Coming here based ob my friend's recommendation. Didn't get the good impression, as the order taker is rude. As seen in the pic, I ordered 3 drinks however after 2 drinks he wants to bill me??? No question on sweetness level also upon ordering. At the time of pick up, the lady asked me with her thick accent 'carrier', at first I don't understand but at the end I say bag for my drink? Yes! And rudely she made up a box for drink holder! Noone is friendly, everyone is serving you with attitude. Competition of this kind of business is tight and they lost one customer, Surely won't come back again. read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California

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Just because there's a line doesn't mean it's good. CHA REDEFINE is actually good. The MATCHA RICE EINSPANNER was nutty, the cream/foam is delicious. The matcha is pretty good. The OSMANTHUS OOLONG with VANILLA CREAM FOAM is absolutely delicious. Separately, the brewed tea was refreshing and full of flavor. The Cream was also super delicious. I would NOT put cream on top of this tea again in the future though. I think the tea would be best enjoyed by itself. The MOCHI MANGO was a hit with the girls. The MOCHI BERRY was also very good. There was a bit of a line to order and a bit of a wait for the drinks to be ready. The space is beautiful and made the wait seem short. This branch is located in the what I call the Arcadia Mall, but is likely known better as Santa Anita Mall. read more

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Good vibez, drinks are always good but surprisingly their Icecream is great too ! Nice service and fast is a plus . read more

Cha Redefine - Matcha ice cream - Coffee & Tea Near Me - Arcadia, California

A friend recommended me to this place because I am such a sweet tooth fairy! HAHAHHAA so I did and really liked their drinks!!! Long lines but not as bad because they move fast. Ordered the lychee drinks and mangoes. Definitely a must! read more

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They got me with all the buzzwords: black sesame matcha einspanner - all the hot flavors we all love this year, so i'm really disappointed that this drink simply didnt hit the mark, at all. I truly think this can be reworked by the team to be more impactful with each flavor that forms the name of the drink. I asked 3 people and we all agreed, this is just a cup of colored milk. Actually so sad that people are lining up for this bogo. If your curiosity cant be steered by my review, get something else other than this drink please. Ill give 2 stars because the interior is really pretty, and offers outlets if you need to charge. drink gets 0 stars I dont want to be a negative nancy but i'd rather be truthful and informative than lie! read more

Cha Redefine - black sesame matcha einspanner - Coffee & Tea Near Me - Arcadia, California

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Inhale the aroma, exhale the stress. It's tea time. Let's begin this boba tea review. Cha Redefine is a tea shop praised for using high quality, fresh ingredients as well as real fruits which sets them apart from other tea places in Southern Californian. This location is at The Shops in Arcadia. Its menu was vast with a top ten popular drinks. I was completely boggled. I decided to get the most popular drink (no.1) and ordered the Mango Mango with 50% level of sweetness. And it was AMAZINGG! It was rich in flavor, smooth and made of real mango fruit purée. Moreover, the crystal pearl boba were chewy and sweet. I can't believe I have never been to this tea shop; can't wait to taste other drinks. :D Staff were competent and affable. Service was fantastic. Ambiance has positive vibe. Prices reflected the high quality of their drinks. Parking lot is massive. Overall, I am unequivocally elated with my Mango tea drink. And it was bloody great!! I highly recommend you visit. read more

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Came in the afternoon today & got the new black sesame matcha drink. My boyfriend & I didn't really like it, but I also had high expectations The matcha was on the bitter side. We got the same drink but his drink tasted different/better than mine The workers are nice & even though it was busy, we didn't wait long for our drinks! I would come & try a different drink read more

Cha Redefine - Black Sesame Matcha Einspanner - Coffee & Tea Near Me - Arcadia, California

Go to boba spot whenever I'm at the mall. I love their matcha and hojicha... but on today's I feel like having a fruity drink I love their mango passion fruit :) read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California

