Carson Honda

3.4 (1k reviews)

Auto Repair, Car Dealers, Auto Parts & Supplies

Closed • 9:00 am - 8:00 pm

Updated 1 month ago

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Services - Carson Honda

Auto diagnosis or inspection

Auto maintenance

Oil changes

5 More Services

Auto repairs

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Carson Honda Photos

Carson Honda - My wife & I in front of my new Accord Hybrid EX-L Sport! - Auto Repair Near Me - Carson, California

Carson Honda - Auto Repair Near Me - Carson, California

Carson Honda - Actual car in below average condition - Auto Repair Near Me - Carson, California

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Carson Honda - On the Driveway! - Auto Repair Near Me - Carson, California

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Vani T.

On the morning of 3/4/26, I met with John H. Howard III, Honda's 'finest' service manager. I explained to Mr. John H. Howard III that I felt the service technicians had caused damage on the passenger door of my vehicle when they removed the dashboard to install a new ac system. Additionally, I was concerned about a hole on the seat and while we confirmed that there was no hole rather than a severe scratched up leather due to friction of some sort, John was arrogant and dismissive. He suggested that my claim was unwarranted and malicious. I was appalled by his unprofessional and presumptuous attitude as he furthered explained that there is no way the service technicians could have possibly caused said damage and that, since he could not explain how the damage was done, then it must have been my fault and I just never noticed it. I beg to differ. I've owned my vehicle since 2019 and I kinda know it inside/out and for Mr. John H. Howard III to suggest otherwise, is insulting. Please train your staff to be better qualified to interact with customers - especially those with authority. Kendall and everyone else were kind and caring but it only takes one person to ruin it for everyone and that's John H. Howard III. And by the way, there was a part of the ac system that the techs forgot to install which was left in the rear seat of the car. Mr. John H. Howard III never offered an apology or an explanation. He simply took the part and had the techs take my vehicle to reinstall it. What a guy!

Robert G.

I was trying to buy a new car, I have gotten rear ended by drunk driver. Needed to replace my vehicle. Walked in to a local Honda dealer. They weren't willing to work with me. So I reached out to Honda in Carson. Jessica didn't hesitate to answer the call. She said she would give me the price I was looking for. She even gave me a discount on the vehicle. My wife and I are so happy with our purchase. Thank you so much Jessica and to all her crew who helped us out. -Gualberto Garcia

Shout out to Jessica at Carson Honda for helping us with our new 2026 Honda pilot! We love it and thank you for making the process so smooth

Shannon M.

Bad customer service. My mom and I popped in to actually trade in a vehicle. We parked and walked the lot. Nobody greeted or assisted us. There were several people being helped inside. No sales people outside the lot. Someone came outside but they were assisting a family. They didn't even greet us or offer to get someone to help. I also saw a girl who appeared to be an employee come out of the upstairs door. She looked out over the lot and didn't assist or get anyone. Definitely felt ignored...and I won't say what else I was thinking. I won't be back and I don't recommend. We add to drive 20 minutes away to Gardena to get help

Jon N.

Appt. Date 8-6-25 R.O#565523 FIRST AND FOREMOST: Daniel Garcia, Service Writer is unprofessional, rude and to top it all off, unknowledgeable. Dropped vehicle off for a diagnostic ($220) with a small evap leak. Mr. Garcia claims the repair will be $440. Gas cap replacement & Labor. He let me know the cap was roughly $100, implying the labor to install the gas cap is $330?! SECONDLY: Picture Included. Labeling a repair as "Critical" implies that the vehicle is unsafe to operate, at risk of imminent failure, or likely to sustain further damage if not immediately addressed. In this case, the dealer recommended replacing the thermostat and fan switch for $811.67, citing only that the vehicle was "due for service" -- not that there was an actual failure, leak, or diagnostic trouble code (DTC) indicating a malfunction. If the thermostat or fan switch were truly failing, the vehicle would typically display one or more of the following symptoms: * Warning lights or DTCs (e.g., check engine light or cooling system fault code) * Overheating or inability to reach proper operating temperature * Coolant leaks or visible damage to components * Erratic temperature gauge readings The absence of these signs suggests that the parts are functioning as intended. Recommending immediate replacement under the label "Critical" without diagnostic evidence could be considered misleading or fraudulent behavior, as it pressures the customer into paying for unnecessary work. In automotive repair ethics, a "Critical" designation should be reserved for repairs required for safe operation or to prevent imminent damage -- not routine maintenance. This misclassification can be a tactic to inflate repair bills, undermining customer trust and potentially violating consumer protection laws related to deceptive trade practices. Daniel explained it "could" leak at some point. "Could" and then also referred to this as regular maintence. We paid for the diagnostic, and took the vehicle. Purchased a gas cap and saved $330 on the labor. Thanks Carson Honda, this dealership could use some serious training.

Shantel S.

In August 2024, I purchased my 2025 CRV from this dealership. I came in with a trade in and not 100% sure which model I wanted. While at the dealership I test drove several different models until I found the CRV in the perfect color. My trade in went smoothly and I received a fair price for my vehicle and the sales team did not push add ons. My car was delivered washed and with a full tank of gas. The dealer also added a bow so I could take pics since the purchase was an early birthday gift for myself. Overall my purchasing experience was great and my ongoing relationship with the dealership for service (oil changes) has also been good.

Arthur A.

A bought a 2025 Civic a month ago and everything was swell. I asked several times for no add ins to the finance person. A month later I finally received my contract information and I noticed there was a 1650 charge to my contract for FIDELITY CAREFREE. I did not ask for this but according to my contract I did sign a section that said this was added. Yeah, it was my fault for not wanting to read everything because I already spent many hours at the dealership, but in good faith i signed everything knowing I didn't ask for anything on top of the car. Now, I have to spend time and go in person to the dealership to sign a document to cancel it. Not a good practice espcially since I was double adamant about no extras. Edit I tried to email the email address I was given but it did not work. Gary at finance helped me to remove the warranty and my account should be credited in a few weeks.

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Vanessa I.

3 years ago

Thank you!!! Big shout out to Mike Colocho for helping me get into my new 2023 lease. He makes you feel at ease and doesn't make you feel pressured into buying a car. He goes above and beyond for the customers satisfaction. I was car shopping since my lease was coming to an end. Was given outrageous numbers at other dealerships and nothing came close to the deal I received here. No one likes spending all day at the dealership. This has been the easiest purchase experience I've had. I was literally in and out in less than 3 hours. Also thank you to Ozzie Vargas for the great conversation while doing the financial paperwork. Will definitely recommend all my family and friends to Carson Honda & will surely be back for my future purchases. read more

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Keomi H.

2 years ago

JUAN has done it again!!! I purchased a 2024 Honda Hr-v on Dec 21st and fell in love with it. I knew I wanted to take it home IMMEDIATELY and Juan made sure of that. His customer service, kindness, patience, acknowledgement and Everything else about him is IMPECCABLE! Today, I brought my family to purchase the same car because she fell in love with mines and what do you know.... JAUN EXECUTED IT!! He made sure she left with the car she loves and now she cant stop smiling and is literally on the phone with me now and I can hear her smile. Juan For President!!! Please Please Please understand that this Man is really on his Ps and Qs even under pressure. This is the guy for ANYONE. I mean that! He's Awesome! read more

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Bryan F.

