Megan was absolutely amazing in helping me find the right vehicle! She was friendly, and simply awesome running back and forth getting me keys to look inside a couple of used vehicles. I came in knowing I needed 7-8 seats and she pointed me in the right direction. Ignacio worked a deal for my trade in and Tony was amazing in the finance department working quickly to meet my deadline to get out to my next appointment I had. I'm the proud owner of a Toyota Highlander now!!! Thank you for such a fun day!! You guys made buying a car - so easy!!! I would recommend anyone to come buy a car with your friendly staff. There was another guy I don't recall his name but he was very helpful in training Megan as she was new and I loved how they all worked together so great! Your manager is doing a great job and it is reflecting!!! A++++++++++ in the service I received! I will come back for a car in a few years for my kiddos! read more

Central Valley Automotive - Megan and I once a done deal! - Tires Near Me - Modesto, California

Today I was able to purchase a pickup that surpassed my expectations in both style and functionality... I would like to thank Jeff and Roberto and also the financing team that helped make this purchase possible... You don't have to go out of town to Lashers Elk Grove to get a great deal on a new pickup when you can get it right here in Modesto with plenty of inventory to choose from you will find the perfect truck or car that fits you and your financial means. read more

Central Valley Automotive - Proud owner of this brand new beautiful Dodge Ram 1500 - Tires Near Me - Modesto, California

I go over here often and my experience is always well but yesterday my experience was beyond phenomenal. My man Mike Alshafie helped me get into the car I wanted for the price I wanted and everything in my favor if u need to buy ur next car hit up my man MOPAR OR NO CAR read more

Central Valley Automotive - 2021 Dodge Challenger scat pack at 20YO - Tires Near Me - Modesto, California

Was helped by Josh here. Great guy and didn't pressure. Process was smooth and easy from start to finish! Really happy with the TRX I purchased! Would highly recommend these guys especially right now where the market is tough to buy cars read more

Our sales person was Josh, dude was phenomenal as soon as we got on the lot, very professional but has a sense of humor and makes the car buying process easy, would definitely come back to buy another vehicle here again, thank you! read more

I purchased a 2020 Dodge Ram 2500 last year for over $70,000 from Central Valley Automotive. It now has 11,000 mile, the engine shut down while driving it and the truck will not start. I had it towed to Central Valley Automotive on Sunday. I talk to them on Monday and they said they will not look at it for 1 to 2 weeks. That is horrible customer service for someone that purchased a $70,000 vehicle from them directly that SHOULD NOT be having engine issues. Also, do not purchase their lifetime oil change plan. You cannot make a specific appointment with them and you have to leave the truck all day long for an oil change. They like to upcharge you on things like fuel filters since there is no money made on the oil change. read more

We went in for our VW Atlas 30,000 mile check today. Staff are friendly and helpful. Albert was kind and informative. Greg Hayes walked us around looking at cars while we waited in a no pressure way and seemed like he was enjoying talking to us more than anything. I would by my next care from Greg! Overall clean facilities, a mocha machine, and helpful staff. 5 stars today!! read more

