I stopped in here on the way back from a friend's wedding and wow, I wish I lived closer to it haha! The cashier was friendly and efficient. I got the Original medium sandwich and it was absolutely phenomenal. It's the Original for a reason! The sandwich was hot and fresh. The bread was soft with just a hint of crunch to make it the perfect sandwich bread. I also got salt and vinegar chips (best chips to eat with a sandwich) on the side with a Dr. Pepper to make it a combo. It's not a bad price for all of the items you get. I can't wait to go back! read more

Schlotzsky's - The Original Sandwich - Sandwiches Near Me - Mckinney, Texas

See all

Drive thru order 09/05 @ 1130@m ... the female that took my order was very very rude I spoke to her she NEVER spoke, had an attitude from beginning to end. She never greeting my husband and I, never offered us condiments or anything I was upset bcuz I did not get my sauce. I bought med turkey original which did not have a fresh taste to it. Meat lettuce and tomatoes looked as if they were left out from the night before. When it paying $10.60 for just a darn sandwich I expect better. The young lady whom did not service me needs her job description genuinely explained to her. She gave my husband the change and closed the window we drove off, next time I will get a refund just bcuz she was completely rude. Won't go back to this facility in McKinney on university. I will drive elsewhere long as I receive great service and well made sandwich worth $10/$11 read more

Hubs comment, 'It's always good here. Give them a 4.' Need a quick easy meal? This is a good stop to make. We always dine in so no comments on drive thru. Food always delivered quick and hot. We have a picky eater and so far no mistakes on our order. Restaurant is clean and workers are friendly and efficient. read more

See all

This sour dough bread is too die for! I'm obsessed with this place! Pastrami is my favorite! My husband and I both love this place so much!

Walking in was a warm and cozy atmosphere. We waited several minutes for someone to come out and take our orders. Several of us ordered the meal but did not receive the chips and did not think to ask for them. The tables are wiped regularly and there was a high volume of both people eating in and taking out. The sandwich was very good. We sat and talked quite a while and did not feel as though they were eyeing us to leave. read more

We dropped by in the middle of the afternoon. The restaurant was clean and the staff was friendly. They happily made a small adjustment to my sandwich. All of the orders in my group were correct and every sandwich was prepared as expected. Our kiddo loves the potato soup. I think the food is still good after many years. They make updates to their menu and we have tried many items we enjoy. read more

I go here for lunch all the time. The food and customer service is great! Tell Tony I said hi.

Very impressed! So clean and friendly! Even has great vibe and decor! Fast and delicious food too. I'll definitely be back!

I guess I'm gonna start liking Schlotzsky's again. It's been 15 years since I last at here. Nice interior here in McKinney good size sandwiches for decent price and they have baked potato soup which is also really good and served hot (unlike Panera). Really good service too read more

See all

My goto is their turkey bacon club. For some reason, I crave this sandwich like no other during my pregnancies. I drive south on 75 for 25 miles to eat at this location. I'm so grateful this restaurant has friendly employees that make a warm delicious sandwich. Every time I eat there, it doesn't disappoint. read more

Our favorite sandwich shop. Had a hiccup with our last order and they were quick to resolve it. Always good customer service!

Some of the best sandwiches I've ever eaten. Everything is fresh. Service was great. A little pricey but you get what you pay for.

I am furious with this establishment especially after tonight and will not be returning because of my experience with the staff. The staff member was a Caucasian lady with shoulder length blonde hair tied back into a ponytail who was cashiering at the front counter around 9:00pm tonight on a Saturday. Tonight she was incredibly nasty and this was by far one of the most disgusting acts of customer service from this employee that I've ever encountered. I honestly don't know where to begin. First, we placed an order for a chicken avocado pizza ( and that came back wrong). She gave us a flatbread, but still charged us for the 10in pizza as it clearly showed on the receipt. Next, also included in that same order was a French dip sandwich I'd saw online and decided to order to try for the first time. When the sandwich arrived the bun was not the same one featured online so we were confused as to why and went back in to see the same cashier about the issue because I couldn't have sesame seeds as this bun had sesame unlike the one featured online which had no sesame seeds. The employee said that that was their regular bread. And, when we asked if there were any other options w/o sesame seeds as I can't have sesame seeds she said they had pretzel and we asked could she remake it on that instead. She said yes, but since the sandwich was technically made right we would have to pay for a whole additional sandwich or she give us a cold, unheated bun as the second option. Mind you no other bun options were mentioned at the time the order was placed either. So, how would we have known. When we asked why she couldn't just remake the sandwich again at no cost considering we already paid and we just wanted it on a pretzel bun fully heated up, as opposed to us having to consume cold food? She proceeded to give off attitude and said nothing could be done. This was highly upsetting as we had to stand there and explain to her countless times that I could not consume sesame seeds and if I would have known they came on the sandwich I wouldn't have ever ordered it to begin with just to get her to finally remake the sandwich. Because, in retrospect, this situation should've been an easy fix on her part, but this employee felt the need to instead make it her mission to make it very much an unpleasant experience all around for us. We shouldn't have had to stand there going back and forth with her for almost half an hour about something she could fix in 2 minutes. THIS KIND OF SERVICE IS NOT APPRECIATED AND DOES NOT DESERVE MY MONEY. WE WILL NEVER BE BACK TO THIS LOCATION EVER AGAIN. THIS IS NOT SOMETHING THAT SHOULD BE TAKEN LIGHTLY BY ANY MEANS. THE STAFF HERE HAS ZERO TRAINING ON ALLERGENS AND ARE UNWILLING TO MATURELY ACCOMMODATE CUSTOMERS WITH SERIOUS ALLERGIES. DO NOT COME HERE! THE STAFF WAS RUDE AND UNACCOMMODATING. AGAIN, WE WILL NOT BE BACK UNDER ANY CIRCUMSTANCES! read more