I love their drinks so much, especially the osmanthus tea and Dahongpao tea--they're so fragrant and refreshing. * The flavors are well-balanced, not too sweet, and you can really taste the quality of the tea leaves. * The environment is cozy and relaxing, making it a perfect place to hang out or catch up with friends. * The staff are very friendly and attentive, which made the whole experience even better. * Service was quick, and everything felt clean and well-maintained. read more

Cha Redefine - Inside - Coffee & Tea Near Me - Arcadia, California

Come here a lot. Great drinks. Good prices. Great service. Good looking staff. I like the recent addition of Photo Booth. read more

Excellent drinks and service. Love the Mango Mango, it's made with 3 real mangos and jasmine tea. Highly recommend and they just opened a new location in San Gabriel. The ambiance is chill. read more

Cha Redefine is always packed with people and has a long line. Tonight there is no line, so I'm going to check out the place. There are several drink options available, but I choose the Cha x Fruits portion of Fresh Orange Green Tea. After 8 minutes, I received my drink and took the first sip. The drink that I ordered tasted good! It would be great if the cup was somewhat larger. I enjoy the drink I had and will return to order more the next time. read more

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The store is located in the promenade part of the mall. We have been meaning to try this spot but there was always a crowd or some sort of line out the door. Lucked out today. They have indoor seating. I like the ambience and decor. One area had seating around a tree. I tried the coco mango at 50% sweetness since I've never had an avocado smoothie and I was pleasantly surprised by the taste. They have a mango and a strawberry version. Would totally get this again. Staff was also very nice. read more

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I am the regular customer, But I ordered in less ice and I still got half cup of ice. Don't try their new drinks. read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California

In a town full of amazing tea places and in a mall with a hundred other options I still always come here! The tea has a very strong fragrance just walking in you can smell the amazing tea. High quality ingredients and amazing matcha. The staff is always very nice here and very accommodating. read more

Should try their Hojicha Einspanner so delicious yummy choose 50% sugar if you like light sweet Service 10/10 read more

Cha Redefine - Should try their Hojicha Einspanner so delicious yummy choose 50% sugar if you like light sweet - Coffee & Tea Near Me - Arcadia, California

I read a couple Yelp reviews on Cha Redefine and I had to see what the hype was all about. WOW, the hype is for real! I was here this past weekend. They weren't busy at the time. Upon entry, I noticed the small tables and chairs were not clean and organized. The floor had pieces of paper and residue... was not swept at all. Hence, 4 stars! Cleanliness and organization is a big thing for me. They had 3 to 4 employees in the back and the shop wasn't busy, one of them should have came out and wiped down the tables + organized the chairs + swept the floor. The first thing customers see is the exterior atmosphere / environment. First impression matters! Trust me on this one. Anyway, I didn't see any self-ordering kiosk so I ordered at the counter. The young gentleman who took my order was friendly and pleasant. I asked for recommendations and he was kind to share the most popular drinks. Thank you young man! I went with Coco Mango with 100% sweetness and no ice. OMG... I fell in love with it at first sip! I couldn't stop drinking it. It was that GOOD! It comes with fresh mango (mangos were in good chunks and so very sweet!), grapefruits (I think this was just a topping at the top of the drink), coconut milk, agar boba (always nice to chew on some agar boba), and house avocado smoothie (I love my avocados!). There was something else that made the drink unique and slightly salty. I thought it was cheese foam of some sort, but I'm not 100%. I'll have to ask them next time. I'm definitely getting COCO MANGO again!!! Cha Redefine has redefined Cha! Well done!! Thank you for bringing tea and coffee to the next level for the world to experience and enjoy. read more

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Ordered the Taro Tornado, less sweet, less ice. It's one of their signature drinks. It was good. The main reason I ordered it here is that their taro is actual taro paste and not a powder. There's also boba in the drink. Overall it's good, but towards the end I got a little bored of it. Also it might even have had more taro than I prefer which I never thought I would say. Friend got the Blueberry Oatmilk Matcha Latte, less sweet. I tried that too and it's tasty. Light and refreshing. One disappointment with their menu is they no longer have cheese foam as a topping. That's my favorite so it's a bummer. The guy taking our order was super nice and let us try some matcha cheese foam, and it's very green tea tasting but not much cheese foam taste. Not bad though, and I might add it to a future drink. There are so many tempting tea places in the mall. It's tea mecca. So hard to choose, but Cha Redefine's menu was the most appealing. Would come back but also would probably go to other tea places before coming back right away. read more

