This is wonderful store. Always great deals. Worth the trip/drive…read more The store is always clean. Very well organized. Store associates are always helpful. Especially today 2 store associates were extremely nice and helpful and so pleasant. Their names were Cristina and Seleena. Thank you ladies for helping! 10/10 recommend.

Was prepared to purchase several items from this store, but ultimately decided not to because of…read morethe poor customer service I experienced. The attitude was unwelcoming and disappointing, which made the shopping experience unpleasant.

I had a Hydra Facial with Jessica. It was awesome! Each step she explained what she was doing…read moreand the benefit. I was able to see the results after and the proof in the jar of what came off my face. Will be back again!

Love this place! I've been seeing Dr Nguyen for Masseter Botox for about a year due to TMJ related…read morepain. I appreciated the fact that he was honest with me about how many units I should start with and I didn't feel pressured at all to get more than needed. He explained the entire process to me and the benefits of masseter Botox to help the tmj pain I suffered with for 10+ years. Great place and the staff is so friendly!

Kaiser once again failing to do what I thought I paid for and into the hands of a qualified space…read moreto get what I needed done. The doctor was extremely friendly and knowledgeable and what I was thinking would be a long drawn out day like Kaiser usually is a was so fast and easy I barely remember being there's. 1000% going back and yet another reason I use yelp. The last reviews brought me here and so I'm adding to it.

Fantastic and well trained doctors. You are not treated as a simply a "subject". They show a level…read moreof attention that is very comforting in that you are in good hands.

First of all, they do not turn on the AC even on a hot day. I was sweating so much and was hoping…read moreto get some relief from the hot weather in the store. It felt so hot and stuffy and I wanted to get out of there ASAP. The store was not fully stocked and had empty shelves in the back half of the store so I was able to look through everything quickly. They had really good deals on some Asian hair products I typically buy online, so I was really excited to get some items regardless of how terrible it felt inside the store. I got a hair mask to try so I'm excited about that, but I also tried buying a hair oil I love that was listed on sale for $16.99. A really good price! However, when I went to the cash register, she rang it up as $22.99/23.99 which was original price. When I pointed it out she looked at the deal, took it off and was doing something on the computer, taking some time with the process. She then scanned it again and rang it up for the same price and repeated the total without acknowledging that the sale price didn't register. When I asked about it again, she said the promotion was over. I was really confused because I looked at the sign again and it did not have any information about how long the sale was until. And if it was over, why would they keep the sale sign up displayed? If I wasn't paying attention, I wouldn't have realized and purchased it. At that point, I was too hot and annoyed to question it and didn't want to drag it out further so I bought only the hair mask and took the hair oil off. I think it's quite predatory to have sale prices up and not honor those prices. She didn't even remove the sale price tag off after my purchase either. Although it seems like there's great deals for Asian hair care and skincare products, I don't think I would bother coming here again. There wasn't great customer service and they do not honor sale prices. If you're purchasing an item on sale, make sure to pay attention to how much it is when they ring it up in case you encounter the same issues.

I was excited to check out this store but left very disappointed. It's 90% cleaning/bath supplies…read morehere, and a little end cap of makeup. I was looking for makeup since the name has "beauty" in it. Customer service was non-existent. Girl behind the counter didn't even say hello as we walked in. I won't be coming here again and honestly don't see this store lasting very long.

stopped by to purchase a gift and left getting something for myself too cuz omgggg ulta beauty is…read moreTHAT GIRRRRL. I could probably spend all day here looking at everything but my bank account might not like that lol! I was looking for a gift and asked for assistance, one of the members named Sita assisted me on the floor and was so helpful finding me a perfume gift for a male friend. sometimes I hesitate to ask for help at other stores in general because it's very busy or staff seem preoccupied or not so welcoming. but Sita was more than happy to help. I didn't get the lady's name who was at the front ringing people up but she was so kind, calm, professional, & had a positive attitude, & very helpful too. She helped me find a moisturizer I was looking for and appreciated her assistance as well. I'm so sad our local San Leandro ulta beauty is closed now (which I just found out today lol) but I think Dublin blvd might be my new favorite ulta beauty location cuz the queens here are amazing !! there's plenty of parking also, wasn't packed during mid day timing so definitely will be coming back to this location to do my beauty shopping.

Horrible customer service…read more I tried to get help from a girl at the front who made eye contact with me then completely dismissed my entire existence. When I confronted her about it she just smirked and told me she was doing something at the time of the interaction. When I called to complain a manger just told me that he was there and that wasn't what he saw. I'm the customer explaining to you how your employee treated me and you're telling me it didn't happen like that?! Just acknowledge that it was rude and apologize don't gaslight me.

Kudos to the mixed lady with curly hair last night. Was in there right before it closed I know I am…read morelast minute. There was husband and wife with 2 kids in buying items and then tried to make a second purchase and the worker was explaining their rules and I heard her say she would allow another purchase but next time it cannot happen but the husband starting screaming at her and the wife starting screaming and cussing at her even tried to reach over the counter. Both workers asked to not speak that way to them but they were screaming. Then the worker asked her to leave which I could tell the wife didn't like, called her names and told her to F off and I thought she was going to but she kept walking to the back cursing at her. The worker stayed professional and just want to say good for her and I did witness good service service prior to these peoples obscene behavior. I felt bad for both workers. One worker helped me with skincare questions they were really nice to me

I visited this location during a promotion offering a free full-size Kiehl's product with a $75…read morepurchase. I made two purchases within one minute because I wanted to use two different payment methods. My combined total was over $85, but I was told I did not qualify for the promotion because the purchases were split into two transactions. In the receipts, both transactions were complete in the exact same minute. What was frustrating is that the promotional signage did not state that the $75 minimum had to be met in a single transaction. Had that been disclosed, I would have simply combined my purchases. The products and prices were great, but I was disappointed by how the situation was handled and think the promotion should have been honored or the terms should have been clearly stated.