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    Ulta Beauty

    3.4 (227 reviews)
    Open 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

    Haircut

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    Haircut

    Renee was so amazing! She gave me the best haircut. I was feeling really iffy about what I wanted but she gave me her honest advice because I wanted the butterfly haircut and she did exactly what I wanted. She made me feel confident and after I had a rough day today, her kindness made it better! Thanks Renee and her amazing assistant!

    This is what I got

    Horrible service for customer service, I booked an appointment for a hair service did not get what I asked for asked for a refund and they were the WORST TO HELP! NEVERRRR EVERRR DOING MY HAIR OR GETTING ANY TYPE OF SERVICE HERE! They kept saying we're here to help! we're here to help! they truly made me feel so unheard and I had been asking for my refund since Jan it's now May and I got no resolution!

    Horrible haircut

    I went to get a TRIM on 2-8-25. I explained to the "stylist" LILY that I only wanted 3 inches taken off. I told her I had been growing my hair since 2019 and I needed to be able to put it in a bun for work (I am in the army). She then proceeded to take off 6 inches! Not only did she take off more than I asked her to, she absolutely botched my hair. As you can see, the left of my hair is CLEARLY longer than the right side. I brought that up to her multiple times and she brushed it off. And if you look The back she cut about a 2 inch notch out of the right side and the sloped the hair down to the left rendering the left longer than the right. What really pisses me off is when I first sat in her chair I asked "how much do I need to take off for it to be healthy?" Her response "7-8 inches" I said "I'm not ready to cut THAT much yet"...so why the hell did she remove 6 inches after I told her 3??? Her botched job had me go back the next day where Zephry (she was amazing and she is the reason I gave the 4 stars) had to take that short piece and cut EVEN MORE. I came in there with 23 inches of hair today on 2-11-25 I'm sitting around 12/13 inches. I 100% believe that LILY botched my hair in order to get her way. She was adamant about cutting 7-8 inches off even though I only asked for 3. She essentially forced me to do something I didn't want to do and had said "no" to MULTIPLE times. What else does that sound like? When you say "no" and the other person forces you to do something? Fucking shameful for that "stylist" to disregard a clients wishes, brush off the fact that issues are noticed and being spoken on, and to essentially go rogue and intentionally give me a bad haircut. If you get your hair cut here STAY OUT OF LILYS CHAIR Now let's move on to the girl who fixed the shitty job I left the store in tears over. ZEPHYR seen the mess and agreed it was a terrible cut. She apologized and said that she had to match the length to the notch. She constantly asked for my opinion and when I pointed out what I was seeing she took her time to try to see what I was seeing and if she was able to see it she tried her best to fix it without taking off more than she had to. When we had issues with the front (forgot to mention that LILI blunt cut the front when I asked her to blend it to the length so it all looks uniform) I asked if using texturizing scissors would help. Turns out they did and we were able to achieve the look i needed. ZEPHYR really was amazing with how attentive she is, how understanding she was when I explained one of the reasons why I didn't want to cut my hair, and she was very easy to work with. She is the sole reason I would ever consider returning to this salon. Although I was upset over how much more needed to be it off, I didn't leave the salon in a hurry with tears running down my face like I did after being in LILYs chair.

    Foundation
    Catherine H.

    Went in and got amazing customer service. I got color matched and recommended products I was interested in. I felt heard which was nice. I then went to go checkout, my total was $97 and I had a $50 gift card I just received for my birthday. The gal scratches for the PIN number and enters into the system. Not working and tries 4 more times with no results. She calls for her manager to come over, as she does the same exact thing. Zero help to solve this issue. I have the receipt of proof of purchase of the $50 gift card. She tells me to call customer service since she can't do anything. I'm very frustrated at this point, as I was excited to have foundation for my birthday lunch. The manager doesn't solve the problem, leaves to help another customer. I leave buying nothing and feel there should and could of been a way to handle this situation..

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    6 months ago

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    6 months ago

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    1 year ago

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    6 months ago

    Everyone is always so friendly and helpful. I always enjoy stopping by and viewing the new make up launches.

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    1 year ago

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    8 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

    I got my hair done by lily, I been coming here since 2022, she's amazing! Listens to me, and delivers exactly what I asked for!

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    1 year ago

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    4 years ago

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    3 years ago

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    7 years ago

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    2 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    Page 1 of 6

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    Rose opened for me at 6:30am on the day of my graduation (they open at 10am) to color my hair again and curl it.

    Mentioned in 8 reviews

    Read more highlights

    MSpa

    MSpa

    4.8
    (55 reviews)
    1.5 mi
    $$

    I can't say enough wonderful things about my facial laser/botox Aesthetic Nurse Stacey Wheeler RN…read moreBSN. She is incredibly kind, informative, and patient, always taking the time to explain every step so I feel comfortable and confident. Her attention to detail is unmatched. She is a true perfectionist and genuinely cares about achieving the best, most natural results. She listens carefully, is very attentive, and makes the entire experience feel calm and reassuring. I never feel rushed, and I always know I'm in the most capable hands. My results have been beautiful, natural, and exactly what I hoped for. I HIGHLY recommend her to anyone considering laser treatments, botox or other. Her skill, professionalism, and caring approach truly set her apart.

