Over the past 15 years, I have done Customer Satisfaction and Customer Retention consulting with car dealerships in AR, LA, MO, MS, TN, and TX. Additionally, I have done vehicle appraisals at a local dealership. So its fair to say, I know more than most about the car business. This week, a dear friend was shopping for a vehicle for her mother in NC. She found a 2018 Nissan Rogue at Enterprise Car Sales and asked me to check the vehicle out. So I did an appraisal walk-around, test drove the Rogue with her, assured her it was in very good condition and it was very competitively priced for the Memphis market. Besides this being a really good vehicle and a really good deal, I was MOST IMPRESSED with the Sales People (Jenelle Edwards / Sales Manager and Jim Peppmuller / Sales Consultant). This was a TRULY No Pressure Sales Process. Also, I was impressed that sales people who were not involved in the deal were Very Courteous and Customer-Focused! With CONFIDENCE I FULLY RECOMMEND including Enterprise Car Sales in your vehicle shopping process!!! read more

Bought a vehicle from them. one of the lights over the license plate was hanging out. They never took care of it. Had an issue with the A/C. Took it to their shop and they said what Was wrong wasn't under warranty. They charged me over $500 to fix it. A week later the check engine light came on because of a vacuum hose. Now the clutch in my compressor is gone bad. I would not recommend doing busi with Enterprise car sales. You would think a big company like that would have better quality cars than that. 1 star out of 5. Very sad and disappointed with them. read more

Our old car literally died in the parking lot as we were coming to trade it in and they still accepted it at KBB value. Aaliyah was so friendly and helpful! No one was aggressive or pushy. Jonah helped with the paperwork and was very knowledgeable and answered all of our questions. We would definitely recommend them! read more

Enterprise Car Sales - So happy after a great experience! - Car Dealers Near Me - Memphis, Tennessee

I purchased a vehicle from Enterprise Auto Sales about a year ago, and unfortunately, my experience has been disappointing. Since the purchase, I've had ongoing issues with the car--from motor problems, motors in the window, tires, rotors, and now even the transmission. I reached out multiple times hoping for support or a resolution, but I didn't receive the help I expected. I trusted that I was buying a reliable, well-inspected vehicle, but instead, it's been a year of frustration and unexpected expenses. I expected better customer care and accountability from a company like Enterprise. Yes they sold me a lemon. read more

Got a car from them in January, tires were a problem had a entire mix up with the car salesperson then enterprise told me to email them only got the runaround and transferred to different people with each email. 6 months later almost on the dot my car battery dies. I have a year warranty on the car, tried calling this number because this is where i purchased my car. PLEASE LOOK AROUND OTHER PLACES BEFORE BUYING FROM THEM !!! read more

Had the best car buying experience ever. I would highly recommend Nikkous to sell you your next car! Could not have been happier with the entire transaction. read more

Today was a special day for me and Saleswoman, Travia Wiseman. I was her first sale ever!! Which is an honor. She was so helpful and patient with me and helped me find a car that meet my needs with a limited budget. Tierney Kuykendoll, was just as amazing and helpful in the process, too. These ladies are a dynamic duo and I had a really good time with them at the dealership. I would love to continue purchasing from Enterprise Car Sales in the future. Thanks Travia and Tierney! Xoxo, Taylor read more

Enterprise Car Sales - Car Dealers Near Me - Memphis, Tennessee

This is the worst experience renting a vehicle that has confirmed availability only to find out they have NO availability. First it was the airport location after driving all the way there, then it was the Lakeland location and then finally the Covington pike location. I will be canceling my corporate and personal account with them. They will completely disrupt your travel plans with incompetence. read more

My husband and I recently purchased a previously leased Subaru Outback from Enterprise Car Sales in Memphis. Steve Stevens was our sales person. We never felt like he was a car salesman (in a negative sense) because he was so totally low key & we felt such trust in his character & maturity. Who Steve is as a person engendered trust in us about the vehicle. Steve made it such an easy, comfortable, low-key experience that we never looked elsewhere. He was attentive & detail oriented. Our new license plate even just arrived in the mail. read more

