I had such a wonderful experience at Sephora thanks to Gia! I had gotten some sun earlier in the…read moreday, so my usual foundation shade no longer matched, and Gia took the time to help me find the perfect new shade. She truly went above and beyond. Not only was she incredibly knowledgeable and patient, but she also made me feel completely comfortable even though I was dealing with a skin breakout and feeling a little self-conscious. She recommended additional products to help my makeup apply and wear better, and she even helped apply everything so I could see the final result. Gia was kind, professional, and genuinely cared about making sure I left feeling confident. Customer service like this is rare, and I'm so grateful for her help. If you visit this Sephora, I highly recommend asking for Gia!

Needed some quick concealer for the day after a dermatologist appointment. Walked in and was…read moreignored. Tried locating what I was looking for, but needed some help. After walking around for about 15 mins I asked a woman for help and she very coolly told me she was busy. Ok. So it's super obvious I was being ignored. All the women who received help were white and dressed nicely. I call this phenomenon being "Pretty Womaned", lol. In a past life, I was a makeup artist and worked on a couple of film sets. None of the professional makeup artists I worked with who had been in the industry for about 30 years wore any make up. And I stopped wearing daily makeup after dealing with some significant health challenges. Personally, I choose good skin care over caking my face with too much toxic makeup. The reason I bring this all up is...be nice to all the people. Not just the white fancy ones. Or the ones caked with product. You never know who the person is that just walked through the door. Won't be back xoxo

I really didn't know much about Lush products until I met Parisa at the Walnut Creek store. She…read morechanged that! She's incredibly knowledgeable and has recommended products that I now can't live without. She's always generous with samples and introduced me to the Lush app and all the perks. I'm officially hooked! Love my Lush products and really appreciate Parisa and the amazing Walnut Creek team.

I didn't like any fragranced/frilly self care products until a friend suggested Lush. I'm typically…read moresomeone who uses boring and medical-looking lotions and face washes, but when I started using the scrubee and super milk leave-in, my life CHANGED. Seems dramatic for items you could go without, but my newfound love for Lush has made a huge impact on my everyday routine. I look forward to every "everything" shower instead of it feeling like a chore. The cherry on top is that Lush gives back to regions where they source their ingredients, and is very vocal about social causes. This store specifically gifts many free samples as well. I feel like I'm in Lush psychosis because of how obsessed I've been since I discovered it.

Located inside Macys Customer service is friendly…read more Store is clean and well organized Unfortunately they did not have 2 items I was looking for But I did walk out with one item

It's a Sunday afternoon and there is ONE person working. I've been standing at the counter for 5…read moremin waiting to buy mascara.

I went in to get foundation that I needed that same day. I use Fenty and didn't realize it was on…read moresale and stock was extremely limited. They didn't have the shade I usually buy so I was trying on different ones to see if I could find one that fit and that was in stock. Kimberly nicely approached me and started helping me try on the available shades, the one shade that fit perfectly wasn't in stock and we couldn't get it online either, but she was extremely nice to get me sample, that'll probably last me a few months since I don't do my make up often, and she also advised me to look in other stores since it was on sale. I was lucky enough to find it at a different store and snatched it quickly. Thank you Kim!

DO NOT GO HERE FOR ANY SALON SERVICES…read more Absolutely horrible experience. I went in for a simple brow cleanup and walked out with part of my eyebrow missing. Not uneven, not over-shaped, literally missing. The worst part is they covered it up with pencil so I wouldn't notice until I got home. That is completely unacceptable. All they did was refund the service, not even the tip I gave before realizing what they had done. After multiple complaints and constant back and forth, they gave me a $50 gift card, which doesn't even come close to covering the products I now have to buy to fill it in and try to grow it back. Save yourself the stress, frustration, and regret. Go somewhere else.

Blue Mercury in Lafayette is the place to go for skincare this summer. Definitely take a look at…read morethe sale wow. The savings and selection are worth it, especially right now. Jessica is an incredible and skilled matchmaker She really knows how to connect you with what actually works for your skin. Yay healthy skin .

I love the clean cosmetics here and the staff is always so helpful! I particularly like the RMS…read moreline that they introduced me too. Always get samples!

I've known Shahdi for many years and she's hands-down one of the best injectors in the area. What…read moresets her apart is her level of expertise--she actually teaches plastic surgeons how to inject, which tells you everything about her skill and precision. She's never pushy. She won't try to sell you on treatments you don't need; she'll give you honest advice about what will actually help. On top of all that, she's genuinely kind and easy to talk to, which makes every visit comfortable. If you're looking for someone trustworthy, talented, and down-to-earth, I can't recommend her enough.

