Hannah and Calvin were absolutely fantastic and professional in helping my daughter buy her first…read morecar. She had been in Memphis for 2 days, and they made her feel so comfortable. No pressure, answered all questions and delivered a great car for a great price. Even financing was a pleasure to deal with.

I'm not sure these folks are the right fit for a star. They don't seem to value your experience,…read moreand they're not above lying to get your money. The warranty doesn't seem to matter to them. They're even worse than the small car lots down the street, and they want you to feel sorry for their personal life. Madam, I just bought a car, and now you're bringing up your issues. It seems like they only care about your money once they get it. If I'm wrong, please read the comments below me!

Very laid back here. Get you the things you need and attend to you in a timely manner. Purchased a…read morevery nice truck from here and have a decent selection of them as well. Definitely recommend here. Especially if you are looking for a truck

I bought a car from here and was very happy with my experience; however, weeks later was billed…read moremuch more than I anticipated for the car because of extra charges that were not communicated about. I was charged 3,500 for a warranty when I was told it was 350 dollars. Something went wrong with my truck the first week I had it was going to be more expensive to use the warranty, so I ended up fixing the issue myself. Very disappointed. I budgeted a certain amount for this truck and now I feel sick about the extra money I am paying.

DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

Travis, my amazing service advisor from this dealership, mentioned to me that this location is the…read moreonly one within the 250-mile radius. It's amazing that my Godson chose Memphis TN as our 'halfway' point to spend a hotel night during our drive to the 32nd Redemption TCG National Tournament this weekend in Wilmore KY. It's when after dinner last night we noticed one of my tires losing pressure about 20 miles from our overnight hotel. I call it a miracle and Divine Providence that a tire that started showing low pressure last night is successfully replaced by Audi Memphis. They didn't have my regular run-flat tire but miraculously had a high quality brand new Continental and all at no cost covered by my road hazard warranty. And as all Audi dealerships do, I shud be able to leave the dealership in peace and w a complimentary car wash. If it fits my trunk space, I plan to use the new tire one day, have it installed in a cheap rim, and make it my donut as new Audi's have no more spare tires and provide run-flat tires. I'm an old man still adjusting to this technology. This dealership is highly recommended when y'all are driving long distance from Dallas TX to the Lexington KY area as it's a halfway point especially when you need/want peace of mind by doing a quick check up especially if your vehicle is still covered by Audi's comprehensive service etc warranty. God is good!

Beware of any Gossett owned dealerships in the Memphis area!! Our Audi Q5 had a recall that wasn't…read morerepaired by them correctly, and we have the documentation that backs it up. Due to the incomplete repair, our car recently completely shut down, leaving the car totally disabled (luckily on a side road and not the interstate). . I have the original recall repair order from Gossett Audi, and it shows a technician wrote "INSF" -- insufficient -- next to the underbody seal that was supposed to prevent exactly this failure. We have photographs of the "repair" Gossett made at the time - basically a clear plastic bag with no sealant. Despite towing my car to Gossett for inspection and repairs once we knew it was an incomplete safety recall repair, Gossett says they have no responsibility. It will cost us around $4k to replace the ruined control panel. This has been going on for over 3 weeks now with no resolution. BBB complaint filed - the only reason they responded at all. So first they did not correctly repair a SAFETY RECALL, and when it damaged the car they refuse to take responsibility. Stay away from Gossett!!

highly recommend Service Advisor Daniel Montoya. Professional, knowledgeable and great customer…read moreservice. Thank you.

Oil change was scheduled via Chevy app with no issues. Arrived 10mins before appt time and was…read moreimmediately assisted. I was able to apply points to my service and was out in no time to run my errands.

I try my best to experience the service dept before I ever buy a car from a dealership and I'm 100%…read moreglad I did. Matt Owen's from the service department should work at a shady car lot since he will convince you that he will fix your car and do anything but. He had my car for 6 days and barely fixed anything. My 2024 outback came out just as broken as it went in. I didn't make it out of the parking lot before it was doing the exact thing I brought it in for. 3 trips to Memphis 7 calls and a lot of money later they fixed nothing. It's a 2 year old vehicle and my issue was a mystery to these guys. I'm going to buy another Outback but not here. Matt doesn't return calls, doesn't fix Subarus and acts like nothing is wrong when you get irritated enough and drive to the dealership to ask him about it. Do better Subaru!