    I went to MSpa for injectables and went to see Hailey. Hailey is so sweet and friendly and a great…read moreinjector! She was very thorough to make sure she knew where to inject and listening to what I wanted. She was thoughtful to give me the perfect amount, since I like a little movement in my facial expressions even after Botox. I almost always bruise a little bit after getting injections but I didn't have any bruising after Hailey which was amazing!! I would highly recommend her, she is timely, friendly, and great at what she does! I also did a consult with Melissa who was super friendly and provided so much insight into my skin care needs! I haven't gotten a treatment with her yet, but definitely plan to in the future as she was so knowledgeable and kind!

    Photos
    MSpa
    Relax Room for Patient Numbing
    Relax Room for Patient Numbing
    MSpa

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    Sephora at Kohl's

    Sephora at Kohl's

    4.8
    (6 reviews)
    1.8 mi

    Yes, I do, but only because of 0wen, the wonderful Asst store manager at Kohl's in Pleasant Hill! I…read morehad a fantastic sales girl helping me try products in Sephora two wks ago, but after my daughters and i tried it for 2 wks neither of us three wanted to continue with the cosmetic! It was was very$$ to me! Two very rude sales people in that dept today refused to accept the return, but thank goodness Owen listened & did. He did save a Kohl's 84 yr old customer for future purchases! Kohl's has been my go-to store for years! Thank you, Owen!! I'll rate 5 stars because of him!!

    When I am feeling ultra feminine I find myself coming here to buy myself something…read more Lately I have been stopping by just to smell the perfumes as I am ready for something new I think. So I come in, I spray myself good and I go about my life. If I am going to spend good money on scent I am gonna make sure I like it all day long! Haha This last visit I was in a mood and bought a new foundation and primer. I like it. Staff is friendly enough. Store is a mini so there are a few perfumes I wanted to try that they do not have. If you make an Amazon return upstairs you get a 10% off coupon so do that first. Also, join the little club and earn rewards and a birthday gift. I will keep showing up when I am feeling girly and want to treat myself! ;) plus, I still haven't found my new smell good, although I gotta tell ya, smelling different all the time has been fun.

    Photos
    Guava smells so good. Coming home with me
    Guava smells so good. Coming home with me
    Ellis Brooklyn collection. All are great but the guava is my favorite.
    Ellis Brooklyn collection. All are great but the guava is my favorite.
    Feels amazing.. AMAZING!

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    Feels amazing.. AMAZING!
    SEPHORA

    SEPHORA

    3.2
    (302 reviews)
    5.1 mi
    $$

    I stopped by this Sephora after work yesterday and had a horrible experience. First off, I walked…read moreinto the store and an employee was standing there (as usual) and completely ignored my existence. Then of course, a group of White ladies walked in and they were immediately greeted. Not off to a great start. I continue to go ahead and browse the makeup aisles and made my way to the Dior area. I have been eyeing their base as well as Hourglass's primer and could have really used the assistance of an employee. No one was around me so I made my way toward the front of the store in hopes of finding one. In the middle of the store was a roundish Asian lady with black hair and grown out blonde highlights standing. I asked for her help, and was immediately met with attitude and no sense of customer service. "What do you need?" and a frown was all I received. Personally, I found that I would rather go to another Sephora (which I did) and find assistance there. I turned around and walked out, and funnily enough, I saw the employee in front greeting the other White patrons walking in. It's a shame that this store neglects basic customer service and kindness, but that's what u get these days. No good help these days!

    I got charged for an order I never picked up! When I logged in to my account it says picked up at…read more8:42 am on a weekday! They don't even open until 10 am! Now Jazmine the manager had to check the cameras and call me back and then she told me I have to come in for a refund! I live 40 minutes away! She says the order "must have gotten scanned out" instead of cancelled.... So jasmine called me on 5/23 and left a message saying she will call me back next day after she speaks to her district manager and corporate office, it's now 5/25 and no call....so I just called her and she says she was out yesterday and has been busy today, still can't give me a refund! I told her to have her district manager call me

    Photos
    SEPHORA
    SEPHORA
    SEPHORA

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    Trio Skincare

    Trio Skincare

    4.4
    (196 reviews)
    0.2 mi
    $$

    Victoria reached out to my husband for another hydrafacial and he accepted. He came back after the…read morehydrafacial looking much better. The lesson we learned from all of this is that the hydrafacial is superior to other facials and allows for better extractions. Victoria's hydrafacial skills are fantastic. If my husband needs another hydrafacial which he probably will at some point then he will book with Victoria again. With Victoria's advice, my husband will switch to a different brand of sunscreen, one that is mineral-based which will be easier on his pores. Thank you Victoria for making a positive difference to my husband's skincare goals!

    I would not recommend this place for Botox. I started going here for facials last year and they are…read moregreat! Unfortunately, I got Botox and it caused me to have Ptosis (severe lazy eye). I am on week 3 of this and my Doctor said it will most likely last 1-2 months! I have cancelled so many events because I don't feel comfortable being around people looking like this. I also do most of my work on Zoom so this has affected my job (again, I don't feel comfortable being on camera). I contacted the place and even though they were nice about it, they would not refund my money. I know it is a risk anytime that you do injectables but to do this to a customer and then charge them $730 for it, doesn't sit right with me. Who cares if I signed something, you took $ for a service and then botched my face for most of my summer. Unacceptable. DO NOT GET BOTOX HERE!

    Photos
    The laser...
    The laser...
    Trio SkinCare's reception area. #facial #acne #botox #treatment #sun #damage #rosacea
    Trio SkinCare's reception area. #facial #acne #botox #treatment #sun #damage #rosacea
    Lobby

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    Lobby

    Ulta Beauty - cosmetics - Updated August 2026

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