2 years ago

Erick Alfaro and Miguel Alfaro made my day! I traveled a LONG distance for a great vehicle at a great value. They met and exceeded all my expectations and went the extra mile for me. Totally trustworthy, helpful, truly wonderful to work with. I drove away completely satisfied with a fantastic vehicle. Thank you, Erick and Miguel! read more

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Dayna V.

Elite 23

208

229

2 years ago

I live in San Diego but drove up here to look at a used car, which I didn't purchase. The sales manager called to ask my thoughts and suggested I might consider a new car - the price was so close to what I was considering paying for a used car. I said "NO PAYMENT!" but listened to what he could offer. I ended up getting an incredible deal both in car price and the tiny loan that came from Honda. My goodness, the entire experience was so positive, and I admit I was so careful due to experiences working in the car business in the past, but wow, this was so different from those old negative things. I loved this experience - it was fair, fast, and so friendly. I began with Jessica on the phones, then went to Julio in Sales, and the wonderful Juan the manager. Really can't say enough positive things about the entire experience and I own a NEW Honda CRV Hybrid! It was worth two trips to LA ! Love Carson Honda! read more

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Marisela C.

3 years ago

Took my car in for its service Jan 17th at 730am and Kevin was very helpful I explained to him what I needed and he took care of my n my Honda I appreciate good customer service and he was beyond great The Carson Honda team is always great It's where I got my Honda Accord. And where I'll be getting my car serviced because of their excellent service overall Definitely recommend this location read more

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Andres T.

3 years ago

Vincent Enriquez was very helpful and helped me get the car I wanted. Worked numbers and helped me get the best deal. I got my 2024 Honda Civic Sport And I'm loving it. read more

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James B.

3 years ago

Leilani, and Cesar Gutierrez were very helpful very pleasant made the whole car buying process very easy and understandable. This was a great experience buying a car through Carson Honda. read more

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Samantha M.

2 years ago

I came here to buy my first car and had such an amazing experience! Vincent was the salesman who helped me out and he was extremely helpful. He explained everything I needed to know and made sure I was more than satisfied with the car! Great price and such a nice guy. read more

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Joanna V.

3 years ago

Cesario Gutierrez our sales rep. helped make it all happen for my little cousin to get his first brand new car. He was so attentive, informative and very nice. We had a great experience and I really recommend Honda in Carson. Make sure to ask for Cesario! read more

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Jesse M.

3 years ago

I decided to visit Carson Honda due to its proximity to my workplace for a simple oil change. To my surprise and disappointment, what should have been a quick task turned into a time-consuming ordeal, lasting a staggering 5 hours. The most frustrating aspect was the lack of communication. Initially, they reached out to upsell me on additional services, but afterward, there was complete silence regarding the status of my vehicle. I took it upon myself to call the dealership twice during the wait, hoping for an update, but regrettably, I received no response. It's difficult to understand how they could treat customers with such apparent disregard and the "advisor" didn't seem interested in providing any assistance at all. This experience was undoubtedly frustrating. I initially planned to wait for my car, but I'm grateful I decided to arrange a ride to work from the dealership, as otherwise, I would have spent the ENTIRE day at Carson Honda. My advice: Take your business' elsewhere! read more

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Lance R.

4 years ago

I went to check out a 2020 Camry TRD...what I didn't realize is, the picture posted online wasn't the car that was waiting for me lol. The car had stickers/decals on it, and on top of that, I had to wait for it to get washed when I got there. The older Filipino salesman who helped me was nice, but, like many other car salesmen, proceeded to lie to me about the "car market" and how it's been slow, despite the auto industry having RECORD profits throughout the past 18+ months. Please do your due diligence and DO YOUR RESEARCH. I'm sure the dealership is good with most other folks, but this dealership just wasn't the right one for me. read more

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J P.

Elite 14

210

4 years ago

While I was happy with the buying experience the more I thought about it, the selling experience was shady and misleading. They had previously called offering to buy the car months after I'd originally purchased, more or less saying they could sell me another one later on while offering a "high" Premium. It's really just a lie to get you in. Not o oh did they lowball about 5-6k lower than carmax, when I inquired about their original offer over phone, they said I could trade for a used car. Why would I trade a basically new car for a used car?? Pretty disappointing wasting my time with these cheap tactics. The only silver lining was this led me to go to carmax for an actual high offer. I'd recommend anyone considering selling here to do the same read more

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Maegan I.

173

4 years ago

Bought a car with my husband and turned out to be a lemon car costing so much $$$ to fix. Too late now cause you made us sign a warranty (seriously?!) This company are just in it for the money and have NO CARE for any drivers's safety after purchase. We had 4 check light engines for the first week, along with an engine misfiring (did not mention anything, obvi it's your job to sell but wow the decency!!!) Scratches started to emerge more apparent due to the terrible paint job. How did you pass that up for sale??? Seriously how terrible are your souls cause this is just NOT ACCEPTABLE. I never write bad reviews but when you mess with someone's trust and money, it's really hard to be a pleasant person. read more

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Olivia N.

182

2 years ago

Came in to check out the civics Mike C was extremely helpful and legit one of the best sales person I ever delt with. I ended up purchasing a new civic for a really low price and it's was so fast and quick thank you Mike colocho and Julian the manager. Two great workers I recommend them both read more

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Joey V.

6 years ago

This is literally the best place to get a car! The customer service is great and super helpful, they will do everything to help you get a car. I would like to thank Joseph Jorge and the manager who looks like Elvis for going far and beyond to get me my dream car on a budget during these hard times! read more

Carson Honda - My new car!!!! :) - Auto Repair Near Me - Carson, California

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David S.

3 years ago

Completely unprofessional and crooked! Jaun, the internet sales manager was very slow to respond and I had to keep calling back to try to get them to make a deal with me. He offered me $30,000 for my tradein and then that changed to $20,500 when I was about to make the 2 1/2 hour drive to Carson Honda to buy a used truck from them. Total bait and switch! Then when I asked him to honor the deal he wouldn't. After that I decided to purchase the truck and sell my truck on my own, he wouldn't return my calls. Finallly he called back after several emails and phone messages to tell me the truck had sold 15 minutes after the last time we had spoke. Total crooks! Don't buy from these A-holes. read more

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Mike F.

3 years ago

I've had my car serviced here 3 times and would not go to any other Honda dealer for service. The service advisor, Malik, was great. Very personable, not pushy, very informative, and applied the best discounts on offer at the time of service. Give that guy a raise or a promotion! The only reason this is not a 5 star review is because the drain and fill of transmission fluid was a bit pricey. I probably could have saved $100 elsewhere but didn't have the time to go anywhere else and they've always provided good service. Highly recommended for dealer service. read more

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Renato A.

Elite 24

4 years ago

Went here to get an appraisal for my car and wanted to see if they could beat Carmax. I was told 20minutes but that quickly became 2 hours. They came back way lower than Carmax. The salesman, don't remember his name since I was already pissed off waiting that long, was ok if he didnt try to tell me the car I was looking at was cheap as is (it ain't) and I suggested I'll just go to Carmax and go directly to their sister dealership in Poway. He had no rebuttal for that. I couldnt leave right away as my key was with them. I'm a timid person but I had to get a little sassy for my keys. Hell, I was promised a quick appraisal only to waste my time with a lowball and some spiel about it being a great deal blah blah blah. As for the other two people I had interactions with, the receptionist and Leslie. I would give them both 5stars. Very pleasant to talk to and didn't have an aura of sleaziness that the other people here had. The facility was very clean and well kept. They had a doog amount of cars even during the chip shortage. I suggest just selling your car to carmax or carvana so they can't swindle you on your trade in at least. Then come here to buy a car. read more

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Stephen M.