I have had good experience when I bought my crosstrek from them, Karen Roth was very helpful. That…read moretrust and good service went down the drain when I went last week to get the 60k maintenance. I was scheduled at 9am, the loaner lady and the check in lady were very nice and very helpful. They were knowledgeable about what they do and things were covered. I left the service dept around 9ish when I got the loaner car. Went back after 1pm, I was asked if I was told if my car was ready, I said no, I just wanted to wait in their waiting room this time. After 2pm, I got a text that the video inspection was ready with the recommendations from the technician. Then I was asked if I declined the recommendation, would I still want the 60k maintenance done. This was 5 hours after my supposed scheduled time. This was not the concerning part. The issue was the recommendation. My coolant was leaking and splatters all over the car. The technician recommended to have an engine replacement/seal which was quoted at $12,000. I declined the recommendation. I had it checked by another technician, and I checked it myself too (I had finished automotive classes but didn't get certified, just wanted to know about it). The issue of my Subaru was actually just worth $14, which was the reservoir cap, needing replacement. The leak, the splatter, and whatever the engine replacement was for, they were just worth $14 and NOT $12,000!!! All I'm saying is, please check and recheck, and ask questions before you say yes to their recommendations! You never know who to trust these days!!! The Service Manager messaged me and said, "it was their fault coz they have a new software that messed up the whole thing!" New software or not, it still needs verification and rechecking before recommending a $12,000 worth to a client! So be careful dealing with them! Do your part and be proactive!

Be cautious when buying from this place. I asked specifically if my car came with two keys, Mike…read moreconfirmed more than once. When it came time to pick up the title and the second key, suddenly they couldn't find it and offered no apology or refund. Keys are expensive and part of the deal I agreed to. Very bad business practice and wouldn't be surprised if it's a common issue.

I have had a wonderful experience with Tasha she is always kind and the entire saff have served…read morewith goodcustomer service.

Dear Josh & Family @Enfield's…read more Even though my pockets are having the greatest SILENT NIGHTS this year, we did have a wonderful family Christmas Eve dinner celebrating the birth of Jesus Christ.. I wish you had a Merry Christmas & May we all have a Prosperous New Year 2024 Spiritually, Physically, Mentally, Emotionally & Financially. THANK YOU so much for helping me have a peace of mind by keeping my Honda CRV at your lot Sir Josh! ENFIELD'S CAR DETAIL SERVICES - Not Only THE BEST in making my Car Shine, but after I told them my car got carnapped right in front of my house in Millington, TN, thankfully the Sheriff recovered it so fast... ENFIELD'S via Sir Josh, offered to keep my Old Honda Civic in their garage, while I was out of state, finally picked it up in July 2025. THANK YOU SO VERY MUCH Sir Josh & The ENFIELD'S TEAM, you are a WONDERFUL WONDERFUL TEAM inside & out. May GOD BLESS ALL OF YOU & YOUR FAMILIES FOR YOUR KINDNESS JOSH! OVER 5 STARS with A Heart Of Gold! Lin P. California, Tennessee VALUABLE Neighbors in Memphis, TN

I would give them six stars if i could. Totally professional group. My car is nine years old and…read moreit looks like it is ready for competition in a car show. I could not be more pleased.

We had an engine light go on while leaving Memphis on Tuesday morning of a week-long drive from…read moreToronto to Ajijic, Mexico. Just what we needed, eh? We ended up at this place, and it was the best thing that could have happened to us. First we met a service person, Pam, who clearly understood our dilemma and was very sympathetic. We didn't know if we were going to be able to proceed, have to return to Toronto, or even abandon the car. It was taken in and we had the god fortune to have Steve inspect the car. Very long story short, due to the diligence and commitment of these nice and fine people were able to continue our trip. Thank you Pam and Steve and AutoNation.

Been on hold for 30 minutes now. Tried calling twice before this no answer- finally got one and…read morethey immediately put me on hold