Surprisingly good. I honestly didn't expect much from a chain restaurant food court cheesesteak place, but the Chicken Teriyaki Cheesesteak was quite tasty. Everything is made fresh. You can watch them make your sandwich, and they make adjustments on the fly per request, such as "more sauce" or "more well done". They seem efficient and clean. As for the rest, it's a food court. I'd go back. read more

At least they keep the line moving. There were three people in front of me, ordering like 7 sandwiches total, yet they got to me in under 7 minutes. But man, the service. The cashier's body language was screaming that he didn't want to be there. He fired questions about toppings at me - did I want lettuce and mayo - with a tone that said it was my job to know what all the options are. They let everyone in front of me leave without once pointing out that trays were available, too. One guy was holding two sandwiches in one hand and a platter of fries in the other. The sandwich bread had no hint of freshness to it, the ratio of bread to fillings was too bread-heavy, and my fries were oily. The Rockaway and Bridgewater Charley's do this formula much better. read more

Charleys Cheesesteaks - Small Chicken Philly with Original Fries - Fast Food Near Me - Wayne, New Jersey

Charleys is one of my faves for philly cheesesteaks... of course with mayo added. There are options for the chicken philly cheesesteak which I have tried which is good too. All come in 3 sizes - small, medium or large - depends on how hungry you are and if you want to share or not. Can also make it a combo to with fries and a drink for a little more. Regular fries to share is more than enough for me usually. They also have a breakfast menu which I have not tried yet but I'm sure it's just as good. read more

Charleys Cheesesteaks - beverages - Fast Food Near Me - Wayne, New Jersey

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I'm from philly and every few years I make the mistake of getting a cheesesteak from a random place and then I want to cry. This was one such place. THe meat was essentially steak-ums. The bread was below par. The whiz, which everyone from philly knows is key, was globbed on the meat (rather than the bread) in such quantities so as to give the eater a potential artery blockage. They have no business putting the word Philly in their name. read more

Delightfully tasty Willowbrook Mall Food Court experience. I am a Philly suburbs girl who knows her pizza and cheesesteaks. Been to Pat's at 2 am with friends (and Pat's is just an experience, the small no name shops in Philly and Jersey have the best.) Opted for a $5.99 special: small chicken Philly style and fries. Hmmmmm. Worried a minute when they asked did I want it with fried onions and peppers? Yes. Lettuce, tomato and mayo?????? No. We don't eat cheesesteaks with salad and def no mayo. What I watched getting cooked on the hot grill was good. And it was very good. Fries were a thicker cut: good too though I prefer thinner. Got a coupon: buy one, get one free in 2020. Def doing that. I have been impressed that Jersey Mike's does cheesesteaks well. Have to say Charley's impressed me too. read more

Charleys Cheesesteaks - Fast Food Near Me - Wayne, New Jersey

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Charley's decided to take a choppy almost rubbery hotdog roll and put chopped steak-um and call it a cheesesteak. The cashier was hard of hearing or just illiterate. I clearly told her I want a plain old cheesesteak with onions and peppers add bacon, what I got was that and lettuce and tomato (sacrilegious) what weirdo does that. I really couldn't complain cuz I found this out at home. Ask for bacon cheese fries and the fries where dumb soggy.. why?!.. this is not a place I recommend or will revisit. On top of the bad service the location is horrible.. it's in the middle of the malls food court. Oh before I for get no one was wearing gloves but where very happy to handle your food as they are talking over you the grill.this place is classless and sleazy. YES, I can make a better cheesesteak! Lol read more

This is a really nice spot. We are from the east coast and we're visiting JT. Their service was really nice, the food was good. It was a Philly steak sandwich with a Cali twist . Enjoyed our meal there. read more

Absolutely delicious Philly cheese steaks here! The cheese is very generous and melty and the regular fries have the perfect amount of crisp and softness to them. Also the lemonades are wonderful too. I'm craving another one now just thinking about it. I haven't tired much else on the menu but I'm sure they won't disappoint. The service is quick and efficient and they ensure your order is the way you customized it. It's also great that they have the stamp-punch card rewards system so when you buy 7 subs or grilled salads, you get your 8th free. read more

Cheesesteaks are good. It's INSIDE the mail which is annoying to me but worth it when you can't get to Philly. Fast service and decent price. read more

Charlie's is the bomb, especially when you haven't had it in years! The teriyaki chicken is the only thing I've ever gotten here and I don't see myself ever getting anything else. I got the large ($10) today for the first time and, while it was delicious, I think I'll stick to the regular (about $7) going forward. There was something about the amount that took some magic away... like, too much of a good thing, you know? The regular leaves you wanting more, while the large was a bit much. Get the teriyaki chicken! read more

Stopped in the mall and grabbed a cheesesteak and fries here, it was pretty tasty and the bread very fresh! Will definitely pick up a cheesesteak here again! read more

Charleys Cheesesteaks - Fast Food Near Me - Wayne, New Jersey

Yesterday, we stop in again unexpectedly as we were in the area. Red orders the regular cheese steak and fries. I learning from my last experience, know I want the LARGE cheese steak and fries. We are greeted by the franchise owner, who apparently remembers us. Not much to say other than the cheese steaks were still great. The fries were freshly made and HOT. The only minor thing is I would prefer a little less ice in my drink, and more soda. I tend to use a lot of drink when I eat. Otherwise, the service is excellent and they pay attention to detail. Over all, we look forward to returning to Charlies of Willowbrook Mall again and again for fresh, hot cheese steaks. Maybe even something else if we can tear ourselves away from the cheese steaks. Go try it! read more

I love Charleys so so much is my favorite place to eat at the mall they make the best cheese steak subs ever I love watching them cook it in front of me knowing is super fresh I love the fries too everything about this place is amazing just a little pricey but that's okay read more

They make great chicken philly cheesesteaks. The only downside is they are really expensive for a small cheesesteak and fries.