I've had two very sub par experiences dealing with central valley automotive dodge.. my 1st.. I left my car overnight because the tires they ordered we're not in yet. When I return to pick my car up it was in the dirt parking lot with the windows and sunroof open... I did not leave my sunroof and windows down.. That dirt parking lot had dirt all inside my car and they did not even offer to wash or detail it until I complained.. My second experience, again ordering some tires, they ordered the wrong set did not even bother to look at the service history to see the past tires they had ordered so I had to return a week later.. after speaking to the service manager Adam, he assured me that he was going to order the right tires. The tires came in and I was The first customer on a Saturday morning, they took my car back at 7:50 am... I reminded them that I had to be to work at 9:30 AM and they assured me that it would only take 30 to 45 minutes... at 9:10am I was notified that again they ordered the wrong tires and they had to order them from somewhere in San Leandro... Adam did give me a loaner car off the lot to use until Monday when he said the tires would be in... on Monday the tires did not come in until after 4 PM while I was at work so Tuesday morning I went to go get my car... they did not offer me a discount for the inconvenience, they even charge me for a $10 keychain that I wanted... and lastly once again they had my car sitting in their dirt lot and when I picked it up they did not even offer to wash or detail it... keep in mind two separate times they ordered the wrong set of tires, they made me late to work on that Saturday morning and they did not even offer me a T-shirt, keychain or discount for my inconvenience.. all employees were very standoffish and "a matter of fact" about the situation having no empathy or compassion for making me late to work or causing inconvenience and not valuing my time.. These people are very inconsiderate, and very unprofessional... The only reason why I feel forced to use their services is because I purchased a brand new Dodge Challenger.. but I might have to go to Stockton or Tracey from now on to get service.. OK, I decided to give them another opportunity. Once again my side mirror was busted off and I had to order a new one. Only the glass was broken I told the guy at the counter, he ordered new glass but did not even get out from behind his desk to go look at the car. I specifically asked him "don't you want to go look at it first" and he declined. So when the part arrived a few days later I go to have it installed and another guy tells me I need a whole new assembly, not just the mirror. So now they have to order a whole new assembly and I have to wait three more days... instead of them doing their job and getting up from behind the desk and doing it properly they are very cavalier and nonchalant, not only that they never refunded me my money for the original glass that I ordered... I'm DONE read more

We recently bought a jeep and the experience was great! Anthony helped us out from the beginning and was a great help going through the options for the perfect build. He stayed in touch with us through the process and then was very flexible when it came down to finishing the paperwork for finalizing the sale. The entire experience was tremendous and we are extremely happy with our vehicle! read more

I can't say enough good about Central Valley Automotive, Greg my sales representative and how I was treated when purchasing my new 2018 Elantra. This was the best purchasing experience I've ever had. The only thing I can compare it to is a "red carpet" treatment everyone was friendly, things went very smoothly and it was an experience that I won't forget. Thank you Greg! Thank you Central Valley Automotive! I love my new car read more

Central Valley Automotive - Tires Near Me - Modesto, California

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We came here to look around, unsure of what we were looking for. William was so helpful and patient with several different vehicles. He explained everything to us and was never pushy. We felt very comfortable the entire time and LOVE our new Jeep. Thanks William for such a comfortable experience! read more

If I could I would give this place a zero. Got to the express lane for oil change at 1:30 and guy at desk says I would have to leave car until 6pm. What the hell is the point of express lane if you have to leave car and wait 4 1/2 hrs for an express oil change. No matter what day or what time I bring car I have to leave it until 6. This place is a joke. Should be called slow oil change. read more

This is our 3rd car we have purchased here, 2 used and 1 new, they stand the same on their commitments weather it's a used car or new one, very committed to their customer service and standing behind the vehicle they sell you, Sheriff was our sales person last time and William was our sales person this time, can't say enough about the good service we received, Brenda was our finance manager, she is very knowledgeable and offered services without being so pushy you want to leave, I really appreciated that, the GM is very honest, friendly and appreciates your business. I will continue to purchase vehicles here as our family and friends needs them. Highly recommend. read more

We purchased a ram truck and really want to thank Alberto Palomera for his great customer service. He was very helpful and friendly. We highly recommend going there for your car or truck needs. read more

Called in and spoke to 2 people (including a manager) about reserving a car that I was suppose to purchase the same day and they confirmed that they were looking forward to see me and guess what ? Later the same day they told me that someone else sold the car. What a lame excuse. Stay away from this dealer. If they can't keep their words before a sale, I doubt they cud after selling the car to u when it comes to warranties and service. read more

Best experience buying a vehicle was with Shareef at Central Valley Automotive! He was friendly, extremely knowledgeable, very honest and was not one of those over the top pushy aggressive car salesman! If you are looking to purchase a new vehicle give Shareef a call, you will not be disappointed! read more

