Hannah and Calvin were absolutely fantastic and professional in helping my daughter buy her first…read morecar. She had been in Memphis for 2 days, and they made her feel so comfortable. No pressure, answered all questions and delivered a great car for a great price. Even financing was a pleasure to deal with.

I'm not sure these folks are the right fit for a star. They don't seem to value your experience,…read moreand they're not above lying to get your money. The warranty doesn't seem to matter to them. They're even worse than the small car lots down the street, and they want you to feel sorry for their personal life. Madam, I just bought a car, and now you're bringing up your issues. It seems like they only care about your money once they get it. If I'm wrong, please read the comments below me!

Very laid back here. Get you the things you need and attend to you in a timely manner. Purchased a…read morevery nice truck from here and have a decent selection of them as well. Definitely recommend here. Especially if you are looking for a truck

I bought a car from here and was very happy with my experience; however, weeks later was billed…read moremuch more than I anticipated for the car because of extra charges that were not communicated about. I was charged 3,500 for a warranty when I was told it was 350 dollars. Something went wrong with my truck the first week I had it was going to be more expensive to use the warranty, so I ended up fixing the issue myself. Very disappointed. I budgeted a certain amount for this truck and now I feel sick about the extra money I am paying.

DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

Travis, my amazing service advisor from this dealership, mentioned to me that this location is the…read moreonly one within the 250-mile radius. It's amazing that my Godson chose Memphis TN as our 'halfway' point to spend a hotel night during our drive to the 32nd Redemption TCG National Tournament this weekend in Wilmore KY. It's when after dinner last night we noticed one of my tires losing pressure about 20 miles from our overnight hotel. I call it a miracle and Divine Providence that a tire that started showing low pressure last night is successfully replaced by Audi Memphis. They didn't have my regular run-flat tire but miraculously had a high quality brand new Continental and all at no cost covered by my road hazard warranty. And as all Audi dealerships do, I shud be able to leave the dealership in peace and w a complimentary car wash. If it fits my trunk space, I plan to use the new tire one day, have it installed in a cheap rim, and make it my donut as new Audi's have no more spare tires and provide run-flat tires. I'm an old man still adjusting to this technology. This dealership is highly recommended when y'all are driving long distance from Dallas TX to the Lexington KY area as it's a halfway point especially when you need/want peace of mind by doing a quick check up especially if your vehicle is still covered by Audi's comprehensive service etc warranty. God is good!

Beware of any Gossett owned dealerships in the Memphis area!! Our Audi Q5 had a recall that wasn't…read morerepaired by them correctly, and we have the documentation that backs it up. Due to the incomplete repair, our car recently completely shut down, leaving the car totally disabled (luckily on a side road and not the interstate). . I have the original recall repair order from Gossett Audi, and it shows a technician wrote "INSF" -- insufficient -- next to the underbody seal that was supposed to prevent exactly this failure. We have photographs of the "repair" Gossett made at the time - basically a clear plastic bag with no sealant. Despite towing my car to Gossett for inspection and repairs once we knew it was an incomplete safety recall repair, Gossett says they have no responsibility. It will cost us around $4k to replace the ruined control panel. This has been going on for over 3 weeks now with no resolution. BBB complaint filed - the only reason they responded at all. So first they did not correctly repair a SAFETY RECALL, and when it damaged the car they refuse to take responsibility. Stay away from Gossett!!

highly recommend Service Advisor Daniel Montoya. Professional, knowledgeable and great customer…read moreservice. Thank you.

Oil change was scheduled via Chevy app with no issues. Arrived 10mins before appt time and was…read moreimmediately assisted. I was able to apply points to my service and was out in no time to run my errands.

Great Car Buying Experience…read more I had never owned or driven a Subaru before. Sal Sanchez was very knowledgeable and was very helpful in answering all my questions and letting me test drive 3 different cars. I never once felt pressured to "buy something today". Dave in the F & I office was also super laid back and chill. I never had to say "no" more than once to any of the products he was informing me about that I didn't want. From the moment I set foot on the dealership, to the time I drove off in my new Subaru was exactly 3 hours, and that time was spent mostly test driving cars. For reference, my previous car buying experience from another dealership took over 7, very annoying hours, even though I showed up already decided on a car they had on the lot.

I try my best to experience the service dept before I ever buy a car from a dealership and I'm 100%…read moreglad I did. Matt Owen's from the service department should work at a shady car lot since he will convince you that he will fix your car and do anything but. He had my car for 6 days and barely fixed anything. My 2024 outback came out just as broken as it went in. I didn't make it out of the parking lot before it was doing the exact thing I brought it in for. 3 trips to Memphis 7 calls and a lot of money later they fixed nothing. It's a 2 year old vehicle and my issue was a mystery to these guys. I'm going to buy another Outback but not here. Matt doesn't return calls, doesn't fix Subarus and acts like nothing is wrong when you get irritated enough and drive to the dealership to ask him about it. Do better Subaru!

Tasha at front she is friendly, helpful and nice she is the type of person that help u with…read moreeverything.she is the best thing to this car lot I will recommend this car lot to all my family and friends.Good customer service goes a long way for me.

Be cautious when buying from this place. I asked specifically if my car came with two keys, Mike…read moreconfirmed more than once. When it came time to pick up the title and the second key, suddenly they couldn't find it and offered no apology or refund. Keys are expensive and part of the deal I agreed to. Very bad business practice and wouldn't be surprised if it's a common issue.

Really everything. The only downside was that there were so few minivans to try out and pick from,…read morebut we found ours!

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never…read moretook care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them.

Dear Josh & Family @Enfield's…read more Even though my pockets are having the greatest SILENT NIGHTS this year, we did have a wonderful family Christmas Eve dinner celebrating the birth of Jesus Christ.. I wish you had a Merry Christmas & May we all have a Prosperous New Year 2024 Spiritually, Physically, Mentally, Emotionally & Financially. THANK YOU so much for helping me have a peace of mind by keeping my Honda CRV at your lot Sir Josh! ENFIELD'S CAR DETAIL SERVICES - Not Only THE BEST in making my Car Shine, but after I told them my car got carnapped right in front of my house in Millington, TN, thankfully the Sheriff recovered it so fast... ENFIELD'S via Sir Josh, offered to keep my Old Honda Civic in their garage, while I was out of state, finally picked it up in July 2025. THANK YOU SO VERY MUCH Sir Josh & The ENFIELD'S TEAM, you are a WONDERFUL WONDERFUL TEAM inside & out. May GOD BLESS ALL OF YOU & YOUR FAMILIES FOR YOUR KINDNESS JOSH! OVER 5 STARS with A Heart Of Gold! Lin P. California, Tennessee VALUABLE Neighbors in Memphis, TN

I would give them six stars if i could. Totally professional group. My car is nine years old and…read moreit looks like it is ready for competition in a car show. I could not be more pleased.