The customer service at this CAVA location is always hit or miss. During my visit yesterday, I tried to order my usual, a greens and grains bowl with half super greens and a mix of white and brown rice. I was told I could no longer split the two without being charged extra, which was confusing since it is the same portion whether I choose one or split between the two. I told him never mind, I did not want to pay for something I normally get for free. To make things worse, I was charged an additional $1.50 for extra white rice, even though I did not receive extra rice and did not get white rice at all. I did not notice until I checked my receipt after getting to the car. read more

This location is very inconsistent. When I stopped in yesterday, there were at least 6 employees behind the counter, but it still took long enough to be served that the people in line behind me loudly contemplated leaving. Several employees looked right at us, did not acknowledge us, and then turned and walked away. It seemed like no one knew who was supposed to help customers. Just very disorganized. The salad toppings and sauces were delightful, as usual. However, the braised lamb was covered in thick yellow grease. I ended up with grease soup in the bottom of my bowl and pasty chunks I had to pick out. Overall, not the best experience. read more

CAVA - Salad Near Me - Baltimore, Maryland

I stopped by yesterday for some good healthy food after my workout around 1 oclock and I was really pleased. I felt like I got a good value for my money. I got a greens and grain bowl with super greens and lentils and falafel and all the veggie toppings. The man making my bowl was super kind and loaded me up. My bowl was tasty and veggie heavy! No complaints here :) read more

I decided to stop in to grab something to eat before a long drive to Richmond, VA. The staff was pretty friendly and I was excited to try the new Harissa Avocado bowl with harissa honey chicken. I ordered it as is, as the ingredients looked great. Everything was fine until the employee absolutely drowned the bowl with spicy harissa dressing. It was so spicy that I choked several times while eating, and quickly finished my drink. Not the best thing to do before a 3+ hour drive. The employees need to take more care of how they complete customer orders. There was no reason why so much dressing should have been added to this bowl. I would not go out of my way to visit this establishment again. read more

CAVA - Harissa Avocado bowl absolutely drowned in spicy harissa sauce, making it difficult to eat - Salad Near Me - Baltimore, Maryland

It's a slightly more Mediterranean focused version of Chipotle with significantly more variety but slightly less focus on quality. I enjoyed the garlic chicken shawarma bowl but the balance of portions between rice, meat, and sauce heavily favored oils and carbs over proteins or seasoning. The staff was nice and quick though. For this price, I might come here again. Probably not, but it wasn't bad in any particular way. read more

I love Cava and I like this location a lot! They are so generous with their toppings and they always have the ingredients stocked up. The staff are always friendly and helpful and the ingredients are always available (I've had to wait more than a few times for ingredients but that just means I'm getting it fresh!). The restaurant is clean and the soda station is always stocked and I like the location with ample parking out front! Overall an excellent Cava location! read more

The food was delicious...chops of vegetables and spices danced on my tongue making me burst with happiness and flavor thirsty but not parched I sip this wonderful ice filled mixture with a hint of lemons ohh goodness the lemonade was to die for cava 8/10 read more

CAVA - Finished food - Salad Near Me - Baltimore, Maryland

The staff was absolutely amazing! Super accommodating, friendly, personable and a pure delight! The manager was so awesome! Amaya is the greatest. The food was amazing. Fresh, good portion and just freaking good! read more

Love Cava!! My go to whenever I'm in canton and need a quick bite. The service is great and the inside is cute if you decide to eat in. If you don't know what to get, try my bowl: greens and grains bowl with super greens, brown rice, crazy feta, harissa, tzatziki spreads, spicy lamb meat balls, corn, olives, feta, pickled onions & cabbage, skhug & a side of pita chips & cucumber mint lemonade read more

CAVA - Salad Near Me - Baltimore, Maryland

I would give another location a try, but I was supremely disappointed in my experience here. GLOWS: - The few bites of food I had were actually quite tasty. The spicy chicken wasn't too spicy, and in the future I know that I can tolerate it. GROWS: - The shop was out of the chicken that comes with the tahini caesar bowl, so I ended up with falafel to be safe not knowing if the spicy chicken would be too much. They charged my wife extra for the spicy chicken, when I feel it would have been courtesy to provide the chicken since they were out of an essential item. - The bowl was so skimpy and picked over looking when I opened it. And it was missing pita strips, hummus and feta. So I was basically left with half a bowl. -i ended up returning the whole meal, as it was almost $20 for a bowl with much of nothing in it and a can drink. read more