The staff does their best to help people but we purchased a used car from the Volkswagen location and realized as soon as we drove off the lot that there was a minor crack in the windshield which had to be repaired. Too late. So a month later our son got a flat tire and we had to take it for replacement. It happens, you get a screw or nail and it has to be replaced, but no. The tires all had to be replaced because they were not the legal size for the car. So we contacted Central Valley Automotive who assured us they would cover the expense and after dodging our calls and giving us the run around for months, we has to file a lawsuit which resulted in immediate action to rectify the situation. I will never shop here again and I am looking for a new car. read more

Great service thanks to Joel Ralph and Pete everything went so smoothly can't wait to buy another from here

Went and bought a used car from this dealership yesterday. Customer service was great, Maurice helped us out and he was very kind and knowledgeable about all the cars that they had on the lot. I was happy with my purchase however the car I had gotten was not serviced at all. Had to get oil change and replace all air filters, plus have to perform transmission flush in a month or so. Overall customer service was great, but need to put more effort into their used cars. read more

Brandon Martinez very friendly salesman No pressure at all , extremely helpful and patient .

Our buying experience was fantastic. I love our car. But! What I don't love is their customer service over the phone! It really must be a joke because they don't answer their phones and when they do they hang up and you have to try again. But! Guess what, they don't answer after that. I'm so upset with their customer service over the phone. I don't want to drive all the way there for a freaking question. You guys are their to help us after we buy a car from your dealership. Well I guess not. Maybe this will be the LAST time I buy a car from you. We spend thousands of dollars at the dealership and you can't answer a freaking phone! read more

This dealership will never let you down. Management and staff are helpful and knowledgable.

Recently purchased a New car at Central Valley Automotive and my experience was Great! I was quickly greeted and assisted. The employees there are very polite and warming! I knew what I was looking for and was directed to the car I was in search for with no questions asked. Sales Consultant, Sarah Carver is by all means great! She made everything happen for me. Sarah gave me options on the same make and model car I wanted; different colors, different year, base model vs upgraded model, etc. (I love options!) the prices are affordable and the cars are awesome!! Thanks to Central Valley Automotive I walked out with my 2016 Dodge Charger R/T!!! I went back a few days later to have Sarah help me "learn" my new car. Not only is she willing to help me but is beyond what someone with great customer service skills offers. Wanted my car washed and she right away took my car to get washed, again with no questions asked. I am more than pleased! read more

Our buying experience was fantastic! Josh Godfrey and EVERYBODY else were wonderful to us. 100% better customer service than what we received at Modesto Toyota! read more

Came in for the first time to get an oil change and to fix a recall. Wasn't really sure where to go or what to do but Brian helped me out and made the process really easy and fast. The waiting area is clean and comfy. And offered me an Uber for free too! All in all good experience and would recommend family and friends :) read more

Went in to check out a new 300. Liked it, drove it, and price was very fair! We didn't end up buying here, however. When I asked about the leasing special Chrysler advertised, the salesman said he'd check into it and call me back. It's been 2 months, still no call back. Glad I'm not holding my breath. The special is long over now, but we decided on a different route. I'd still give them a shot next time. read more

To Central Valley Automotive first and foremost I would like to commend you for having outstanding employees like Shareef and Nasir. These two gentlemen know about customer service, from the moment my wife and I arrived to your dealership to the time we left with our new jeep. I would definitely recommend to my family and friends to ask for those to gentleman, when they go to your dealership. I would like to rate them 10 stars but they only let us rate 5 stars, great experience gentlemen thanks Arthur and Yvonne read more

Extremely positive experience dealing with Hyundai. Thank you Lucas H. for helping me find the perfect car! He listened to what I wanted and helped me find the type of vehicle and add-ons I was searching for. Not only that but helped walk me through the hands free set up in my car, registered me for bluelink and shared his personal experience with it. Thank you for all of your help; looking forward to purchasing from you in the future read more

If your looking to buy a car i highly recommend going to this dealership. Cesar Martinez was very helpful in getting me into the car that i was seeking. The employees attitudes were very pleasant and it was a very calm atmosphere. I was also admiring the sales person next to us that i could tell was dealing with a very tough customer and kept his composure even when he thought no one was watching. ( I was feeling frustrated for him lol ) No rolling of the eyes, no notable level of frustration, It was nice to see. I am rating them a 4 now only because i have not had any maintenance performed yet. If the sales staff is any indication of how the maintenance department will be i will be raising my rating to a 5 star. Thank you Cesar and all the staff at Central Valley Automotive. read more