Made about 3 visits to this place now. Each time the service gets worse. The people working here don't smile. They don't acknowledge you when you do. Everything is very transactional. Though the 8 dollar drink is tasty. Their attitude is very robotic. And that's fine and all but it borders disrespectful. When my wife asked to swap out strawberry for taro. The cashier asked another lady who was standing right in front of us. She looked and shook her head no and walked away. This is their service. Not a "no, sorry," the menu is fixed. You can remove 1 item and pay for another. None of that. They aren't sorry they don't want you there. That is the attitude she gave. And I smiled at her and greeted her and she just turned her head like making eye contact with me is beneath her. Maybe it's a generational thing or cultural difference. Maybe she just had a bad day, I don't know but I left feeling like I should've just gone next door. read more

First time try matcha matcha and obsessed with it. Matcha taste so good n i got 20% off on Tuesday , such a good deal read more

Cha Redefine - Matcha matcha - Coffee & Tea Near Me - Arcadia, California

After the third Thursday kids club event, it was really hot and we wanted to try this place. The door says keep door closed, makes sense since the AC was so refreshing and we don't want that to go to waste! Inside was very decorative and they had a beautiful tree inside buried by bright rocks which kids were playing with. There's a mini merch store near the back full of merchandise and random items for sale? At first there wasn't a long line, so we ordered two drinks. We were told it may be a bit of a wait which surprised us since there was only a few people who ordered. But then we realized there were a lot of online orders coming in and therefore the wait time increased! We waited around 20 minutes for our drinks but since it was just the two of them and we saw all the orders from online flowing out timely we were not sure what would've been a quicker option. We got the rice einspanner latte and Sri Lanka Ceylon cha latte (50% sweet). Both were ordered as cold drinks. The rice latte was pretty sweet and rich, very good but also very heavy. The cha latte has a strong tea flavor and the crispy toppings were delicious. They also serve it hot but it was a hot day already and we can't make it worse. Overall, given the wait time, we liked the drinks but if it gets busy we might order online on the way next time. read more

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Drinks are always high quality! Tried the blueberry matcha this time, but also love their jasmine chappuccino (strong tea flavor, never overpowered by the milk) and taro taro!! Will continue to come back again and again read more

Cha Redefine - Blueberry Oat Milk Matcha Latte!! - Coffee & Tea Near Me - Arcadia, California

Absolutely love the tea here ! This location is gorgeous , zen tree design indoors is perfection. The service was quick and good. The employees working knew what drinks were popular and what to recommend. I was told to try their Sri Lanka Ceylon cha latte , and it was literally one of the best boba drinks I ever had ! I added boba to the drink. The little nutty pieces on top the whipped cream was so unique , savory sweet , so perfect !! 10/10! I had fruity drinks from Cha Redefine before too, but I think the CEYLON is my fave. Follow me for more foodie reviews :) -Living with Luci read more

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I always enjoy coming to Cha. The drinks are made to order and so good. I like the matcha here; so smooth and delicious. This is a very busy location, but worth the wait. read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California

Matcha drinks are pretty good here. My cousin likes the matcha latte bc you get a regular full size cup, my sister got the double matcha. I got a sesame latte for a wake me up and it was good, just a hint of sesame flavor though. Service is decent. Stopped by because we were in the mall read more

Cha Redefine - Left to right: Matcha Latte (Ice)latte, Black Sesame Einspanner Latte, double matcha - Coffee & Tea Near Me - Arcadia, California