CAVA - Salad Near Me - Baltimore, Maryland

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This is a NEW Cava. And it's right next to Shake Shack, which was where most of the traffic was headed. They don't know what they're missing! It had been quite some time since I've been to CAVA. For real. I'm talking probably over a year. So I asked the woman to walk me through it. In the end, I believe she was the manager. She was patient and helpful. I got my bowl full of lamb goodness! I hate that I don't know the names of all the ingredients, but .....she understood what I wanted. I was excited and rushed to get home so I could eat. The store is pretty spacious. There were only a few people ordering so I was in & out. I took mine to go. When I got home I realized the lamb balls were a bit burned. So much so that they were tough and I could actually taste the char. I had forgotten about that warm bread, you know what I'm talking about. It's always good. Overall, ......it's CAVA. I'll be back for more. read more

CAVA - Take out! - Salad Near Me - Baltimore, Maryland

Someone described this as a Mediterranean Chipotle, and that kind of nails it. When it's good, it's great. The food is flavorful and the people are always awesome. The down side is they're often out of ingredients. I will go to order for pickup through the app and it's the norm that you won't find what you want. I understand ingredient stocking is a challenge but it can be a downer when you have a craving. read more

We ordered from the Canton, MD location and while eating I discovered a long piece of curly gray hair intertwined around my chip!! See picture above. I tried contacting the store to no avail so I put in a complaint with the corporate office and now I wait. This was so gross to discover and made me nauseous....my coworker also had the same kind of strand in her bowl! Beware because it could happen to you and I LOVE CAVA BUT YUCKKKK!!! read more

CAVA - hair on cava chip that was ordered from the Canton, MD location on 11/6/24 - Salad Near Me - Baltimore, Maryland

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My coworkers and I ordered food today and was blessed with nasty long blond hair in our food. This is absolutely disgusting! No telling what else's could have been mixed in our salads and pita chips! I tried calling the restaurant on Boston street but of course the mailbox is full! Very disappointed and disturbed! read more

CAVA - Blond hair! A picture is the nasty salad! - Salad Near Me - Baltimore, Maryland

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This was my first time at a Cava, so I'm not sure how the serving size, quality, or customer service of this location compares to others. I created my own bowl and was very lucky that the girl helping us was so patient. She walked me through everything because I had no idea how to order or what to get. I really enjoyed the meal, It's a little pricier than like chipotle, which is the most comparable restaurant in my opinion. I will be going back again for quick lunches! read more

CAVA - Salad Near Me - Baltimore, Maryland

I was pretty surprised by the a lot of the reviews of Cava, because when I visited, all the food stuffs were available, no one skimped on my portions, and while the employee helping me was indifferent (and maybe a tad impatient) no one was rude to me. I went to Cava as a favor for a friend who placed an online order for pickup. Since I'd never been to a Cava before, I had to go inside to figure out the concept. It's very much like a healthier Chipotle, but waaay more options for carbs and proteins. You could have a pita or a bowl. I went with the bowl, lentils as a base plus arugula, and the stewed lamb for my protein. I got a whole bunch of miscellaneous sauces and add-ons as I went down the line and I was a bit concerned the pieces I was putting together would not taste good once I mixed them all up and consumed them. Made me wish I could taste everything beforehand, but that would be too much like right, right? Luckily I ordered the final dressings on the side, because one of them I definitely wouldn't have wanted slathered all over my food. Overall, the items I chose for my bowl all worked together and tasted pretty good. The bonus pita I got was a nice accompaniment to the rest of the meal. As for my friend, she'd forgotten to ask for her final dressings on the side and it looked like someone had gone to town with the sauce on her bowl. It was everywhere and she was pretty unhappy. Had to end up going back to Cava for a new bowl which defeated the purpose of me picking it up for her [shrugs]. So beware when placing an order for pickup to specify what should go on the side. Otherwise, this place is ok with me. There are no locations convenient to where I live but I may go back to this Cava when I'm in the area (if I don't go to Samos instead). read more