So, if you have an appointment you would expect that your time would be valued. You have a dental appointment, you are seen with in a few minutes, you have an appointment with a lawyer, you are seen on a timely basis. However, Central Valley Hyundai, clearly doesn't see the world the same way. Don't expect that your time will be valued when you book an appointment with their service department. I booked an appointment to have our Hyundai head light bulbs replaced for 10:30am. I was on time for this appoinment and made the effort to come in from Turlock. The service I wanted done was simple, change both head light bulbs. Central Valley Hyundai did not complete the task and return my car to me until after 12:30. ( 2 hours later!) Why did I bother to make an appointment if my time wasn't valued? This service experience grantee's that I will not be using Central Valley Automotive for ANY service or new car purchase. read more

I have purchased a 2001 Dodge Durango prior o my recent purchase. One day at the end of October, my husband said he wanted to go window shopping for a new car, hopefully that would be better on gas! Since I was 5 yrs old, I'd always dreamed of owning a Dodge Challenger! I fell in love with Ruby Red the instance I saw her! The salespeople couldn't have facilitated the purchase any more professional if they tried! From the g.m, to the salesperson & the man who did all the actual paperwork, they were friendly, kind, well informed on the car & all it's features, etc. as far as I'm concerned, & I speak for my family as well, they have a customer for LIFE!!! ;) read more

Easy Sale Great Financing Delivered product without pressure 2014 Jeep Cherokee Limited excellent Vehicle Jessie was my sales person Tony Giovinazzi read more

First time buyer. Angel Castro and Matty Hernandez were extremely helpful. They helped me make an excellent choice on which car to buy. When above and beyond to make me feel welcomed. I'm very glad I went with them for my purchase. read more

Excellent customer service in the service department! David L. is the best! Thank you for everything!

I purchased a 2009 Infiniti FX from the Infiniti dealership here in Modesto and they were nothing but helpful the entire process. There was some factory work that needed to be done and they went over and above to make sure everything was in great condition for me. Every car dealership wants to sell you a car, but only a few will make sure to take care of you after the sale. I have only had the car for 2 months but so far they seem to be one of those few. read more

I brought my car in with two lights on. I was told by CVA that I needed a new gas cap ( they said it needed to be factory brand although it was new), and a new battery ( also new). Those parts were still under manufacturer warranty so I had them replaced, tested first ( no faults) They told me I needed a 700 dollar part replacement for my air conditioner among other things. In truth, I didn't need a new battery, a new gas cap, or the part, in fact there was just a small leak in a line. They never checked for a leak. One of the lights was an error and just needed to be reset. They knew that when they pulled the codes and didn't tell me. The total was going to be 1200 dollars. I took it elsewhere and it cost 200, all labor and diagnostics. I never write reviews but I thought this was important to share. They clearly tried to take advantage. read more

I have purchased my last two trucks from the Dodge dealer and have had great service. They worked with my budget and made the truck I wanted affordable. They have a great service department with easy online appointments read more

I just recently bought a new Hyundai Elantra from this dealership. I was greeted in a timely manner when I arrived. The sales consultant who helped me, Johnnie Tapia, was great. He was helpful but not pushy as some car salesmen can be. He was pleasant, genuine, and answered all of my questions. Once I decided to go with the Elantra the other staff that helped me through the process were professional and friendly as well. They explained everything clearly and were willing to negotiate the price in order to meet my needs. Ultimately, I purchased the car, because it was my favorite out of the vehicles I was considering, but I was pleased with the service at the dealership. My previous car was totaled, so I had a limited amount of time to purchase a vehicle. As you can imagine, being forced into buying a car in a short amount of time before you are planning on it can be a stressful situation, but the sales consultant who worked with me and the staff that helped me through the process of buying the vehicle helped make it a more enjoyable process. Based on my experience, if you are looking for a vehicle, you will find great service at Central Valley Automotive. read more