2 years ago

Tried to get oil change on my accord Talked to 2 service writers nobody wants to help Talked to service manager he wasn't any better just sat in his seat and said oil change got on phone didn't apologize or Try to make any effort to help me smh I guess if it doesn't bring in big money it's a waste of their time Poor customer service read more

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Val L.

3 years ago

We've leased 2 CRVs from Tim and his team and the experience has been 5 star. We worked w Julio on the first CRV and came back a few months later for another car, this time working w Vinnie. Both salesmen are cool, chill guys. No hard sale. No pressure. No hassle. Tim, the GM is an honest man and has been w Honda for decades. He understands the value of a dollar and that most people just want an honest and fair transaction. Tim and the team have won my business for life. I will only buy cars from Carson Honda. Btw- My daughter left a sentimental figure in her previous lease. Vinnie went out of his way to safeguard it from being thrown away and Tim personally delivered the little guy to our home safe and sound in time for my daughter's 21st birthday. She got her new CRV and her lucky figurine to boot! read more

Carson Honda - 2024 CRV - Auto Repair Near Me - Carson, California

Carson Honda - Steve, the good luck charm. - Auto Repair Near Me - Carson, California

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Irene G.

6 years ago

Wow... Today I was approved for an Audi 2017 A4. This is a true beauty and it's in perfect conditions at a super low price and practically no interest. I had am amazing team both Jose and Cesar Gutierrez were incredible. Cesar seemed to know way too much about cars, had an amazing attitude and outstanding Customer service skills. He made me feel right at home never turned his back on us and truly serviced with a SMILE. God bless you ALL HERE AT HONDA read more

Carson Honda - Audi A4 - Auto Repair Near Me - Carson, California

Business owner information

Sonic Automotive

Irene, you're making us blush! Thank you for the kind review! We…

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Jorge A.

2 years ago

I would NEVER purchase a vehicle from this dealership again. Buyer beware I was sold a car alarm that was supposed to have been removed from purchase price . They waited so long to pay the bank for my trade in my credit score dropped significantly. Never again Carson Honda! read more

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Todd B.

2 years ago

If your looking for a New / used Honda vehicle DON'T go anywhere else, I have bought a New civic for my daughter in October, sent my buddy to get a new Accord in November and just took my sister n law to buy a New 2024 pilot trail sport edition yesterday , All around 5 star dealership , Can't be more satisfied with my sales person Miguel Alfaro beyond Professional and knowledgeable and sales manager Javier Hernandez, these guys know there stuff and made the deal happen not once but 3 new cars in 4 months , these individuals are why I will continue to make the drive to Carson Honda for years to come and Refer Everyone to these guys . And one more thing they have a Huge inventory... Great job once again guys , read more

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Joe P.

101

5 years ago

Called today at 830am and ask if I could bring my car for service without an appointment, lady on the phone said she would confirm first, after being on hold she came back saying I could drop off the car and it would be ready in the afternoon with a charge of around $150+ for a diagnose, so I made schedule arrangements for work and got to the dealership 30 min after I had called them, to my surprise when I got there, I was refused service stating I needed an appointment, spoke to manager Alan and he stated that I could drop off the car but would be ready until the next day. I explained to him that I had previously called, showed him my call records on my phone and he stated that I called the 1800 number. Long story short, my car was never serviced, I wasted time and gas taking my car there in vane. This is a reflection of poor organization and communication among staff members and management that results in a negative impact to business and customer experience. This could've easily been avoided if the correct information was given to begin with and staff providing service when they said such service was available. read more

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Fn F.

5 years ago

Carson Honda website advertised in 2020 Honda CRV for 27,000. The picture on the website was blue but the car description was Gray and Sandra the staff we communicated with a sure does that the car is available and ready to go. We drove 46 miles each way to the dealership and Sandra was nowhere to be found and we just waited for 45 minutes for no reason. This is a highly unethical practice of bait and switch. Obviously they offered me other cars in their dealership and I explained that we specifically drove down to Carson for this particular vehicle. I asked for the manager Sebastian who was very nice and try to accommodate us by putting gas in my car which obviously just covered one way as we had just filled our car before coming here. Sebastian said that the car had two faulty parts and could not be sold. I complained that it was advertised as certified pre-owned and if the car had faulty parts it should have never been on the website for sale as a certified pre-owned. This is truly unethical and unprofessional practice of false advertising to get clients for one thing and sell them something else. The manager said they would let me know once the repairs are made so that I can come and purchase the car and this remains to be seen. read more

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Austin B.

4 years ago

I'll start off by saying I've been working at dealerships for the last 9 years, so when it comes to buying a vehicle I can have my nose in the air and be difficult. I've seen the pricing of used and new vehicles sky rocket for supply shortages and shipping shut downs. Every single dealership is struggling with inventory so it's understandable to see price increases. I've seen new tacomas with 27k mark ups and even a RaV4 with a 40k mark up. It's the wild west right now. Carson Honda was still fair priced in the middle of this retail storm and my girl was able to get a Honda fit at a deal. After driving it home I inspected the vehicle myself and found a few red flags and safety concerns, I was heated. Decided to make a phone call and talk to the Manager Octavio Rodriguez. After bringing up my concerns he was absolutely empathetic to the situation and jumped right on it. He handled everything within the hour. He was a straight shooter and backs his business. I'm 100% satisfied knowing that Carson Honda backs the sales they make and I'll be sure to come back and recommend to friends. Thank you Ocatavio. read more

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Cynthia L.

4 years ago

It took me forever to write this review and for that I apologize but this review goes out to the Carson Honda team and especially shoutout to TIM!!!! I just moved to California and was in desperate need of a vehicle and Tim helped me all the way and made life so much easier. He helped find me the perfect car and explained the process and steps so that I could get my new car. I owe it all to his time and patience and honestly never really see this kind of service at dealerships anymore so I appreciate it so much!!! Thank you for all of your wonderful help and the warm embrace walking into this location!!!! If you guys ever need help choosing a location to snag a car, choose this one and ask for Tim! He is awesome!!! read more

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Lisa T.

214

245

6 years ago

SALES DEPARTMENT At first, I got annoyed with them but hey, we're human and screw up so they repaired the relationship and text me back the next day. We made a deal that I originally wanted. After the hiccup, they gave me a beautiful 2020 Honda Civic Sport at a great price. HONDA FINANCIAL again for lease/credit. read more

Carson Honda - BEAUTIFUL 2020 HONDA CIVIC SPORT HATCHBACK LEASED - Auto Repair Near Me - Carson, California

Carson Honda - THANK YOU CARSON HONDA FOR A GOOD DEAL ON THIS BEAUTY - Auto Repair Near Me - Carson, California

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Business owner information

Customer Service

Thank you for your review! We're so glad you enjoyed working with our…

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Melanie ..

3 years ago

Smooth process, Thank you both Cesar and Francisco for your time and patience. Looking forward to other future purchases specifically at this location . read more

Carson Honda - Honda Civic sport 2022 - Auto Repair Near Me - Carson, California

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Melissa F.

2 years ago

Estevan Salgado was a very well personal and wonderful attitude and made the process easy for me. He was very helpful and patient.

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Richard C.

3 years ago

Salesman lie they say they have and want you to waste your time and knowing car is not in stock!!!

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Leslie Y.

