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    Carvana Memphis

    3.3 (64 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Carvana Memphis

    Auto loan

    Car buyers

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    Death Wobble problem in Jeeps

    Bottom line - Carvana thinks it's OK to sell a car that is unsafe to drive. My 2021Jeep delivery was delayed by 10 days because of "tire issues." Within 10 days of driving it I experienced the dreaded "Death Wobble," as serious shaking of the vehicle that could cause it to flip. At best, it caused you to have to come to a complete stop on the highway before it will stop. Two different shops stated the tires were the problem. The warranty company denied the claim because they don't warranty the tires (wearable). What was Carvana's response to selling me a vehicle that won't flip over without $1400 in tires? We can't do anything about that.

    In ignition key that they only gave me no lock

    Worst cards to buy! I bought it expecting a two day delivery. It got postponed a week then once I receive the car, they didn't give me keys to actually unlock the vehicle so I called. They said they extended my seven day warranty, which they never did then they told me to go through the warranty company to get a replacement for the keys no warranty company did the keys so I was gonna have to pay out-of-pocket for the keys that they never gave me on the first day. They gave me the ignition keys, but they never gave me a key to actually unlock unlock the vehicle so the first day I locked the vehicle from the inside and then could not get back into it so I had to call a locksmith to unlock the vehicle, which I had to pay for since it was the first day in the seven day warranty didn't show up yet! Then I was going to get it fixed and pay out-of-pocket. It would cost me $400 but before I actually got it fixed it broke down leaving me stranded on the middle of the highway with three kids.

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    1 month ago

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    13 days ago

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    1 month ago

    Easiest car purchase experience I have ever had! Fast and efficient and simple pickup process!

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    1 year ago

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    4 months ago

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    5 months ago

    Seamless selling experience. Was out in 15 minutes after following all the steps beforehand

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    6 months ago

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    9 months ago

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    11 months ago

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    Page 1 of 2

    Ask the Community - Carvana Memphis

    Review Highlights - Carvana Memphis

    This was a very smooth transaction selling my car in Chandler, AZ.

    Mentioned in 2 reviews

    Read more highlights

    Roadshow BMW

    Roadshow BMW

    (26 reviews)

    Cordova

    My husband and I (really my early birthday gift :)) were looking for a reliable car that was…read moreaffordable and safe for our future family. Thankfully Charles Taylor helped us find this awesome 2016 Subaru Outback that was preowned and had all the carfax from only 1 owner. He was able to get us approved and gave us a reasonable price for the vehicle. If you're there looking for a car, please look for Charles, he's the man for the job!

    I had an appointment for my vehicle, a 750i BMW to get a tune-up. I drove from Jackson, TN to…read moreMemphis, to Roadshow BMW which is an hour drive, I arrive at Roadshow about 10 minutes before 9:00 am and spoke with AJ the service advisor. By 11:30 the work was complete. while driving back to Jackson, TN I noticed my car driving a bit rough like it's about to shut off, got home looked under the hood noticed a few tools were left behind from the mechanic. I called AJ to let him know and to set up another appointment for the following week, because i was not satisfied with the tune-up the way the car was running and starting up. on April 15, I took my BMW back to Roadshow BMW. I arrived before 9:30am upon arrival, I had AJ come out and take a look so I could point out the issues occurring. after waiting a few hours, I was told that there was some reprogramming that need to be done to car and that I would have to leave the car there. I was given a loaner. My car was at Roadshow BMW from the 15 April to the 17 April, 2026, 9:15 am is when the car was delivered back to me at my place of resident. while looking my car over, I immediately notice the sunroof was not working, and the side mirrors was not working properly, Called AJ many times, and was told he would have a mechanic call me, and walk me through how to reset it myself. The problem I have with that is, this should have never happened in the first place. While waiting for the call from the mechanic, I began looking over the car and inspecting it further. I pulled the car in the out of the garage and immediately noticed fluid leaking on the garage floor and on the driveway pavement. I again called AJ and told him what was going on. He ask me to send pictures and I did. Prior to this my car had no leaks, and the sunroof and side mirrors worked properly. I have not heard from AJ since Friday April 15, 2026.

    Carvana Memphis - autoloanproviders - Updated May 2026

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