I should have gone to Cell Phone 911 first. My ipad screen was cracked. After watching some YouTube videos thought I could replace it myself and save some money. Needed to wait several days for the new screen to arrive. I very carefully replaced the screen according to the online instructions but when I was done the IPad did not work. Based on the excellent, recent reviews I took the ipad to CellPhone 91. They tried to tried to salvage my DIY job while I waited. They discovered I had reconnected the home button incorrectly and under the microscope saw I had damaged one of the delicate cables going to my new screen. Once they replaced the screen I had damaged and installed the home button correctly the ipad was working again in just a few days. This was all done for a very reasonable charge. Considering how much time my ipad was out of use trying to do the DIY repair, going straight to CellPhone 911 to get the job done would have been the more economical choice. read more

I fortunately found CellPhone 911 after researching many cell phone repair services online. Cellphone 911 seemed to have the most positive reviews of all their competitors in the valley both on Google and Yelp. Once I met KC and DeShawn I knew my cell phone was in good hands. These two professional gentlemen definitely have the knowledge and skills to carefully replace the battery and damaged screen on my sealed Samsung Note 5 cell phone. I highly recommend their remarkable services to anyone who need immediate professional service performed on either their Samsung mobile phone or Apple iPhone. Furthermore their trusted services are reasonably priced and they have exceeded all my expectations... therefore I happily give CellPhone 911 a much deserved Five Star rating. read more

My Husband, Austin and I just moved into town from Washington State. Our phones were headed to the Dark Side and we fight for The Force. The Gentleman, Deshaun fixed both of phones. (Good Sir I apologize if I misspelt your name). I have an IPhone 8 and my Husband has a Galaxy S8. Deshaun did a phenomenal job in his repairs, most expeditious speed, and delightful company. We had the opportunity to meet and interact with another Gentleman, KC whom works there. We were able to observe both personalities and professionalism to the highest degree. They're personable, relatable, professional, and most respectful. Thank you for a Great welcome to Arizona. With Immense Respect, Austin and Stephanie read more

I'm from California. I traveled to Arizona for a nice trip. I dropped my phone. The screen cracked. The speaker went out. It turned on and off by itself. Let's be real, my phone was basically done for. A friend referred me to Cellphone 911. I went and they took me right then and there. Take it from me, it is by far my most exceptional experience. Great rates, phenomenal staff, and impeccable service. My phone was back up and running in less than an hour and working like I just walked out with an entirely new phone. Everything works great! This is one happy girl! Thank you KC and staff! I appreciate your services. read more

Not only are the prices the most competitive I had found for the curved screen of an s8, but KC took on the project knowing it would be more of a headache for him. He foreshadowed that I may need extra repairs that would be the minimum to have it function normally again. Other places asked me for $300 just for the glass and his prices blew every other competitor out of the water when I did need the foreshadowed repair. He was ethical and concerned in his presentation about the upgrade and came from a place of integrity. 5/5 would recommend and have a guy visiting him in the morning. read more

These gentleman were wonderful. My phone broke and it is the only phone I have, so I needed to take it somewhere and wait. Also it is an older model. Thankfully I found this company. They fixed my broken screen and kept me entertained while I was waiting. Never thought I would say a phone repair place was fun; but it was. The staff/owners are expert and interesting. Phone is performing well again and the price was very good. Great honest service with style. Not dreading my next phone repair. Count on them to keep it working for years. read more

I had multiple issues with the display on my I phone 6. I waited for a week for an Apple store appointment and tried waiting in the over flow line for hours. Then I went to another cell phone repair shop (who could not fix my phone). I then considered dropping $800 on a new I Phone. Finally I went to Cellphone 911. KC had me up and running in about 2 hours for less then any other quote. I was glad to find KC and his shop. My I Phone 6 is now up and running!! Save time and $ check out CellPhone911 in Tempe. 480-788-6142 Thanks Andrew read more