Elite 26

272

1014

1362

9 years ago

After experiencing a horrible car purchasing experience at Long Beach Honda in 2008 when I got my first car, I was understandably wary when it comes to car shopping. So I did my homework and called several Honda dealerships in the area to scope out the market (including Gardena Honda, Honda World in Westminster, and Norm Reeves Honda in Cerritos). Carson Honda was among the fastest ones to get back to me. I got in touch with a sales representative right away, but when I arrived at 6 pm, she had gone home already. Fortunately, Octavio was there to help. I also met Tyler at the same time. They informed me that the 2018 Civic Hatchback I am interested in test driving was located in their Santa Monica lot. They were apologetic and I understand their dilemma, so I returned two days later. Octavio contacted me two days later and got the car ready. I couldn't go on that day due to my busy work schedule, but when I ultimately returned over the weekend, the car was cleaned and ready for my inspection. It was love at first sight. I took it for a spin with Tyler, and I was sold. There was no surprises when it comes to the pricing. I was charged exactly for the price I was quoted over the phone. The whole process was painless (and even mildly pleasant). The only downside was that it was a Sunday and I could not purchase the cargo tray I wanted because the parts department was not open on weekends. One day after I took the car home, I noticed that the dome light wasn't turning on when the doors opened. I contacted Octavio again, and he was quick to get back to me. Eventually, I figured out the problem myself by reading the manual cover-to-cover the second time. Overall, it's easy for me to see why Carson Honda consistently wins service awards among the dealerships. The superb service speaks for itself. read more

Carson Honda - This was the first picture of my car Octavio texted me. - Auto Repair Near Me - Carson, California

Business owner information

Kris

Leslie Y., thank you so much for the positive review! Your feedback…

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Monica H.

4 years ago

Last weekend my family and I went to go look abd see how much we could get for our family car. The associate Serge colocho was the gentleman who helped us. He made us feel welcomed and answered all my husband's questions. Not once did we feel pressured like at other dealerships that we've visited in the past. He worked with us and got us into a 2022 crv that our sons fell in love with. We will definitely be going to him for future purchases. Thank you Serge for your patience and great customer service. read more

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Oshin T.

698

5 years ago

After going through 4 dealers, this was my last stop and Kieson did an amazing job at handling my situation. We came in pretty late at like 8PM so it was pretty close to closing, but they took us in. Brevity and clarity was all I needed, not some sales shpeel bs I got everywhere else. Kieson calculated everything and explained all the numbers to me. He is very patient and kind, like seriously, after 4 dealers I was about to give up. But he helped me though it, and even put the red bow on top Even though I walked in with the Lakers losing, I walked out with a win on a new car. Bonus points with Kieson's OVO mask. read more

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Robin B.

146

3 years ago

Go elsewhere! Time wasters who literally ghost customers! Leilani tesponded to an inquiry about a car they had, said she'd get back to me and never did, despite me waiting and following up! I later contacted her manager JUAN, who said, don't worry, I will get you the car, had the car coming in and guess what ghosted me again! Rude time wasters! read more

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Alexis R.

212

3 years ago

Great service. Very attentive. My only complaint is overheating that there was only one key and a manager was wondering why someone was so attentive. From my understanding the salesperson had to explain that I came in knowing what I want and they took care of me. It also would have been nice to see a more diverse staff. Excellent service nonetheless. I will definitely come back for our next purchase. Car is perfect for our family. read more

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Bj C.

2 years ago

I came here to have my mom's car serviced and she wanted to be near a dealership close to gome .. I waited 25 minutes for a service advisor to come out only one car infront of me when I arrived.. when the service advsor(ERIN MAURICIO) came out I inquired why I had to wait so long for someone to come out .. he told me that they don't do walk ins bit I told them to let me take you so let's gwt your car done .. not happy with this kind of service rendered here . But my mother wants to be close to home easier for her .. however should I bring her car for service again I will go ro Scott Robinson honda 1435 e 223rd st 424-738-1841 read more

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John M.

7 years ago

Just got our new accord sport here. It was Levi who helped us the entire process and made it easy for us. Levi answered all our questions, very professional and efficient. BestIt never took us long to drive home our new car. -Cheryll- read more

Business owner information

Sonic Automotive

Prince, reviews like this give us motivation and help us ensure we…

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Rachele H.

192

4 years ago

Two years ago, I bought a beautiful Honda Fit from this dealership for a phenomenal price and enjoyed zipping around in safety and comfort. This is in past tense because, as most of us have experienced, 2021 was an unlucky year and my car was T-boned and deemed a total loss. Tail between my legs I searched high and low on the internet for a similar economical hatchback without much luck. Weeks of scourging the internet resulted in either cars that seemed to be over priced or salvaged. Lucky for me, Helpful Honda Guys really are worth their weight in gold. After a quick conversation with Julio Hernadez, we were able to track down a Honda Fit in Escondido that proved to be the car of my dreams. The next day after discussing with the manger, they were able to pick up the car for me and drove it to the Carson location. One test drive later with Honda's best salesman and I was sold! An interesting feature at this dealership is that they utilize Sonic Pricing. Which means I don't have to haggle because the price of the car is already fair. This made all parts leading up to financing a breeze. Luis Razo was incredibly thorough with reviewing all paperwork of the sale with me. He answered all my questions and even showed me a picture of his dog, lol. If car shopping stresses you out and you don't like to spend beaucoup bucks, come here. The staff will treat you like friends and you walk away feeling like you're family. 10/10 experience and I hope to buy more cars from Carson Honda in the (distant) future. New year, new car, who dis! read more

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Daniel L.

Elite 22

663

375

266

3 years ago

Though we weren't able to work out a deal. I appreciate the professionalism of Juan Deloa. It's literally too crazy with car prices these days. But if it ever gets better, ill be back here. read more

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Page 4 of 26

1435 East 223rd St
Carson, CA 90745
Directions
(800) 539-3601
Call Now
Visit Website
https://www.carsonhonda.net

Payment methods

Does Carson Honda take credit cards?

Yes, Carson Honda takes credit cards.

Other Amenities

Does Carson Honda have free WiFi?

Yes, Carson Honda has free WiFi.

From the Business

Specialties

At Carson Honda, we make car shopping welcoming for everyone. With staff members that speak Spanish, Tagalog, and Cambodian, we strive to serve our entire community with a friendly environment that caters to you and your automotive needs. Our Honda dealership offers a vast selection of new and pre-owned Honda cars and SUVs so you can always find the right fit, and shop without worrying about dealer handling fees or stressful haggling. We work with both Honda financial and local lenders to find everyone the right auto financing, and with our transparent trade-in process you can be confident that you'll get top-dollar for your trade-in. Visit Carson Honda to see why our shoppers come from all over LA County!

More Info

Hours, Special Hours

Carson Honda Reviews in Other Languages

Spanish
2 Reviews

Ask the Community - Carson Honda

Does the dealer have to run my credit if I have my own financing?

Nope. But be prepared to put up a fight over this with Carson Honda. Whatever you do, do not provide your social security number and do NOT sign the "Credit Application" that they claim to use to register your vehicle with the DMV.

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View All 2 Questions

Review Highlights - Carson Honda

“The car is amazing and thanks to Keison and Carson Honda for letting me hand over my Volvo safely!”