This location is clean and our food was freshly made and delicious. I really hope they keep up the good work. Props to the Manager and the entire team. read more

Been to this location a good handful of times or so. Been inside once, dining room was clean. Been through drive thru 4 or 5 times. Its always quick. The lane to the drive-up window is tricky so you really need to pay attention. There is a median/curb in the way that I'm sure many cars alignment has been disrupted. The food has always been fresh. I love the original, love the angus beef and tried today the new French dip. Its a large prezel bun with thin shaped roast beef that was super flavorful and tender. The au jus was seasoned well and had a strong oniony flavor. read more

It's hard, on a long road trip, to find something for the kids to eat in the car that is at least somewhat less of a disaster maker! We stopped here because our kids love the cheese pizza. It is made on more of a bread then a true crust... spongy... less crumbs. Plus they fit right in their laps in the boxes so as to contain most of the mess. They like them (I think they taste like the sponge they are, but I'm not eating them) and they work to contain the disaster that can be my boys eating in the car. We went through the drive through... ordered... and picked up all in about 5 mins. How in the world do they have kids pizzas ready that fast... I don't think I want to know! Any way... it worked! read more

They changed the salad menu and got rid of the one I always order. Other chicken salad I chose was good but not like the fiesta chicken salad I think it was called. The sandwich was awesome as always! read more

Today waz my 1st time visiting this restaurant. I was impressed with the cleanliness, The speed of my order and accuracy, and the kindness of the employee's. The gentleman that took my order was just kind.... and that goes a long way in my book! Excellent food, too! read more

Went here for a quick lunch before going back to work. Close to where I work, so I'm about the convenience factor. I've been to a Schlotzsky's before, but I think I always end up ordering the wrong thing. I hadn't been to this McKinney location, and I haven't been to a Schlotzsky's in years... So decided to go in and look at the menu. Ended up getting the Pick 2. Had half of the Bacon Grilled Cheese sandwich and half of a Southwestern Chicken Salad. I am so glad this is what I chose. The bacon on the sandwich was crispy like I like it. It came on a pretzel bun which is great. The salad was huge. I could have split it, and that would have been fine. I had ranch dressing. Something spicier would have been nice, but they didn't offer anything. I added some Louisiana Hot Sauce to my ranch, and it added the kick I needed. Very much enjoyed my experience here. The service was nice, liked how calorie information was listed on the menu, and the food was great. read more

Schlotzsky's - Pick 2: Bacon Grilled Cheese and Southwestern Chicken Salad. Comes with a tomato bacon dipping sauce that is basically soup. Yum. - Sandwiches Near Me - Mckinney, Texas

Stopped in here for lunch today, when I needed a turkey sandwich. I used to come to Schlotzsky's all the time in high school because there was one nearby, but I've probably only been twice in the last 10 years. Not sure why, I just never think of it even though I drive by this location daily. Anyway, we got the "pick 2" with two half salads and two half sandwiches. My first issue was that the menu is up on big TVs on the wall but there are no descriptions until you get to the register where they have a paper menu on a stand. Perhaps there were paper menus somewhere I missed, but having descriptions on the large menu doesn't seem that difficult. I got the turkey cobb (with no goat cheese, ick) and the smoked turkey sandwich. The cashier was a nice, young red-headed girl and she was very friendly and on it, even coming to check on us later. The total for two "pick 2" and two drinks was $22. My first thought was, "How did I eat here in high school?" and my second was "Those better be excellent salads." Well, we don't know about whatever deals they had back the day, but I can say they were excellent salads and sandwiches. TONS of food. I even took some salad home. Everything was fresh and delicious. My only complaint was the amount of mayonnaise on the sandwich. I thought "lite" was referring to calories, not the quantity of the mayo but, that was an easy fix. I can't wait until the next time I remember this place exists! read more

Schlotzsky's - Pick 2 with Turkey Cobb (sans goat cheese) and Smoked Turkey sandwich. Way more food than this picture captured. - Sandwiches Near Me - Mckinney, Texas

See all

I tried salad for the first time...it was awesome! I had Chicken Cobb...it's not easy to get me away from the Original sandwich, but I'll have salad again!! read more

Don't spend $3 on a drink here. You'll either get an entire 32oz cup of ice or a soda they couldn't even bother to fill up. Every SINGLE time I go I have an issue with the drinks. I requested light ICE not light soda! It's quite unfortunate because the food is great and the service has been good. But this is ridiculous and frustrating. I will find another location to spend my money. read more

Schlotzsky's - Sandwiches Near Me - Mckinney, Texas

We were sitting and waiting for our food and something I guess went wrong with the system and they caught it about 5-10 minutes into us waiting. So they ended up comping our meal giving us extra bag of chips. They were very professional and very sweet in how they handled the situation. I definitely will be coming back! read more

Horrible service, waiting for 45 minutes and never got our food!! Manager said she couldn't give us a refund but we insisted.

