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    Tesla

    2.6 (17 reviews)
    Closed • 10:00 am - 6:00 pm

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    Description of car
    Steve W.

    Couldn't get answers in a timely manner. All communication is mainly completed by text messaging. Review, review, review your loan agreement before confirming it, then screenshot it for your records. The Bartlett branch manager did assist me with my concerns. Would have completed the purchase, but communication with Tesla is difficult.

    Model X
    Adam H.

    My most recent car purchase is my first venture into an Electric Vehicle. I would have laughed at you a year or so ago if you would have told me that I would buy an EV. I would have also laughed had you told me I would buy a brand new vehicle and not used. Here's the T... skip the next eight paragraphs or so if you want to just see my buying experience. Sorry for rambling on... My youngest turned 16 this year and we were in need of another car based on my 17 yr old graduating HS a year early and moving off to a college dorm a year earlier than we expected. No more ride share for the littles. Here's how it went down. I have bought and paid for 5 cars (5 Ford's) since I had purchased one for myself. The used car market is terrible, the prices are insane, and anything under $10-$20k is a giant piece of shit in most cases. The more I studied and researched the less I was interested in buying her something used. I decided to give the 17 yr old my old Ford and shuffle the 16 yr old into Emory's car. This left me needing a ride. With all my research, I narrowed it down to three cars for me to consider. Audi A5 tfsi 45 Lexus IS 350 F Sport Tesla Model 3 Performance All of which where in my budget and I like all three aesthetically a lot. Actually liked the Tesla the least by looks. I got up one Saturday and went to drive them all. I went to Lexus of Memphis where I was completely ignored for 30 minutes by everyone. I walked all through the offices and showroom looking at all of the cars. No one even acknowledged I was alive. No Lexus for me! I then went to Gossett Audi on CP. I had the nicest kid who spent an hour going over every detail of the Audi. He was awesome! His name was Nathan Helms. Go see him! I drive the Audi and loved it. They had a bad ass fully trimmed version on the lot just for me. I almost just got it... I told Nathan that I was going to go drive the M3PM and he said "I have one on the lot, wanna drive it?" He described it me, and it was white, with white interior. I told him there was no way I was buying it. He said, "it's slow here, I got nothing to do, let's go", so we did. As soon as we got on the road he said "brace yourself, and then, floor it!" As soon as I did, at that exact moment, I knew what car I was buying. I expelled a string of joyful profanities and told him I was going to go order a Tesla. He then proceeded to tell me how he drove it almost every day himself and all of the cool shit it could do. You could tell he liked it too. I left that minute and came here! The experience here is like no other dealership. If you want it, order it in the app, and we will let you know when it gets here. That's pretty much it. I was uneasy about not being able to talk to someone about financing and rates prior to ordering and asked the people at the dealership what's up, and they advised getting my own independent financing if I needed that kind of attention. This was a little off putting so I went home and didn't order. I did more research, visited the dealership one more time with a list of questions about the car. I then decided to just bite the bullet and order the car. It had gone down some in price the days prior and they seemed to be moving fast out of inventory. The ordering process was all app based. Everything went through the app, including the financing. I ended up with Well Fargo for the loan at 3.49%. This was much cheaper financing than anywhere else I looked including USAA and three local Credit Unions I've used in the past. I took 10 days to get the car. That gave me time to get my electrical situation ready at home and install a new outlet in the garage for Mobile charger's NEMA 15-50 needs. I was going to get the full Wall Connector kit but the guy at the dealership convinced me to just use the Mobile one. I asked if I should go ahead and buy it then and he said not to worry about it and just get it when I "pick up the car". Delivery day arrives and I get there to pick up my car and guess what...? No mobile connectors in stock. So... my deduct of a star is because of me buying a car I cannot charge on my own and being so clueless on how much range I had and the major EV learning curve compared to just popping into a gas station. It took almost two weeks to get my charger from Tesla. I LOVE MY TESLA AND WILL NEVER BUY ANOTHER ICE CAR AGAIN!!!!! I have had it for two months now and I am considering buying three more because I am that impressed with the safety features, built in security, ease of use, and the amount of money saved on fuel. If you decide to look at one, please message me for my referral code. You will get money off and I get perks for the referral. Oh I almost forgot 455 AWD HP.... 0-60 in 3.1 seconds!!!!!!! This thing is a rocket and a total blast to drive!