I wanted a 2020 Nissan Altima. Mike said it was not one available in my price range, so I left. All of a sudden, he texts my phone saying they got one. He said it was a 2020, but it was a 2019. He also stated I would pay 715, but I'm paying 749. I would not recommend going to Mike Webber AT ALL. read more

My sister who lives in Florida wanted to purchase a 2016 Verse from Enterprise car sales located in Memphis, Tennessee at 2019 Covington Pike. An agreement was made with Jim and manager to sell a 2016 VERAS, Enterprise agreed to hold the car till my sister and brother law arrived from Florida 4/14/2017. My sister called Jim to let him know that they had arrived in Memphis and was on their way to Enterprise to pick up the car; Jim told them that they had SOLD the car from under them after agreeing to hold it. To have them drive from Florida was very low down; look out for this company tricks. read more

We arrived at this Enterprise location 40 minutes early knowing we needed to update our insurance information. Not only did we wait until the "scheduled" time to pick up, but we also waited an additional 30 minutes. Then the worker in the store screamed at my wife because she was "talking to loud". My wife has not said a word. Absolutely ridiculous service! Would NEVER rent from this location or company again. read more

This was my first time dealing with Enterprise Car Sales. The staff was friendly and the car selection was pretty diverse and with decent pricing. I found a vehicle here with fewer miles and at a price range that worked for me over other dealerships I tried. Would I consider Enterprise Car Sales again, yes. read more

On 2/28 I went to Enterprise Covington Pike Memphis and Nikkous Crump was my salesperson I decided to go to enterprise cause I wanted a good up to date car and that would have been my 1st real care buying experience I already had a 2008 Malibu that I was still paying note on I thought it was ok I just wanted a newer model car ..2019 Kia Optima caught our attention (kids and I) test drove car ran credit didn't look so good so I got my father to co sign upon long wait nikkos came from back he said ,"When I sit in this chair I have good news .. which was I got approved for Kia with my father being the co signer with plus my $2000 down so my father had to come to sign paper and complete verification my kids was more excited then I was my father called insurance provider he added me on his insurance at usaa I was at office from around 3:30 pm and left after closing hour nikkos gave Rashied Rayford my money order to complete process I asked nikkos when was carnote due he said someone will be contacting me in about 2 weeks they will give me all that info nikkos followed me to gas station to fill my new car up he also tells to email him something with my address on it like a utility bill I emailed my utility bill and w-2 form next day I was so confident and happy with the car purchase it really didn't cross my mind to review paper in packet nikkos had given me 3/10 Rashied text me and given me number to bank and my reference number to verify I'm ME I did that fine 3/12 Rashied texted me to give him a call AGAIN saying I need to come to office to get paper from bank it required my father and I signature ok got that done and emailed to Rashied it was paper saying he (my father)the co-signer basically if I don't pay he has to pay .Next day rashied calls again saying the bank looking at my account and it's looking like we have 3 cars out my father's car,Malibu and Kia my plan was to keep Malibu just in case and still pay notes pass car down to my kid's me being new to car dealerships I guess that was something you couldn't do but I was in love with Kia I got Malibu towed to car dealership I got it from and also got voluntary repo papers emailed paper to Rashied on3/17 Rashied calls me to come to office to fill out more papers at this moment I'm frustrated cause this was a every other day thing I let him know I was tired of getting called every other day to complete paper work I arrive at enterprise later that day for Rashied to tell me that banks won't fund car unless the Malibu is showing on my credit In other words they lied nikkos for telling me I got approved and rashied for not keeping it honest on why I had to come to office and not to mention he said they had to take car back until it shows on my credit at this moment I'm boiling it's bad business on top of that now I have zero transportation now plus I have to go home to my children with no car rashied offered rental on enterprises expense cause he knew they messed up he said upon that I had to get my money back here it is 3/26 no call from corporate which I've already emailed them nor do I have my money back read more

Very enjoyable experience. Very helpful. Found the right car for our needs and they were very informative in regards to warranty information. We were treated very well by the staff there. Highly recommend. read more