I love this location. The food is always fresh. The inside is clean and inviting. The customer service here is great. You can see the place from the roadway. It's in a great location. Definitely a returning customer. read more

Schlotzsky's - Sandwiches Near Me - Mckinney, Texas

See all

I'm sorry to give this place such a terrible review but it deserves it. I picked up their original deluxe sandwich & I was so-o-o disappointed--something about it tasted a little funky; I should have stopped right there, but I didn't. Oh boy, did I ever get sick! I'm not returning! read more

Had horrible weather and they were planning on closing. Anthony was the only person working and yet stayed and made 100 sandwiches so we could bring them to our employees who are essential workers. We really appreciated him staying and making the sandwiches as I know it was hard doing by himself and having to go into work when the roads were icy. Thank you Anthony! read more

great customer service, food is always fresh especially the bread. Huge portion sizes and a lot of drink options. Love the jalapeño chips

Amazing customer service. Jason was very nice. My salad was good. The garlic bread they gave me as a side with it is sooooo goooood. It melts in your mouth. So soft and buttery. My salad was nice and fresh. The dining room was clean and inviting. I recommend this location much better than the one on Preston. read more

Schlotzsky's - Italian Salad no olives. The best part is the bread. Yummmm - Sandwiches Near Me - Mckinney, Texas

Always enjoy this chain. Food and staff are consistent. Always a good meal if you can just make up your mind on what you want. Hopefully it's just my timing but I'm always the only one in the dining room? read more

Happy to have Schlotzsky's in Princeton, but the employees need a lot more training. Getting our sandwiches took a while, much longer than normal and it was not made correctly. I ordered the Deluxe Original, which means "more meat" than the Original. The Deluxe Original was made like the Original. Wasn't going to urge with the girl that delivered our food to our table. Delivery our food was like an inconvenience to her because it took her away from following some young man, as well as an employee himself. Very obvious her attention was on this guy than her work, by the way she followed very closely to the young man. Other young girl working the register, she was very busy & distracted by her cell phone. She was on it when we walked in and after us ordering she back on her cell until we left. Don't know who the manager is at this restaurant, but he or she need to be more in tune with their employees and customers. I know it's a new restaurant in town and needs some tweaking and more training, so with that being said, we will give it another chance. If next time isn't good, I don't mind driving up the road to McKinney to that Schlotzsky's. read more

Great experience here! The staff and manager helped us resolve a problem with the app redeeming a reward. I would definitely recommend this location!! read more

Great as usual. They were quick. I did curb side delivery. The quality of their sandwiches is very consistent. They are good size so I order a regular or large and save dinner in the fridge for later. It is so good, it is often stolen before I come back to reheat it. read more

We've tried. We have. I think 3 times now. Maybe 4. To go be when we're busy that's convenient and I've worked in service. I shouldn't have to double check the employee tasks for everything. But it's happened eat in as well. Sandwiches wrong. Forgotten items. This last time my husband had to remind them of one thing missing. Unfortunately when he got home we realized they missed two others. It's been every time. IF there's a manager they are certainly not concerned about quality control. Disappointing. Probably won't be back. read more

Staff was friendly and waiting to help. Sandwiches are good. Chicken on salad was not good at all. Brownies are good. Absolutely hate TV being on playing all the news. Not trying to debate it-my opinion For my family of 4 it is expensive. Runs about $45 for us all to get fed sandwiches. read more

Good quick food that's not fried and greasy. This place is clean and service is fine.

It's fast food that's not the norm of what we've eaten all of lives.... They've got breads that are different & better than the white stuff all others serve & the sandwiches are a step above. I like their pizza; buffalo chicken/jalapeno pizza & from my phone to their door & home is 12 minutes.... Fast, Hot, different and ohhh it's good too. donald read more

Don't go late, twice our order was thrown together with what ever they had left, the bread was so stale it crumbled, we had to tear off the hard edges. After the second time I went the next day to complain was given a new meal free of charge. The bread again was so hard you could not eat it. Something is not right at this store, I hope they fix it, Allen is a drive but always get fresh bread and exactly as ordered. read more

Sandwiches are always good. Salads have that bagged salad taste and the 2 I got had some bad lettuce in them. Maybe been around too long. Friendly staff. read more

Big fan of the turkey bacon sandwich on sourdough. The hot sauce is a perfect complement.