My husband and I decided to check out Cava on an early Sunday evening for dinner when we didn't feel like cooking. I put in our order online and came to pick it up at the scheduled time. I've only ever gone to the sit down waiter service Cava a long time ago, but I was looking forward to the quick service Cava here. The immediate parking lot is a bit small, but there's a larger parking lot for the sprouts, and you could just walk over. There's a large wall for online/pick up/delivery orders. My order wasn't ready yet, and it did take them a couple of minutes past the scheduled time to get ready. Which I didn't mind. We ordered a jasmine tea, a half greens/half rice bowl with meatballs, a spicy lamb meatball pita, 2 pita breads, the hummus, and the crazy feta. Everything was well packaged for take out. I really enjoyed the bowl and the unlimited toppings. The harissa has a kick to it, and I loved the pickled veggies. It was the perfect portion size for me, I wasn't hungry after eating it, and not overly stuffed. The pitas/dip was fantastic. We really enjoyed the crazy feta. It was tangy yet had great flavor. The jalepenos were a fantastic addition. My husband enjoyed his wrap but it was super messy. He said he wanted to make his own bowl next time like I did. The jasmine tea was fine, I would go for the other drinks next time. Overall a pretty decent meal. I would definitely come back because of convenience. And it was pretty delicious! read more

CAVA - Salad Near Me - Baltimore, Maryland

Complete screwed up my mobile order. Had 2 different bowls and they mixed the ingredients from each bowl into the other. Ruined my dinner

This location has really turned around. Fully stocked with fresh ingredients. Customer service has been welcoming and efficient. Love a good Cava location! read more

CAVA - Salad Near Me - Baltimore, Maryland

Only giving two stars because I love the food at Cava. The staff and service at this location is horrible and needs some serious work. Half the time they are out of ingredients, even if you go earlier in the day. Not sure if they just can't get ingredients due to a shortage or if they just don't order enough to begin with, but it's seriously annoying and an inconvenience to customers. I can't order online at this location anymore because they constantly get things wrong. One time they even went as far as to give me the wrong ingredients on my online order because they were out of stuff, thinking I wouldn't notice. The staff has a serious attitude problem. I once complained to a manager and he just laughed in my face. I've complained to their corporate office a few times but it gets worse and worse. No amount of account credit they could give me at this point would make this location improve, the staff is just lazy, incompetent and rude. Today they rang up my order wrong and charged me for things I didn't purchase. I noticed because I ordered my usual bowl and it was higher than normal and I didn't order anything extra. When I pointed it out to the cashier she turned to her coworker and was like oh what protein did he get and she replied chicken and quickly changed the price. I mean come on, they can't even accurately ring up an order! It's hard enough as it is in this economy to make ends meet, let alone being charged for things you didn't even order. I have even seen the staff smoke cigarettes/ weed out on the front patio when customers were trying to enjoy their meal. Gross! read more

We went on a Monday night at 9:05pm and they were out of chicken and offered the 6 customers in line the spicy chicken at the regular chicken rate. I felt bad for the people who did pre orders because they were behind and didn't make their bowls. Those in line ended up leaving before the preorder people. This is one location I would not do a preorder for. I would have given them 3 stars had they not given us the discount. read more

CAVA - Salad Near Me - Baltimore, Maryland

The flavor was there, but the avocado and seasoning I added from home certainly elevated my bowl. I ordered pick up/takeout and the pita was not included with my order. I'd still go back. read more

CAVA - Build your own bowl / added my own avocado - Salad Near Me - Baltimore, Maryland

The store was out of vegetables and the server was very rude about it! And made refuse to help make other choices. The store tables were not clean. read more

I love CAVA and was excited to be back in the area to have a bowl. I ordered via online , the driver had to wait and I received someone's else's order. I called several times as they were close to closing with no answer. I drove to the location only for the crew to have closed early ; I arrived ten minutes prior to closing and was greeted to a locked door and other customers waiting outside as well. Why have store hours you close when you want? I've worked fast food and I know how it is to want to get off and home but adhere to your store hours. Plus the customers order I received it looked disgusting with old avocado on top; immediately NO! To have the driver wait on an order that looked like it was made hours ago is wild! read more

CAVA - The wrong order with old disgusting avocado! - Salad Near Me - Baltimore, Maryland

I used a delivery service (Uber eats....they suck) and not only did this place leave off 2 items, (a drink and a brownie), but they gave me a ratchet salad that looks OLD as hell with brown Avocado and wilted lettuce. What the hell kind of dump is this? read more

CAVA - Brown Avocado and wilted lettuce and 2 missing items. This place blows, awful service! - Salad Near Me - Baltimore, Maryland

I've been going to this Cava for a while. It's always had its issues, but now they've also significantly reduced their portions recently. To the extent where their salad bowls are basically half full. Would be less offensive if it didn't cost $16. read more