Mentioned in 13 reviews

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3.2

(699 reviews)

Came in for service as a first time customer. Impressed by the team's friendliness and great…read moreservice. Special thanks to my advisor, Hunter, as he kept me updated and made me felt appreciated as a customer. Thank you to Carson Nissan for the positive experience :)

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4.8

(119 reviews)

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My trusted mechanic for my Subaru for a full year now, Damyan and his team are the best. Having…read morescoured the internet trying to find a reputable shop for Subarus specifically, Renner popped up and I gave them a shot. Damyan is a top notch professional and will go above and beyond to take care of you and your Subaru's needs. When my engine needed to be rebuilt, Damyan and the team fought tooth and nail with the warranty providers to get the most we could for the engine rebuild all while trying to take out most of the coverage I would have to pay out of pocket. The team is highly knowledgeable about the platform and does well to take notice of any hiccups that pop up when taking care of your Subaru. I highly recommend Renner as your next mechanic team for your Subaru.

D & E Transmissions

4.3

(38 reviews)

Used Yelp's business finder tool and came across this place. They quoted me a fair price to…read moreoverhaul my transmission. A few weeks later and the car is purring like new!

From the first call Rodolfo was extremely helpful and provided a competitive quote online. I was…read moreable to schedule quickly. Rodolfo and his team fixed my transmission and provided a 1-year warranty on parts and labor. I also needed a new computer which Rodolfo was able to find used to save me some money. Most importantly though, my 17 year old car is driving so much stronger and smoother, thanks D&E!

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ET K.

13 years ago

Listed a 2013 Honda Civic EX with Navigation on ebay item # 261252251659 http://cgi.ebay.com/ebaymotors/2013-EX-w-Nav-New-1-8L-I4-16V-FWD-Sedan-/261252251659?_trksid=p3984.m1438.l2649&ssPageName=STRK:MEWAX:IT&forcev4exp=true#ht_3402wt_1165 On August 19, 2013 approximately 1:00 pm we sent a message to Carson Honda a Sonic Automotive Dealership through ebay's messaging system. Mike Kiernan the "internet sales manager" replied to our message. He sent me a direct email. He did not use ebay's messaging system. We called Mike Kiernan. We verified the car was a EX model with Navigation. Mike confirmed "yes". We verified the price. Mike confirmed affirmatively. We asked what payments we will be making. Mike gave us a quote of $237 per month (total monthly payment including all taxes and fees) with 0 drive off and 0 first month payment. Mike stated that depends if we qualify with our credit rating. We informed Mike that we are only interested in that car for that price and that is the only reason we would give any social security number. We gave Mike our information. Mike called back in a few minutes telling us that our credit was good and to go pick up the exact car for the exact quote. We drove down at 8:00 pm. Mike dumped us off on another salesman named Osvaldo Vargas. We wondered and asked why. Both Mike and Osvaldo told us that Mike has 2 other customers at the moment. But it was a lie because Mike was standing around with no customers. Mike & Osvaldo then tell us that we cannot have that car for that price. That we will have to pay more. That we will have to work numbers with them. That the car does not come with Navigation. Then a man named Soeung Kamsorth Vicide behind a big desk started hollering at us from across the room representing himself as being in charge. The three of them accused us of trying to rip them off by buying the car for that price. Then Soeung Kamsorth Vicide gave us a new price of $265 not including additional fees which would have amounted to approximately $285+ per month, for the same car they promised us for $237 (total monthly payment which included all additional fees). Then argument ensued. We asked Soeung Kamsorth Vicide what his name was but the question was avoided, while they referred to him as "Terri", but we found his name on a plaque on the wall with a photo of him. Within moments there were numerous staff members jumping in and taking bites at us like hyenas. Nearly the entire staff at that time was surrounding us and focused on us. Some whispering to one another while glancing at us and laughing. Each taking a turn to chime in with remarks. We exhorted them to keep their word. They refused. We stated we would contact the Better Business Bureau, eBay customer service, Honda Corporation, write a Yelp review, and anything else we could do. They arrogantly dismissed us. I don't recall the exact words, but their response was basically that nobody will do anything to them and they won't honor their word. I do remember the comments "don't care" and "so what". I was surprised. I questioned them, really you don't care? I repeated one by one. I said Better Business Bureau, their response was don't care. I said eBay Customer Service, their response was don't care. I said Honda Corporation, their response was don't care. I said Yelp review, their response was don't care. We winded up still leasing a car from them. Although we wanted nothing to do with them. Due to our necessity. We winded up settling for the base model 2013 Honda Civic LX without Navigation, lower end stereo system, lower end tires and rims, no sun room, and minus other features, for nearly the same price as the Ex with Navigation they had promised us. But it is not over. The car had something like 4 or 5 miles when we started the paperwork. After the paperwork was finished the car had 10 miles on it. I did not know this since the wife drove it home while I drove our rental car. My wife informed me of this after we arrived home. We had no time to argue. We just needed a car. We cannot afford to pay for a rental car any longer. Also it was disappointing to see Soeung Kamsorth Vicide closing up the office and leaving with a bundle of documents containing customer's sensitive private information. Dealer still has the false advertisement listed. Below is title and description of the car 2013 Honda Civic EX w/Nav 2013 EX w/Nav New 1.8L I4 16V FWD Sedan Year: 2013 Number of Cylinders: 4 Make: Honda Body Type: Sedan Model: Civic Warranty: No Drive Type: FWD Vehicle Title: Clear Mileage: 3 Fuel Type: Gasoline SUB MODEL: EX w/NAV http://images.auction123.com/0fbb637d-0930-4bd6-9346-fac3ac763510/19XFB2F83DE257017/05.jpg?webimage001l read more

Colin O.

11 years ago

By far the easiest car buying experience of my life!!! I contacted Carson honda through the Internet. I immediately received a call from a girl named Monique. She was very pleasant and provided me all the information I needed, answered my questions and wasnt pushy at all!! Her price was actually under what I researched online as as "fair price." I waited to hear from a few other dealerships, just to make sure I was getting the best deal! To my surprise, it took multiple back and forth emails just to get a price from the others!!! One dealership offered a lower price than Carson Honda, however, after playing phone tag with the Internet "manager" I finally got a clear answer as to why...hidden fees!! Carson's FIRST quote was low, and included the destination charge, where the other dealership implied it was just plus tax/license...come to find out, they do not include the destination charge in their "selling price"???? Isn't that included in the MSRP?? WHY Wouldn't an internet selling price include this? ?? At this point, I knew I wanted to give my business to the HONEST sales people at Carson Honda!! Later that day i was contacted by Monique's manager, Jenna Creasy. WOW! I had already received the information I needed from Monique and after dealing with the games at other dealerships, i altesdy knew i was going to Carson Honda. the fact that her manager took the time to email me thanking me for giving Carson Honda the opportunity to earn my business, and ensure I all my questions were answered by her eSales agent. The next day, I called Monique to set up my appointment to come see the car. I was surprised to hear Jenna pick up my call letting me know Monique was helping another customer but she was able help me so I didn't have to wait for Monique. I said my name and started to tell her why I was calling, but she immediately remembered exactly who I was and what i was looking for!! I was shocked!!! Dealing with internet sales people over the phone can be tough sometimes. Usually i cant even reach anyone on the phone, or if i do, they just tell me what I want to hear so I'll come to their dealership. I usually feel like they don't even remember me or the email communications I've already had with them. NOT Jenna. She was extremely transparent, remembered the exact details of the car i wanted and the purchase details i already spoke to Monique about. She made me feel like a customer that mattered not just another internet lead. After speaking with jenna, i truly felt i could trust this dealership!!! Ive had bad experiences buying cars, even through internet managers, but this felt different!! I went to Carson Honda for my test drive where I was greeted by a few friendly salesmen. Jenna herself came down to greet me then introduced me to the sales man that would show me the car. After the test drive, he presented all the numbers to purchase and they were exactly what Jenna had promised. No back and forth haggling, no games!!! About an hour later, the paperwork was complete and I was already being shown every detail of how to use my new Accord!! Jenna came out to congratulate me and thank me for my business, then gave me her card with her personal cell phone number tp call anytime afyer the sale if i had questions!! No, THANK YOU!! This was the easiest, fastest, most convenient car purchase I've ever made!!! I have recommended Jenna and her eSales team to everyone i know and will continue to do so. This dealership is miles above the competition!! I wouldnt even consider going anywhere else to buy a Honda!!!!! Thank you Jenna and Carson Honda for making things so easy, and for helping skeptical customers like myself really trust a dealership!!! read more

Christopher H.