Located inside the Mall Food Court.. Had Chicken Philly and Veggie Delight... Really enjoyed it..

Food is AMAZING, customer service sucks. They work too fast and don't pay attention to the additional items you want. We told the lady at the front which items we want but because there was a line she said the guy at the end will ask you what you want. When we asked for peppers and onions the guy says you didn't pay for that. We didn't mind paying extra. They are rushing to get the line down they didn't pay attention! read more

Best decision I made at the food court, you really get the bang for your buck and the Philly cheesesteak was fresh...everything was about 12$ and change with the cheese fries and drink...not bad! read more

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I literally just left and I'm thoroughly disappointed. There were 3 guys there, none of whom looked like they wanted to be there. I ordered 2 meals with drinks and fries. My sandwich was fine but the fries were extremely bland and over cooked. On top of that I had drinks and they were so flat it was disgusting. My sprite tasted like seltzer water. Do better please read more

Hey for a fast food joint they happen to be one of the better ones. You will usually wait on a line which moves quickly. Their sub's, both steak and chicken are good. Their fries work for me. This Charley's is located inside the Food Court in the Willowbrook Mall. Yes, there other plenty food spots in the court but if you want a descent sandwich and fries with a drink this is the place to stop by in. A great intermission while shopping. Your feet and belly will thank you both. So Yelpers make your way there. read more

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Yummy, Philly Cheesesteak!!My first visit the food was fresh and delicious. The strawberry lemonade... perfect. Great service, very friendly and polite.. I will most definitely return.. thanks. read more

What a wonderful interaction I had today Joah and Brianna I felt excited about my chicken philly, the made experience wonderful. Theank you to the both of you ladies for a wonderful meal. read more

It's good. I like the cheese sauce on my steak instead of slice cheese. Just sucks when you can't find a seat.

I've only visited Charley's about 5 times and I keep coming back every time. The employees almost never seem rude, but they move pretty quickly which is okay with me. I never had problems with service. Now let's get to the food. The food is great. The subs are great. I have tried the chicken teryaki sub and it was delicious! Never tasted anything so good! The fries are good too, as they are not too salty, which is an upside since I can't eat too much salt. The lemonade tastes fresh, just very sweet, but what do you expect from a lemonade? Overall, Charley's subs in willowbrook mall is a great food option if you're looking for something that matches the price range. I will definitely be coming back! read more

So 2 of my daughters and I came here after some shopping. The girl taking our order was new, her name was Taylor. She was sweet and nervous. She apparently made a mistake so the manger came to say she did it wrong and helped fixed it but what bothered us is that he seemed annoyed. Your food is really good, but I wish you'd show patience to your employees, especially new ones just learning. read more

WillowBrook Mall was aBt 2cLose & it was SupA mAd crowded & it was after 9p & I was so sTarVing!!!! I didNt want anything else n the foodcourt This was my 1st time trying CharLey's, so I ordered the grilled chicken sandwich& blueberry lemonade!! OMG!!! It was sooooooooo D@M good! EVen tho they was n the process of cLosing Up they wAs patience w/me .. the cashier Jasmine was SupA AwesUm!! The Mgr DiLaL was nice! IcNt wait until the Mall opens-Up so I can get another 1! read more

Co-worker asked me to stop by during my visit to the Livingston Mall to pick up a sandwich (ref code from receipt 5548 S). As soon as I approached the counter, the guy says "go over to Nathan's to order". I looked at him and said, I was not there for Nathan's I wanted to order from his counter. (By the way, Nathan's & Charlie's Philly Steaks at side by side in the Mall). The lady at the Nathan's register proceeds to take my order and I believe she was new so the fumbled the order a bit. The same guy from the Charlie's side shouts over to her "$7.19". He then starts to make the sandwich and grumbled the entire time. I think he was having a majorly bad day as he gets done and hands it off to another guy who was assisting him. They continued a venting session in front of me, neither acknowledging that I was standing there in full ear shot of everything they were saying - talking over the food. The sandwich was thrown in the box and guy #2 didn't look at me but handed me the bag without a thank you or anything. Poor customer service and their management needs to train their staff on how to serve with a smile!! read more

Great place to eat in Willowbrook Mall. The teriyaki chicken sandwich was amazing. As well as the special fries are good. Plus they always give out samples. Give it a try. read more

Charlie's makes the best fresh quality ingredient Philly Cheesesteaks in North Jersey. Can't go wrong with any of their sandwiches always freshly prepared and tasty. read more

I went to the mall while on my lunch break, tired of the same places around my job. Charley's looked good, until I got back to work ready to eat. As I'm ready to take the first bite, I noticed a hair in my sandwich. After I saw that and realizing I had no time to go back. I had no choice but to throw it out. Needless to say I won't be going back there. Doesn't even deserve one star. read more

i sometimes frquent this and the location at newport mall. i always get the small combo and it depends on who makes it some they are cheap with the peppers &oniopns---not enough, i once bitint a french fry ant it knocked out my filling !ait was a good thing that the lady was with me knew the heimlich menuver as she had to give it to me . i watch now ever since that happened and if the fries look to done i ask for a new batch i even let them give me a sample one to try i will still come here as i love cheesestakes but im now more cautious .dont worry you wont loose mee as a customer ill still eat here when im at willow brook mall and desire a cheesesteak sandwich . the chicken one is good also read more