This Cava is new to the area and it still has room for improvement. The portion sizes here are smaller than any other Cava I've been too and some of the staff seemed as though they could use more customer service training. But all in all, my food was still good. read more

CAVA - Salad Near Me - Baltimore, Maryland

I've tried this place multiple times, and the experience is hit or miss. For the most part, I agree with majority of the reviews. This place is never prepared with food, the counter is always messy. Staff are rude. It's a disappointment majority of the time. read more

When I say this is the worst Cava on planet Earth I mean it. 1. Every time I come to this location past 8pm they're sold out when in all reality the employees are trying to close early half the time and you can tell. 2. The staff is always rude l 3. Customer service and ability to actually answer a normal question terrible. The owner of this store needs to fire everyone. read more

I am a cava connoisseur I love everything cava and this location has been very consistent as far as customer service, quality of food, and maintaining a clean space. read more

My mom and I always come and get a bowl with romaine, they were out and Lea was amazing by offering us another option.. our bowls are excellent... and I thank you for giving us other options.. thank you Lea!!!! read more

This location tends to not be fully stocked. For example: Why is it 8:26PM and all you have is spinach as your greens? Ghetto. Again and again. read more

Incredible food, incredible service, incredible deal! I've been eating Chipotle salads for years- I'm never going back. The salads at Cava are twice as big! Twice as much protein and vegetables. As a Keto eater, that means everything. Best of all, the price! I get a huge, protein and veggie packed salad at CAVA for $11! (Much better than the $19 salad I have to get with double protein upcharge at Chipotle). And Man, you cook some great chicken I'm in! read more

Love Cava for a fresh, healthy, filling lunch. It is a bit expensive, on par with Chipotle, but it offers soo many unique, delicious ingredients and combination options that I think it is definitely worth the price. I've been to the Canton location for lunch twice since it opened! read more

I love Cava but.. this location? Gosh no. Not consistent with their brand, they were out of several items including chicken. Really? You don't have more chicken in the back? I had to try their other chicken which was really spicy and not as good. They were also out of several sauces including the yogurt one. When I asked why they were out of several items they said "we're changing shifts", lol. Upon paying I was charged a dollar more than other locations. If you're CAVA-hungry, I recommend you drive to the second nearest location, definitely skip this one. Notice how all the glowing Yelp reviews are from "Elite 2023" people? Sad they do this rather than organically let the management team know the place is awful. When managers know their place is bad usually they do something about it. Nice going "Elite people" lol. read more

Door dashed order and portions were ridiculously small. Had a tablespoon of chicken. I ordered 4 orders of pita bread and they forgot to include it. Won't order again! read more

I normally love Cava, but one guy here is so rude and will short you on all the ingredients. The guy working there today around 1pm ROLLED HIS EYES when I asked for a bit more cucumber. He was shaking food off the scoop, and eyeballing each scoop, I kid you not. Also, it felt like he intentionally leaves display running empty, because there was no olives, and I asked, do you have olives? He SIGHS and then brings over a full olive container. Hard to believe. Unless they change things up, do not come to this location! read more

Horrific customer service. I placed and order on the CAVA app for delivery. Two bowls- both arrived incorrect and a pack of pita chips. I drove to the store for my order to be corrected. The manager was rude and unhelpful. Prior to noticing our orders were incorrect we ate 2 pita chips. The manager, Augusta, charged us for an entire new order of pita chips with the corrected order. The remaining chips were returned so I was forced to pay for 2 orders because Augusta didn't look in the bag. Theft of the customer. Disgusting. She needs to be fired!!! read more

I have been to multiple cavas and this one is pretty typical. This cava has a nice aesthetic inside. The service is friendly and there are always a lot of employees so it's quick too. The parking lot is unfortunately tight and sharing space with the shake shack drive-thru but otherwise, a good experience. read more

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So glad they finally opened up one of these in the Baltimore area. It's in a great location in Canton with plenty of parking out front. A great, healthy spot for a quick bite to eat. They offer create your own bowls and pita wraps and have a wide selection of meat, toppings, and sauces to choose from. I always say it is like a Mediterranean Chipotle, but better! The only thing I was disappointed about was the portion sizes at this location, I had to ask for extra rice and spinach because they had barely put any in at first and it still wasn't as full as I'm used to at other locations. read more

CAVA - Salad Near Me - Baltimore, Maryland