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    CarMax

    2.5 (74 reviews)
    Closed 10:00 am - 9:00 pm
    Updated over 3 months ago

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    9 years ago

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    4 years ago

    Kalen is the goat. Explained everything well and got what needed to be done as quick and as easy as possible. Would recommend him to anyone

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    7 years ago

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    7 years ago

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    7 years ago

    Excellent service and great prices! We love CarMax Memphis!! This really is the was car buying should be.

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    Page 1 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    The salesman who helped me, Donald Farmer, had been recommended to me, by some people in a parking lot of a local restaurant.

    Mentioned in 2 reviews

    Read more highlights

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    Wolfchase Honda

    Wolfchase Honda

    (110 reviews)

    Kudos to Martavion at Wolfchase Honda…read more He and Abdul, the Service Manager, have shown nothing but patience and professionalism with me. The service manager (Abdul) came out personally to greet customers, and when I shared my concerns, he made sure I was fully taken care of. I've been calling because I was still having issues with my brakes, and not once did they become impatient with me. They always returned my calls when I left voicemails and made sure my concerns were addressed. Hopefully everything is finally resolved and I won't have to bother them anymore about this issue If you're looking for great service, go see Martavion at Wolfchase Honda and tell him Celia sent you! Thanks again, Tay and Abdul!

    This is a dishonest dealership with Bait-and-Switch Pricing…read more I recently attempted to purchase my mom a vehicle from this dealership and was completely disappointed by their dishonest sales tactics. They advertised a 2025 Honda Accord Hybrid online with an Internet Price of $35,410--including a listed dealer discount--but when I got to the dealership, they claimed the price was $36,925, conveniently ignoring their own advertised discount. This is a classic bait-and-switch move to lure in customers with lower prices only to push a higher price once you're there. Even when I showed them proof of the online price, they were unwilling to honor it, offering no reasonable explanation. If you value transparency and honesty, I would strongly recommend taking your business elsewhere. There are plenty of dealerships that won't waste your time with misleading advertising. Listed below are the salesmen that I spoke with: *Salesman: Jerry Hughes *Manager: Tim McCray UPDATE: As an update, we purchased the exact same car from SOUTHAVEN HONDA and had a much better experience. We were in and out in just over an hour. The team was professional, fair and more than willing to negotiate. The car was listed at $36K and we purchased it for 33K. Take your business to Southaven Honda and ask for Clayton. You will get a GREAT deal!

    Wolfchase Nissan - inside Showroom

    Wolfchase Nissan

    (50 reviews)

    We can't say enough good about our car buying experience at Wolfchase Nissan. Everyone we came in…read morecontact with was friendly, polite & professional whether they were a part of our sales team or not. Needless to say we appreciate our team which consisted of Jeri Winston, Darrell Smith, Booker T. Johnson & Claude Bradley for all of their help during the whole process. We called ahead to see if our Murano was still available & sent them our info on the way. They had everything in order & made it one of the most pleasurable buying experiences we've ever had. We enjoyed meeting these folks & would highly recommend you check with Darrell Smith in Sales when you get ready to buy your next vehicle. Thank you all, Wayne & Rita

    Had a new engine put in many months ago. I have had to bring my car back 4 times due to sensors…read moregoing crazy and the car trying to lose power and stall. They have terrible communication (none really). My experience spans over MONTHS. They have had my car off and on forever now. I have had it for a total of 4 days in that time period (first drop off end of summer. 2nd time October 28, it is now Dec1). Since the first trip this has been my experience. And I have only had the car two and a half years. 1st time - kept it 14 days, said they could not get it to act up, had me pick it up. 2nd time said they could not find an issue and wanted me to pick it up, after 21 days and me TRYING to contact anyone, I FINALLY got to speak with the GM. I let him know they eventually were to replace my transmission under warranty. They gave me a completion date, no phone call. My husband had to drive there and look someone in the eye to get an answer. All the parts did not come in and we were NEVER told. We expected to pick our car up on Wednesday, this was Thursday. They asked my husband to bring in his key fob. He had to ask why, they guy said to reprogram it. My husband again asked why, that is when they told him they lost my key fob! We were finally contacted on the following Thursday it was ready. THIS IS AFTER 22 DAYS. Drove it 4 days and it did the exact thing I had originally brought it in for. Brought it back the following Monday. The GM drove it himself a total of 100 miles. It acted out for him and a mechanic who was with him. They determined it was a sensor issue that needed to be "adjusted'. I got the car back on the following Saturday for it to act up by that afternoon!!! We just dropped it off this morning at 6:30 for the FOURTH time. This is getting old; I need my car. We have owned 5 Nissans and never had this kind of issue. I am now really not even wanting it anymore because I am concerned it will NEVER be repaired correctly. We paid it off early. I am sooooooo upset. I am so done! I cannot afford another car. This was supposed to be my retirement car.

    Wolfchase AutoFirst

    Wolfchase AutoFirst

    (6 reviews)

    Purchased a used truck from this dealer in Feb. of this year. Did not get the extended warranty…read morealthough it was pushed hard. Drove the truck home, less that 10 miles, parked it and went out of town for a week. Wife called to tell me something was leaking from under the truck. Called the sales person who got me in touch with the sales manager who told me I did not purchase the warranty and was out of luck. I blew up and threatened a lawsuit and was put through to his manager who was more personable and asked me to bring the truck in when I returned which I did. Was told they checked it out and it was residual oil from the oil change. i had already taken it to my mechanic and knew what the problem was. I payed $300 to have the radiator hose replaced. Will not use this dealer again, will not recommend. If you need a car go elsewhere. Jerry Helms

    Looked at a car Saturday night on the used lot for our son, first the salesman couldn't find the…read morecar in their inventory or the price even though we were standing there looking at it. He didn't know the price and had to ask the sales manager. The sales manager was RUDE!! The sales manager acted very pissed that we wanted to know the price. (It was closing time for them and they made it known) He finally quoted us a price and we said we'd be back the next day to look at it and drive. Much to our surprise, the price went up $3000 from the night before!! Who does business like that??? Note to self: we won't buy there or be back!

    CarMax - usedcardealers - Updated May 2026

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