11 years ago

I found myself at Carson Honda after about a month of researching for new cars. I had a 2005 Volkswagon Jetta with about 130k on it and it was time to trade-in to get a new car. Naturally I was inclined to go back into the Volkswagon community as I knew it and thought it was great car. I started looking around online to see what other cars competed with the Passat (which is what I was looking at purchasing). I found out about the Accord and was immediately interested in what the Accord had to offer. I went and test drove both and found that the Accord had so much more to offer than the Passat did at a price which was as good as the Passat. I immediately went into research mode and sent out car requests via TrueCar and Edmunds. I got offers from over 10 dealers in the Southern California area. Carson Honda came back with a mid range over on the their TrueCar reference. This is when I met Jenna Creasy, the director of Internet Sales. She sent me a deal which blew out all the competition from the water. Immediately Carson Honda rose to the top of the list of car dealerships to check out. While most of the other dealers I got offers from would call and email me almost hourly, Carson Honda just contacted me once and let me come to them which I completely appreciated. I emailed back and forth with Jenna a few times about pricing and if she could beat any deals that I had from other dealerships which she had no problem doing. Also, she was able to answer every question which I had about the car and with the dealership. Once it was time to buy the car, she made sure to set up an appointment for me to come in and had the exact car that I wanted ready on standby. While she wasn't there that day, she was able to have one of her co-workers ready to met me and pass me off the a sales person. From the time we entered the dealership to the time we left it was about 4 hours. The car buying experience was very pleasant compared to a "normal" dealership. We had a trade-in on the Jetta and already had our deal locked in on the new Accord so it was just a matter of making the numbers work. The lead sales person came back with a low trade-in value for my Jetta, I had a number which I would have love to gotten and our bottom number. They came back about 500 below that bottom number. I told them the trade-in wouldn't work at that price and showed them a Kelly Blue Book number that I printed off that valued the car higher. The sales man went back to the desk to get another offer and came back with the ability to hit my bottom number plus 500 dollars. After we agreed on that, we went back to financing and got a sweet rate of 1.9%. It was smooth and seamless. I highly recommend this place to anyone looking for a new car! read more

KG H.

6 years ago

Negative 88 stars... Yelp should really allow you to put negative or 0 stars. So a it's been about 2 months since we purchased the Honda Fit from Caron Honda. It's been a nightmare and a half. After running back and forth to redo the contract to remove the items that Mr. Razo put on my partners contract without telling us, we received no apology from them. It was made out to be like it was our mistake. The General Manager, Tim Soeung, did not apologize for the actions of his sales and finance people. I suppose I was looking for some morality or Humanity -- It was too much to ask. About 1.5 months in, Tim asked us to 'remove' the original review I had previously written. I have NEVER been asked by any company to remove my review, and I am offended that they would even ask. Yelp is here to help others not have the same horrible experience, you can pay Yelp to move my review down (yes, I noticed it's on page 2 now), but the review stays. Ironically, the day after he asked for me to remove this review, my partner's car got her key jammed in the ignition. After taking it to a more local Honda dealer, they told us that the alarm that Carson Honda left in the car caused a short and fried the ignition switch. Mind you, we NEVER asked for an alarm nor did we pay for it. We didn't even knew it existed. It apparently was below the steering wheel. We took the car back to Carson Honda, and part of my faith in Humanity thought that they would just fix it and apologize for screwing it up... instead, we got a load of bull excuse that it was really a dash cam that we had plugged into the auxiliary power outlet (aka the cigarette lighter), that caused the ignition to switch to get fried. Seriously? I realize that Tim thinks that we are just two women who do not know anything, but telling us that those outlets are not made for anything that is not Honda is ridiculous. I personally own a Toyota... I have two dash cams, two phone chargers, and occasionally a Keurig plugged into my auxiliary power outlet... and guess what... none of those items say "Toyota" on it. Don't take us for fools. Don't lie to people. And most of all, don't ask to have my review removed, because it is NOT happening. After dealing with these folks for another 1.5 weeks that we can't ever get back in our lives, the switch was supposedly changed out with one from another car on the lot. I'm trying to really have faith that we weren't lied to and they really did replace it, but only time will tell, I guess. read more

Aitana L.

428

2 years ago

I recently purchased a certified pre-owned car from this dealership, and I regret my decision. While Estevan, the salesperson, was kind during the process, things quickly went downhill. During the sale, I was informed the car needed to be detailed and would be ready the next day. When I arrived, Estevan was busy with another sale. Instead of having someone else help me, the handoff felt rushed. The extended warranty, which was supposed to be discussed at pickup as I was given a day to consider it, was not reviewed and I was not given an opportunity to purchase it. The next morning, in daylight, I noticed the car had been poorly detailed. There was paint and sticker residue on the windows, gross stains on the upholstery, crumbs, dirt, marks on the visor, and even old papers and a necklace left on the floor. I reached out to Estevan, and he assured me I could bring the car back for proper detailing, offering to fill up my gas tank since I live an hour away. However, once I confirmed a date to return, Estevan stopped responding. I've also called the dealership and left a voicemail for the general manager over a week ago, with no response. I've even emailed Estevan directly, but he hasn't replied to that either. To add insult to injury, before Estevan stopped replying, he texted me asking for a positive review in exchange for a gift card, which I found ridiculous considering my issues haven't been addressed. It's now been a month since I purchased the car, and I still haven't received any of the necessary paperwork from the DMV. Considering how poorly they've handled my other issues, I'm worried they didn't even file the paperwork properly. The AC is also making an odd noise, and Estevan suggested the filter might need to be changed. Why would a certified pre-owned car already need this type of maintenance? If they're cutting corners with simple things like detailing and filters, I'm left wondering what else they're skimping on. read more

M D.

11 years ago

This is my opinion: I came to have car serviced as it was having intermittent starting problems. The service person (I won't use his name, I'm not trying to embarrass, only inform the public) opened the hood and within a few seconds could see the battery terminal was extremely corroded. Also in that time of a few seconds he said he could see by the color of the liquids I needed a coolant exchange, brake fluid exchange, fuel system service, power steering flush, and transmission service. He determined this all within seconds, not knowing the mileage, not looking anywhere else but under the hood. Sad thing I thought I really knew better than to fall for this as these tricks have been well documented in the media many times. Anyway I fell for it, all except the transmission flush. My bad..... $530 later I went home and searched the internet for answers for when these services should be done. My car is 5 years old with 58k miles. ANSWER: You might not need any of these or most of these services at 58k miles on a 5 year old vehicle. I waited three hours in the "lounge" for them to finish but for all I know (I'm really skeptical now) they could have done nothing and said they did (my opinion). After scraping the terminal they said the battery was still good (remember this was the original reason I went there). HOWEVER, the next day as my wife was leaving work, the car wouldn't start again. This time, I took the car to a service facility I trusted. They said the battery cable was cracked, which they replaced. Now the car works properly. Too bad Carson Honda didn't see this after they had three hours "doing work" that probably didn't need done. I don't recommend Carson Honda and not going back. There are other Honda dealers if I need one. Now one year later, I now have suspicion, since most of what they said they did had to be done again already, might not even have done last year. read more

Kelsey K.