Last week I decided to have consultations at this place for first time I talked to Ashley and I…read moretold her my main concern about my face she was listening and she understood my point she didn't force anything to make me feel uncomfortable and she was very helpful and she called another lady Shilla they both had gave me information and how they are going to treat me without trying to sell anything more than I would've welling to pay I got appointments for today 9/16 that was my best decision this month I'm very happy with the results they very professional I feel grateful and appreciated thank you g

My daughter and I both got our makeup done for her birthday party and we had such a great…read moreexperience! Liz did my makeup and Lilliana did my daughter's. They were both incredibly friendly, professional, and did a beautiful job. My daughter's makeup matched her dress perfectly and it looked amazing in all of the photos. Since this was her first time having her makeup professionally done, and she usually prefers a very simple look, they made sure everything was soft, age appropriate and absolutely perfect. We were both so happy with the results. I would definitely come back for another makeup session before a special event. Thank you Liz and Lilliana for helping make my daughter's birthday even more special!

Came into Sephora for one main purpose, to get Armani Luminous Silk Foundation in my shade as I…read moreheard it is the best for mature skin. My old one just was not working for me any more. I started with Nely who scanned my skin, wow on technology. She saw exactly the shade I should try right away. In the midst of trying my first shade, Maha, relieved her as it was her lunch break. I really wish she could've waited until she finished with me, her customer, first. It was just a bit disorienting for me to have to switch. Anywayz, Maha was also nice and finished up with me buying the foundation, concealer, and corrector.

I visited the jewelry department here. Was assisted by "Arzo". She provided excellent customer…read moreservice, and was very instrumental in helping me make a decision regarding my purchase. Thank you very much Arzo! Regards, William K.

Nordstrom itself is still a great place to shop. This review is really for the free styling…read moreservice they offer. I was in need of a professional wardrobe after working from home the last few years. I set up an appointment with a stylist online and she called to ask what I was looking for, my sizes, color preferences etc. I was very specific- I needed an interview suit for my conservative industry, as well as day to day office pieces and shoes. I also said I was open to jewelry (costume - Nordstrom is one of the best stores for costume jewelry that is still high quality IMO). We set an appt and I cane in and she had reserved a large fitting room and had it filled with suits and separates. Everything in row sizes (I'm a 4 or a 6 based on the designer). Nice job of bringing in both high end and more reasonable prices. No shoes, no jewelry, no outfit suggestions. That was the "style" part I really wanted. Basically for a free service it's a nice time saver to have clothes pulled and ready for you to try on. But that's it. I was prepared to spend a lot of money because I hadn't shopped much in a long time and I ended up with a single suit, a blouse, and a random t shirt I later texted the same stylist to ask if she could pull some options for an upcoming wedding I had to go to. Never heard back.

I came into Ulta feeling really stressed because of an upcoming wedding I'll be attending…read more Jennifer M. at the Ulta Concord branch immediately made me feel at ease. She took the time to listen to my concerns and patiently helped me choose the right makeup products for my skin and for the wedding. What I appreciated most was that she didn't just recommend products--she actually taught me how to use them and explained everything in a way that was easy to understand. Jennifer was incredibly knowledgeable, kind, and so patient throughout the entire experience. I never felt rushed or pressured, and I left feeling much more confident and comfortable. Thank you, Jennifer M, for taking the time to help me and for turning what started as a stressful experience into such a positive one. Your patience and genuine care really stood out. You're a wonderful asset to Ulta, and I truly appreciate all your help!

Came in today to do a return and saw that no one is in line when I ask if I can be helped for a…read morereturn. The cashier said that if I had any shopping to do, I should return and get it taken care of it later. I replied, I'd rather just get it out the way and had an attitude when helping me. When finished, did not say anything other than 'Next'. I ended up buying a mascara and went back in line. No line at all. And we made eye contact but did not call me over. I asked if she was ready and she replied with "ARE YOU?" I felt completely disrespected and she had no name tag, but the receipt said her name was Arzo. I have never been treated this way in any of the Ulta locations. I only took the time out of my day to write this down in hopes that this Ulta location would improve in customer service and professionalism.

Natalia was absolutely amazing. she knows what she is doing…read moreand i would definitely recommend her. cant wait for my next appointment with her.

I highly recommend Le Caprice. They have a great variety of treatments and they add new ones all…read morethe time. The quality of the products they use are exceptional. If you want to look like your best self without botox, fillers or plastic surgery, this is the place for you. You can either buy one treatment or do a package deal. The aestheticians are all lovely and very good. I first found them in the beginning of 2020. Still going and enjoying every treatment.