He was scrambling to try to get us taken care of. The bar drinks too awhile too. Someone in management is not making the experienced very organized and accommodating. We want yo relax on the weekend. We sat at the table starving waiting longer than we should for our order. Where is the GM when things like this are not going right? I love their food, but this is frustrating. read more

The food is good, great atmosphere and it's affordable. But, the bartender changed the tip that I left on my credit card and I ended up paying far too much for a salad and soft drink. Tips are optional and at the discretion of the customer. This is an actionable offense, wrong on so many levels and I don't think I want to go back unless I plan to leave a cash tip. read more

I just don't know what to say..... I love the bourbon salmon, spin dip, strawberry sweet tea and painkiller drinks but this location ALWAYS messes up my curbside order. Last time was on my actual birthday Oct 27 2020. I didn't complain I just informed them that my order was missing items like my alcoholic beverages (which were a surprise so the pick up person wasn't aware) as well as my sides were all wrong but I dealt with it bc I was hungry and the restaurant was too far to get fixed. Of course they reimbursed me for what wasn't received, but that was expected. I'm just tired of getting disappointed in service. The food is always tasty! Y'all need to do better! read more

I was going to pick up an order for a patient with COVID. First when I arrived they told me the website should not have had a pick up order for 11;00 because they were not open until 11:00. My order was delivered to my car at 11:26. I ordered chicken strips and was told I could get no gravy because the gravy machine was broke. I was disappointed because that is what the person that I was picking up wanted. I get a call and not only is there no gravy but there is no salad and the baked potato was old and tough. I called and was assured they would email me a online gift card with funds to go towards another meal. Well, no email. I am embarrassed that I go to take a meal and half of it is not there. I will no long go to Cheddar's or recommend them to anyone I know. I use to love the place. Very dissatisfied. read more

This was my first time ever eating at a Cheddar's. It definitely won't be my last. The food was amazing. The prices were very reasonable. Customer service was outstanding. Our server was excellent. The manager went to all tables including ours to check in on how everything was. I left with a happy full belly. I highly recommend. read more

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We used to always love Cheddars and have not been in years. We went for lunch and it was not good. The silverware was really dirty, the mat on the floor in front of kitchen was filthy, restrooms were dirty and on the way back passed a door that had something splashed all over it and had dried. They now charge for croissants which used to come with meal. I got a salmon ceasar and it was ok, but the lack of cleaning put me off so much that I wanted to leave. Server was nice. I would not recommend. read more

They went through a pretty extensive reorganization recently and at first I wasn't sure if I liked it, but I think I've decided that I do. First off, if you have a waiter who does not offer a croissant with your salad, ask for one. They should come with it (at least the caesar salad; that's the only one I get). Second, I'm pretty sure there's not a bad option on the menu. Their sandwiches are good, chicken is good, their drinks are inexpensive, and it's hard to choose between the sides. read more

Been waiting 30 minutes so far and all we have so far is drinks. Waiting for our water to be refilled. Waitress just came by and said they just put our order in. I understand restaurants are short staffed and patrons need to be more patient than in the past but this is not acceptable. read more

Seems like the service is an option. It took forever for someone to acknowledge us after being seated. When the server arrived, we quickly ordered, so she would not disappear again. Our food was brought out by someone else, and no one ever checked on us. My chicken tenders and Hubby's burger were ok. We checked out by the table top touch pad. Not sure why there are servers when it is practically self-serve. read more

I was excited to try this restaurant for the first time last week. It will be the last time I go. I ordered a steak and coconut shrimp combination with a broccoli casserole, and a baked potato and coffee. It was really cold outside, so I held and drank the coffee quickly. Someone else delivered my food, which was not a problem for me. The waiter came by later and asked if he could get me anything else. I asked for more coffee as my cup had been empty for a while. The coconut shrimp was served with a very cold sweet sauce. I asked if I could get some cocktail sauce. The waiter rolled his eyes and said, this is the sauce we serve. The food was not even warm, including the baked potato. I can only assume it sat under a heat light for a while before being picked up. The steak was under-cooked. The waiter never came back to ask how things were. When I asked for the check, the waiter again rolled his eyes and asked if I would be paying with a check or cash. I said cash. He rolled his eyes, and showed me on the electronic game monitor attached to the table -- the total. He said, if you are paying with a card, you can just use this. Since I had already said I was paying cash, I did not feel the need to interact with him farther. I cut down the tip that I would normally give, and left the cash for my meal and gladly left. It was not a cheap meal, but I do not mind paying more for good food/service. This was sorely lacking on both counts. It is sad, because from the menu, I thought I would like this place a lot. read more