Cha Redefine at the Promenade in the Santa Anita Mall always has long line and people just love their teas. The teas are popular and refreshing, and they offer a great variety of bobas to choose from. Their pastries are tasty and nicely presented. The place is clean and nicely decorated with a Thanksgiving theme during our visit. The staff are friendly and welcoming, making the experience enjoyable. A great spot to have a drink and relax while shopping. read more

It's hard to decide where to get boba at the mall because there are at least 5 different places. I decided to give cha redefine a try when 3cat's line was too long. The 2 times I've tried the drinks were just right. Exactly how I expected it to be when I requested the sugar adjustments. I have only tried the mango drink and jasmine chapuccino. read more

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My favorite place to grab a matcha. Their matcha matcha (#1 on the menu) is delicious. Always polite and fast service. There's plenty of seating and it's always a fresh place to rest halfway through a day of shopping. read more

03/30/2025 The drink is good. If you want people to download the app as an incentive for 50% off, the order should be when received when the order is finished with checkout. Does it even show what time I placed my order? My designated pick-up time is 7:32pm. I ordered at 7:00pm. Why do I have to wait 30-40 minutes for my order if I am standing there waiting. The app shows order ASAP. They call out numbers and not names, if you could hear them over the music and echo in the room. If that makes any sense. It was certainly faster to order at the counter. Other places have a QR code for rewards or something to be scanned at the counter. Is there a way to cancel my order and go somewhere else? Oh, my order is the Cha Cha Soybean Mochi with soy milk and brown sugar boba. This mochi better be good. read more

Cha Redefine - Download this app and wait twice as long for your drink - Coffee & Tea Near Me - Arcadia, California

CHA always, it's one of my fave drink spots in the SGV! I've drank it so much as it's always one of my biggest craving! Staff are always so nice and the stores have such a comfortable feel to it! It's makes a great study spot as well! read more

My go to is osmanthus vanilla cream foam! Peach tea is refreshing also. Coffee lovers you should try the dirty avocado read more

Cha Redefine - Peach tea cream foam and dirty avocado - Coffee & Tea Near Me - Arcadia, California

No ice cream after 8:30 because they clean the machine :( but we still got to try the Coco Popcorn Latte and the Sri Lanka Ceylon Cha Latte. Lots of staff and they have a fun camera at the front for guests to play with! Can't wait to come back. read more

Cha Redefine - Lobby - Coffee & Tea Near Me - Arcadia, California

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shout-out to the professional and friendly staff who helped me with my huge order today! They answered questions about the menu to help me find the perfect drinks.... The dirty avocado is DELICIOUS! Tastes like a healthy and refreshing Frappuccino :) Thanks Hank, Penny, Sally, Riuti! read more

One of my favorite milk teas. I've got another one in Koreatown and this one is very cute as well. Definitely recommend.

Love the bundle deal of ceossiant and matcha! Generous portion of bacon, cheese, and freshly baked croissants. Drink is ok too.

Always our go-to drink place! Love the mango mango. My personal favorite. Service is quick and staff is so courteous.

A lovely tea place in Arcadia Mall. There are so many people! We had a lot of good tea and boba. Soft serve was very nice too. They use fresh and real ingredients and I love that sugar can be adjusted to zero, unlike many places that just used mixed powder. read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California

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This is my fave boba shop in the 626. Every drink I've gotten is high quality, very creative and customizable to personal preference. I especially love how they always have new limited drinks on a seasonal and/or monthly basis. Great way to entice people to try new things. My fave topping is their mochi. Love that you can taste the rice in it. And I'd say a stand out item on their menu would be the mochi taro. They use real taro and it makes all the difference. And this place is conveniently located in the mall. Will continue coming back! read more

First time here. Super cute space. Very friendly service. Helped me order . My order came in a cute bag and a free iced drink. So unexpected. Will definitely be back. Lovely read more

Cha Redefine - Look at the cute bag. Love - Coffee & Tea Near Me - Arcadia, California

Love their jasmine cha with matcha cheese foam! Do it quarter sweet or half sweet if you don't want it to be too sweet read more

Cha Redefine - Coffee & Tea Near Me - Arcadia, California