7 years ago

Got my first lease about 2 years ago with my 2017 Civic LX. Car was brand new, but the dealer sent my car to some janky shop to get cheap leather installed on my seats. Again, no biggie as I know the LX doesn't come with leather. What did bother me was that the shop didn't feel like they needed to reinstall my rear seatbelts. It wasn't until a few days of driving my car that my little nephew told me that I was missing a seat belt in my BRAND NEW CAR. So, I take it back to the dealer and they give me some bs asking if I did the leather seats myself. But obviously I didn't because I was charged for these "features" in my financing paperwork. So they keep my car over the weekend (didn't mention that the shop is only open Monday-Friday) and kept it an additional 2 days to complete the request. I guess they had to tow it to the shop for the seatbelt.. rather than just installing one at the dealer. So I move on, drive my car as usual. About a month later, my brake pedal begins to squeak and my passenger door panel was literally coming apart when trying to close the door. They tried to give me more bs about how it was probably done by the shop (that they sent the car to) and it was overall difficult to just get my door panel tightened and brake pedal "lubbed". Anyway the brake pedal continues to squeak and now my passenger door squeaks while on the freeway. Even though it bothers me to no end, I refuse to come back to this dealer for any service. They lure you in with the "Helpful Honda" and they'll more than likely get you into a newish car with decent credit, but look elsewhere for actual support with your vehicle. Their service department is trash and incompetent with communication. I honestly want to buy a Type-R in the next month or so but I don't want to go through Honda's lack of taking responsibility for defects in their new cars. read more

Faye M.

12 years ago

I purchased my car here back in December of 2013 and I had an amazing experience with Ramon in Sales and Francisco in Finance. They were super helpful and made the process quick and easy. So when my car was due for its first service, I thought I would give the service department a try, and I am so glad that I did. The service staff is wonderful. From the time I pulled up I was welcomed to the dealership by a man named Sergio. Super friendly man with a great attitude! He let me know an advisor would be right with me and sure enough the service advisor Michelle came out an helped me. She was so nice and very knowledgeable. It was so refreshing to see a woman in service! She explained to me what they were going to do during the service and let me know they would also wash my car! How awesome is that! I ended up getting the shuttle ride to the mall instead of waiting for my service to be completed and was suprised that they not only drop you off, but pick you up also! Most places will just drop you and good luck getting back... Michelle let me know when my car was done and had the shuttle come get me. When I got back she went over the paperwork with me and my car checked out great! I also ended up going to the parts department and ordering some accessories for my car. Sean helped me out and was so polite and patient with me while I decided exactly what I wanted. When I checked out Joy helped me and was also extremely polite and asked me if I had any questions. Then Michelle walked me out to my car and even removed the seat cover and floor protectors from the car. I felt like it was receiving a 5 star treatment at this dealership! I will most definitely recommend Carson Honda to anyone looking for great treatment and a knowledgable staff! Thank you Carson Honda!! read more

Eddie G.

2 years ago

I'm writing this review with a heavy heart, because I was so excited to finally buy a new car. But my experience at Carson Honda turned into a nightmare, leaving me with a bitter taste and a strong warning for anyone considering purchasing a vehicle from them. From the moment I walked in, I felt like I was being treated as a nuisance rather than a valued customer. The salesperson and finance manager was dismissive and condescending, seemingly more interested in pushing their own agenda than listening to my needs. The whole process was incredibly stressful and felt incredibly pushed. They pressured me to make a decision on the spot, and when I hesitated, they immediately became aggressive and unhelpful. I felt like I was being taken advantage of, and I was constantly having to fight for basic information and transparency. The communication was also abysmal. Made promises that were never kept,. I constantly had to chase them down for basic information, leaving me feeling frustrated and ignored. In short, my experience at Carson Honda was nothing short of a disaster. The lack of professionalism, transparency, and communication, combined with aggressive sales tactics and post-sale negligence, left me feeling utterly disappointed and betrayed. My advice? Avoid Carson Honda at all costs. There are plenty of other dealerships out there that value their customers and prioritize a positive buying experience. Don't let yourself be subjected to the kind of treatment I received. read more

Veronica H.

9 years ago

Normally I get good service at Carson Honda, but this last trip was not a good one. It could have been the service advisor, it could have been the mechanic, but either way, I left paying over $200 more than what I was originally told I'd have to pay. The original "thorough" inspection did not happen. The advisor went back and forth to my husband telling him one new thing after the other. If the initial thorough inspection had happened from the get-go, we would have been able to assess if we can pay for all the recommendations at that time. After he ok'd about $400 worth of service for transmission and brake cleaning, he was hit with a $600 charge saying the mechanic decided to just change the brakes. NO ONE came to tell my husband that the brakes needed to be replaced. All they said was they they needed cleaning. They did so without any explanation or time for us to consider if we even had $600 to pay for everything. What would have happened if we did not have the money to pay? They would've kept the car. I was extremely disappointed with this service trip. As I mentioned. I normally get good service but this time, it was like they were every other shady shop trying to gauge out of every cent they could possibly get. Ask for a thorough inspection and if they come at you multiple times about multiple "new" things they are finding, ask why it was never discovered the first time around. read more

Erika G.

2 years ago

I had a fantastic experience working with Andrew at Honda of Carson to find my new vehicle! He was incredibly patient, kind, and never pushy. This was especially refreshing after dealing with two other salesmen, Ricky and Julian, who were unfortunately quite rude and condescending. From the start, Ricky was overly aggressive, and whenever we asked him to run numbers, he made remarks about rising costs and higher tax rates, which felt dismissive. At one point, he even commented that when he buys a car, he already knows what he can afford, which came across as very judgmental. Julian then stepped in to discuss a 'propack' that was added to the price after the fact, even though it wasn't listed anywhere initially. When we asked questions about it, he responded in a condescending manner and insisted he was 'losing money' by selling us the car. It was uncomfortable and frustrating. To add to the disappointment, the propack mats weren't available the day I purchased the car, so I had to come back later to pick them up. At that point, I asked to work with Andrew instead, and I'm so glad I did! He was genuinely supportive and patient throughout the process. The two finance team members we worked with were also great--unfortunately, I don't remember their names, but they were both very pleasant and helpful. Thank you, Andrew, for turning a tough experience into a positive one! read more

jorge t.

15 years ago

i recently started looking for a new vehicle that would fit my needs and budget. i couldnt make up my mind as to where or what vehicle i wanted. i knew i wanted an economical vehicle and something that wouldnt break my wallet. i knew friend of mine just purchased a new honda civic from carson honda and i figured i would give the civic a shot. as soon as i arrived at carson honda a gentlemen named Octavio greeted me with a friendly handshake and confident. i was neither intimidated or put off as i thought i would be. (not a fan of dealers). i let Octavio know that i was shopping around and i was looking for a great vehicle with great gas milage and which wouldnt break my wallet. he gave me options and even suggested vehicles he would purchase given the opportunity, for his family. that made me feel very at ease knowing he was giving me options his family would have. Octavio took me on test drives and never once forced me to make a choice. once i was ready i know i was making the right choice. from the greeting to the test drive and up to the paper work Octavio stayed with me the entire time making sure everything still fit my needs and budget. i am happy to say it did. i cant thank Octavio for great service and a great experience. i will definitely recommend my friends and family to visit him and carson honda for furture vehicle purchases. read more

Chris V.