    2024 Tesla model y

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    2 years ago

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    5 days ago

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    21 days ago

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    9 months ago

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    2 months ago

    Beware Tesla of Memphis will rip you off. Avoid at our cost.they will try to do a bait and switch and then refuse to refund your money.

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    3 months ago

    Called 3 times today and I could physically hear them pick up the phone and hang it up. Great customer service....not

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    6 months ago

    Helpful 2
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    3 months ago

    Helpful 1
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    3 years ago

    Helpful 9
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    5 months ago

    Not impressed yet with their sales reps. No one seems willing to be helpful. There is also poor communication with buyers.

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    8 months ago

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    1 year ago

    My latch on the trunk wasn't working and they got me taken care of in a timely manner. Tesla is great

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    10 months ago

    Easy to find, located in an upscale mall parking lot. Good Italian restaurant (a bit pricey).

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    2 years ago

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    2 years ago

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    2 years ago

    you can order online except semis order uber eats get 20 free cup holder with pizzza

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    2 years ago

    Helpful 5
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    DriveTime Used Cars - DriveTime Used Cars - Memphis, TN

    DriveTime Used Cars

    (9 reviews)

    Raleigh

    DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.

    I purchased a vehicle from drive-time last month in November to be exact since the 3rd day I had…read moreproblems with the vehicle I took it to Firestone over 4 times and had to get a oil change within a month of me having the vehicle I had to return to drive-time several times over a month to let them know hey something is wrong with the car even the manager himself came out tested the car in seen all the bad codes that was coming back from the vehicle I finally took the vehicle to Nissan come to find out that car needed a new motor which cost 11226.00 silver rock tried to get Nissan to put in a used motor in my car which Nissan declined to do so I had to give the vehicle back to drive-time because the pretty much sold me a lemon now i have to try in get my down payment back the manger there couldn't help me at all when all I wanted was to be put in another vehicle since what accord wasn't my fault I couldn't get a rental because of the holidays I just want to say I am very disappointed in the way management and the company handled the situation I would never try to use drive-time again to purchase a vehicle

    Wolfchase Toyota

    Wolfchase Toyota

    (22 reviews)

    Cordova

    I came into this place prepared to drop my car off and ended up sitting there 2 hours when they had…read moretold me on the phone that they would give me a shuttle ride home. I was then angrily and rudely told that shuttle rides are just a courtesy and they don't have to operate on a schedule for me. I think when you spend 47,000 on a car you don't need any lectures about courtesy. Not to mention the only reason I'm in the shop today is because the tire was leaking on the back side when they sold it to me along with an SRS airbag warning light that came on 2 days after I drove it off the lot Toyota's are good cars but ever since they started making them in the United States the quality has gone far down. I would give this place zero Stars if I could.

    Today's experience was less than desirable. Especially Considering I was walking in with intention…read moreof purchasing in cash, a vehicle from your business. The vehicles obvious drop in price. Was due to the main deal leak, of which your business knew about. That was not listed in your description of the vehicle, which now I view as rather deceptive after two hours in a car. I'm not sure how you expected to sell the vehicle on the tires it has since one has a protruding bubble. And none of them match. And all of them are dry rotted. Brakes are visibly low to nonexistent. And if you have no knowledge a rear main seal leak is a huge issue. That often, not always, has cascading effects. Now all that aside. Your business still chose to act without integrity. Your sales person was rude when confronted about the new price.( I can't remember his name, he made no effort to remember mine and called me "Blake") Your company wanted me to foot the bill for a poor purchase on your companies part.

    Tesla - car_dealers - Updated October 2026

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