Just an update about the awesome service we've received from Cellphone 911. We gave them 20$ more by mistake and we found that out later on the same day because KC texted me and told me about it. It was very honest from their part to let us know. This just confirms what we already knew; that we chose the best repair shop to take our gadgets to if we need help. Thanks again guys for the amazing customer service! (I wish I could add one more star!) read more

If I can give more than 5 stars I would!! Honestly , this place is my go-to every time my iPhone breaks. I've been here about 6/7 times in the last 3/4 years lol. Yes, I drop my iPhone allllll the time unfortunately. The owner is incredibly nice and has been super chill every-time I come in. I definitely recommend this place to everyone who's phone needs repair. Also, they are open a bit later for those who work a 9-5, which is great! read more

What can't I say about KC. I described the problem, 6 plus - camera shaking and battery needed replacing. The price and time to repair he quoted beat his competitors. I was in and out in less than a hour and shocked by the money I saved. If you're looking for someone that treats you like a person, not a number, with excellent customer service then call (480) 695-6756 or find them online http://www.cellphone911az.com/. Thank you KC. read more

Great service, and super easygoing! I was so worried about the pricing with my front screen and back not working, and I'm so glad cellphone 911 came through and fixed my phone! Very understanding, and friendly! Most places just want your money lol, but cellphone 911 is understanding and easygoing! It's almost like a friend that's fixing your phone! Great price, great service. Thank you so much! read more

KC is the man!!! He's very polite, and helpful with all my needs. I texted him telling him that I needed a new screen on my iPhone 6 Plus and he responded super fast. This was one reason he made the choice easy for me to choose him to fix my phone. He also was extremely personable and we chatted the whole time he was fixing my phone! It took him only about 20 minutes and that was it! read more

I have been concerned for a couple of weeks as a strange light ghost started showing up in my photos. I frankly thought it was time for a new phone but I found Cellphone 911 and discovered it was a broken lens. Deshawn worked efficiently along with three other walk-ins and fixed it for a fair price. He is talented and professional AND personable. Samsung G22 up and running again! read more

I have a laptop and cell phone and they needed repair for software. I found KC on Craigslist and gave him a call. I gave him my laptop and cell phone. The service was awesome. He fixed both and he did everything I wanted as well as more. The best part, the cost was reasonable. Very customer service oriented. I recommend him for anything related to laptop and cell phones. read more

While walking to a meeting my iPad Air slipped out of my case and fell right on its face. A friend of mine gave me this iPad for my bday and I was devastated that the screen shattered. KC was able to give me a quote in a matter of seconds. It was quick and cheaper than other repair places in the valley. Now my iPad is looking like mew.. I couldn't be more satisfied. Thanks KC. read more

I recently got my iPhone X front and back glass repaired. And for the price of $165 it was a steal if I wanted to go to apple to get a front and back screen replacement, it would have cost me $700 the repair was done by KC he was cool and funny and the repair was done in 1hr and 10 mins. I was shocked they could do the back for cheap. Overall it deserves a 5 star rating! read more

Deshawn was extremely helpful in repairing my iPhone 14 Pro. The back glass was shattered and my intention was to repair that to then trade in my phone. He swiftly repaired the back glass but came across an issue with the battery too. He was kind of enough to repair that as well. No need to trade in my phone since everything is working better than before! read more

Very friendly people to deal with! My iPad broke and I needed my screen to be fixed so I gave them a call and immediately got all the information I needed and they came in a timely manner to pick my iPad up and fix it. Reasonable prices and good customer service I would recommend cell phone 911 to anyone who needs their iPad or iPhone fixed!! read more

Kc has a great business! For starters he's a genuine person that works extremely hard. Very easy going and not to mention did a fantastic job replacing the screen on my iPhone 7 Plus which he did in about 20-25 min. I have gotten my screen replaced before but never at the price kc offers and never as fast. This place is must go! read more