So this review I'm about to give is more like a 1 star but since the first time I ate at this location it was good and I am a Cheddar's fan back home and it has never failed me. So my family of four arrived and we waited about 15mins which wasn't to long of a wait for a 5pm dinner. Was seated and not long after, the waiter came with some crossaints (which is a first) and took our drink orders and we ordered the Spinach dip. About 5 mins later, he came back with our drinks and took our food order. We asked for some lemons as well. We ordered the Tilapia Mango and Grilled Shrimps with mashed potatoes and corn, half rack ribs with mash potatoes and corn and the Ribeye, medium with mashed Potatoes and salad. Soon after, our Spinach Dipped came and something was off about it. It was a little more peppery/spicier than what we were used to but besides that, it was good. By this time, he still hadn't brought us our lemons. About 10mins later, my salad came and still no lemons. 20mins later, our food came and still no lemons. The guy who brought us our food told the waiter that we wanted lemons. Finally the lemons came. My son said his Tilapia was very good but the corn was off. I asked if he was sure and I tried it myself and yes it was off. It tasted like someone poured Garlic Powdered on top of the corn and mixed it in. Since my other son also ordered the corn, I tried his and it tasted the same. I've eaten at Cheddars so often back home that the their corn should have had a sweet taste to it. My son who ordered the ribs is a food fanatic and loves ribs. He orders ribs everywhere he goes if there are ribs. Well today, the ribs were very dried and he didn't eat his ribs. He spit out the piece he ate and didn't even eat his dinner. My husband ordered the 18oz medium ribeye to share with me. This was the worst ribeye I've ever had. It was cooked well done and looked like it was defrosted and then cooked. We then showed the waiter our steak and he said he'll ask a manager to come. The waiter came back and asked if a manager came by and we said no and he placed an order for another ribeye. The ribeye came out and was bloody this time. Finally the manager came right after the new ribeye came. It took about 30mins for the manager to come. We explained every thing to him and he took off the steak as well as the ribs. Very dissatisfied at this location especially for a Cheddars fanatic. Hopefully it was a bad day for everyone. It will be awhile before I even think to go back to this location. Oh by the way, someone needs to clean the restroom, it was very very dirty. read more

The worst Cheddars I've ever been too. They charged me for things I did not receive and couldn't even provide utensils after being asked. Absolutely horrible service. Our receipt says Brittany prepared our order so beware. The almost $4 drink tasted like water with peach in it. I usually wouldn't complain, but this is not the first time. read more

I'm a very loyal cheddars fan. I've been there so many times over the years. Literally my family's go to place because they really have something for everybody. The food is fantastic and I've never met any employee who wasn't friendly. Great place for comfort food that won't kill your budget. Love the atmosphere and the service is top notch. I will be back many times over! read more

COMFORT ZONE is basically what this place is to me. I like that I can come here without even thinking and choosing it over any other place in the area because of the comfort food that they get right, here. The service has always been good here every time I've been and the atmosphere is always lit, any time of day. The food is done right and I've never had a complaint about it, yet. Looking for CHEAP, COMFORT FOOD? Try they're big spinach dip as an appetizer, tortilla soup if you're looking to warm up or the affordable great tasting 16oz steak, Cajun pasta, or bacon bleu burger! It's all good here. Clean environment and the bathrooms are nice. Come thru read more

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Terrance was our 5star waiter and we ordered the sirloin steak totally worth the visit!!

My dad loves this place so we keep coming but it's increasingly dirty, unkempt and there are more flies inside here than outside... they are proud enough to put the managing partners name on the front of the building. Wish she would take some pride and iniative and clean this place. read more

We took my brother in law with his daughter there for their first time. We've been there dozens of times. Everything was fine until the fire alarm sounded. Ear-piercing blaring sound as an alarm should be. But not while dining. We made sure there was no flames or smoke and decided to wait it out, covering our ears as best we could. Others were leaving in droves. 15 minutes later the fire trucks came and our waiter said they couldn't turn off the alarm without the fire people turning it off. Fine, but I suspect they knew that 2-3 minutes into the alarm. 20 full minutes of that alarm. I was halfway through my food and everyone else was just getting started when it sounded. We couldn't eat, drink, or even talk because it was so deafening. Why didn't we leave when it first sounded? Good question. My experience has been that these alarms don't last that long. Tough lesson learned. My BIL and his daughter (4 years old) went outside and she was saying she was getting sick because of the noise. Poor kid. No thought of compensating for the inconvenience and I didn't bother to ask. Shouldn't have had to. Unfortunately, it'll be a long time before I go back again. I like their lunch menu, but management's non-response has really ruined it for me. read more