14 years ago

Thank you Mr. Honda, for those of you who don't know yes there really was a Mr. Honda i am pretty sure there was not a Mr. Toyota!! i love all my Honda's (2000 crv, 1998 accord, 2012 accord). let me tell you i have purchased many car's but the last car i purchased from Cesar the sales rep has been the best experience, the upfront manner that they treated me" their guest" yes that's what the finance guy "Ali" keep-ed on calling me, i was really taken care of i felt like i was the owners special referral. let me tell you they are extremely professional. Ali in the finance dept went over all option's and you know how you usually have a game plan before you go to buy a car and you and the wife say OK this is what we are doing, well that was us, but we were treated with such honesty and respect that we actually let them go over all the option's in the finance department, i was not going to add anything extra but after seeing the great benefit's and the 8 year 120,000 mile's of warranty which was available we had to get it, yes 8 years 120k and not a after market junk warranty with a $250 deduct able, a "Honda care" genuine factory warranty with $0 deduct able, yes $0!. once again thank you Mr. Honda. have you all heard (Toyota) another 7+ million car's were recalled. wow i guess if there was a Mr. Toyota he would be rolling in his grave. read more

Michael R.

736

9 years ago

Just got my new Honda Civic EX-T lease from Carson Honda! I had an absolutely horrible experience the day before with Norm Reeves Honda in Huntington Beach and was honestly considering not renewing my lease with Honda, but then came Carson Honda! After my precious experience the day before I emailed Shaundra in Carson Honda's internet team, explained her how we were treated the day before, and told her what we needed. She not only was patient, kind, and understanding, but she also listened and got EVERY detail right. She introduced me to the sales manager, Tyson (I hope I spelt his name right!), and he epitomizes what it means to have excellent customer service. He double checked and triple checked all the numbers and made sure everything was right the first time. So much so that our sales agent Ramon, didn't really have to do that much. Here is the important part - the staff at Carson Honda give me an offer on the phone and they stuck to their word. We came in and got the exact deal we were promised, no smoke and mirrors, hassles, or tricks. This was THE BEST car buying experience I have ever had. For anyone who is interested in buying a car I would recommend going through their internet team, specifically Shaundra. She earned my business and made an extremely happy customer! read more

Alice D.

5 years ago

DO NOT BUY A CAR HERE. I cannot tell you what a terrible experience I had buying my used Honda Fit from these jerks back in 2016. They did all the sleazy things that make car buying so miserable. Including acting like they didn't have the car I saw on their website then "finding it" after I started walking off the lot. But why am I writing this review now you ask? Because last month I started the process of getting a new car (NOT HERE) and selling my old Fit only to discover that they had never cleared the lien from the previous owner!!! (Despite the fact that I paid cash in full for the car.) That's right -- I have had a lien on my car for FIVE YEARS despite owning my car. I called and emailed Carson Honda to look into this and they have not gotten back to me. All they did was start sending me their promotional emails. That was two weeks ago. Luckily Capital One (the lien holder) was able to confirm that the dealership incorrectly filled out the paperwork and they cleared the title. But what an absolute huge and dangerous error. ON TOP OF being incredibly annoying and rude to deal with in the first place. STAY AWAY. read more

Happy and Loyal C.

15 years ago

They Treated me with respect, and like I was part of their family. I had run out of time in my personal day, when I realized I needed to get service before I left town. I called them, and explained my situation, and they made it happen for me. I will continue to use this dealership for all my service needs. When I am ready to purchase a newer vehicle, I will purchase from them because of the Service I recieve from Carson Honda. It did not seem at first it would be worth driving the extra miles to get to them, but after my first few services, I could not imagine going back to My Local Honda Dealer. It seems that they are as easy to get to as any dealer, when the service is this good. I would encourage every one to use them for all your Honda needs. The Honda Dealerships I have used in this area, do not add up to the team at Carson Honda. From My Service Advisor, and the cheerful Cashiers, even the round trip shuttle is welcoming. Thank You Carson Honda, read more

Pumpkin T.

15 years ago

Before we went to Carson Honda, we went on their website and looked at various models. We were impressed by the price listed, which is much lower compared to other Honda dealers in the area. Shortly after we sent our request, a sales guy Caddy called, we made an appointment for the next day. At the dealership we were greeted by Caddy, who turned out to be courteous and very knowledgeable, he knew everything about the CR-V we were looking at, and was able to answer every question we had. Test-drive went great, and I would recommend anyone before buying a car to test drive it and get a full experience. The negotiation part went easier than I thought, in the past we had run into sales people that are pushy and don't really give a crap. Our sales guy was actually nice (finally they do exist!), he was funny too, and that made the tense discussions more smooth. Overall, car-buying really isn't so bad, if you get the right sales people. read more

Mitch B.

9 years ago

Excellent experience! Recently bought a used Ridgeline there, and have to say this is a superb place to do business. In this day and age of crappy customer service and shoddy ethics, the guys and gals there were honest, and did exactly what they said they'd do. They not only transferred a car from sister shop Poway Honda (100-plus miles away) to the Carson store, they trimmed a bit off the price, filled it up with fuel, let me look underneath while it was on the lift (and talk to the mechanic who checked it out), did the financing paperwork with no extra pressure or hassles, and even delivered the truck to my home in Palos Verdes. From GM Kris to the guys and gals on the sales floor, everyone was friendly and honest. I will definitely go back, and I will be telling my friends to use them, as well, if they are in the market for a Honda product. Ask for Kris or Miguel when you go.... great folks! read more

Celia H.

14 years ago

BIG SHOUT OUT to DEAN HAYEK & OZ VARGAS!!! Both were very patient and kind straight forward. The dealership itself is a 5 everyone is very kind and friendly. When I arrived with Oz he asked me likes and dislikes in a car from there he was able to show me what was best and what I would like. I test drove two cars to experience different styles. Oz was very kind and patient NOT PUSHY in taking my time decide. Once I filled out the beginning paper work and ran my credit I was introduced to Dean which was a total support in making the final decisions. They were able to help me with the payments that I wanted and felt comfortable with. Tt receiving help from OZ & DEAN and sure will be satisfied. I know when my family member is ready for the 2013 Honda we know well go right back to OZ and look forward to receive the help from Dean. They went above in beyond. Great customer service!(= read more

Dad M.

7 years ago

I came in to purchase a vehicle and received a true Helpful Honda sales consultant. Robin was patient and helpful in choosing the right fit for MY needs. He suggested some vehicles and I am very appreciative hat he wasn't pushy and aggressive , as there's a stigma against salespeople using these tactics. I had done some research on a few vehicles, but I learned about a few extras during the tour of the Pilot, which ultimately lead to my decision in purchasing it. The actual trim I wanted wasn't on the lot and instead of making me drive, he went to pick up the one I wanted, but before leaving he offered complimentary snacks and drinks while I waited for MY Pilot to arrive. While waiting I was also transitioned to the finance department and began the payment and paperwork process. I am so happy and satisfied with my Pilot. Thanks Honda, especially Robin for your help! read more

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Carson Honda

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Carson Honda - autorepair - Updated July 2026

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